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about Precision Overhead Garage Door in:
Morris County, NJ
Precision Overhead Garage Door of New Jerseyhas received 2358 reviews, averaging 4.94 Stars:
Chatham, NJ
Product:
Service Technician Team : Xavier R
Pequannock, NJ
Service was quick, efficient and friendly.
- Donna Thompson
Wharton, NJ
PRECISION DOOR exceeded my expectations by far!!! I called at 1:00 pm today to make an appointment. PRECISION was here and work very professionally completed by 4:30 pm. WOW that’s fast! David Bryan, the technician, was very courteous, inspected the entire mechanism, made recommendations and expertly completed the work, solving the problem. I VERY HIGHLY RECOMMEND this company. The office personnel were very efficient, polite and knowledgeable in setting up the appointment and follow-up phone calls to confirm and advising when the technician would arrive. THANk YOU!!!!
- David Dunlap
Chatham, NJ
Precision was extremely easy to book an appointment with and they communicated with me regarding my service appointment very effectively. Kevin, my service technician was on time, very competent, provided options, and completed the job above expectations. My experience was a 10 out of 10. Great job!
- John LeRoy
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Service Technician Team : Kevin S
Hanover, NJ
Brian was terrific.. Patient and took his time with us.. I will ask for him with any follow up He is an asset to your business....
- Fran Koy
Chester, NJ
The overall experience continues to be excellent. I have called of a few separate occasions for a variety of garage door issues. Rob in particular today was knowledgeable, professional, helpful and thorough. I wouldn’t consider calling any other garage door company. These guys are great
- Walter
Florham Park, NJ
I picked Precision initially by the quality of the website ( the information and the ease of making an appointment) as compared to other competitors. The work by the technician, Xavi Ramirez, was excellent - he was completely knowledgeable of the product, friendly and efficient. I now have access to using the garage the way I had hoped for. Jeffrey Noss
- Jeffrey Noss
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Service Technician Team : Xavier R
Hanover, NJ
Extremely prompt same day service. David was not only polite and personable, but explained all parts of my original garage door opening system and got to the root of the problem with immediate efficiency. There was no “upsale” to replace what was still functioning and the conclusion to replace what no longer worked, with price point choices, made decisions easy. Work was completed quickly, after which operating instructions were reviewed by David with me, in addition to providing the usual manufacturer’s product manual. The garage was also left in pristine condition with all installation debris removed. What a treat to experience prompt, pleasant and skilled service from David and Precision!
- Dianne
Parsippany, NJ
A star rating of "5" is not enough! You deserve a "20"! It is so stress free dealing w Precision Overhead Garage Door Service! Other door service companies should take some tips from the best, most professional company - Precision!! David, the service rep, was extremely skillful, professional, and helpful. I am so grateful that I chose the #1 Garage Door Service, and always will!
- Kathy
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Service Technician Team : David B
Morristown, NJ
We had Xavi fix our garage door today. He came within the expected timeframe, called when he was on his way, evaluated the situation and offered a choice of fixes. He then fixed the door quickly and satisfactorily. He was friendly and neat.
- Lois
Parsippany, NJ
Dave did a very professional and proficient job. The repair exceeded my expectations. He even found several items that were dangerously worn and would have broken in the near future. Plus, he installed a safety cable to prevent a serious injury. He was very courteous and informative in showing me how to maintain the door system. Overall, Precision provided a very satisfying experience.
- Jim Cassella
Riverdale, NJ
Tom was excellent. He quickly diagnosed my garage door issue and was very creative on correcting the issue!
- Stuart Halperin
Morristown, NJ
I had used Precision to fix our garage door mechanisms in our previous house in Randolph, so when the lifting cable snapped in our new home I didn’t hesitate to use them again. Ethan gave options of what could be done to fix the problem as well as, at my request, sort out the noisy 2nd garage door. We discussed options and I am happy with the one I went with. Both doors now operate smoothly and the noisy door is now very quiet. Rollers replaced on the noisy door and springs and cables replaced on the other door. Ethan took the time to show me maintenance lube points to keep things moving smoothly. Happy customer.
- Tony J.
Morris Plains, NJ
We were very pleased with the service we received. The company has a good reputation and certainly lived up to it. The company was very attentive and customer oriented. We would definitely recommend them.
- J Nazimek
Kinnelon, NJ
Want a pro tip? Book with this company and ask specifically for Service Technician, John Delpiu. John was so kind, informative, and accommodating, offering us all the appropriate and needed information to make an informed decision about our garage door repairs. What was supposed to be another stressful "to-do", John made simple. And the final outcome was wonderful. We trust John. Thank you!
- Hye Lee
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Service Technician Team : John D
Denville, NJ
I have been a customer of Precision for many years. Their service is consistently exceptional. Today I had the pleasure of meeting Kevin and John who came to install new keypads for the outside of the garage. While they were here they also inspected the motors to make sure they are running properly. Kevin and John were very thorough, very courteous and answered all my questions. Thank you as always for the great service you provide.
- TCio
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Service Technician Team : Kevin S
Whippany, NJ
Very satisfied with Precision Garage Door Service! Was able to get an appointment right away for a tech to come out to repair our garage door. Our technician Xavi Ramirez arrived promptly, was very courteous, knowledgeable and kind. He explained what was needed to replace the motor on our garage door and took the time to show us different options to choose from. Outstanding customer service from start to finish! Highly recommend Precision Garage Door Service!
- Maggie F.
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Service Technician Team : Xavier R
Mt Arlington, NJ
The guys were efficient, polite and on time. I have used this company in the past and so has my Dad and we have never been disappointed. The service came with a 7 year warranty which is good to have.
- Fran Terranova
Mountain Lakes, NJ
The service we received was excellent. They were fast, professional and helpful. I would highly recommend Precision. Very Satisfied Customer, Fran (Morris County)
- Fran
Florham Park, NJ
Excellent. Xavi was efficient, pleasant, and professional. I enjoyed his company and his good job. Thanks! - Dave
- David Setzer
Rockaway, NJ
Precision installed our garage doors 11 years ago and they were great. Yesterday one of the springs broke. I went online and made and appointment for this morning. Mike arrived promptly at 8am, was super friendly, knowledgable, and professional. He explained my options. By 10am both my doors had new springs, cables, and rollers with a 7 year warranty. I couldn't ask for better service or better quality.
- Peter Pollack
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Service Technician Team : Mike D
Parsippany, NJ
Great fast service.
- Jennifer Haidinger
Morristown, NJ
Jeff Clemente was just here and he was fantastic!! Professional, prompt, knowledgeable, pleasant, friendly and kind!! What a wonderful young man and a delight to have inspecting and servicing my garage doors. Job well done.
- George Lonsberry
Chatham, NJ
I was satisfied in every respect with your service. New Installed a new and large garage door with great efficiency. It has been a pleasure to deal with your firm and especially the two person who did the installation. I will be happy to recommend you.
- Bill Freund
Budd Lake, NJ
It's only been a day so it's too early to judge the garage door opener itself; however, it works, which is already an improvement. It's much smoother and quieter than the old garage door opener was even when it worked. Michael is an excellent employee. We lost power for an hour or two while he was working. He stuck around to finish the job even though he was unable to use his tools and we were having some adventures with my generator. Once power was restored and he finished, he took his time to answer our questions and give us a thorough rundown of the new gadgets. He's an asset to your company.
- Kepa Laca
Product:
Flanders, NJ
Having nothing but good things to say about our technician. He was friendly, nice, and punctual. What I have an issue with is the billing practices of this company. Besides their very high prices and upsell on things, they charge a 3% fee to use a credit card. That is outrageous for a company this size. Additionally, a $15 fee was added to our bill which was suppose to be taken care of at time of payment. When payment came, the amount was still the same when the fee was applied despite assurances it was taken off. The fee never came off and it was not until I pressed that it wasn’t that it magically came off and was at the correct price. Very shady billing practices.
- Jeffrey Nickel
Chester, NJ
Have used precision door service several times and they never disappoint! I was able to get an appointment same day and have my garage door fixed ! Highly recommend them! My technician was Michael and he was very professional!
- Claudia Liloia
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Wharton, NJ
Great Service!, Great representirive and amazing work. I will always use Precision for our purchases and services.
- Lizette Ortiz
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Service Technician Team : David B
Long Hill, NJ
I'm in my 60's, been a sales executive for 44 years with IBM. Garage door opener I had installed 36 years ago broke yesterday. Hadn't needed servicing in more than 20 years (!). Knew of local servicer, but wanted to shop a bit. Looked online and found Precision. Was very impressed with online ratings from customers, as well as A+ rating by Better Business Bureau. Called both local servicer and Precision. Better initial impression from Precision, so went with them. Such a great experience right from the get-go. Thorough, detailed. Locked in appointment. Got email and text follow-ups. Got a surprising text from Rob, the Service Manager. Talked with him and appreciated his reaching out. Technician called ahead as they said he would, came on time this morning. Young but experienced, very professional, came across as genuine and trustworthy -- Xavier Ramirez. He explained all the options, which he recommended I go with and why. Decided to replace my whole system, and though I was in no rush, it was all done within a couple of hours. Xavier then took the time to demo the new system, explain everything. Never felt like he was in a rush to get to next appointment. Very much appreciated his and Rob's whole approach to customer satisfaction. Great job by both. Will definitely do business again, recommend to others. Thanks for everything.
- Steve Schumer
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Service Technician Team : Xavier R
Budd Lake, NJ
Service was quick and complete; the technician, Luke was very knowledgeable and explained everything in detail and let me know my options on all parts to make an informed decision. Their response time was fast and follow up impressive. I would definitely recommend their services.
- Lori & Ray Jandura
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Service Technician Team : Luke S
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
Excellent service from Xavi replacing our ancient garage door openers. He explained all the options, then did a beautiful job removing our old openers and installing the new ones. We’ll be back for garage door opener repair on another house we’re responsible for a few towns away. Thank you!
- Jeffrey Yohay