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Read what people are saying
about Precision Overhead Garage Door in:

Morris County, NJ

Precision Overhead Garage Door of New Jersey
has received 1996 reviews, averaging 4.93 Stars:
1 2 3 4 5
Review:

Precision Door Service goes above and beyond to provide outstanding service. Sean, our tech, is so well trained, knowledgeable, and courteous! Absolutely great company and great people!

- RB

A Response from: Doug

Hi there! Thank you for taking the time to leave a review! Reviews like this help homeowners know Precision is a name you can trust for your garage door repair. We look forward to helping with any future garage doro repair.

Sean S Service Provided:

Garage Door Repair


Service Technician Team : Sean S
Review:

We were disappointed because Sean came out and the garage door was fixed but he disconnected it to check something and it was not working and he left after he was paid $282. When we called to ask for him to fix the wiring he disconnected, Nicole in the call center stated he would come back early the next morning. We could not take another day off from work and had already paid for the door to be fixed and it was not. Expensive service and not properly performed.

- Nancy Innella

A Response from: Doug

Good Morning Nancy, I wanted to thank you for your feedback, and of course we are concerned for the mishap, however it was an oversight, understandably you were inconvenienced, however I am happy we came up with a solution and get this resolved quickly. We do our best everyday to make sure our customers have good experience with us, but once in a while we do make mistakes, most importantly we fix them quickly and efficiently. I am also glad we were able to make this right with you for what you paid. If you need anything please don't hesitate to call

Sean S Service Provided:

Garage Door Repair


Product:

Remotes / Keypad


Service Technician Team : Sean S
Review:

My technician Chris Karnacewicz was fantastic. He was punctual (actually early which was great), efficient, neat, and explained everything very throughly. He also took the extra step to program my three vehicles to open the garage doors. I highly recommend him.

- Renee Ferrando

A Response from: Doug

Hi Renee! Thank you for the kind words about your experience with Chris and Precision! Chris is a great part of the Precision team, so we appreciate you taking the time to acknowledge his skills and professionalism. We look forward to helping with any future garage door repairs.

Chris K Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : Chris K
Review:

John Delpiu very helpful and pleasant

- Nancy Siegel

John D Service Provided:

Garage Door Repair


Service Technician Team : John D
Review:

Chris Aveta resolved the screeching issue with my door and explained the problem and resolution succinctly and logically. All covered under warranty. Chris was professional and polite. I highly recommend Precision.

- Bob Muir

Chris A Service Provided:

Garage Door Repair


Service Technician Team : Chris A
Review:

Terrific work and service. Knowledgeable and friendly. Thanks Chris!

- Richard Hernandez

Chris K Service Provided:

Garage Door Opener Install


Product:

Opener


Service Technician Team : Chris K
Review:

Super fast response. Called 8am this morning and Chris was here at 10am. Extremely professional and courteous. Chris explained everything and provided a full quote before doing the work. They do use all high quality parts, no cutting corners.

- Michael Algeri

Chris K Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Technician Team : Chris K
Review:

Excellent job by Faber Velasquez

- Mr. Patel

Faber V Service Provided:

Install Garage Doors


Product:

Garage Doors


Door Installation Team: Faber V
Review:

Great service!

- Karla Newman

Ferdinand K Service Provided:

Garage Door Opener Install


Product:

Belt Drive Garage Door Opener


Service Technician Team : Ferdinand K
Review:

Service was great. Responded within 24 hours, and Technician was a true professional!

- John Gianotti

Ferdinand K Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : Ferdinand K
Review:

Was very satisfied with the service I received. The technician was very friendly and informative.

- Steve Draghi

Brian H Service Provided:

Garage Door Repair


Service Technician Team : Brian H
Review:

Extremely professional service. Pleasant and explained what services he was providing. On time and efficient.

- Kristin Elliott

Tommy S Service Provided:

Garage Door Repair


Service Technician Team : Tommy S
Review:

Ferdinand was great! Very patient. Took time to explain how new system operates.

- Robert Durando

Ferdinand K Service Provided:

Garage Door Opener Install


Product:

Cables


Service Technician Team : Ferdinand K
Review:

Ferdinand was great took extra time to explain. Worked on the price & ensured work is done to satisfaction.

- Mohit Gupta

Ferdinand K Service Provided:

Garage Door Repair


Service Technician Team : Ferdinand K
Review:

Chris was great- very personable and knowledgeable. Work was done quickly but with care. Would definitely ask for him if needed in the future!

- Joe Redlitz

Chris K Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : Chris K
Review:

Ferdinand did a very professional job and he was very courteous. We have always been satisfied with your service. K.S.

- Karl Schmid

Ferdinand K Service Provided:

Garage Door Opener Install


Product:

Opener


Service Technician Team : Ferdinand K
Review:

I called Precision in the morning and a few hours later Chris arrived. He was punctual, professional, and easy to talk to. After assessing my doors, he provided recommendations and pricing. I did not feel pressured at all. When he was finished he reviewed what he did and tested the doors, which were quiet and ran smoothly. Overall it was a very positive experience working with Chris! I whole heartedly recommend Precision!!!

- Michelle Pincus

A Response from: Doug

Hi Michelle! It's important to us that homeowners make a decision about their garage door repair that they are happy about. We offer multiple options so you can make the best decision for your garage door. We look forward to helping you with any future garage door repairs.

Chris K Service Provided:

Garage Door Repair


Product:

Springs


Service Technician Team : Chris K
Review:

Great customer experience! From the call to schedule an appointment ( easy and friendly) to the work that was done at my home to address repairs needed, this company was great. Chris was excellent, he clearly explained what the problem was, gave me options and was extremely friendly and professional. He completed the work within an hour and did a quality job. The text messages that are send to keep the customer updated on the upcoming appointment and who they can expect to arrive are super as well. Very impressed with how this company operates. Will definitely use them again and refer them to others. Thank you!

- ES

A Response from: Doug

Hi there! Thank you for choosing Precision for your garage door repair. Customer satisfaction is very important to us, from the very first phone call to the garage door service, as it helps make Precision a name you can trust. We look forward to helping you with any future garage door needs.

Chris K Service Provided:

Garage Door Repair


Service Technician Team : Chris K
Review:

We’ve used Precision to service our LiftMaster openers since we built our house 21 years ago and we’ve NEVER been disappointed! When we needed new garage doors, their sales person, Tammy, came out and was totally prepared, extremely knowledgeable and carefully listened to what our needs were. She made three suggestions, gave us accurate quotes on the spot and went out of her way to call another client to take a photo of their installed doors, so we could see how they looked on the inside of the garage. Tammy also met us early on Saturday morning to show us more samples of different manufacturers and an actual door from Fimble, the company we were most interested in. She was so informative and nice! We ended up with the perfect doors for us and we never felt pushed into the sale or upsold. Dealing with Tammy was a pleasure and we would highly recommend Precision to anyone looking for a high quality product and great customer service.

- Rebecca Gold

Tammy D Service Provided:

Install Garage Doors


Product:

Garage Doors


Door Designers: Tammy D
Review:

You guys were fantastic! Before calling Precision I reached out to another company and had what could only be described as a horrendous experience. The technician repeatedly lied to me and never showed up. To compound the problem, the Company never reached out to me to discuss. From the minute I contacted Precision, the experience was first class. The email and text confirmations were fantastic, I was always kept informed and the service was excellent. Chris in particular did a fantastic job, I felt like I was treated fairly and I will definitely use Precision again should the need arise.

- Seth Zuckerman

Chris K Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Technician Team : Chris K
Review:

Your technician Brian was wonderful. He explained all the damage that was done to one of our garage doors by snow removal on our property. Happy to report garage door is working again. Thank you Brian.

- Maurice Stevens

Brian H Service Provided:

Garage Door Repair


Product:

Rollers


Service Technician Team : Brian H
Review:

Excellent service - took all Covid 19 precautions, punctual, professional, patient, efficient, and knowledgeable.

- M. Lyons

Chris K Service Provided:

Garage Door Opener Install


Product:

Opener


Service Technician Team : Chris K
Review:

Technicians are always, friendly, helpful and good at what they do. One good thing is very often you can get service on the same day you call, which is unusual today. Only negative is they are a little pricey!

- Dennis M. Meyers

Ferdinand K Service Provided:

Garage Door Repair


Service Technician Team : Ferdinand K
Review:

Two garage doors serviced/repaired. Called late in the day on Monday. They gave me an appointment for Tuesday between 8 and 12. Ferdinand called at 8:15 and said he’d be here at 8:30. Right on time. Reviewed the worked that needed to be completed. Said it would take about 2 hours and 1 hr and 45 min later done. Ferdinand was fantastic. He took the time to review the work completed in detail. Very friendly, informative and professional.

- Jeff Regan

A Response from: Doug

Hey Jeff! Communicating who will arrive and when helps make Precision a name you can trust. Our techs work efficiently without skimping on quality, making them some of the best in the business. Thank you for choosing Precision!

Ferdinand K Service Provided:

Garage Door Repair


Service Technician Team : Ferdinand K
Review:

Precision is quick to respond and schedule service. They stand behind their products. I commend their technician John Delpui. He was thorough, professional and courteous. He patiently answered my questions.

- J D

John D Service Provided:

Garage Door Opener Repair


Service Technician Team : John D
Review:

Chris was courteous, professional and did a great job. I highly recommend him and Precision. Thank you.

- Colin Harris

Chris K Service Provided:

Garage Door Repair


Service Technician Team : Chris K
Review:

GREAT JOB

- Rosa Rivera

Lou R Service Provided:

Garage Door Opener Install


Product:

Belt Drive Garage Door Opener


Service Technician Team : Lou R
Review:

Our Technician from Precision Doors was great, scheduled appointment on a Saturday and communication with company was excellent. All my questions were answered, I opted on an upgrade not pressured at all, work completed, clean efficient and customer friendly, I highly recommend their services for garage door repair.

- Frank Mattiace

A Response from: Doug

Hey Frank! Thank you for leaving a review! Giving homeowners options for repairs allows them to make a choice they're comfortable with, without the pressure of only having one solution. We look forward to helping you with any future garage door needs. Thanks for choosing Precision!

Service Provided:

Garage Door Repair


Product:

Belt Drive Garage Door Opener


Review:

They did a great job

- Robert Pettit

Chris K Service Provided:

Garage Door Opener Repair


Product:

Garage Door Opener


Service Technician Team : Chris K
Review:

Great service from first phone call to end of the service call. Technician was very knowledgeable and explained all my options. Fair pricing. Will use them again.

- Paul Markowski

A Response from: Doug

Hi Paul! Thank you for sharing your experience with Precision! Reviews like this help homeowners know Precision is a name you can trust.

Orentino B Service Provided:

Garage Door Opener Repair


Product:

Opener


Service Technician Team : Orentino B
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(973) 975-4631

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(973) 577-7920

(973) 577-7920
Hunterdon County

(908) 271-4227

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(908) 333-4087

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Union County

(908) 418-4588

(908) 418-4588
Warren County

(908) 747-4357

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Precision Overhead Garage Door
Office: (973) 283-3555
220 West Parkway
Suite 9

Pompton Plains, NJ 07444