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about Precision Overhead Garage Door in:
Morris County, NJ
Precision Overhead Garage Door of New Jerseyhas received 2521 reviews, averaging 4.94 Stars:
Morristown, NJ
Budd Lake, NJ
To: Michael Brickner, President Now a days no one takes the time to write a letter (email) about the outstanding service they receive. Today, I meet your employee, Shane Havrilla. I called the company this morning because when I got up I found my garage door was open. I called the police and my next call was to Precision Garage Door. They had given me an estimate on another garage door I needed to replace, Michael Porta was the sales person. Shane came the same day and not only got the door to close but he did a fantastic job in securing the door so no one could get back in. He was professional and explained to me what he was going to do so I would understand, my main concern was to be safe and he did just that. Precisioin Garage Door shouild be proud to have an employee like Shane Havrilla. His kundness was most appreciated. Sincerely, Imelda Toland 46 Netcong Road Budd Lake, N.J. 07828 cc: Doug
- Imelda Toland
Chester, NJ
We have used Precision Door in the past and were very satisfied with the service. When our garage door opener failed we called them again. We got an appointment the very next day. When the technician got here to install a new door opener he was friendly, polite, efficient and got the job done quickly...and helped program the remote opener in the car. We are very satisfied.
- Jim Spero
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Service Technician Team : Brian H
Randolph, NJ
Shane was terrific. Professional, Intelligent, Social, very pleasant to work with. He diagnosed the problem quickly and repaired it quickly. Could not be happier.
- Rhonda Schneider
Roxbury, NJ
I was so impressed with the service we received. I was very pleased with our tech Shane and was very glad that he took the time to explain everything in detail . Would totally recommend him as a great technician.
- Gwen Lawrie
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Service Technician Team : Shane H
Madison, NJ
We had a broken spring/cable on a very heavy garage door. Precision was the first company I called and they booked our appointment to fix the problem almost immediately. The technician was so communicative in when he would arrive, he explained the issue easily and fixed it in what seemed like a snap. Reasonable price, quick and easy, and friendly. Great company. Hope not to need them again but if I do, I know who I’m calling!
- Rae Broxson
Mt Arlington, NJ
Prompt excellent service!
- Linda Jarman
Hi Linda, Thank you for sharing your feedback! We’re glad we could provide prompt, excellent service and meet your expectations. Thank you for choosing Precision Garage Door Service. Take care.
Mine Hill, NJ
I had a great experience with Precision Garage Door Service. Technician Michael Dillon was incredibly kind, professional, and knowledgeable. He took the time to explain everything clearly and made sure the job was done perfectly. It’s rare to find someone so courteous and thorough. I highly recommend both the company and Michael for any garage door service needs!
- Ryan Macarico
Hi Ryan, We’re so pleased to hear Michael provided such courteous, professional, and thorough service. Taking the time to explain everything and ensuring the job was done perfectly is exactly what we strive for. Your recommendation means a lot to us! Thank you for choosing Precision Garage Door Service. Take care.
Cedar Knolls, NJ
Ricky quickly identified the issue, explaining the options pros/cons and promptly fixed the garage door. He was even very understanding and patient with a crazy dog inside. Thanks so much!
- Kathleen McGinley
Hi Kathleen, We’re happy to hear Ricky provided such clear explanations and quick service. It’s great that he handled everything professionally even with a lively dog in the mix! Your feedback means a lot to us. Thank you for choosing Precision Garage Door Service. Take care.
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Mendham, NJ
Matt was brilliant, diagnosed the problem, presented the options and had everything up and running at the first visit. Highly recommend this company.
- Liam Quinn
Hi Liam, We’re so pleased to hear Matt provided such efficient and professional service. Diagnosing the issue, explaining your options, and getting everything resolved on the first visit is exactly the level of care we aim for. Your recommendation means a lot to us! Thank you for choosing Precision Garage Door Service. Take care.
Madison, NJ
Technician was courteous, knowlegeable, and very helpful. We will use Precision next time.
- Diane Retica
Hi Diane, We’re happy to hear your technician provided courteous, knowledgeable, and helpful service. It’s great to know you plan to call us again we truly appreciate your trust and loyalty. Thank you for choosing Precision Garage Door Service. Take care.
Mountain Lakes, NJ
Brian my technician was very helpful and knowledgable. I am excited about having a new way to enter my home. Thank you again!
- Bobby Batic
Hi Bobby, We’re glad to hear Brian was so helpful and knowledgeable during your service. It’s great that you’re excited about the new way to enter your home! Thank you for choosing Precision Garage Door Service. Take care.
Denville, NJ
Ethan came to review a problem with garage door open and close. Ending up ordering a new door. He was extremely professional and a great help
- Fred Bolton
Hi Fred, We’re glad Ethan was able to review the issue thoroughly and provide the guidance you needed. It’s great to hear he was professional and helpful throughout the process. Thank you for choosing Precision Garage Door Service. Take care.
Kinnelon, NJ
Great job! My garage door was not closing automatically. I called for service in the morning and my issue was fixed by noon including replacing springs, etc that were shot. Rick, the service tech, was friendly, experienced and explained everything along the way.
- Betty
Hi Betty, Thank you for the great feedback! We're so glad to hear that Rick was able to quickly resolve your garage door issue and that he took the time to explain everything clearly. Fast, professional service is what we strive for, and it’s wonderful to know we delivered that for you. Thank you for choosing Precision Garage Door Service. Take care.
Randolph, NJ
Shane did an outstanding job replacing the parts on my garage door opener. He explained everything thoroughly and answered all my questions. I would recommend Precision Garage Door Service to anyone.
- Bob Wurst
Hi Bob, Thank you for your kind feedback! We're glad to hear Shane did an outstanding job replacing your garage door opener parts and took the time to explain everything thoroughly. We appreciate your recommendation and are happy to know you had a great experience with our service. Thank you for choosing Precision Garage Door Service. Take care.
Chatham, NJ
Ethan Tsirulik was able to investigate and resolve our issue thoroughly and quickly. He provided us with future information and explained all the technical situations very understandably. He was pleasant and professional. I would highly recommend Precision if asked.
- Philip E.
Hi Philip, Thank you for your kind words! We're so glad Ethan Tsirulik was able to thoroughly investigate and resolve your issue while providing clear explanations and professional service. We’re proud to have team members like Ethan who go above and beyond to ensure a great customer experience. We truly appreciate your recommendation! Thank you for choosing Precision Garage Door Service. Take care.
Succasunna, NJ
I was very impressed from the first interaction with how easy it was to book and appointment, within 48 hours. Then I got a confirmation and a follow up. The technician arrived and did a full review and gave me a few options to consider. This was such a great experience I wish every service company operated like this! I will be using them again even though I hope I don't have to.
- Steven Carroll
Hi Steven, Thank you so much for your thoughtful feedback! We're thrilled to hear that your experience from booking to follow-up and technician service was smooth and professional. We strive to make every interaction easy and informative, and it’s wonderful to know we delivered that for you. We truly appreciate your support and look forward to helping again if needed. Thank you for choosing Precision Garage Door Service. Take care.
Roxbury, NJ
Shane Havrilla replaced springs for two doors that were improperly installed by another vendor. He made adjustments to all the components resulting in two doors operating more smoothly and quietly, better than they operated when initially installed! Thanks Shane for your help!
- Dana Eilertson
Hi Dana, Thank you for sharing your experience! We're so glad Shane Havrilla was able to correct the previous installation and improve the performance of both doors. It’s great to hear they’re now operating more smoothly and quietly than ever. We appreciate your kind words and are proud to have Shane on our team. Thank you for choosing Precision Garage Door Service. Take care.
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Service Technician Team : Shane H
Morristown, NJ
Tyler was great
- Nolan Howe
Hi Nolan, Thank you for the kind words! We're glad to hear Tyler provided great service. We appreciate your feedback and are happy to know your experience was a positive one. Thank you for choosing Precision Garage Door Service. Take care.
Mendham, NJ
Matthew the service rep. was at my home within one hour of my call. He was knowledgeable and professional and completed the service needed very efficiently. I would highly recommend this organization to anyone looking for garage door repair
- Joe Pellegrino
Hi Joe, Thank you for your kind words and recommendation! We're so glad Matthew was able to respond quickly and provide knowledgeable, efficient service. It's great to hear your garage door is back in working order and that you had a positive experience with our team. We truly appreciate your support! Thank you for choosing Precision Garage Door Service. Take care.
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Service Technician Team : Matt D
Mountain Lakes, NJ
I had some issues with the rollers on my garage doors and in general, they needed a service. Vincent analyzed the situation and gave me some options, including replacing my garage door motors, which were quite old. I couldn't believe that he got the job done same day! A great upgrade and the work was impeccable. We always use Precision to take care of our garage doors.
- Al Lowenstein
Hi Al, Thank you for sharing your experience! We're so glad Vincent was able to provide thoughtful options and complete the upgrade the same day. It’s great to hear the work was impeccable and that you continue to trust Precision for your garage door needs. We truly appreciate your loyalty. Thank you for choosing Precision Garage Door Service. Take care.
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Jefferson, NJ
great service, tuned up my doors and fixed a broken spring. Changes roller and wires. Very satisfied. Ethan was very professional and explained my options, Thank you completely satisfied.
- Ron Kern
cost was not what I expected but the work was super
Chester, NJ
We have worked with Precision Overhead Garage now two times and both experiences have been top notch. This time Shane was our technician and he did a great job by completing the service efficiently and did so despite it becoming late in the evening. We appreciate having the garage door functioning properly again. Many thanks!
- Mark Schlecht
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Service Technician Team : Shane H
Roxbury, NJ
Made an appointment for an estimate to replace 2 noisy door openers. John D arrived on time worked up an estimate and clearly explained options. After applying appropriate discounts, I agreed and was pleasantly surprised that he could do the job immediately, since his truck was supplied with everything needed. He completed the task quickly and was joined by an associate, Kilian, who assisted. He walked me through the programming and phone app. Both of these men were wonderful and friendly, answered all my concerns. The opener works perfectly and I would certainly recommend them and Precision Door for any garage door issues in the future.
- Joe Napurano
Hi Joe, Thank you for sharing such a thoughtful review! We're delighted to hear that John D and Kilian provided a smooth and professional experience from start to finish. It's great to know the estimate process was clear, the installation was prompt, and the programming walkthrough was helpful. We truly appreciate your recommendation and are glad your new openers are working perfectly. Thank you for choosing Precision Garage Door Service, take care
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Butler, NJ
Ricky Christensen did a great job, very personable. Cost was higher than I expected.
- Richard Daniele
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Chatham, NJ
Kevin did an excellent job in communicating what my options were to fix my clients garage door. He was super professional and did a great job!
- Joyce Sciarrillo
Hi Joyce, Thank you for the kind words! We're glad to hear Kevin provided excellent communication and professionalism while helping with your client’s garage door. We’re proud to have team members like him who go above and beyond to ensure a smooth experience. Thank you for choosing Precision Garage Door Service, take care.
Denville, NJ
Ethan was prompt, knowledgeable, engaging and did a great job getting the work done. Provided great customer service. Nobody wants to pay to fi a garage door, but nobody wants to be stuck without a functioning garage door either, so all Precision if you need any work done.
- Dave Reid
Hi Dave, Thank you for sharing your experience! We’re glad to hear Ethan provided prompt, knowledgeable, and engaging service. We understand that garage door repairs aren’t always expected, but we’re happy we could help get things back up and running smoothly. Your recommendation means a lot to us! Thank you for choosing Precision Garage Door Service, take care.
Long Valley, NJ
Very helpful and professional.
- Dennis Leonard
Mt Arlington, NJ
Great job by Michael, the tech. On time, and very professional.
- Peter Panos
Whippany, NJ
Extremely satisfied! Could not expect anything more from today's service. Kevin was extremely courteous, conscientious and professional. He took the time and explained in detail what options were available to me. Thank you to John for bringing over the needed parts for the job! Customer service is exceptional and I would highly recommend Precision for garage service.
- Corinne
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Service Technician Team : Kevin S
Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
John was extremely thorough in his evaluation of our unit and explained the limitations involved with potential repair to the opener. John was very professional, answered questions with replies that could be understood. We were informed as to his expected arrival time and he was very prompt. Besides John all other personnel who spoke to us treated us in a very courteous, friendly and helpful manner. After discussing the options, John used his leaf blower to blow out the leaves that had blown into the garage, without even being asked. Very appreciated.
- K. Heyer