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about Precision Overhead Garage Door in:
Denville, NJ
Precision Overhead Garage Door of New Jerseyhas received 92 reviews, averaging 4.90 Stars:
Denville, NJ
Product:
Service Technician Team : Kevin S
Denville, NJ
My house was struck by lightning and the strike fried many electrical components in our house, including the garage door opener. James did an excellent job examining all the important elements of the door, and replaced the motor as well as finding fraying in the cables due to a problem I wasn't aware of. He replaced those as well, and avoided a serious problem that could have occurred if one of those cables had snapped. It's very comforting to know you have a company that has your best interests in mind. Wish all companies were that good.
- Robert Basso
Product:
Service Technician Team : James N
Denville, NJ
The return call was prompt, the service was able to be scheduled the same day, and a picture & information of the tech was texted before arrival. James N. the Service Technician was courteous and knowledgeable. He provided options for the repair, he respected my time and my house, he answered all my questions, and he represented Precision with excellence!
- John T.
Product:
Service Technician Team : James N
Denville, NJ
John arrived on time and did excellent service with detailed explanation and recommendation. Thanks!
- Ting
Denville, NJ
David Bryan was polite and explained everything he was doing very well. He had things working again very quickly. From start to finish, having Precision take care of my problem was a very positive experience.
- Izzy Colon
Denville, NJ
I have an older Lift Master Model 2500 opener, vintage 2004. Recently, I lost the ability to use my remote and Home link. I have many power outages in my area, I surmise that my logic board (41A5507-B) was compromised, at the time I didn't have a surge protector. I tried to find a replacement, but to no avail. Your technician, KEVIN STASIAK, suggested using the Lift Master 889LM with the 863MAX remote to regain this functionality. This fixed my issue at a very reasonable cost. KEVIN is very knowledgeable and I would rely on him to address any garage door issues. Kudos to KEVIN STASIAK.
- Phil Grimado
Product:
Service Technician Team : Kevin S
Denville, NJ
Luke did a great job..explained everything in detail Door works like new I will request him in the future
- Dennis Greco
Denville, NJ
Another excellent service experience for a repeat customer - thank you!
- Lou Todero
Denville, NJ
Had used your company years ago. Dependable, efficient, kind care by the young man today. Liked the pre-visit photo ID too!
- Kathleen Mulcahy
Product:
Denville, NJ
Sean repaired my door in a very professional, courteous and friendly manner. He diagnosed the problem and described how it would be fixed. I was totally satisfied with the repair and would recommend Precision Door to any with a garage door problem. Nice job Sean
- Steven Gebhardt
Denville, NJ
Service is wonderful technicians that come to the house are amazing
- Alex Passannante
Product:
Denville, NJ
Couldn’t be happier with my service. From my first call to when the technician came.Ferdinand K seen what the problem was,and fixed the genie screw drive . Thanks to All! Carol. G.
- Carol Gaciala
Denville, NJ
Great service
- Edward Urban
Denville, NJ
We couldn’t be happier with the service provided by Precision Door. Right from our first call to arrange service and repair on an aged unit the phone customer service representatives we’re extremely professional and very accommodating. Our service technician Sean, listened to our concerns did a complete examination of our existing unit and presented us with the information we needed to know in order to make an informed decision That will provide the best benefit for myself and my family. If anybody needs repairs or service on an existing garage door or are in need of a new one, don’t hesitate to call Precision Door, we highly recommend them.
- Ken Rasa
Hi Ken! Thank you for leaving a review regarding your recent experience with Precision and Sean as your technician! An excellent customer experience is very important to us, from the very first phone call to the garage door repair. Thanks for choosing Precision!
Product:
Denville, NJ
Excellent and professional service. New battery installed. All my questions were answered to my satisfaction.
- Roseanne
Denville, NJ
Professional in every way. Could not imagine the project to have gone any smoother. Very pleased with the doors, Thanks!
- Robert Pitcher
Thanks for review, Robert! Reviews like this help homeowners know Precision is a name you can trust. Thank you for choosing Precision for your new garage door installation.
Product:
Denville, NJ
The service from Precision Door is beyond all experiences I have ever had with any contractor. From the person answering the phone to the email with the background and picture of the technician coming to the home and the follow up email with the precise time he will be at the home. You don't get this level of professionalism from most companies. The technician was very personable and knowledgeable and fixed the issue promptly. I couldn't ask for more! I highly recommend them!
- Chip Reichard
Thanks for the review, Chip! Communication is very important, whether it's who is arriving at your home and when, the recommended services, or how the products work. Thank you for choosing Precision for your garage door needs!
Denville, NJ
I'd give Precision ten stars if that were an option. An operating cable on one of our heavy, 28-year-old wood garage doors broke and took a spring and an eye bolt with it. After our home warranty company assigned some fly-by-night contractor who wouldn't even answer the phone (and had terrible reviews), I gave up and called Precision based on their stellar reviews so we could get the broken door fixed and the cables on the other two doors replaced proactively. That was undoubtedly the right call. The tech, Tommy, showed up on time. He was awesome - endlessly courteous, professional, and forthright. The chain on one of our openers has been sagging and noisy (and getting worse), so I've been planning to replace it. Tommy actually spotted the issue the instant he walked in the garage and showed me the source of the problem. I decided to go ahead with replacement with a new Liftmaster WLED and couldn't be happier. Doing any of this myself would've taken an entire Saturday. He knocked it out in about two hours and the work is flawless. We're doing new doors and the other two openers next spring, and we will undoubtedly use Precision (and hopefully Tommy). It's rare to find a contractor these days that makes such a positive impression. Keep up the great work.
- Andrew B
Wow Andrew! We'd give this review 10 stars if we could! All of our technicians are proudly employed by Precision, so you'll always have someone answer your call. We think Tommy is pretty awesome too, and we're glad he was able to help you out! Enjoy that WLED motor. We look forward to working with you next spring for the garage door replacements and new motors! Thank you for choosing Precision Garage Door!
Product:
Service Technician Team : Tommy S
Denville, NJ
Marc is very nice and did a wonderful job. Thank you.
- Stephanie Sussman
Denville, NJ
Easy to make appointment. Tech was on time and knowledgeable.
- Kristen Stone
Product:
Service Technician Team : John D
Denville, NJ
Door/opener adjustment. Tech called and right on time as scheduled. Sam is great. Very polite and takes care that you are satisfied.
- Mark Stephenson
Denville, NJ
Saw advertisement in "couponpak" and newspaper. Also,liked that weekend appointments were available. The service was for a garage door repair (torson spring broke). We were very pleased with the experience. Luke Stachura was very professional and did a great job.
- Joan
Product:
Service Technician Team : Luke S
Denville, NJ
Our door broke so I found that they have 24 hour service 7 days . I called and spoke to a human. She took all the info . The tech arrived an hour later. Amazing. John the tech was great very efficient. The door works great and is very quiet. Highly recommended
- Arnold Solomon
Denville, NJ
Superb service and friendly technician. Very thorough explanations. Very very happy that I chose Precision!!
- Sharon Amelio
Product:
Service Technician Team : Tommy S
Denville, NJ
My experience with Precision from start to finish was amazing. My phone call was answered right away and the appointment was scheduled on Saturday with no additional "weekend" fee. My garage door was malfunctioning after a power outage and needed some adjustments. Ryan, the technician from Precision, was professional, very knowledgeable and pleasure to communicate with. He answered all of my questions, adjusted the garage door perfectly, and went above and beyond while fixing and programming keypad and remotes and making sure that the garage door opens smoothly. Ryan did an excellent job and it was done efficiently. I would highly recommend the company and this technician to anyone needing garage door repair. It truly was a five star service! Thank you
- Nelli Savkina
Denville, NJ
Matthew was a very promo, friendly and knowledgeable technician. He diagnosed the problem and installed the new opener and spent time explaining how everything worked. He did a nice job of cleaning everything up before he left. The opener is so much quieter and smooth operating.
- Chip Reichard
Denville, NJ
Very efficient and timely reliable service
- Joseph Borlo
Denville, NJ
Both Chris and Ryan were a pleasure to work with, very professional, courteous and efficient. So glad we went with your company to install our door 4 years ago. Thank you again!
- Jacquie Bednarski
Product:
Denville, NJ
Although the outside lock of my 30-year-old garage door broke, the "old Precision product" still worked from the interior of the garage. The technician Joshua M made a thorough inspection of the system's functionality, clearly described alternative solutions for me to consider, and was able to program a remote control device (an item I did not have) so that I could open the garage from the outside. I was very pleased with the prompt, friendly, thorough, professional service Joshua M provided.
- Mark Berenson
Product:
Denville, NJ
So easy and nice to deal with. Thank you!
- Suzanne Zavaglia
Product:
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
I have been a customer of Precision for many years. Their service is consistently exceptional. Today I had the pleasure of meeting Kevin and John who came to install new keypads for the outside of the garage. While they were here they also inspected the motors to make sure they are running properly. Kevin and John were very thorough, very courteous and answered all my questions. Thank you as always for the great service you provide.
- TCio