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about Precision Overhead Garage Door in:
Randolph, NJ
Precision Overhead Garage Door of New Jerseyhas received 162 reviews, averaging 4.95 Stars:
Randolph, NJ
Randolph, NJ
This review is on Ryan Murphy, who was the Service Technician sent to our house by Precision Door Service. Let me 1st say how impressed we were with Ryan's knowledge of the Overhead door business and his technical knowledge. Ryan gave us multiple options for us to consider a fix and well within a budget for what we could afford. We were very happy with Ryan, his professionalism and the overall service received from Precision. As a 93 year old man, I/we would have no problem recommending Precision to our friends and family in the near future. Thanks Precision for sending Ryan to our home.
- Bob Poggi
Randolph, NJ
Scheduling was fast and easy. The technician Christian called before his arrival. He was courteous, knowledgeable and took the time to explain the current issues and solutions. He even consulted the office regarding the details of a service order before the pandemic, to better assess the current needs.
- Mary Cadet
Randolph, NJ
Technician was completely professional: competent, courteous, and thorough. We are very pleased with his effort.
- Robert Fettweis
Randolph, NJ
Excellent service. Prompt, professional, explained what needed to be done. I highly recommend this company.
- Moira Restaino
Product:
Randolph, NJ
Great, quick service! Very informative as well
- Eric Bitler
Randolph, NJ
Excellent service and installation. Marc was able to open up the old door and dismantle it without a problem. You said the job would take 3 hours and he completed it in two. Precision installed the garage door for me several years ago and the same excellent service was rendered today
- Frank Dunn
Randolph, NJ
Ethan was wonderful. Personable, kind, knowledgeable, efficient, and did excellent work. We are very satisfied.
- Brian Ellis
Randolph, NJ
Courteous, prompt, and professional service, from Cathy who took my call, to technician Ryan Patrick Murphy who performed the repair, helped alleviate the dissatisfaction I experienced during the last big storm. Ryan did an excellent job in both communicating and making the repair.
- LOU MANZO
Randolph, NJ
On time, courteous and professional service. Thank you.
- Daria Fusaro
Randolph, NJ
Ethan, our service technician, was fantastic! Knowledgeable, friendly and did great work. We had to replace everything but our actual doors and the motors. He explained everything and was honest about our options. Overall an amazing experience. Thank you Ethan!
- Peter T
Randolph, NJ
The young man that serviced my doors was friendly, courteous and quick. Came on time, explained the problem and fixed it.
- Richard Kenneweg
Randolph, NJ
Everyone from office staff to technician excellent. Technician = 5 stars (6 if possible)
- James Goodwin
Randolph, NJ
Quick response. Very knowledgeable professional technician. All issues resolved.
- Mazin Irani
Randolph, NJ
Chris Karnacewicz was right on time and explained the work to be done for us. He was courteous and we are very satisfied with the work he did on our garage door opener. It is working like a champ now.
- Fred Breitenkam
Randolph, NJ
My technician Chris thoroughly inspected my garage doors and clearly explained what some of the problems were. He did not up sell any of the additional services provided by Precision. He was honest with the quote so I had him repair only 1 door. After 17 years of listening to springs and rollers rattle, the garage door now purrs like a kitten. Great job and great customer service!
- James H
Randolph, NJ
Rarely do I experience this quality of customer service. Not only was Ryan courteous and patient, but he also “knew his stuff”. He explained the problem and how he was going to fix it. I hope when/if I should call Precision again, Ryan will be my service rep. Thank you Ryan!! Cheryl Whitsett
- Cheryl Whitsett
Randolph, NJ
Our serviceman was Chris. He was: Right on time Very courteous Knowledgeable Quick - got the job done Informative - explained what the problems were and why Very pleasant to speak with.
- Shawn Ross
Hi Shawn! Thank you for your review! Honest reviews like this help homeowners know Precision is a name you can trust for your garage door repair.
Randolph, NJ
Very prompt and courteous gentleman We are very happy the way he performed the job on our doors
- Nina Patel
Randolph, NJ
Excellent from start to finish. Booked an appointment completely online and was asked to send in a brief description of the issue. Was able to upload photos and video so the technician could be prepared. Got a text saying the tech was on his way and he arrived right in time. Diagnosed the issue, offered solutions at different price points, and completed the work right there. Our technician was extremely polite and professional and clearly knew what he was doing. I would highly recommend them after this experience.
- Stuart Greer
Product:
Randolph, NJ
John, did a great job and was very efficient. Completed work in under 2-hours.
- Tim Mcelroy
Product:
Service Technician Team : John D
Randolph, NJ
Great service!
- Karla Newman
Product:
Service Technician Team : Ferdinand K
Randolph, NJ
Ferdinand was great! Very patient. Took time to explain how new system operates.
- Robert Durando
Randolph, NJ
Ferdinand was great took extra time to explain. Worked on the price & ensured work is done to satisfaction.
- Mohit Gupta
Randolph, NJ
Chris was great- very personable and knowledgeable. Work was done quickly but with care. Would definitely ask for him if needed in the future!
- Joe Redlitz
Product:
Randolph, NJ
Great customer experience! From the call to schedule an appointment ( easy and friendly) to the work that was done at my home to address repairs needed, this company was great. Chris was excellent, he clearly explained what the problem was, gave me options and was extremely friendly and professional. He completed the work within an hour and did a quality job. The text messages that are send to keep the customer updated on the upcoming appointment and who they can expect to arrive are super as well. Very impressed with how this company operates. Will definitely use them again and refer them to others. Thank you!
- ES
Hi there! Thank you for choosing Precision for your garage door repair. Customer satisfaction is very important to us, from the very first phone call to the garage door service, as it helps make Precision a name you can trust. We look forward to helping you with any future garage door needs.
Randolph, NJ
You guys were fantastic! Before calling Precision I reached out to another company and had what could only be described as a horrendous experience. The technician repeatedly lied to me and never showed up. To compound the problem, the Company never reached out to me to discuss. From the minute I contacted Precision, the experience was first class. The email and text confirmations were fantastic, I was always kept informed and the service was excellent. Chris in particular did a fantastic job, I felt like I was treated fairly and I will definitely use Precision again should the need arise.
- Seth Zuckerman
Product:
Randolph, NJ
Chris was great. He arrived as scheduled and took no time to refurbish the door with new springs and rollers and make it operational. I've used the Company in the past and always had a great experience.
- Nick Magone
Product:
Randolph, NJ
Your service tech was on time and very informative. He was efficient in doing the repairs and polite in all his interactions. He explained what he was doing and why. Your scheduling and dispatch team was also very effective - keeping us informed about when to expect your tech and what to expect on the visit.
- Gary Tarantino
Hey Gary! We understand the headache of waiting around for a service company, so we stay in communication so you know who will arrive and when. Thank you for sharing your experience with Precision.
Randolph, NJ
Chris was awesome. Very knowledgeable and helpful. Excellent service. He made the effort to call and come early which I greatly appreciated.
- Dan Scola
Thanks for the review, Dan. Chris is an excellent member of the Precision team and we appreciate you taking the time to acknowledge his skills and professionalism. Thank you for choosing Precision for your garage door repair.
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
License
NJHIC License #13VH03118600
David Bryan did a great Job!! Thanks for fixing my doors!!
- Linda Hashemi