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Read what people are saying
about Precision Overhead Garage Door in:

Randolph, NJ

Precision Overhead Garage Door of New Jersey
has received 149 reviews, averaging 4.94 Stars:
1 2 3 4 5
Review:

Quick response. Very knowledgeable professional technician. All issues resolved.

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Robert R Service Provided:
Garage Door Repair

Apprentices: Robert R
Review:

Chris Karnacewicz was right on time and explained the work to be done for us. He was courteous and we are very satisfied with the work he did on our garage door opener. It is working like a champ now.

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Chris K Service Provided:
Broken Garage Door Spring Repair

Service Technician Team : Chris K
Review:

My technician Chris thoroughly inspected my garage doors and clearly explained what some of the problems were. He did not up sell any of the additional services provided by Precision. He was honest with the quote so I had him repair only 1 door. After 17 years of listening to springs and rollers rattle, the garage door now purrs like a kitten. Great job and great customer service!

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Chris K Service Provided:
Garage Door Repair

Service Technician Team : Chris K
Review:

Rarely do I experience this quality of customer service. Not only was Ryan courteous and patient, but he also “knew his stuff”. He explained the problem and how he was going to fix it. I hope when/if I should call Precision again, Ryan will be my service rep. Thank you Ryan!! Cheryl Whitsett

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Ryan M Service Provided:
Garage Door Opener Repair

Service Technician Team : Ryan M
Review:

Our serviceman was Chris. He was: Right on time Very courteous Knowledgeable Quick - got the job done Informative - explained what the problems were and why Very pleasant to speak with.

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A Response from: Doug

Hi Shawn! Thank you for your review! Honest reviews like this help homeowners know Precision is a name you can trust for your garage door repair.

Chris K Service Provided:
Garage Door Repair

Service Technician Team : Chris K
Review:

Very prompt and courteous gentleman We are very happy the way he performed the job on our doors

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Ryan M Service Provided:
Garage Door Repair

Service Technician Team : Ryan M
Review:

Excellent from start to finish. Booked an appointment completely online and was asked to send in a brief description of the issue. Was able to upload photos and video so the technician could be prepared. Got a text saying the tech was on his way and he arrived right in time. Diagnosed the issue, offered solutions at different price points, and completed the work right there. Our technician was extremely polite and professional and clearly knew what he was doing. I would highly recommend them after this experience.

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Chris K Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Service Technician Team : Chris K
Review:

John, did a great job and was very efficient. Completed work in under 2-hours.

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John D Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : John D
Review:

Great service!

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Ferdinand K Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Technician Team : Ferdinand K
Review:

Ferdinand was great! Very patient. Took time to explain how new system operates.

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Ferdinand K Service Provided:
Garage Door Opener Install

Product:
Cables

Service Technician Team : Ferdinand K
Review:

Ferdinand was great took extra time to explain. Worked on the price & ensured work is done to satisfaction.

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Ferdinand K Service Provided:
Garage Door Repair

Service Technician Team : Ferdinand K
Review:

Chris was great- very personable and knowledgeable. Work was done quickly but with care. Would definitely ask for him if needed in the future!

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Chris K Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Chris K
Review:

Great customer experience! From the call to schedule an appointment ( easy and friendly) to the work that was done at my home to address repairs needed, this company was great. Chris was excellent, he clearly explained what the problem was, gave me options and was extremely friendly and professional. He completed the work within an hour and did a quality job. The text messages that are send to keep the customer updated on the upcoming appointment and who they can expect to arrive are super as well. Very impressed with how this company operates. Will definitely use them again and refer them to others. Thank you!

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A Response from: Doug

Hi there! Thank you for choosing Precision for your garage door repair. Customer satisfaction is very important to us, from the very first phone call to the garage door service, as it helps make Precision a name you can trust. We look forward to helping you with any future garage door needs.

Chris K Service Provided:
Garage Door Repair

Service Technician Team : Chris K
Review:

You guys were fantastic! Before calling Precision I reached out to another company and had what could only be described as a horrendous experience. The technician repeatedly lied to me and never showed up. To compound the problem, the Company never reached out to me to discuss. From the minute I contacted Precision, the experience was first class. The email and text confirmations were fantastic, I was always kept informed and the service was excellent. Chris in particular did a fantastic job, I felt like I was treated fairly and I will definitely use Precision again should the need arise.

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Chris K Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Chris K
Review:

Chris was great. He arrived as scheduled and took no time to refurbish the door with new springs and rollers and make it operational. I've used the Company in the past and always had a great experience.

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Chris K Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Chris K
Review:

Your service tech was on time and very informative. He was efficient in doing the repairs and polite in all his interactions. He explained what he was doing and why. Your scheduling and dispatch team was also very effective - keeping us informed about when to expect your tech and what to expect on the visit.

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A Response from: Doug

Hey Gary! We understand the headache of waiting around for a service company, so we stay in communication so you know who will arrive and when. Thank you for sharing your experience with Precision.

Ryan M Service Provided:
Broken Garage Door Spring Repair

Service Technician Team : Ryan M
Review:

Chris was awesome. Very knowledgeable and helpful. Excellent service. He made the effort to call and come early which I greatly appreciated.

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A Response from: Doug

Thanks for the review, Dan. Chris is an excellent member of the Precision team and we appreciate you taking the time to acknowledge his skills and professionalism. Thank you for choosing Precision for your garage door repair.

Chris K Service Provided:
Garage Door Repair

Service Technician Team : Chris K
Review:

We were very happy with the install. He gave us lots of information. Answered all of our questions. And it was a fast install. Thank you

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A Response from: Doug

Thanks for the review, Shari! Clear communication about products and services helps homeowners make informed decisions about what they are buying and paying for. Thank you for choosing Precision for your LiftMaster garage door opener installation.

Chris K Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Chris K
Review:

Garage Torino spring snapped. Called next morning. I Was able to have an appointment that same day at noon. At 1030 received a phone call TK, who was very courteous , and asked if it’s ok to come earlier than the scheduled time. He arrived at the promised time. Explained the the fee. My options. Finished the job quickly and was on his way. Also very good about wearing a mask. Tk was a true professional.

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A Response from: Doug

Thanks for the review, Paul! Communication is very important, from the arrival time to the service options and explanation of service. Thank you for choosing Precision for your garage door spring repair.

Ferdinand K Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Ferdinand K
Review:

Great job, on time and a quick repair!

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A Response from: Doug

Thanks for the review, Randel. We know how valuable your time is, so we aim to punctual and complete the work quickly, without skimping on service. Thank you for choosing Precision for your garage door needs!

Ferdinand K Service Provided:
Broken Garage Door Spring Repair

Service Technician Team : Ferdinand K
Review:

Tech did a super job very courteous and professional

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Ferdinand K Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Ferdinand K
Review:

Great Tech .... Very knowledgeable...

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Service Provided:
Garage Door Repair

Review:

We have previously used Precision Doors for repairs and I was very impressed with the service, reasonable price, and the reliability of the techs. The designer who came to our house for our current purchase, Tammy DeHaan, was very attentive and helpful with helping us make our decision for the purchase of our current doors. She was very knowledgeable and worked with us to make sure we purchased exactly what we were looking for, and the price for the new doors was below what I had expected. Can’t say enough about the great service!

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Tammy D Service Provided:
Install Garage Doors

Product:
Garage Doors

Inside Sales: Tammy D
Review:

Chris did an outstanding job. Needed new sensors and I updated the rollers which made the door easier to open putting less stress on the motor. I would highly recommend Precision Door. They came out quickly and were very professional.

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Chris K Service Provided:
Garage Door Repair

Service Technician Team : Chris K
Review:

I’ve used your company before and always been satisfied. This was no exception. Chris was awesome.

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Chris K Service Provided:
Garage Door Repair

Product:
Rollers

Service Technician Team : Chris K
Review:

Excellent service

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Ryan M Service Provided:
Garage Door Opener Repair

Service Technician Team : Ryan M
Review:

Our technician, Matthew DeWald was thorough and professional. He was extremely knowledgeable and clean.

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Matt D Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Matt D
Review:

Easy to set appointment. We were able to get door fixed next day. Service person John was polite, friendly and knowledgeable. He explained the devices needed and earned our trust. Payment was easy and quick. First rate customer service start to finish. Highly recommend. Special mention - the text with picture and bio of John was a nice touch. Wish more firms operated this well.

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John D Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : John D
Review:

Technician Ryan Patrick was honest and good. He did good work

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Ryan M Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Ryan M
Review:

I think I called just past 9 am and had a text and confirmed appointment for 10 am!!! Brian immediately diagnosed and shared with me all the options as my garages hadn't been serviced since 2003. Brian explained everything clearly and concisely. We decided due to my budget constraints to completely replace all parts, springs, pullies on both doors and install a completely new silent Wi-Fi enabled belt-driven garage door opener on one door. The work was impeccable. I will request Brian next month to complete the other garage door opener for sure. 10 year warranty on parts and labor for the work and functional garage doors has me at peace!

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Brian H Service Provided:
Garage Door Opener Install

Product:
Cables

Service Technician Team : Brian H
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Precision Overhead Garage Door Service
Office: (973) 283-3555
220 West Parkway
Suite 9

Pompton Plains, NJ 07444
Precision Overhead Garage Door Service
Office: (908) 213-5990
336 Main St
Bedminster, NJ 07921