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Our technician, Matthew DeWald was thorough and professional. He was extremely knowledgeable and clean.

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Easy to set appointment. We were able to get door fixed next day. Service person John was polite, friendly and knowledgeable. He explained the devices needed and earned our trust. Payment was easy and quick. First rate customer service start to finish. Highly recommend. Special mention - the text with picture and bio of John was a nice touch. Wish more firms operated this well.

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Technician Ryan Patrick was honest and good. He did good work

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I think I called just past 9 am and had a text and confirmed appointment for 10 am!!! Brian immediately diagnosed and shared with me all the options as my garages hadn't been serviced since 2003. Brian explained everything clearly and concisely. We decided due to my budget constraints to completely replace all parts, springs, pullies on both doors and install a completely new silent Wi-Fi enabled belt-driven garage door opener on one door. The work was impeccable. I will request Brian next month to complete the other garage door opener for sure. 10 year warranty on parts and labor for the work and functional garage doors has me at peace!

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I chose Precision based on the following; I receive your ads in my coupon pack, I see your commercials and was impressed with your website. Your customer service rep was friendly and knowledgable when I called to make an appointment. I was so pleased that I was able to get an appt on the weekend and not charged extra to do so. John Delpiu was my tech today. He was very professional, knowledgeable and very thorough. He did an outstanding job on the install and I would certainly recommend your company to everyone. I love the fact that you send a picture and background of the tech prior to them showing up at your home.

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I am a repeat customer, following a major rebuild and replacement of both door openers several years ago. As always, today's service was top-notch. The technician arrived on time as promised, evaluated the repairs needed, and repaired everything in an extremely professional manner. I regularly recommend Precision to friends and family.

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We called for service for the circuit board replacement. Matt D. was courteous, called & advised when coming. He replaced the circuit board & unfortunately made slight mistake after installed which effected the motor. He explained what happened & he did right by us and replaced the motor at no additional cost to us. Matt wanted to make sure we we were satisfied and happy with the solution. We were pleased and would use Precision again as well as recommend their services.

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Today we had the pleasure of meeting our service tech, Luke S., who was courteous from the moment he called to let us know he was en route until he left. (I'll also note that our garage floor was probably cleaner after he left than when he arrived!) He clearly explained, and demonstrated what had happened to our cables and also provided additional detail regarding our spring (that had snapped) and the rollers on the door. Luke even got our door to close flat against the ground - something that hadn't been the case since we moved in. We purchased a package and are very happy to know we will now have a 10-year warranty. We hope we don't have to call again too soon but have confidence in knowing that our problem would be addressed in a timely, professional and friendly manner again. Thanks for a great job, Luke!

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John was a fantastic rep for your company! Came out (7/1) and explained everything he was going to do prior to starting just to make sure I was in agreement. 5 stars for sure!

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Google

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Great service, courteous and professional.

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Glen did a great job and they stood by their warranty

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Very professional service technician! I was grateful to have this repair done so quickly. Very satisfied with the smooth quiet garage door opener ...major improvement over the old one. Nicely done!

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Thanks for the quick response, Tim did an excellent work!

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Great service! Thank u rob !

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George is a very responsible and considerate expert,he is kind ,skillful and efficient, he also like to give me some further solutions for garage maintenance ,so helpful,It's very lucky to cooperate with him.

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Brian was very professional & notified me in advance when he was on his way

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The tech was very helpful and was able to fix my problem right away. Everything seems to be good.

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Our technician was amazing! He was so nice and described everything to my wife clearly so she could explain it to me later. Will definitely call again if necessary.

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Precision first caught my eye because they were 24/7. I would give my experience 5 stars to start with because Brian, my technician called me twice to let me know when he would be at my house in case I needed time in out. Then 5 more stars for standing in the pouring rain while fixing my garage door. He was polite, knowledgeable, and fast. I would recommend Precision to anyone in need of a new or repair to a garage door! Thank you.

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Lou was timely, knowledgeable, personable and professional. He did an excellent job replacing the broken spring as well as our no longer functioning door opener. I would highly recommend Lou to anyone needing a similar service.

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George was very helpful and courteous. He explained the service and answered any questions.

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Very thorough and professional. Adressed my concerns and friendly. Would recommend this company to family and friends. No hassles. Straightforward.

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Arrive on time. The service technician is nice, skilled and experienced.

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Tim was very knowledgeable and answered every question we needed to ask him without hesitation very cordial easy-going manner explained in detail all aspects of the operation to where we understood what was going to take place I would highly recommend your company after speaking with him

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Our 20 year old system worked flawlessly until the unit finally failed. The wall, remote outdoor units work without difficulty. Remotes were never used. The 2 CAR call systems worked fine initially,then worked on and off, stopped working at all, and now works well again. Kevin was patient and polite explaining the difficulty of linking the car call. You have a FINE STAFF!!!! I now have a remote in each car as back up

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Glenn was fantastic today. Not only did we install a new motor but new rollers and our garage door has never operated more efficiently and silently. Great Value for the work performed. Best Regards, The Minihane's of Randolph.

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Luke did a great job. He explained all of our options very clearly and then installed what we wanted. It all works perfectly.

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Great service and set me up with the opener that is the correct fit for my house. Service engineer that installed was very good and would recommend him to anyone.

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Rick serviced my garage door motor/opener and did an excellent job. He was prompt and fixed the issue right away.