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Read what people are saying
about Precision Overhead Garage Door in:

Randolph, NJ

Precision Overhead Garage Door of New Jersey
has received 169 reviews, averaging 4.95 Stars:
1 2 3 4 5
Review:

Prompt, professional and pleasant. Work was completed quickly.

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David B Service Provided:
Garage Door Repair

Product:
Rollers

Service Technician Team : David B
Review:

I would like to thank the team at Precision for doing an exceptional job from initial service to installation of our new garage doors. Ryan M was professional and sought to understand my needs. He was customer focused and helped me identify a solution which worked for me. Marc M provided an install process which was seamless and impressive. He installed three doors by himself and was kind and professional throughout the multi-hour install. The doors look great, enhance my home, and I’ll certainly recommend and continue to use Precision in the future.

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Marc M Service Provided:
Install Garage Doors

Product:
Garage Doors

Door Installation Team: Marc M
Review:

Brian was great! Quick to respond. Professional. Gave ample information about the repair options. Honest and straightforward. Would use Precision Garage Door again.

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Brian H Service Provided:
Garage Door Repair

Service Technician Team : Brian H
Review:

Brian Did a Great Job addressing the issues with my garage door and coming up with a variety of solutions. Install of new motor looks great and all the new hardware seems to be installed flawless. Great Experience will refer friends in the future.

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Brian H Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Brian H
Review:

I have only good things to say about service received from Precision. The technician, Luke, arrived promptly and was pleasant and friendly throughout the visit. He explained what the problem was, repaired it, and was on his way. He had all the parts we needed right on the truck. Can't ask for more than that.

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Luke S Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Service Technician Team : Luke S
Review:

Explaining everything helps us decide which path to choose Thank you-ryan

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Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

This is the second time I used Precision. Precision handled my request very professionally from booking to actual service. They let me know the status of my request every step of the way. We had to replace our old garage door opener and David took care of it professionally.

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David B Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : David B
Review:

David Bryan did a great Job!! Thanks for fixing my doors!!

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David B Service Provided:
Broken Garage Door Spring Repair

Service Technician Team : David B
Review:

This review is on Ryan Murphy, who was the Service Technician sent to our house by Precision Door Service. Let me 1st say how impressed we were with Ryan's knowledge of the Overhead door business and his technical knowledge. Ryan gave us multiple options for us to consider a fix and well within a budget for what we could afford. We were very happy with Ryan, his professionalism and the overall service received from Precision. As a 93 year old man, I/we would have no problem recommending Precision to our friends and family in the near future. Thanks Precision for sending Ryan to our home.

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Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Review:

Scheduling was fast and easy. The technician Christian called before his arrival. He was courteous, knowledgeable and took the time to explain the current issues and solutions. He even consulted the office regarding the details of a service order before the pandemic, to better assess the current needs.

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Service Provided:
Garage Door Repair

Review:

Technician was completely professional: competent, courteous, and thorough. We are very pleased with his effort.

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David B Service Provided:
Garage Door Repair

Service Technician Team : David B
Review:

Excellent service. Prompt, professional, explained what needed to be done. I highly recommend this company.

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Luke S Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Service Technician Team : Luke S
Review:

Great, quick service! Very informative as well

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Ferdinand K Service Provided:
Garage Door Opener Repair

Door Installation Team: Ferdinand K
Review:

Excellent service and installation. Marc was able to open up the old door and dismantle it without a problem. You said the job would take 3 hours and he completed it in two. Precision installed the garage door for me several years ago and the same excellent service was rendered today

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Marc M Service Provided:
Install Garage Doors

Product:
Garage Doors

Door Installation Team: Marc M
Review:

Ethan was wonderful. Personable, kind, knowledgeable, efficient, and did excellent work. We are very satisfied.

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Ethan T Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Service Technician Team : Ethan T
Review:

Courteous, prompt, and professional service, from Cathy who took my call, to technician Ryan Patrick Murphy who performed the repair, helped alleviate the dissatisfaction I experienced during the last big storm. Ryan did an excellent job in both communicating and making the repair.

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Service Provided:
Garage Door Repair

Review:

On time, courteous and professional service. Thank you.

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Service Provided:
Garage Door Repair

Review:

Ethan, our service technician, was fantastic! Knowledgeable, friendly and did great work. We had to replace everything but our actual doors and the motors. He explained everything and was honest about our options. Overall an amazing experience. Thank you Ethan!

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Ethan T Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Ethan T
Review:

The young man that serviced my doors was friendly, courteous and quick. Came on time, explained the problem and fixed it.

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Service Provided:
Garage Door Repair

Review:

Everyone from office staff to technician excellent. Technician = 5 stars (6 if possible)

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Brian B Service Provided:
Install Garage Doors

Product:
Remotes / Keypad

Service Technician Team : Brian B
Review:

Quick response. Very knowledgeable professional technician. All issues resolved.

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Service Provided:
Garage Door Repair

Review:

Chris Karnacewicz was right on time and explained the work to be done for us. He was courteous and we are very satisfied with the work he did on our garage door opener. It is working like a champ now.

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Service Provided:
Broken Garage Door Spring Repair

Review:

My technician Chris thoroughly inspected my garage doors and clearly explained what some of the problems were. He did not up sell any of the additional services provided by Precision. He was honest with the quote so I had him repair only 1 door. After 17 years of listening to springs and rollers rattle, the garage door now purrs like a kitten. Great job and great customer service!

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Service Provided:
Garage Door Repair

Review:

Rarely do I experience this quality of customer service. Not only was Ryan courteous and patient, but he also “knew his stuff”. He explained the problem and how he was going to fix it. I hope when/if I should call Precision again, Ryan will be my service rep. Thank you Ryan!! Cheryl Whitsett

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Service Provided:
Garage Door Opener Repair

Review:

Our serviceman was Chris. He was: Right on time Very courteous Knowledgeable Quick - got the job done Informative - explained what the problems were and why Very pleasant to speak with.

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A Response from: Doug

Hi Shawn! Thank you for your review! Honest reviews like this help homeowners know Precision is a name you can trust for your garage door repair.

Service Provided:
Garage Door Repair

Review:

Very prompt and courteous gentleman We are very happy the way he performed the job on our doors

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Service Provided:
Garage Door Repair

Review:

Excellent from start to finish. Booked an appointment completely online and was asked to send in a brief description of the issue. Was able to upload photos and video so the technician could be prepared. Got a text saying the tech was on his way and he arrived right in time. Diagnosed the issue, offered solutions at different price points, and completed the work right there. Our technician was extremely polite and professional and clearly knew what he was doing. I would highly recommend them after this experience.

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Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

John, did a great job and was very efficient. Completed work in under 2-hours.

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John D Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : John D
Review:

Great service!

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Ferdinand K Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Door Installation Team: Ferdinand K
Review:

Ferdinand was great! Very patient. Took time to explain how new system operates.

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Ferdinand K Service Provided:
Garage Door Opener Install

Product:
Cables

Door Installation Team: Ferdinand K
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Office: (973) 283-3555
220 West Parkway
Suite 9

Pompton Plains, NJ 07444
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336 Main St
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Suite 010

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