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Read what people are saying
about Precision Overhead Garage Door in:

Randolph, NJ

Precision Overhead Garage Door of New Jersey
has received 162 reviews, averaging 4.95 Stars:
1 2 3 4 5
Review:

David Bryan did a great Job!! Thanks for fixing my doors!!

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David B Service Provided:
Broken Garage Door Spring Repair

Service Technician Team : David B
Review:

This review is on Ryan Murphy, who was the Service Technician sent to our house by Precision Door Service. Let me 1st say how impressed we were with Ryan's knowledge of the Overhead door business and his technical knowledge. Ryan gave us multiple options for us to consider a fix and well within a budget for what we could afford. We were very happy with Ryan, his professionalism and the overall service received from Precision. As a 93 year old man, I/we would have no problem recommending Precision to our friends and family in the near future. Thanks Precision for sending Ryan to our home.

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Ryan M Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Service Technician Team : Ryan M
Review:

Scheduling was fast and easy. The technician Christian called before his arrival. He was courteous, knowledgeable and took the time to explain the current issues and solutions. He even consulted the office regarding the details of a service order before the pandemic, to better assess the current needs.

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Christian G Service Provided:
Garage Door Repair

Service Technician Team : Christian G
Review:

Technician was completely professional: competent, courteous, and thorough. We are very pleased with his effort.

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David B Service Provided:
Garage Door Repair

Service Technician Team : David B
Review:

Excellent service. Prompt, professional, explained what needed to be done. I highly recommend this company.

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Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Review:

Great, quick service! Very informative as well

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Ferdinand K Service Provided:
Garage Door Opener Repair

Service Technician Team : Ferdinand K
Review:

Excellent service and installation. Marc was able to open up the old door and dismantle it without a problem. You said the job would take 3 hours and he completed it in two. Precision installed the garage door for me several years ago and the same excellent service was rendered today

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Marc M Service Provided:
Install Garage Doors

Product:
Garage Doors

Door Installation Team: Marc M
Review:

Ethan was wonderful. Personable, kind, knowledgeable, efficient, and did excellent work. We are very satisfied.

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Ethan T Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Service Technician Team : Ethan T
Review:

Courteous, prompt, and professional service, from Cathy who took my call, to technician Ryan Patrick Murphy who performed the repair, helped alleviate the dissatisfaction I experienced during the last big storm. Ryan did an excellent job in both communicating and making the repair.

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Ryan M Service Provided:
Garage Door Repair

Service Technician Team : Ryan M
Review:

On time, courteous and professional service. Thank you.

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Ryan M Service Provided:
Garage Door Repair

Service Technician Team : Ryan M
Review:

Ethan, our service technician, was fantastic! Knowledgeable, friendly and did great work. We had to replace everything but our actual doors and the motors. He explained everything and was honest about our options. Overall an amazing experience. Thank you Ethan!

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Ethan T Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Ethan T
Review:

The young man that serviced my doors was friendly, courteous and quick. Came on time, explained the problem and fixed it.

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Ryan M Service Provided:
Garage Door Repair

Service Technician Team : Ryan M
Review:

Everyone from office staff to technician excellent. Technician = 5 stars (6 if possible)

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Brian B Service Provided:
Install Garage Doors

Product:
Remotes / Keypad

Service Technician Team : Brian B
Review:

Quick response. Very knowledgeable professional technician. All issues resolved.

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Service Provided:
Garage Door Repair

Review:

Chris Karnacewicz was right on time and explained the work to be done for us. He was courteous and we are very satisfied with the work he did on our garage door opener. It is working like a champ now.

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Service Provided:
Broken Garage Door Spring Repair

Review:

My technician Chris thoroughly inspected my garage doors and clearly explained what some of the problems were. He did not up sell any of the additional services provided by Precision. He was honest with the quote so I had him repair only 1 door. After 17 years of listening to springs and rollers rattle, the garage door now purrs like a kitten. Great job and great customer service!

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Service Provided:
Garage Door Repair

Review:

Rarely do I experience this quality of customer service. Not only was Ryan courteous and patient, but he also “knew his stuff”. He explained the problem and how he was going to fix it. I hope when/if I should call Precision again, Ryan will be my service rep. Thank you Ryan!! Cheryl Whitsett

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Ryan M Service Provided:
Garage Door Opener Repair

Service Technician Team : Ryan M
Review:

Our serviceman was Chris. He was: Right on time Very courteous Knowledgeable Quick - got the job done Informative - explained what the problems were and why Very pleasant to speak with.

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A Response from: Doug

Hi Shawn! Thank you for your review! Honest reviews like this help homeowners know Precision is a name you can trust for your garage door repair.

Service Provided:
Garage Door Repair

Review:

Very prompt and courteous gentleman We are very happy the way he performed the job on our doors

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Ryan M Service Provided:
Garage Door Repair

Service Technician Team : Ryan M
Review:

Excellent from start to finish. Booked an appointment completely online and was asked to send in a brief description of the issue. Was able to upload photos and video so the technician could be prepared. Got a text saying the tech was on his way and he arrived right in time. Diagnosed the issue, offered solutions at different price points, and completed the work right there. Our technician was extremely polite and professional and clearly knew what he was doing. I would highly recommend them after this experience.

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Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

John, did a great job and was very efficient. Completed work in under 2-hours.

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John D Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : John D
Review:

Great service!

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Ferdinand K Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Technician Team : Ferdinand K
Review:

Ferdinand was great! Very patient. Took time to explain how new system operates.

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Ferdinand K Service Provided:
Garage Door Opener Install

Product:
Cables

Service Technician Team : Ferdinand K
Review:

Ferdinand was great took extra time to explain. Worked on the price & ensured work is done to satisfaction.

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Ferdinand K Service Provided:
Garage Door Repair

Service Technician Team : Ferdinand K
Review:

Chris was great- very personable and knowledgeable. Work was done quickly but with care. Would definitely ask for him if needed in the future!

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Great customer experience! From the call to schedule an appointment ( easy and friendly) to the work that was done at my home to address repairs needed, this company was great. Chris was excellent, he clearly explained what the problem was, gave me options and was extremely friendly and professional. He completed the work within an hour and did a quality job. The text messages that are send to keep the customer updated on the upcoming appointment and who they can expect to arrive are super as well. Very impressed with how this company operates. Will definitely use them again and refer them to others. Thank you!

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A Response from: Doug

Hi there! Thank you for choosing Precision for your garage door repair. Customer satisfaction is very important to us, from the very first phone call to the garage door service, as it helps make Precision a name you can trust. We look forward to helping you with any future garage door needs.

Service Provided:
Garage Door Repair

Review:

You guys were fantastic! Before calling Precision I reached out to another company and had what could only be described as a horrendous experience. The technician repeatedly lied to me and never showed up. To compound the problem, the Company never reached out to me to discuss. From the minute I contacted Precision, the experience was first class. The email and text confirmations were fantastic, I was always kept informed and the service was excellent. Chris in particular did a fantastic job, I felt like I was treated fairly and I will definitely use Precision again should the need arise.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Chris was great. He arrived as scheduled and took no time to refurbish the door with new springs and rollers and make it operational. I've used the Company in the past and always had a great experience.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Your service tech was on time and very informative. He was efficient in doing the repairs and polite in all his interactions. He explained what he was doing and why. Your scheduling and dispatch team was also very effective - keeping us informed about when to expect your tech and what to expect on the visit.

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A Response from: Doug

Hey Gary! We understand the headache of waiting around for a service company, so we stay in communication so you know who will arrive and when. Thank you for sharing your experience with Precision.

Ryan M Service Provided:
Broken Garage Door Spring Repair

Service Technician Team : Ryan M
Review:

Chris was awesome. Very knowledgeable and helpful. Excellent service. He made the effort to call and come early which I greatly appreciated.

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A Response from: Doug

Thanks for the review, Dan. Chris is an excellent member of the Precision team and we appreciate you taking the time to acknowledge his skills and professionalism. Thank you for choosing Precision for your garage door repair.

Service Provided:
Garage Door Repair

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Precision Overhead Garage Door Service
Office: (973) 283-3555
220 West Parkway
Suite 9

Pompton Plains, NJ 07444
Precision Overhead Garage Door Service
Office: (908) 213-5990
336 Main St
Bedminster, NJ 07921