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Read what people are saying
about Precision Overhead Garage Door in:

Passaic County, NJ

Precision Overhead Garage Door of New Jersey
has received 898 reviews, averaging 4.93 Stars:

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

John was great. He was personable and knowledgeable. He arrived within the stated time, analyzed the situation, gave an estimate and repaired our garage door opener. Very positive experience. Only one thing: he did try to call me twice to update his arrival time but I did not answer the phone because I thought it was spam. I was not familiar with the number appearing on my caller ID, and it came thru as "Outbound Call". You might want to change your ID information to include your company name. Thank you.

- Joe Deming

A Response from: Doug

Thanks for the review, Joe! Reviews like this and feedback from customers help make us a better company every day! Thank you for choosing Precision for your garage door needs!

John D Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Technician Team : John D
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Overall a great business from call to work performed. The only thing I wasn’t thrilled with is when the rollers were all serviced on my door with whatever lubricant is used, overspray gets all over. A towel used below or behind where the spray is being applied would be a nice gesture so it’s controlled on what it gets on. Other than that, no issues. Thanks

- Michael Digiacomo

A Response from: Doug

Thanks for the review, Michael! Customer satisfaction from the very first phone call to the garage door service is very important to us! Thank you for choosing Precision for your garage door needs!

Service Provided:

Garage Door Opener Repair


Product:

Remotes / Keypad


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called on a Saturday. My call was answered promptly. I explained that my opener was 35 years old and wanted to replace it. A service call was set up at my convenience. The night before I received an email and a text reminding me of the appointment. That morning I received a picture of the technician who would be coming to my house followed by a call from the technician that he was on his way. Xavi Ramirez arrived shortly after. He reviewed the options that I had explaining the pluses and minuses. We selected the operator and the options that we wanted. He went to work. When complete he went over how everything worked and programmed my car control. He asked if we had any questions. The service was prompt, neat, clean, and professional. I couldn’t ask for more. Well done!

- Robert Busha

A Response from: Doug

Thanks for the review, Robert! We appreciate you taking the time to share your experience with Precision! Keeping you informed about who will arrive and when helps homeowners know Precision is a name you can trust!

Xavier R Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : Xavier R
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

After many glowing recommendations, I chose Precision to install a new battery backup garage door opener. My service rep was prompt, informative, professional, personable, skilled and very patient with my questions! THANK YOU!!

- Susan Minimi

A Response from: Doug

Thanks for the review, Susan! Reviews like this help homeowners know Precision is a name you can trust!

Chris A Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : Chris A
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job - didn't take long at all Everything was explained to me

- Ellen Minor

A Response from: Doug

Thanks for the review, Ellen! We appreciate you taking the time to share your experience with Precision!

Kevin S Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : Kevin S
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I already have a Precision door. Xavier and Alan were professional, courteous, and fixed my door in a timely manner. These two gentlemen are an asset to your organization.

- Connie Poveromo

A Response from: Doug

Thanks for the review, Connie! We appreciate you taking the time to share the impression Xavier and Alan made. We love to hear about how our technicians are doing out in the field as they represent our company. Thank you for choosing Precision Garage Door.

Xavier R Service Provided:

Garage Door Opener Repair


Product:

Rollers


Service Technician Team : Xavier R
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Chris and Joe resolved my garage door problem quickly and professionally. Price not out of line. This is the second time I've used Precision. Would never consider using another service.

- Lucille Tracey

A Response from: Doug

Thanks for the review, Lucille! We appreciate you taking the time to acknowledge Chris and Joe's skills and professionalism. Thank you for choosing Precision for your garage door needs.

Chris A Service Provided:

Garage Door Repair


Service Technician Team : Chris A
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I just received outstanding service. The repair representative called ahead and arrived on time. He was extremely kind and professional - explaining everything without being condescending. He worked quickly and efficiently in 85-degree heat without complaining. (I could not offer him ice water because I had no power, but he assured me he was okay.) He completely fixed the problem and left me his card, should there be future issues. I was very impressed with him and, therefore, your company. Thank you!

- Kathryn Lucas

A Response from: Doug

Thanks for the review, Kathryn! We appreciate you taking the time to acknowledge Kevin's skills and professionalism. Reviews like this help homeowners know that Precision is a name you can trust for your garage door repair. We look forward to helping you with any (future) garage door issues.

Kevin S Service Provided:

Garage Door Repair


Product:

Springs


Service Technician Team : Kevin S
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Chris did an awesome job in a very short time and he was very nice and explained everything clearly.

- Marie Castermans

A Response from: Doug

Thanks for the review, Marie! We know how important your time is, so our technicians work quickly without sacrificing the quality of their work. Thank you for choosing Precision for your garage door needs.

Chris K Service Provided:

Garage Door Repair


Service Technician Team : Chris K
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Polite and knowledgeable technician Followed COVID rules Neat worker Repair/refurbishment was successful

- Warren Nadler

A Response from: Doug

Thanks for the review, Warren. The health and safety of our customers and employees is so important during these times, so getting the work done quickly while taking the proper precautions is a priority. Thank you for choosing Precision for your garage door repair.

John D Service Provided:

Garage Door Repair


Service Technician Team : John D
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Garage door tech John Delpiu worked on my garage door yesterday. He quickly assessed the damage and outlined repair options. What a professional. My wife cannot believe how quiet the garage door is now. JOB WELL DONE!!!!!!!

- Bob Marshall

A Response from: Doug

Thanks for the review, Bob! A noisy garage door can be a real headache, so we're glad John was able to get that fixed up for you! Thank you for choosing Precision for your garage door repair.

John D Service Provided:

Garage Door Repair


Service Technician Team : John D
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service. From scheduling appointment to installation all were done easily and efficiently.

- Keith von Glahn

A Response from: Doug

Thanks for the review, Keith! We know how valuable your time is so we work efficiently and get the job done right the first time! Thank you for choosing Precision Garage Door!

John D Service Provided:

Garage Door Opener Install


Service Technician Team : John D
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Good service took my call late day to book a tech for next morning John arrived on time fixed broken spring. Very pleased with service great communications with texts and e mails and customer service. Thank you.

- Harold Stuherck

A Response from: Doug

Thanks for the review, Harold! We know your time is valuable so we aim to keep you updated so you know when to expect your technician. Thank you for choosing Precision for your garage door needs!

John D Service Provided:

Broken Garage Door Spring Repair


Service Technician Team : John D
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very knowledgeable and professional

- Kevin Kasica

A Response from: Doug

Thank you for taking the time to leave a review, Kevin! We appreciate it!

Chris K Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : Chris K
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The young man who came to fix our garage door was very professional an extremely competent. He worked quickly and efficiently and left the garage as neat as he found it. I would highly recommend Precision Door Repair to anyone who needs work on their garage door done.

- Terry Oller

A Response from: Doug

Thanks for the review, Terry! During these times, word of mouth from satisfied customers is essential, so we appreciate you recommending us to family and friends. Thank you for choosing Precision for your garage door repair.

Tommy S Service Provided:

Garage Door Repair


Service Technician Team : Tommy S
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I needed to replace 2 garage doors with tracks and openers. From my first call to Precision Doors until the installer left, the customer service I was provided was first rate. I honestly can't remember the last time ANY company provided customer service like this. I called Precision Doors to make an appt. and was greeted with by a very pleasant person. I made an appt. to meet with the designer/estimator (Tammy). A follow up email and text was sent to me providing some background information on Tammy, time of arrival and picture so I knew who to expect. Tammy called me when she was on her way to my home. Protective gear was worn and she stayed a social distance, which made me comfortable knowing they are taking the same precautions as myself during the Covid virus outbreak. The price was fair and I made a decision on the spot to move forward with the purchase (and yes, I know that I should have searched around...but I didn't). When the doors were ready, I received a call to schedule install. The same process was followed as above. I knew who was arriving, when, and with a picture. Same personal protective measures were used. Sam was awesome! He was extremely polite, answered all of my questions, but most importantly installed the door railing, doors and door openers perfectly. Cleaned up everything, nothing for me to do but to now enjoy my beautiful new garage doors. For anyone shopping around, even if a price may be lower elsewhere, I can guarantee you will not receive the same service Precision Doors provided to me. BTW - I am not a relative or friend, I do not know anyone who works at Precision Doors, and I was not paid to write this, or receive a discount. I am truly a satisfied customer that had an exceptional experience and feel that when service is great a company should be recognized for their efforts.

- Elisa Spanedda-Margolin

A Response from: Doug

Wow Elisa! Thank you for such a wonderful review! It's important that our customers have a great experience from beginning to end. Finding and trusting a service company can be difficult, which is why we make it a priority to let you know who is arriving, make sure to do the job right the first time, and also take all the necessary steps to ensure the safety of you and our employees during the Covid-19 outbreak. Reviews from satisfied customers help homeowners know that Precision is a name you can trust for your garage door repair, opener repair, or new garage door installation. Thank you for choosing Precision! We look forward to helping you with any garage door needs in the (distant) future!

Sam V Service Provided:

Install Garage Doors


Product:

Garage Doors


Door Installation Team: Sam V
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our technician Lou was fantastic. He took the time to explain what the problem was and was so nice we decided to purchase 2 new garage doors.

- Maritza Demonte

A Response from: Doug

Thanks for the review, Maritza! We appreciate you taking the time to recognize Lou and his professionalism. We look forward to helping with your new garage door installations. Thank you for choosing Precision Garage Door!

Lou R Service Provided:

Garage Door Repair


Product:

Garage Doors


Service Technician Team : Lou R
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

i had a precision garage door installed abt two years ago and have been very happy with our new door. the sales, service dept and installation techs are are not only efficient and knowledgeable but also personable and respectful, much appreciated in this day and age. they just replaced one of our remotes and checked the motor to make sure it was just a problem with the remote.

- Katherine Brown

A Response from: Doug

Thanks for the review Katherine! It's important to us that you're satisfied from the first phone call to the actual service, so you're certain that Precision is a name you can trust. Glad we were able to help you out! Thank you for continuing to choose Precision Garage Door.

Service Provided:

Garage Door Opener Repair


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Hello, Chris was great, I did not feel like I was being sold something I did not need. Keep that man around for a long time !!!! Thank You, Michael Luberto

- Michael Luberto

A Response from: Doug

Thanks for the review, Michael! Chris has been a part of the Precision team for a few years now and he's a great asset to our company! We appreciate you taking the time to recognize his hard work! Thank you for choosing Precision Garage Door!

Chris K Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Technician Team : Chris K
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have used your company in the past and was very satisfied. Items replaced were explained. Your service people are courteous and came at the time assigned to me

- Manuela Sova

A Response from: Doug

Thanks for the review, Manuela! We understand how important your time is, so we are committed to arriving on time and prepared. Thank you for continuing to choose Precision for your garage door needs.

Kevin S Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : Kevin S
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very nice technician Ryan.Fully explained door opeation and features Pleasure to deal with thank you.

- William Butler

A Response from: Doug

Thanks for the review and for choosing Precision Garage Door!

Ryan M Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : Ryan M
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

very happy with prompt service

- Veronica Kero

John D Service Provided:

Garage Door Opener Install


Product:

Springs


Service Technician Team : John D
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was concerned that my Precision Garage door might have developed a draft but could not see any gaps or other reasons for leakage. The technician visit was easy/timely to arrange. The technician arrived timely. He spent a while examining the operation of my door in detail. Then because there was nothing to fix Precision elected to waive the charge for the visit. Wow!

- Michael Rhodes

John D Service Provided:

Install Garage Doors


Service Technician Team : John D
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician called me in my ohone at 7:30 am today saying he will arrive at 8:00 am. He arrived at my house at 8:03 am. He stared the work and finished after 35 minutes. They installed a garage door trolley or support to ptevent the door from sagging. There was no charge for this service.

- Robert Feliciano

Faber V Service Provided:

Broken Garage Door Spring Repair


Door Installation Team: Faber V
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service I received was excellent my technician was knowledgable professional and very efficient. I called on a Friday and they came on Saturday morning.

- Dee

Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service engineer John was very knowledgeable and detail oriented. He explained me everting in detail. Great service and communication through phone and e mail with all details about service performed.

- Satish Bulsara

John D Service Provided:

Garage Door Repair


Service Technician Team : John D
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had my garage door motor and opener replaced. Very professional operation. You don't wait long for appointment (next day for me, a non-emergency), they work on weekends at no extra charge, and the tech calls you before coming. They also text and email you a picture and bio of tech before they arrive. Our tech, Rob, did a great job. Diagnosed the problem and did the job quickly and efficiently. Also adhered to strict covid precautions, which was much appreciated. This is a great company and a pleasure to work with.

- Richard Falco

Rob Z Service Provided:

Garage Door Repair


Product:

Opener


Service Technician Team : Rob Z
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great customer service and great sales rep! Stacey C. Was great!

- Michael Mazon

Stacey C Service Provided:

Install Garage Doors


Door Designers: Stacey C
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very pleased with the repair to my garage door. Jonathan Kelly was professional and thorough. He came twice to my property to be sure the job was done properly. I would recommend Precision to anyone with a garage door issue.

- Jim Barton

Service Provided:

Garage Door Repair


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent Company and fast service.

- Ana Navarro

Cesar S Service Provided:

Install Garage Doors


Door Installation Team: Cesar S
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Bergen County

(201) 977-4870

(201) 977-4870
Morris County

(973) 975-4631

(973) 975-4631
Essex County

(973) 577-7920

(973) 577-7920
Hunterdon County

(908) 271-4227

(908) 271-4227
Passaic County

(973) 975-4631

(973) 975-4631
Somerset County

(908) 333-4087

(908) 333-4087
Sussex County

(973) 862-4716

(973) 862-4716
Union County

(908) 418-4588

(908) 418-4588
Warren County

(908) 747-4357

(908) 747-4357
Precision Overhead Garage Door
Office: (973) 283-3555
220 West Parkway
Suite 9

Pompton Plains, NJ 07444