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Read what people are saying
about Precision Overhead Garage Door in:

Passaic County, NJ

Precision Overhead Garage Door of New Jersey
has received 908 reviews, averaging 4.93 Stars:

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Repair done on a Sunday, 1 day after I called. Tech gave a clear explanation of what had to be done & how much it would cost.

- George Farago

John D Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Technician Team : John D
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Efficiently handled after rescheduling for delay of appointment. Pricing over expectations but glad to have a remote replacement.

- Elizabeth Bosland

A Response from: Vince, Customer Experience Manager

Hello Elizabeth, thank you for the feedback regarding the garage door service you received. We want to ensure that all our customers are happy and satisfied with the level of service they receive from the first phone call, to end of the visit. Giving us 3 means you weren't quite 100% satisfied so I would like to reach out to you and discuss what we can do better. I look forward to speaking with you and of course we appreciate your choosing our company.

Ryan M Service Provided:

Garage Door Opener Install


Service Technician Team : Ryan M
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tommy was a winner. He knew what needed to be done and took care of it. Thanks to everyone with Precision.

- Stan Mauss

Tommy S Service Provided:

Garage Door Repair


Service Technician Team : Tommy S
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Xavier is a quite capable & knowledgeable technician who conducts himself in a most pleasant, friendly & courteous manner. He presented himself as neat & clean and also left the work area the same way. His explanations of the new opener system features were clear & concise. The garage door has never been better and we are very pleased with the quick service & attention to detail. Many thanks to him for his kindness & competence.

- Dave Reed

A Response from: Doug

Hi Dave! A new garage door opener is a great upgrade and can have an old door running like new! Thank you for choosing Precision!

Xavier R Service Provided:

Garage Door Opener Install


Product:

Belt Drive Garage Door Opener


Service Technician Team : Xavier R
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kevin was great. He called to see if he could come earlier than the original time as he was already in Clifton. Got here within ten minutes. Fixed the problem and serviced some other areas that were wearing out. I would highly recommend your company. You may use this review as you wish.

- Matthew Trella

A Response from: Doug

Thanks for the review, Matthew! Doing a full inspection of the garage door system allows us to make suggestions for additional services to keep your garage door working safely and properly. Thank you for choosing Precision for your garage door needs.

Kevin S Service Provided:

Garage Door Opener Repair


Service Technician Team : Kevin S
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service. Tommy was on time and very knowledgeable. Service was completed quick and now I have working garage doors! Would definitely recommend.

- Jamie Cappillo

Tommy S Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Technician Team : Tommy S
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tom was pleasant, patient with all of my questions, professional and a pleasure to deal with. He represented Precision exceptionally well.

- Ken Garrett

Tommy S Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : Tommy S
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Chris (the installer), was pleasant, knowledgeable and explained everything to me in words I could understand. He also did an excellent job. I am very happy with the work that was performed.

- Lillian Stockerl

Chris A Service Provided:

Garage Door Repair


Service Technician Team : Chris A
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Received a call that the technician was on the way.Prompt and on time.Helped out with the problem replaced rollers.Very respectful wearing a mask.Highly recommended.

- Cherie Butterfass

Lou R Service Provided:

Garage Door Repair


Service Technician Team : Lou R
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ryan was great to deal with. He could not have been nicer and he did a great job. I'd recommend Precision, and Ryan, to anyone.

- Kevin Babbitt

Ryan M Service Provided:

Garage Door Opener Install


Product:

Opener


Service Technician Team : Ryan M
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

John was great. He was personable and knowledgeable. He arrived within the stated time, analyzed the situation, gave an estimate and repaired our garage door opener. Very positive experience. Only one thing: he did try to call me twice to update his arrival time but I did not answer the phone because I thought it was spam. I was not familiar with the number appearing on my caller ID, and it came thru as "Outbound Call". You might want to change your ID information to include your company name. Thank you.

- Joe Deming

A Response from: Doug

Thanks for the review, Joe! Reviews like this and feedback from customers help make us a better company every day! Thank you for choosing Precision for your garage door needs!

John D Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Technician Team : John D
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Overall a great business from call to work performed. The only thing I wasn’t thrilled with is when the rollers were all serviced on my door with whatever lubricant is used, overspray gets all over. A towel used below or behind where the spray is being applied would be a nice gesture so it’s controlled on what it gets on. Other than that, no issues. Thanks

- Michael Digiacomo

A Response from: Doug

Thanks for the review, Michael! Customer satisfaction from the very first phone call to the garage door service is very important to us! Thank you for choosing Precision for your garage door needs!

Service Provided:

Garage Door Opener Repair


Product:

Remotes / Keypad


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called on a Saturday. My call was answered promptly. I explained that my opener was 35 years old and wanted to replace it. A service call was set up at my convenience. The night before I received an email and a text reminding me of the appointment. That morning I received a picture of the technician who would be coming to my house followed by a call from the technician that he was on his way. Xavi Ramirez arrived shortly after. He reviewed the options that I had explaining the pluses and minuses. We selected the operator and the options that we wanted. He went to work. When complete he went over how everything worked and programmed my car control. He asked if we had any questions. The service was prompt, neat, clean, and professional. I couldn’t ask for more. Well done!

- Robert Busha

A Response from: Doug

Thanks for the review, Robert! We appreciate you taking the time to share your experience with Precision! Keeping you informed about who will arrive and when helps homeowners know Precision is a name you can trust!

Xavier R Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : Xavier R
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

After many glowing recommendations, I chose Precision to install a new battery backup garage door opener. My service rep was prompt, informative, professional, personable, skilled and very patient with my questions! THANK YOU!!

- Susan Minimi

A Response from: Doug

Thanks for the review, Susan! Reviews like this help homeowners know Precision is a name you can trust!

Chris A Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : Chris A
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job - didn't take long at all Everything was explained to me

- Ellen Minor

A Response from: Doug

Thanks for the review, Ellen! We appreciate you taking the time to share your experience with Precision!

Kevin S Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : Kevin S
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I already have a Precision door. Xavier and Alan were professional, courteous, and fixed my door in a timely manner. These two gentlemen are an asset to your organization.

- Connie Poveromo

A Response from: Doug

Thanks for the review, Connie! We appreciate you taking the time to share the impression Xavier and Alan made. We love to hear about how our technicians are doing out in the field as they represent our company. Thank you for choosing Precision Garage Door.

Xavier R Service Provided:

Garage Door Opener Repair


Product:

Rollers


Service Technician Team : Xavier R
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Chris and Joe resolved my garage door problem quickly and professionally. Price not out of line. This is the second time I've used Precision. Would never consider using another service.

- Lucille Tracey

A Response from: Doug

Thanks for the review, Lucille! We appreciate you taking the time to acknowledge Chris and Joe's skills and professionalism. Thank you for choosing Precision for your garage door needs.

Chris A Service Provided:

Garage Door Repair


Service Technician Team : Chris A
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I just received outstanding service. The repair representative called ahead and arrived on time. He was extremely kind and professional - explaining everything without being condescending. He worked quickly and efficiently in 85-degree heat without complaining. (I could not offer him ice water because I had no power, but he assured me he was okay.) He completely fixed the problem and left me his card, should there be future issues. I was very impressed with him and, therefore, your company. Thank you!

- Kathryn Lucas

A Response from: Doug

Thanks for the review, Kathryn! We appreciate you taking the time to acknowledge Kevin's skills and professionalism. Reviews like this help homeowners know that Precision is a name you can trust for your garage door repair. We look forward to helping you with any (future) garage door issues.

Kevin S Service Provided:

Garage Door Repair


Product:

Springs


Service Technician Team : Kevin S
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Chris did an awesome job in a very short time and he was very nice and explained everything clearly.

- Marie Castermans

A Response from: Doug

Thanks for the review, Marie! We know how important your time is, so our technicians work quickly without sacrificing the quality of their work. Thank you for choosing Precision for your garage door needs.

Chris K Service Provided:

Garage Door Repair


Service Technician Team : Chris K
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Polite and knowledgeable technician Followed COVID rules Neat worker Repair/refurbishment was successful

- Warren Nadler

A Response from: Doug

Thanks for the review, Warren. The health and safety of our customers and employees is so important during these times, so getting the work done quickly while taking the proper precautions is a priority. Thank you for choosing Precision for your garage door repair.

John D Service Provided:

Garage Door Repair


Service Technician Team : John D
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Garage door tech John Delpiu worked on my garage door yesterday. He quickly assessed the damage and outlined repair options. What a professional. My wife cannot believe how quiet the garage door is now. JOB WELL DONE!!!!!!!

- Bob Marshall

A Response from: Doug

Thanks for the review, Bob! A noisy garage door can be a real headache, so we're glad John was able to get that fixed up for you! Thank you for choosing Precision for your garage door repair.

John D Service Provided:

Garage Door Repair


Service Technician Team : John D
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service. From scheduling appointment to installation all were done easily and efficiently.

- Keith von Glahn

A Response from: Doug

Thanks for the review, Keith! We know how valuable your time is so we work efficiently and get the job done right the first time! Thank you for choosing Precision Garage Door!

John D Service Provided:

Garage Door Opener Install


Service Technician Team : John D
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Good service took my call late day to book a tech for next morning John arrived on time fixed broken spring. Very pleased with service great communications with texts and e mails and customer service. Thank you.

- Harold Stuherck

A Response from: Doug

Thanks for the review, Harold! We know your time is valuable so we aim to keep you updated so you know when to expect your technician. Thank you for choosing Precision for your garage door needs!

John D Service Provided:

Broken Garage Door Spring Repair


Service Technician Team : John D
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very knowledgeable and professional

- Kevin Kasica

A Response from: Doug

Thank you for taking the time to leave a review, Kevin! We appreciate it!

Chris K Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : Chris K
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The young man who came to fix our garage door was very professional an extremely competent. He worked quickly and efficiently and left the garage as neat as he found it. I would highly recommend Precision Door Repair to anyone who needs work on their garage door done.

- Terry Oller

A Response from: Doug

Thanks for the review, Terry! During these times, word of mouth from satisfied customers is essential, so we appreciate you recommending us to family and friends. Thank you for choosing Precision for your garage door repair.

Tommy S Service Provided:

Garage Door Repair


Service Technician Team : Tommy S
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I needed to replace 2 garage doors with tracks and openers. From my first call to Precision Doors until the installer left, the customer service I was provided was first rate. I honestly can't remember the last time ANY company provided customer service like this. I called Precision Doors to make an appt. and was greeted with by a very pleasant person. I made an appt. to meet with the designer/estimator (Tammy). A follow up email and text was sent to me providing some background information on Tammy, time of arrival and picture so I knew who to expect. Tammy called me when she was on her way to my home. Protective gear was worn and she stayed a social distance, which made me comfortable knowing they are taking the same precautions as myself during the Covid virus outbreak. The price was fair and I made a decision on the spot to move forward with the purchase (and yes, I know that I should have searched around...but I didn't). When the doors were ready, I received a call to schedule install. The same process was followed as above. I knew who was arriving, when, and with a picture. Same personal protective measures were used. Sam was awesome! He was extremely polite, answered all of my questions, but most importantly installed the door railing, doors and door openers perfectly. Cleaned up everything, nothing for me to do but to now enjoy my beautiful new garage doors. For anyone shopping around, even if a price may be lower elsewhere, I can guarantee you will not receive the same service Precision Doors provided to me. BTW - I am not a relative or friend, I do not know anyone who works at Precision Doors, and I was not paid to write this, or receive a discount. I am truly a satisfied customer that had an exceptional experience and feel that when service is great a company should be recognized for their efforts.

- Elisa Spanedda-Margolin

A Response from: Doug

Wow Elisa! Thank you for such a wonderful review! It's important that our customers have a great experience from beginning to end. Finding and trusting a service company can be difficult, which is why we make it a priority to let you know who is arriving, make sure to do the job right the first time, and also take all the necessary steps to ensure the safety of you and our employees during the Covid-19 outbreak. Reviews from satisfied customers help homeowners know that Precision is a name you can trust for your garage door repair, opener repair, or new garage door installation. Thank you for choosing Precision! We look forward to helping you with any garage door needs in the (distant) future!

Sam V Service Provided:

Install Garage Doors


Product:

Garage Doors


Door Installation Team: Sam V
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our technician Lou was fantastic. He took the time to explain what the problem was and was so nice we decided to purchase 2 new garage doors.

- Maritza Demonte

A Response from: Doug

Thanks for the review, Maritza! We appreciate you taking the time to recognize Lou and his professionalism. We look forward to helping with your new garage door installations. Thank you for choosing Precision Garage Door!

Lou R Service Provided:

Garage Door Repair


Product:

Garage Doors


Service Technician Team : Lou R
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

i had a precision garage door installed abt two years ago and have been very happy with our new door. the sales, service dept and installation techs are are not only efficient and knowledgeable but also personable and respectful, much appreciated in this day and age. they just replaced one of our remotes and checked the motor to make sure it was just a problem with the remote.

- Katherine Brown

A Response from: Doug

Thanks for the review Katherine! It's important to us that you're satisfied from the first phone call to the actual service, so you're certain that Precision is a name you can trust. Glad we were able to help you out! Thank you for continuing to choose Precision Garage Door.

Service Provided:

Garage Door Opener Repair


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Hello, Chris was great, I did not feel like I was being sold something I did not need. Keep that man around for a long time !!!! Thank You, Michael Luberto

- Michael Luberto

A Response from: Doug

Thanks for the review, Michael! Chris has been a part of the Precision team for a few years now and he's a great asset to our company! We appreciate you taking the time to recognize his hard work! Thank you for choosing Precision Garage Door!

Chris K Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Technician Team : Chris K
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have used your company in the past and was very satisfied. Items replaced were explained. Your service people are courteous and came at the time assigned to me

- Manuela Sova

A Response from: Doug

Thanks for the review, Manuela! We understand how important your time is, so we are committed to arriving on time and prepared. Thank you for continuing to choose Precision for your garage door needs.

Kevin S Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : Kevin S
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Bergen County

(201) 977-4870

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Morris County

(973) 975-4631

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Essex County

(973) 577-7920

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Hunterdon County

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Passaic County

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Somerset County

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Sussex County

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Union County

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Warren County

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Precision Overhead Garage Door
Office: (973) 283-3555
220 West Parkway
Suite 9

Pompton Plains, NJ 07444