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Read what people are saying
about Precision Overhead Garage Door in:

Passaic County, NJ

Precision Overhead Garage Door of New Jersey
has received 920 reviews, averaging 4.93 Stars:
1 2 3 4 5
Review:

The technician was extremely knowledgeable and polite. His work was clean and efficient. A great job in snowy conditions.

- Joe Agner

Lou R Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : Lou R
Review:

Orentino Bugallo and the other technician (whose name I forget) were both extremely professional and courteous. They provided great service and if I need anything in the future will definitely contact Precision.

- Diana Rullis

Orentino B Service Provided:

Garage Door Repair


Apprentices: Orentino B
Review:

Two years ago I needed service on my garage door. Phil came to service the garage door. Last Friday the garage door motor gear shaft broke after 21 years of service and I had the lift master garage door installed today. The technician was on time knowledgeable and did a great job.....highly recommend.

- Michael Fiss

A Response from: Doug

Hi Michael! Sounds like you got a lot of life out of that opener! And while we're sorry it came to its end, we're so happy you chose Precision to install your new LiftMaster garage door opener! We look forward to helping you with any future garage door needs.

Ferdinand K Service Provided:

Garage Door Opener Install


Product:

Belt Drive Garage Door Opener


Service Technician Team : Ferdinand K
Review:

Amazing service. Prompt and knowledgeable.

- Jim Ferrauilo

Kevin S Service Provided:

Garage Door Opener Repair


Service Technician Team : Kevin S
Review:

Excellent results. Technician was professional as well as pleasant and patient responding to my questions.

- Gerri DiTosto

Tommy S Service Provided:

Garage Door Repair


Service Technician Team : Tommy S
Review:

Techniqian was outstanding

- Rondie Chen

Chris A Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Technician Team : Chris A
Review:

Xavi was great! Technician arrived to our home within an hour of booking the appointment. He made the best recommendations for our door, and was able to fix all the issues right away. We will definitely be using Precision Door again with any of our garage door needs!

- Damien Gilbertson

Service Provided:

Broken Garage Door Spring Repair


Product:

Cables


Review:

I cannot thank Ryan Patrick Murphy enough for his professionalism and the excellent job he did educating me on the garage door mechanics and my choices for purchasing my new garage doors. It was by far one of the best service experiences I have had. Thank you Percision for having such a wonderful employee. He’s a definite 5 stars!

- Maureen Kroning

A Response from: Doug

Hey Maureen! Thank you for choosing Precision! We appreciate you taking the time to acknowledge Ryan's skills and professionalism. We know it's hard to find a reliable service company, so we work hard to ensure that you know Precision is a name you can trust!

Ryan M Service Provided:

Garage Door Repair


Product:

Garage Doors


Service Technician Team : Ryan M
Review:

Great company to work with. I called them for a service and they were able to come out quickly and fix the problem in under an hour. My technician, John A, was very professional and I will definitely refer this company to family and friends. Thank you.

- Maureen Errity

A Response from: Doug

Hi Maureen! Thank you sharing your experience with Precision! Recommendations to family and friends help our business grow and prove Precision is a name you trust. We look forward to helping you in the future.

Service Provided:

Garage Door Repair


Review:

Great Technical

- Ernie Degraw

Orentino B Service Provided:

Garage Door Repair


Apprentices: Orentino B
Review:

We contacted your company as it had favorable reviews. The technician Ryan Murphy was very professional and handled the job efficiently. He answered all questions. Be assured if anything needed in the future your company will be contacted and anyone looking for a recommendation will be given your name Thank you for your quick response

- Bill Greer

Ryan M Service Provided:

Garage Door Repair


Service Technician Team : Ryan M
Review:

I received great service ! The technician was excellent !

- Julie Boglivi

Tommy S Service Provided:

Garage Door Repair


Service Technician Team : Tommy S
Review:

Repair done on a Sunday, 1 day after I called. Tech gave a clear explanation of what had to be done & how much it would cost.

- George Farago

John D Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Technician Team : John D
Review:

Efficiently handled after rescheduling for delay of appointment. Pricing over expectations but glad to have a remote replacement.

- Elizabeth Bosland

A Response from: Vince, Customer Experience Manager

Hello Elizabeth, thank you for the feedback regarding the garage door service you received. We want to ensure that all our customers are happy and satisfied with the level of service they receive from the first phone call, to end of the visit. Giving us 3 means you weren't quite 100% satisfied so I would like to reach out to you and discuss what we can do better. I look forward to speaking with you and of course we appreciate your choosing our company.

Ryan M Service Provided:

Garage Door Opener Install


Service Technician Team : Ryan M
Review:

Tommy was a winner. He knew what needed to be done and took care of it. Thanks to everyone with Precision.

- Stan Mauss

Tommy S Service Provided:

Garage Door Repair


Service Technician Team : Tommy S
Review:

Xavier is a quite capable & knowledgeable technician who conducts himself in a most pleasant, friendly & courteous manner. He presented himself as neat & clean and also left the work area the same way. His explanations of the new opener system features were clear & concise. The garage door has never been better and we are very pleased with the quick service & attention to detail. Many thanks to him for his kindness & competence.

- Dave Reed

A Response from: Doug

Hi Dave! A new garage door opener is a great upgrade and can have an old door running like new! Thank you for choosing Precision!

Service Provided:

Garage Door Opener Install


Product:

Belt Drive Garage Door Opener


Review:

Kevin was great. He called to see if he could come earlier than the original time as he was already in Clifton. Got here within ten minutes. Fixed the problem and serviced some other areas that were wearing out. I would highly recommend your company. You may use this review as you wish.

- Matthew Trella

A Response from: Doug

Thanks for the review, Matthew! Doing a full inspection of the garage door system allows us to make suggestions for additional services to keep your garage door working safely and properly. Thank you for choosing Precision for your garage door needs.

Kevin S Service Provided:

Garage Door Opener Repair


Service Technician Team : Kevin S
Review:

Excellent service. Tommy was on time and very knowledgeable. Service was completed quick and now I have working garage doors! Would definitely recommend.

- Jamie Cappillo

Tommy S Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Technician Team : Tommy S
Review:

Tom was pleasant, patient with all of my questions, professional and a pleasure to deal with. He represented Precision exceptionally well.

- Ken Garrett

Tommy S Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : Tommy S
Review:

Chris (the installer), was pleasant, knowledgeable and explained everything to me in words I could understand. He also did an excellent job. I am very happy with the work that was performed.

- Lillian Stockerl

Chris A Service Provided:

Garage Door Repair


Service Technician Team : Chris A
Review:

Received a call that the technician was on the way.Prompt and on time.Helped out with the problem replaced rollers.Very respectful wearing a mask.Highly recommended.

- Cherie Butterfass

Lou R Service Provided:

Garage Door Repair


Service Technician Team : Lou R
Review:

Ryan was great to deal with. He could not have been nicer and he did a great job. I'd recommend Precision, and Ryan, to anyone.

- Kevin Babbitt

Ryan M Service Provided:

Garage Door Opener Install


Product:

Opener


Service Technician Team : Ryan M
Review:

John was great. He was personable and knowledgeable. He arrived within the stated time, analyzed the situation, gave an estimate and repaired our garage door opener. Very positive experience. Only one thing: he did try to call me twice to update his arrival time but I did not answer the phone because I thought it was spam. I was not familiar with the number appearing on my caller ID, and it came thru as "Outbound Call". You might want to change your ID information to include your company name. Thank you.

- Joe Deming

A Response from: Doug

Thanks for the review, Joe! Reviews like this and feedback from customers help make us a better company every day! Thank you for choosing Precision for your garage door needs!

John D Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Technician Team : John D
Review:

Overall a great business from call to work performed. The only thing I wasn’t thrilled with is when the rollers were all serviced on my door with whatever lubricant is used, overspray gets all over. A towel used below or behind where the spray is being applied would be a nice gesture so it’s controlled on what it gets on. Other than that, no issues. Thanks

- Michael Digiacomo

A Response from: Doug

Thanks for the review, Michael! Customer satisfaction from the very first phone call to the garage door service is very important to us! Thank you for choosing Precision for your garage door needs!

Service Provided:

Garage Door Opener Repair


Product:

Remotes / Keypad


Review:

I called on a Saturday. My call was answered promptly. I explained that my opener was 35 years old and wanted to replace it. A service call was set up at my convenience. The night before I received an email and a text reminding me of the appointment. That morning I received a picture of the technician who would be coming to my house followed by a call from the technician that he was on his way. Xavi Ramirez arrived shortly after. He reviewed the options that I had explaining the pluses and minuses. We selected the operator and the options that we wanted. He went to work. When complete he went over how everything worked and programmed my car control. He asked if we had any questions. The service was prompt, neat, clean, and professional. I couldn’t ask for more. Well done!

- Robert Busha

A Response from: Doug

Thanks for the review, Robert! We appreciate you taking the time to share your experience with Precision! Keeping you informed about who will arrive and when helps homeowners know Precision is a name you can trust!

Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Review:

After many glowing recommendations, I chose Precision to install a new battery backup garage door opener. My service rep was prompt, informative, professional, personable, skilled and very patient with my questions! THANK YOU!!

- Susan Minimi

A Response from: Doug

Thanks for the review, Susan! Reviews like this help homeowners know Precision is a name you can trust!

Chris A Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : Chris A
Review:

Great job - didn't take long at all Everything was explained to me

- Ellen Minor

A Response from: Doug

Thanks for the review, Ellen! We appreciate you taking the time to share your experience with Precision!

Kevin S Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : Kevin S
Review:

I already have a Precision door. Xavier and Alan were professional, courteous, and fixed my door in a timely manner. These two gentlemen are an asset to your organization.

- Connie Poveromo

A Response from: Doug

Thanks for the review, Connie! We appreciate you taking the time to share the impression Xavier and Alan made. We love to hear about how our technicians are doing out in the field as they represent our company. Thank you for choosing Precision Garage Door.

Service Provided:

Garage Door Opener Repair


Product:

Rollers


Review:

Chris and Joe resolved my garage door problem quickly and professionally. Price not out of line. This is the second time I've used Precision. Would never consider using another service.

- Lucille Tracey

A Response from: Doug

Thanks for the review, Lucille! We appreciate you taking the time to acknowledge Chris and Joe's skills and professionalism. Thank you for choosing Precision for your garage door needs.

Chris A Service Provided:

Garage Door Repair


Service Technician Team : Chris A
Review:

I just received outstanding service. The repair representative called ahead and arrived on time. He was extremely kind and professional - explaining everything without being condescending. He worked quickly and efficiently in 85-degree heat without complaining. (I could not offer him ice water because I had no power, but he assured me he was okay.) He completely fixed the problem and left me his card, should there be future issues. I was very impressed with him and, therefore, your company. Thank you!

- Kathryn Lucas

A Response from: Doug

Thanks for the review, Kathryn! We appreciate you taking the time to acknowledge Kevin's skills and professionalism. Reviews like this help homeowners know that Precision is a name you can trust for your garage door repair. We look forward to helping you with any (future) garage door issues.

Kevin S Service Provided:

Garage Door Repair


Product:

Springs


Service Technician Team : Kevin S
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Bergen County

(201) 977-4870

(201) 977-4870
Morris County

(973) 975-4631

(973) 975-4631
Essex County

(973) 577-7920

(973) 577-7920
Hunterdon County

(908) 271-4227

(908) 271-4227
Passaic County

(973) 975-4631

(973) 975-4631
Somerset County

(908) 333-4087

(908) 333-4087
Sussex County

(973) 862-4716

(973) 862-4716
Union County

(908) 418-4588

(908) 418-4588
Warren County

(908) 747-4357

(908) 747-4357
Precision Overhead Garage Door
Office: (973) 283-3555
220 West Parkway
Suite 9

Pompton Plains, NJ 07444