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Read what people are saying
about Precision Overhead Garage Door in:

Hawthorne, NJ

Precision Overhead Garage Door of New Jersey
has received 37 reviews, averaging 4.93 Stars:

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I needed to replace 2 garage doors with tracks and openers. From my first call to Precision Doors until the installer left, the customer service I was provided was first rate. I honestly can't remember the last time ANY company provided customer service like this. I called Precision Doors to make an appt. and was greeted with by a very pleasant person. I made an appt. to meet with the designer/estimator (Tammy). A follow up email and text was sent to me providing some background information on Tammy, time of arrival and picture so I knew who to expect. Tammy called me when she was on her way to my home. Protective gear was worn and she stayed a social distance, which made me comfortable knowing they are taking the same precautions as myself during the Covid virus outbreak. The price was fair and I made a decision on the spot to move forward with the purchase (and yes, I know that I should have searched around...but I didn't). When the doors were ready, I received a call to schedule install. The same process was followed as above. I knew who was arriving, when, and with a picture. Same personal protective measures were used. Sam was awesome! He was extremely polite, answered all of my questions, but most importantly installed the door railing, doors and door openers perfectly. Cleaned up everything, nothing for me to do but to now enjoy my beautiful new garage doors. For anyone shopping around, even if a price may be lower elsewhere, I can guarantee you will not receive the same service Precision Doors provided to me. BTW - I am not a relative or friend, I do not know anyone who works at Precision Doors, and I was not paid to write this, or receive a discount. I am truly a satisfied customer that had an exceptional experience and feel that when service is great a company should be recognized for their efforts.

- Elisa Spanedda-Margolin

A Response from: Doug

Wow Elisa! Thank you for such a wonderful review! It's important that our customers have a great experience from beginning to end. Finding and trusting a service company can be difficult, which is why we make it a priority to let you know who is arriving, make sure to do the job right the first time, and also take all the necessary steps to ensure the safety of you and our employees during the Covid-19 outbreak. Reviews from satisfied customers help homeowners know that Precision is a name you can trust for your garage door repair, opener repair, or new garage door installation. Thank you for choosing Precision! We look forward to helping you with any garage door needs in the (distant) future!

Sam V Service Provided:

Install Garage Doors


Product:

Garage Doors


Door Installation Team: Sam V
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our technician Lou was fantastic. He took the time to explain what the problem was and was so nice we decided to purchase 2 new garage doors.

- Maritza Demonte

A Response from: Doug

Thanks for the review, Maritza! We appreciate you taking the time to recognize Lou and his professionalism. We look forward to helping with your new garage door installations. Thank you for choosing Precision Garage Door!

Lou R Service Provided:

Garage Door Repair


Product:

Garage Doors


Service Technician Team : Lou R
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great customer service and great sales rep! Stacey C. Was great!

- Michael Mazon

Stacey C Service Provided:

Install Garage Doors


Door Designers: Stacey C
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Extremely quick, honest, and professional, but best of all, they were available when I needed them!

- Theresa Valdez

Ferdinand K Service Provided:

Garage Door Opener Repair


Product:

Remotes / Keypad


Service Technician Team : Ferdinand K
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service was exceptional. He called in advance to set up appointment and arrived on time. Clearly explained problem with equipment.

- Carol Coots

Matt D Service Provided:

Broken Garage Door Spring Repair


Service Technician Team : Matt D
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My service man Luigi called ahead, came 25 minutes later, explained everything that needed to be done in detail on two doors that needed repair. He was couteous, answered any questions that I had and did a Great job! I liked the fact that they told you who the service man was going to be & I could look up his picture on their website & the write up on him! He was not pushy at all about doing more than what was needed. I would definitly recommend Precision! Thanks Luigi!

- Lois Vanderhook

Service Provided:

Garage Door Repair


Product:

Garage Door Opener


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

John D. called twice to inform me when he would be arriving, was very professional and completed the warranty repair quickly. I recommend Precision for all garage door and opener needs.

- Joe C

John D Service Provided:

Garage Door Opener Repair


Service Technician Team : John D
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kevin explained precisely what was wrong with the garage door opener and provided three repair options. He completed the repair in the time specified and was courteous at all times. I recommend Precision for any and all garage door needs.

- Joe C

Kevin S Service Provided:

Garage Door Opener Repair


Service Technician Team : Kevin S
Date: 01/26/2018

Hawthorne, NJ
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We are repeat customers of Precision. Every time we have been completely satisfied with the service and the technician. Today we had a remote re-programmed and a check-up. The technician arrived promptly and completely explained all the services performed. Having experienced other repairs in my home, Precision excels (5 stars) in the service and the technicians employed. I would absolutely recommend Precision.

- Helen Masteroboni

Service Provided:


Product:

Remotes / Keypad


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jackson arrived on time, was extremely professional and answered all of my questions. I highly recommend Precision!

- Marissa Leonessa

Service Provided:

Install Garage Doors


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kyle showed up promptly, called to notify us that he was there (as we were out at the time), and in a few hours, had installed the garage door by himself (!). He disposed of the old garage door -- which was a heavy wooden one -- cleaned up well, called to notify us he was done, and barely left any trace that he was there. We're pleased with the experience and workmanship so far (after a few weeks), and hoping that this door lasts a long time. A job well done (...but ask me again in 6 months). ;-)

- Mark

Kyle S Service Provided:

Install Garage Doors


Product:

Garage Doors


Door Division Team: Kyle S
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I'm extremely pleased with the service. The technician was efficient and knowledgeable. I would recommend your service to anyone.

- Liliana Galindo

Lou R Service Provided:

Garage Door Repair


Product:

Rollers


Service Technician Team : Lou R
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have used Precision three times and each time the technician arrived on time shortly after the call, answered all questions in a knowledgeable manner, was extremely courteous and patient. I highly recommend this company.

- Joyce Dinice

Service Provided:

Garage Door Opener Repair


Product:

Remotes / Keypad


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We just met with George, from Precision Garage Door. He was so helpful in guiding us in picking out the right door for our home. He did a great job explaining everything to us.

- Don Mastin

Service Provided:

Install Garage Doors


Product:

Garage Doors


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very quick to respond to our emergent need of another garage opener. Very timely and professional Thanks, The Carrs

- Julie Carr

Service Provided:

Garage Door Opener Repair


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast Service - Tech was very professional installing opener Repeat customer 5 *****

- Frank Vilardo

Kevin S Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : Kevin S
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great cooperation by everyone from setting up the install date to the day of installation . Courteous informative great finish product. Thanks!!

- New Door Install

Service Provided:

Install Garage Doors


Product:

Garage Doors


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent job. called & came on time replaced battery back up, no more beeping

- door division

Service Provided:

Garage Door Opener Repair


Product:

Opener


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had a new door installed. Technicians were very polite, efficient and worked quickly in some very old weather. I've used precision for a number of things over the years and have always been completely satisfied. Wouldn't even consider another company at this point. Thanks you for a job well done and in a timely manner.

- Jack Sytsma

Service Provided:

Install Garage Doors


Product:

Garage Doors


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician (Gaetano) was 100% professional, knowledgeable, and very nice. Awesome job all around, and I would recommend them to anyone considering this type of service.

- Kevin Kenney

Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Hi, would like to comment overall on the quick service (although I didn't receive same day) however, felt it was appropriate. Its a confidence level to speak and connect with a "human" over the phone, and then make a firm appointment. And I would like to also commend your Technician, Kevin N. I felt I could communicate well with him, and was able to voice my concerns... and ask for advice for future maintenance, all with good feedback. He made it a pleasant experience, I would want him to come out next time (hoping that won't be for some time !) Amy

- Amy Gregoras

Service Provided:

Garage Door Repair


Product:

Rollers


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kevin repaired my garage door, he was as neat as a pin and fixed the problem with the door like a pro. Thank you for sending such a nice technician to my home. Gay and Angelo

- Angelo Gallo

Kevin S Service Provided:

Garage Door Repair


Product:

Garage Doors


Service Technician Team : Kevin S
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision was in the Valpak ads. The tech removed existing and installed new garage door opener. It did not take much longer to complete the job. The tech gave a walk through how to use the keypad, remotes and push button panel and etc. I am very satisfied with the tech and would want him to complete the 2nd part of the job when I am ready to install a new garage door.

- John Penna

Kevin S Service Provided:

Garage Door Opener Install


Product:

Belt Drive Garage Door Opener


Service Technician Team : Kevin S
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

your installers were very experienced and careful while working around my Harley in the garage. I had moved it as far forward as possible as putting it outside was not an option due to the weather. The door looks wonderful and works great. This is the second door we have purchased from your company, the first fell victim to hurricane Sandy and was originally replaced by a cheap one supplied by our general contractor. Once we realized the quality of the replacement, we decided to call your company for another. If this door holds up as did the last one you did for us I am sure we will be equally satisfied..

- frank vittorio

Service Provided:

Install Garage Doors


Product:

Garage Doors


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had a broken spring on the garage door, which also frayed the cable when it broke. I called after 5 PM on a Saturday night and by 7 PM Gaetano was assessing the problem. Luckily the safety cables worked or I would have had a much bigger problem. Gaetano was very thorough and explained my options. While he said the doors were good product, the hardware needed to be replaced. Within a couple of hours he had all the springs, pulleys, and cables installed better then new. Outstanding workmanship!

- Kyle Sims

Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

DEAR DOUG, YOUR TECH. RON CAME ON TIME AN EXPLAINED TO ME WHAT WAS WRONG WITH MY GARAGE DOOR. AN I SAID TO DO WHAT EVER HAD TO BE DONE TO CORRECT THE DOOR. HE DID THE JOB AN I WAS AMAZED IN THE WAY THE DOOR WORKED AFTER HE WAS DONE. HE DID A FINE JOB AN MY WIFE WAS THRILLED THAT SHE CAN NOW PULL THE DOOR UP WITHOUT ANY TROUBLE. YOURS TRULY JAMES FINCH

- James Finch

Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On time and completed work as requested. A pleasure to work with such a reliable company highly recommend.

- Robert Kurdock

Service Provided:

Garage Door Repair


Product:

Rollers


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was referred to Precision Door by a very satisfied customer. It is easy to see why! The tech, Drew, was on time, courteous, professional and explained the replacement

- Loretta Scott

Service Provided:

Garage Door Opener Install


Product:

Belt Drive Garage Door Opener


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brandon S was excellent.

- Josephine Semmel

Service Provided:

Garage Door Opener Repair


Product:

Remotes / Keypad


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

excellent customer service and excellent timing. (Shared Review)

- frank

Service Provided:

Install Garage Doors


Product:

Garage Doors


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Precision Overhead Garage Door
Office: (973) 283-3555
220 West Parkway
Suite 9

Pompton Plains, NJ 07444