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Read what people are saying
about Precision Overhead Garage Door in:

Hawthorne, NJ

Precision Overhead Garage Door of New Jersey
has received 46 reviews, averaging 4.90 Stars:
1 2 3 4 5
Review:

Alan Ramirez just finished installing a new garage door opener and I couldn’t possibly be happier with the service he provided. He is professional, knowledgeable and very friendly. The door opener was installed very quickly, everything is adjusted so it travels smoothly and then he setup the wall mount control as well as phone and car access. I’ll definitely ask for him by name if I ever need any garage door services!

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Alan R Service Provided:
Garage Door Opener Install

Service Technician Team : Alan R
Review:

You come quickly and have knowledgeable servicemen. Shawn Young did a quick and successful job fixing my door. He checked the door out and did what needed to be done. thank you.

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Sean Y Service Provided:
Garage Door Repair

Service Technician Team : Sean Y
Review:

Fantastic, quick service. Technician was great. Answered all my questions!!!!’

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Alan R Service Provided:
Garage Door Opener Repair

Service Technician Team : Alan R
Review:

The service was exceptional he was though and very informative. He was very polite and I would trust him with all he said. Their was no sevice needed. But informed me when I will need a new motor.

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Ferdinand K Service Provided:
Garage Door Repair

Door Installation Team: Ferdinand K
Review:

When my old garage door motor died, I needed help immediately. I called and actually got a live operator at 9:30 at night. Precision sent a repairman the next morning. My repairman was James Nicoll who was friendly, courteous and professional. He answered all my questions (there were alot) replaced everything that needed to be replaced, and came back the next day to adjust some things so they were exactly right. He could not have been more friendly or helpful. I would work with him anytime.

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James N Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Service Technician Team : James N
Review:

Cable broke. Tech Gedas Bruce was very thorough in his inspection and showed me what he found that he recommended be replaced. He was very professional and courteous as he explained the recommendations. After completing the repairs and cleaning up, went over complete operation of the system with me. I would highly recommend Gedas, for professionalism and knowledge.

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

Excellent Service - Tino explained everything clearly; very professional. Highly recommended.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

The technician was extremely knowledgeable and polite. His work was clean and efficient. A great job in snowy conditions.

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Lou R Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Location Leader: Lou R
Review:

Efficiently handled after rescheduling for delay of appointment. Pricing over expectations but glad to have a remote replacement.

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A Response from: Vince, Customer Experience Manager

Hello Elizabeth, thank you for the feedback regarding the garage door service you received. We want to ensure that all our customers are happy and satisfied with the level of service they receive from the first phone call, to end of the visit. Giving us 3 means you weren't quite 100% satisfied so I would like to reach out to you and discuss what we can do better. I look forward to speaking with you and of course we appreciate your choosing our company.

Service Provided:
Garage Door Opener Install

Review:

I needed to replace 2 garage doors with tracks and openers. From my first call to Precision Doors until the installer left, the customer service I was provided was first rate. I honestly can't remember the last time ANY company provided customer service like this. I called Precision Doors to make an appt. and was greeted with by a very pleasant person. I made an appt. to meet with the designer/estimator (Tammy). A follow up email and text was sent to me providing some background information on Tammy, time of arrival and picture so I knew who to expect. Tammy called me when she was on her way to my home. Protective gear was worn and she stayed a social distance, which made me comfortable knowing they are taking the same precautions as myself during the Covid virus outbreak. The price was fair and I made a decision on the spot to move forward with the purchase (and yes, I know that I should have searched around...but I didn't). When the doors were ready, I received a call to schedule install. The same process was followed as above. I knew who was arriving, when, and with a picture. Same personal protective measures were used. Sam was awesome! He was extremely polite, answered all of my questions, but most importantly installed the door railing, doors and door openers perfectly. Cleaned up everything, nothing for me to do but to now enjoy my beautiful new garage doors. For anyone shopping around, even if a price may be lower elsewhere, I can guarantee you will not receive the same service Precision Doors provided to me. BTW - I am not a relative or friend, I do not know anyone who works at Precision Doors, and I was not paid to write this, or receive a discount. I am truly a satisfied customer that had an exceptional experience and feel that when service is great a company should be recognized for their efforts.

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A Response from: Doug

Wow Elisa! Thank you for such a wonderful review! It's important that our customers have a great experience from beginning to end. Finding and trusting a service company can be difficult, which is why we make it a priority to let you know who is arriving, make sure to do the job right the first time, and also take all the necessary steps to ensure the safety of you and our employees during the Covid-19 outbreak. Reviews from satisfied customers help homeowners know that Precision is a name you can trust for your garage door repair, opener repair, or new garage door installation. Thank you for choosing Precision! We look forward to helping you with any garage door needs in the (distant) future!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Our technician Lou was fantastic. He took the time to explain what the problem was and was so nice we decided to purchase 2 new garage doors.

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A Response from: Doug

Thanks for the review, Maritza! We appreciate you taking the time to recognize Lou and his professionalism. We look forward to helping with your new garage door installations. Thank you for choosing Precision Garage Door!

Lou R Service Provided:
Garage Door Repair

Product:
Garage Doors

Location Leader: Lou R
Review:

Great customer service and great sales rep! Stacey C. Was great!

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Service Provided:
Install Garage Doors

Review:

Extremely quick, honest, and professional, but best of all, they were available when I needed them!

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Ferdinand K Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Door Installation Team: Ferdinand K
Review:

The service was exceptional. He called in advance to set up appointment and arrived on time. Clearly explained problem with equipment.

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Matt D Service Provided:
Broken Garage Door Spring Repair

Service Technician Team : Matt D
Review:

My service man Luigi called ahead, came 25 minutes later, explained everything that needed to be done in detail on two doors that needed repair. He was couteous, answered any questions that I had and did a Great job! I liked the fact that they told you who the service man was going to be & I could look up his picture on their website & the write up on him! He was not pushy at all about doing more than what was needed. I would definitly recommend Precision! Thanks Luigi!

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Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

John D. called twice to inform me when he would be arriving, was very professional and completed the warranty repair quickly. I recommend Precision for all garage door and opener needs.

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John D Service Provided:
Garage Door Opener Repair

Service Technician Team : John D
Review:

Kevin explained precisely what was wrong with the garage door opener and provided three repair options. He completed the repair in the time specified and was courteous at all times. I recommend Precision for any and all garage door needs.

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Kevin S Service Provided:
Garage Door Opener Repair

Service Technician Team : Kevin S
1 2 3 4 5
Date: 01/26/2018

Hawthorne, NJ
Review:

We are repeat customers of Precision. Every time we have been completely satisfied with the service and the technician. Today we had a remote re-programmed and a check-up. The technician arrived promptly and completely explained all the services performed. Having experienced other repairs in my home, Precision excels (5 stars) in the service and the technicians employed. I would absolutely recommend Precision.

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Service Provided:

Product:
Remotes / Keypad

Review:

Jackson arrived on time, was extremely professional and answered all of my questions. I highly recommend Precision!

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Service Provided:
Install Garage Doors

Review:

Kyle showed up promptly, called to notify us that he was there (as we were out at the time), and in a few hours, had installed the garage door by himself (!). He disposed of the old garage door -- which was a heavy wooden one -- cleaned up well, called to notify us he was done, and barely left any trace that he was there. We're pleased with the experience and workmanship so far (after a few weeks), and hoping that this door lasts a long time. A job well done (...but ask me again in 6 months). ;-)

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Kyle S Service Provided:
Install Garage Doors

Product:
Garage Doors

Warehouse Personnel: Kyle S
Review:

I'm extremely pleased with the service. The technician was efficient and knowledgeable. I would recommend your service to anyone.

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Lou R Service Provided:
Garage Door Repair

Product:
Rollers

Location Leader: Lou R
Review:

I have used Precision three times and each time the technician arrived on time shortly after the call, answered all questions in a knowledgeable manner, was extremely courteous and patient. I highly recommend this company.

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Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

We just met with George, from Precision Garage Door. He was so helpful in guiding us in picking out the right door for our home. He did a great job explaining everything to us.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Very quick to respond to our emergent need of another garage opener. Very timely and professional Thanks, The Carrs

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Service Provided:
Garage Door Opener Repair

Review:

Fast Service - Tech was very professional installing opener Repeat customer 5 *****

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Kevin S Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Kevin S
Review:

Great cooperation by everyone from setting up the install date to the day of installation . Courteous informative great finish product. Thanks!!

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Excellent job. called & came on time replaced battery back up, no more beeping

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Service Provided:
Garage Door Opener Repair

Product:
Opener

Review:

Had a new door installed. Technicians were very polite, efficient and worked quickly in some very old weather. I've used precision for a number of things over the years and have always been completely satisfied. Wouldn't even consider another company at this point. Thanks you for a job well done and in a timely manner.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

The technician (Gaetano) was 100% professional, knowledgeable, and very nice. Awesome job all around, and I would recommend them to anyone considering this type of service.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Hi, would like to comment overall on the quick service (although I didn't receive same day) however, felt it was appropriate. Its a confidence level to speak and connect with a "human" over the phone, and then make a firm appointment. And I would like to also commend your Technician, Kevin N. I felt I could communicate well with him, and was able to voice my concerns... and ask for advice for future maintenance, all with good feedback. He made it a pleasant experience, I would want him to come out next time (hoping that won't be for some time !) Amy

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Service Provided:
Garage Door Repair

Product:
Rollers

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Precision Overhead Garage Door Service
Office: (973) 283-3555
220 West Parkway
Suite 9

Pompton Plains, NJ 07444
Precision Overhead Garage Door Service
Office: (908) 213-5990
336 Main St
Bedminster, NJ 07921
Precision Garage Door Service of Bergen County
Office: (201) 564-4738
27 Madison Ave.
Suite 010

Paramus, NJ 07652