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Read what people are saying
about Precision Garage Door in:

Glen Ridge, NJ

Precision Garage Door of New Jersey
has received 19 reviews, averaging 4.63 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Got my garage opener changed today... The tech Chris Karnacewicz called and stated he could be get to me earlier than the scheduled appt. he arrived and was very pleasant and personable. He handed me for using Precision Door and asked what I thought the issue was. He checked the opener and then made a recommendation to have it opener replaced. Chris was very good and made the experience pain feel... I would certainly use them again..l may ask to be place on Chris schedule.
D. Robinson
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Pablo & Keith seriously helped us out of a very tight spot - literally crawled under barely 6" of our garage door to avoid having to break a panel to get in to fix a broken motor rail. We are so grateful!
Alice Avellanet
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Installation Team was professional and provided a couple of options that provided input into the best solution for our situation. We look forward to getting the same quality service for the other side of the garage in a few months.
Herb Haynes
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dave arrived on time and was very thorough, knowledgeable, cheery, and helpful. He is a credit to your organization. If I have electric garage doors in my new house I will call Precision. Thanks and best, HJ
Hunter Jones
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very pleased with the service I received. The technician (Rob) was very courteous and explained the problem with my garage-door mechanism clearly.
Ellen Sherman
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fantastic service!! The technician, Erik, called first and arrived on time (in fact, a bit early!) He thoroughly explained what was needed and finished the job in record time. This was an emergency call on a holiday weekend......Sunday, July 3, and we are so grateful for the wonderful response time and workmanship. We definitely HIGHLY recommend Erik and Precision Door Service.
Thomas M.
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Was able to schedule appointment for next day, showed up when expected. Very friendly and knowledgeable technician. Walked me through what was wrong and what it would cost. All very reasonable.
Christopher Nehrbauer
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Garage doors were nice quality and ordering, delivery and installation went smoothly. I was not pleased that the handles and locks on each door were a 1/3 of the way over from the side of the door rather than centered on the door. We were told it was because of the fact that this door came in 4 panels and had to be cut down to 3 panels to fit the frame. Being that our garage faces the back of our home it is not too big of an issue. If these doors were delivered and our garage faced the front of our house I would have sent them back. I truly believe we should have been made aware of this situation when we ordered the doors and we might have chosen a different model. It does look a bit strange. I generally walk every day and I've been taking time to look at garage doors. I honestly can't say that I've seen any with the handles/locks off center.
Mary Reach
A Response from: Doug

Mary, Thank you for your feedback. I understand your comments. When purchasing a new door we sell both 4 and 3 panel designs. If you are really concerned about the placement of the handles please call me and I will do everything in my power to replace the door at minimal expense.

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Highly professional and knowledgeable technicians. Highly recommend!!!
Eric Hurrie
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

excellent tech.. got right to the problem and repaired quickly.. very friendly and informed me of all problems..
Joe Cricco
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Bob Zimmerman was wonderful - competent, knowledgeable and friendly. He replaced the spring & cable on one of our garage doors. Thank you!!!
christina casey
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very pleased with the service provided by Drew. He was professional, cordial, cheerful, and provided me with good information on the diagnosis and prognosis of my garage door problem. He fixed the problem quickly. I strongly recommend that you address the issue of your fees. Your pricing structure is very confusing (and a little bit deceptive). There's a "service call," "labor charge," although if you need parts, the labor charge is included in the cost of parts. Is that right? I think you need to tell the customer the following: 1. For a technician to visit your home, the initial charge is $69.00. That is the cost/charge/fee for one of our technicians to travel to your home, even before any work is done. 2. Our technicians get $100/hour for their time that cannot be divided into portions of an hour. If a technician works on your garage doors for 1 minute or 60 minutes, you will be charged $100. 3. I can't suggest a change to your labor/parts explanation because I'm still not sure what it is. I hope to hear back from you to address my suggestions. Thank you for allowing me post my opinions.
Gary Blackman
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your man did a great job. He's a keeper. It was nice to someone that enjoyed what they did for a living. Joe B.
Joseph Blanes
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

very knowledgeable on time, fair service not trying to sell me something I didn't need when in need of service in future will call for Scott
AMy
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We would highly recommend using Precision Garage Door for anyone needing a repair or replacement. Service call was prompt, price was fair and the technician was incredibly nice and helpful. Would definitely use them again!
Jeff Pitcher
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Scott M was Professional, informative and expedient.
karen wilson
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Could not ask for a better service!! extremely satisfied.
Karen Wilson
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Overall, happy with installation. Price caught me off guard, had no idea garage door systems were so expensive. Had to come back next day to tweak the installation as one side was not closing properly, but it was resolved. There is a slight hesitation/jerk when door first opens, but was assured that this is okay.
Mark Mckinney
A Response from: Doug

Mark, Thank you for your overall positive feedback. Thank you for taking our call and allowing my service manager to inspect the sticking door. I understand that he did in fact make the door work properly. I apologize for any inconvenience that you had. As we are all human beings, we do make mistakes and errors do occur, and that is unfortunate. Be assured that we take these reviews seriously and are formulating a training session for our technicians on issues similar to this that lead to callbacks. My service manager will ensure that issues like this do not occur.

Service Provided:
Garage Door Opener Install
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Made appointment for Monday a.m. Someone called my wife and confirmed it for Monday afternoon. Technician called Monday a.m. to say he was on the way. Changed all rollers and door was working. Shortly after Stuart left, I opened and closed the door and a roller broke. Technician came back right away and replaced it. At this time, the door is working well.
Joe
Service Provided:
Garage Door Opener Install