WITH 9,987 REVIEWS
Click Here To Book Online Now
CLICK
To view local phone numbers
Read what people are saying
about Precision Overhead Garage Door in:
Glen Ridge, NJ
Precision Overhead Garage Door of New Jerseyhas received 24 reviews, averaging 4.71 Stars:
Glen Ridge, NJ
Glen Ridge, NJ
Great, fast, same day service. Swapped out broken sensor and made minor adjustments to garage door that they installed about a year ago. I highly recommend Precision to anyone looking for a complete motor/door/rail package or just for modifications and repairs of existing door.
- Mike Garrett
Glen Ridge, NJ
Technician (John) was prompt, effective and courteous.
- Art D'Alessio
Glen Ridge, NJ
terrific communication. Friendly knowledgeable and candid representatives. Highly recommend.
- Jim Kostas
Glen Ridge, NJ
The staff did an excellent and professional job in a timely manner.
- Marty Baum
Product:
Glen Ridge, NJ
Got my garage opener changed today... The tech Chris Karnacewicz called and stated he could be get to me earlier than the scheduled appt. he arrived and was very pleasant and personable. He handed me for using Precision Door and asked what I thought the issue was. He checked the opener and then made a recommendation to have it opener replaced. Chris was very good and made the experience pain feel... I would certainly use them again..l may ask to be place on Chris schedule.
- Donnahue Robinson
Product:
Glen Ridge, NJ
Pablo & Keith seriously helped us out of a very tight spot - literally crawled under barely 6" of our garage door to avoid having to break a panel to get in to fix a broken motor rail. We are so grateful!
- Alice Avellanet
Glen Ridge, NJ
Installation Team was professional and provided a couple of options that provided input into the best solution for our situation. We look forward to getting the same quality service for the other side of the garage in a few months.
- Herb Haynes
Product:
Glen Ridge, NJ
Dave arrived on time and was very thorough, knowledgeable, cheery, and helpful. He is a credit to your organization. If I have electric garage doors in my new house I will call Precision. Thanks and best, HJ
- Hunter Jones
Glen Ridge, NJ
I was very pleased with the service I received. The technician (Rob) was very courteous and explained the problem with my garage-door mechanism clearly.
- Ellen Sherman
Glen Ridge, NJ
Fantastic service!! The technician, Erik, called first and arrived on time (in fact, a bit early!) He thoroughly explained what was needed and finished the job in record time. This was an emergency call on a holiday weekend......Sunday, July 3, and we are so grateful for the wonderful response time and workmanship. We definitely HIGHLY recommend Erik and Precision Door Service.
- Thomas M.
Product:
Glen Ridge, NJ
Was able to schedule appointment for next day, showed up when expected. Very friendly and knowledgeable technician. Walked me through what was wrong and what it would cost. All very reasonable.
- Christopher Nehrbauer
Glen Ridge, NJ
Garage doors were nice quality and ordering, delivery and installation went smoothly. I was not pleased that the handles and locks on each door were a 1/3 of the way over from the side of the door rather than centered on the door. We were told it was because of the fact that this door came in 4 panels and had to be cut down to 3 panels to fit the frame. Being that our garage faces the back of our home it is not too big of an issue. If these doors were delivered and our garage faced the front of our house I would have sent them back. I truly believe we should have been made aware of this situation when we ordered the doors and we might have chosen a different model. It does look a bit strange. I generally walk every day and I've been taking time to look at garage doors. I honestly can't say that I've seen any with the handles/locks off center.
- Mary Reach
Mary, Thank you for your feedback. I understand your comments. When purchasing a new door we sell both 4 and 3 panel designs. If you are really concerned about the placement of the handles please call me and I will do everything in my power to replace the door at minimal expense.
Product:
Glen Ridge, NJ
Highly professional and knowledgeable technicians. Highly recommend!!!
- Eric Hurrie
Product:
Service Technician Team : Kevin S
Glen Ridge, NJ
excellent tech.. got right to the problem and repaired quickly.. very friendly and informed me of all problems..
- Joe Cricco
Product:
Glen Ridge, NJ
Bob Zimmerman was wonderful - competent, knowledgeable and friendly. He replaced the spring & cable on one of our garage doors. Thank you!!!
- christina casey
Product:
Glen Ridge, NJ
I was very pleased with the service provided by Drew. He was professional, cordial, cheerful, and provided me with good information on the diagnosis and prognosis of my garage door problem. He fixed the problem quickly. I strongly recommend that you address the issue of your fees. Your pricing structure is very confusing (and a little bit deceptive). There's a "service call," "labor charge," although if you need parts, the labor charge is included in the cost of parts. Is that right? I think you need to tell the customer the following: 1. For a technician to visit your home, the initial charge is $69.00. That is the cost/charge/fee for one of our technicians to travel to your home, even before any work is done. 2. Our technicians get $100/hour for their time that cannot be divided into portions of an hour. If a technician works on your garage doors for 1 minute or 60 minutes, you will be charged $100. 3. I can't suggest a change to your labor/parts explanation because I'm still not sure what it is. I hope to hear back from you to address my suggestions. Thank you for allowing me post my opinions.
- Gary Blackman
Product:
Glen Ridge, NJ
Your man did a great job. He's a keeper. It was nice to someone that enjoyed what they did for a living. Joe B.
- Joseph Blanes
Product:
Glen Ridge, NJ
very knowledgeable on time, fair service not trying to sell me something I didn't need when in need of service in future will call for Scott
- AMy
Product:
Glen Ridge, NJ
We would highly recommend using Precision Garage Door for anyone needing a repair or replacement. Service call was prompt, price was fair and the technician was incredibly nice and helpful. Would definitely use them again!
- Jeff Pitcher
Product:
Glen Ridge, NJ
Could not ask for a better service!! extremely satisfied.
- Karen Wilson
Product:
Glen Ridge, NJ
Scott M was Professional, informative and expedient.
- karen wilson
Product:
Glen Ridge, NJ
Overall, happy with installation. Price caught me off guard, had no idea garage door systems were so expensive. Had to come back next day to tweak the installation as one side was not closing properly, but it was resolved. There is a slight hesitation/jerk when door first opens, but was assured that this is okay.
- Mark Mckinney
Mark, Thank you for your overall positive feedback. Thank you for taking our call and allowing my service manager to inspect the sticking door. I understand that he did in fact make the door work properly. I apologize for any inconvenience that you had. As we are all human beings, we do make mistakes and errors do occur, and that is unfortunate. Be assured that we take these reviews seriously and are formulating a training session for our technicians on issues similar to this that lead to callbacks. My service manager will ensure that issues like this do not occur.
Product:
Glen Ridge, NJ
Made appointment for Monday a.m. Someone called my wife and confirmed it for Monday afternoon. Technician called Monday a.m. to say he was on the way. Changed all rollers and door was working. Shortly after Stuart left, I opened and closed the door and a roller broke. Technician came back right away and replaced it. At this time, the door is working well.
- Joe
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
Garage door stopped working from a lighting strike. Called and less than 24 hours later Precision had a person out here to address the problem. James was able to open the door and get things operating again. Thank you.
- Rene Aiguesvives