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Lou R

Lou R
Location Leader
Reviews: 429
Average: 4.97 stars
Background: 6/21/2017
Drug Test: 7/11/2019
Lou R has received 429 reviews, averaging 4.97 Stars:
1 2 3 4 5

Lou R's Bio:

Lou grew up in Wayne, NJ and currently lives in a lake community in West Milford with his wife and two daughters. He comes from a law enforcement background and graduated from the University of Scranton with a B.S. in Criminal Justice. Lou enjoys ALL things outdoors: hunting, fresh & salt water fishing, ice fishing, camping, boating, lounging on the lake, hiking, BBQing, watching the sunset, and playing softball & football. His favorite teams are the NY Jets & NY Yankees. When he's not making customers feel wonderful by fixing their garage doors, Lou spends his time with friends and family, watches movies, enjoys time outdoors, and plays golf.

Review:

Loius Rowek was fantastic. He was on time, inspected the garage doors and replaced the worn out springs, the operating cables, the pulleys and the rollers. He also replaced the hinges on the doors. He was very professional and his work was top notch. I recommend Louis and Precision garage door for all garage door installation and repairs. They are very dependable.

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Lou R Service Provided:
Broken Garage Door Spring Repair

Location Leader: Lou R
Review:

Did a great job...Thanks

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Lou R Service Provided:
Garage Door Opener Repair

Location Leader: Lou R
Review:

Lou Rowek installed a new garage door system at our home. Everything that Lou accomplished was done with "precision". He was thorough with his explanations and completed the job with efficiency and care. A bonus was his prompting us to download an app that allows us to keep track of the activity of the garage door. He was patient with providing the guidance for this and quite pleasant throughout the time he spent with us. Lou is to be commended for his excellence as a most competent technician and a "great guy".

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Lou R Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Location Leader: Lou R
Review:

Louis was friendly and very professional. He addressed any concerns I had. Very pleased with Precision. They are all I use. Highly recommend them.

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Lou R Service Provided:
Garage Door Opener Repair

Location Leader: Lou R
Review:

Excellent service.

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Lou R Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Location Leader: Lou R
Review:

Precision installed garage door opener in 2007 and after 14 yesrs just needed replacement of springs, pulleys and cables, motor in good condition. Service team explained in detail three (3) options and left the choice to us, the homeowner. Repairs were completed very efficiently and at a fair price. Thanks to Lou and crew! From The Foley’s

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Lou R Service Provided:
Garage Door Repair

Location Leader: Lou R
Review:

Best move I made to call Precision Garage Door service. Appointment was made and Louis our tech was on time, prompt and very professional. He solved the immediate problem with our door and took the time to explain our options. I highly recommend this company. Glad I called !!!! Thanks.

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Lou R Service Provided:
Garage Door Repair

Location Leader: Lou R
Review:

Broken spring and some other difficulties. Was out the day after it broke and had it all fixed within two hours. Friendly, knowledgeable and affordable. Was extremely happy with the service from Lou and Tyler

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Lou R Service Provided:
Broken Garage Door Spring Repair

Location Leader: Lou R
Review:

Lou was on time and extremely efficient. He explained everything that needed to be done and also tried everything he could to keep cost down. Great Communication and fast work. Thank you

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Lou R Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Location Leader: Lou R
Review:

Prompt and excellent service, and great communication leading up to the appointment. The technician was prompt, professional and made sure all was up and running. Extremely pleased and I would heartily recommend Precision in the future.

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Lou R Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Location Leader: Lou R
Review:

Service technician arrived on time and did an excellent job with diagnosis of issue and repaired quickly. ????????????????

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Lou R Service Provided:
Garage Door Opener Repair

Location Leader: Lou R
Review:

Precision has more than met my expectations. Lou was courteous and knowledgeable. He was helpful in explaining the problems and how he would fix them. I was confident in his expertise and the doors are working better than ever. Thank you Lou!

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Lou R Service Provided:
Garage Door Repair

Location Leader: Lou R
Review:

Excellent communication by the company and the technician, Lou. He was polite, friendly and very efficient. Highly recommend!

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Lou R Service Provided:
Garage Door Opener Install

Product:
Opener

Location Leader: Lou R
Review:

I would give Lou 100 stars! He was on time, thoughtful, patient, careful and persistent fixing 2 very old doors. You are lucky to have him working for you. He was a joy to have there! And he got them working as if they were new.

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A Response from: Doug

Hi Lisa! Thank you for such a wonderful review about Lou! He is a great member of the Precision team, so we appreciate you taking the time to acknowledge his skills and professionalism. We look forward to helping with any future garage door needs.

Lou R Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Location Leader: Lou R
Review:

Lewis did an excellent job of diagnosing and explaining what my problem was and the price to repair it. I would definitely recommend Precision and Lewis for any problem.

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Lou R Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Location Leader: Lou R
Review:

Service technician Lou was professional and knowledgeable. He took his time and was very thorough. I have used Precision before and highly recommended them.

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Lou R Service Provided:
Garage Door Opener Repair

Location Leader: Lou R
Review:

Lou and Glen came today to repair my garage door . They did a great job..they were very professional and very nice ...they explained everything that needed to be done and answered any questions that I had .. I am very happy with their service and highly recommend them!

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A Response from: Doug

Hi Debbie! Thank you for choosing Precision! We appreciate you taking the time to acknowledge Lou and Glen's skills and professionalism. We work hard to ensure a satisfactory customer experience, so we're happy to hear they left a good impression. We look forward to helping with any future garage door needs.

Lou R Service Provided:
Garage Door Repair

Location Leader: Lou R
Review:

Prompt and professional.

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Lou R Service Provided:
Garage Door Repair

Location Leader: Lou R
Review:

terrific communication. Friendly knowledgeable and candid representatives. Highly recommend.

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Lou R Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Location Leader: Lou R
Review:

Louis the technician was professional and personable. He was very neat and thorough with the installation . He also did a thorough inspection of all his work.

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Lou R Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Location Leader: Lou R
Review:

The technician was extremely knowledgeable and polite. His work was clean and efficient. A great job in snowy conditions.

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Lou R Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Location Leader: Lou R
Review:

Professional, expert and efficient.

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Lou R Service Provided:
Broken Garage Door Spring Repair

Location Leader: Lou R
Review:

incredible service my louis

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Lou R Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Location Leader: Lou R
Review:

What an awesome employee! Lou was absolutely Phenomenal he was professional caring careful timely courteous who really knows his craft. And cleaned up after himself, in the time it took me to retrieve my wallet from my bedroom, my garage was squeaky clean I thought he vacuum the place it was so clean. Lou is a representative of you company and he represents well. I’m glad I chose PGD!

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A Response from: Doug

Hi Joseph! We care about you and your home! Cleaning up after ourselves is what helps make Precision a name you can trust for your garage door repair needs. Thank you for choosing Precision! We look forward to helping you in the future!

Lou R Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Location Leader: Lou R
Review:

GREAT JOB

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Lou R Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Location Leader: Lou R
Review:

Attack was very knowledgeable and did an excellent job

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A Response from: Vince, Corporate Customer Experience Manager

Hello Ray! Thank you for your review - we appreciate 4 starts however it tells me we didn't quite get to 100% satisfaction - please let us know how we can do better to earn 5 stars! Feel free to reach out to me with any questions or concerns and we look forward to servicing you again in the future - vince@pdstristate.com (973) 897-7028

Lou R Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Location Leader: Lou R
Review:

Had a great experience fixing my garage door when my old cables snapped. Quickly diagnosed and repaired the problem and included a few tweaks that made the door work better than it ever has. Louis was friendly and efficient.

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A Response from: Doug

Hi John! So glad Lou was able to get your garage door back up and running with a cable replacement. We look forward to helping you with any future garage door needs.

Lou R Service Provided:
Garage Door Repair

Location Leader: Lou R
Review:

Lou was very friendly, professional and knowledgeable. He listened to my problem and gave me options to solve it. He was not pushy or tried to sell you what wasn’t needed, I got your company’s name from a neighbor and you lived up to recommendation he gave me. Purchased a new door and feel it was the right move.

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Lou R Service Provided:
Garage Door Repair

Product:
Garage Doors

Location Leader: Lou R
Review:

Received a call that the technician was on the way.Prompt and on time.Helped out with the problem replaced rollers.Very respectful wearing a mask.Highly recommended.

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Lou R Service Provided:
Garage Door Repair

Location Leader: Lou R
Review:

Lou was here early and went over the work to be done and described our options clearly so we could understand. We made our choice and he did the job. Everything looked perfect and both doors worked very quietly. We are very satisfied with the job and I did not hesitate to give Lou the 5 stars. My wife says he needs more than 5 stars!

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A Response from: Doug

Thanks for the review, Richard! This review needs more than 5 stars! We appreciate you taking the time to acknowledge Lou's skills and professionalism. We love to hear about the impression our techs are making on the job! Thanks for choosing Precision for your garage door needs!

Lou R Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Location Leader: Lou R
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Precision Overhead Garage Door Service
Office: (973) 283-3555
220 West Parkway
Suite 9

Pompton Plains, NJ 07444
Precision Overhead Garage Door Service
Office: (908) 213-5990
336 Main St
Bedminster, NJ 07921