COVID-19 - We're Open

We Are An Essential Business. Click Here To Learn How We Are Keeping Our Customers & Employees Safe.

Lou R

Lou R
Service Technician Team
Reviews: 391
Average: 4.97 stars
Background: 6/21/2017
Drug Test: 7/11/2019
Lou R has received 391 reviews, averaging 4.97 Stars:

Lou R's Bio:

Lou has been a resident of Passaic County. He attended Wayne Valley High School and played Varsity Baseball and Football. He comes from a law enforcement background and graduated from the University of Scranton with a B.S. in Criminal Justice. He loves spending time with his wife, Tara, and two little girls. Lou enjoys visiting his families in Pennsylvania and on the Jersey Shore. Lou is a big New York Jets and New York Yankees fan and loves fishing, golfing, hiking and camping.

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our technician Lou was fantastic. He took the time to explain what the problem was and was so nice we decided to purchase 2 new garage doors.

- Maritza Demonte

A Response from: Doug

Thanks for the review, Maritza! We appreciate you taking the time to recognize Lou and his professionalism. We look forward to helping with your new garage door installations. Thank you for choosing Precision Garage Door!

Lou R Service Provided:

Garage Door Repair


Product:

Garage Doors


Service Technician Team : Lou R
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Lou was great. He found out the problem and fixed it in minutes. Friendly, professional, and prompt service.

- Suzanne Gruber

A Response from: Doug

Thanks for the review, Suzanne! Lou is a wonderful member of the Precision team! We love hearing from customers that he was able to help then professionally and efficiently! Thank you for choosing Precision for your garage door repair!

Lou R Service Provided:

Garage Door Repair


Service Technician Team : Lou R
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technicians showed up on time and with everything they needed to address all problems. Work was clearly explained both in terms of time and amounts. Both men were professional and did a great job, while also being both personable and knowledgeable.

- David DeSantis

A Response from: Doug

Thanks for the review, David! Having a fully stocked truck allows our technicians to help with your garage door needs the first time we arrive. Thanks for choosing Precision Garage Door!

Lou R Service Provided:

Garage Door Opener Repair


Product:

Springs


Service Technician Team : Lou R
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

excellent work and excellent service!

- Ayanna Thompson

A Response from: Doug

Thank you for your review, Ayanna! We really appreciate it!

Lou R Service Provided:

Garage Door Repair


Product:

Remotes / Keypad


Service Technician Team : Lou R
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Lou was very friendly and knowledgeable. Very happy with the service.

- Robert Kessner

A Response from: Doug

Thanks for the review, Rob! Lou has been part of the Precision team for a while and he continuously offers high quality service! Glad he could help with the garage door repair! Thanks for choosing Precision!

Lou R Service Provided:

Garage Door Repair


Service Technician Team : Lou R
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Lou came to provide a quote for a new garage door. He was very knowledgeable and professional. He provided a detailed quote, which we are now evaluating.

- Leonard Kaplan

A Response from: Doug

Thanks for the review, Leonard! We look forward to working with you for your new garage doors!

Lou R Service Provided:

Install Garage Doors


Service Technician Team : Lou R
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Louis provides professional service, before he arrives, he call and confirm, arrived on schedule time and explain what is the best solutions for me. I am so happy of the new garage door open and will recommend for everyone

- Danny Yiu

A Response from: Doug

Thanks for the review, Danny! We're happy we were able to help with your new garage door opener installation. Recommendations from satisfied customers are very important to us, so we appreciate you spreading the word. Thank you for choosing Precision Garage Door!

Lou R Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : Lou R
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Louis Rowek provided exceptional customer service. He repaired my entry keypad. A year prior he replaced the motor with the same knowledge and efficiency as he displayed this week. It is a pleasure to meet someone who takes pride in his work. Lou is an asset to your company. EMB

- EMB

A Response from: Doug

Thank you for your review! We love when customers get to interact with the same technicians for their garage door needs year after year! Lou has been with our company for a few years now and he truly is an asset! We appreciate you taking the time to recognize his skills. Thank you so much for choosing Precision Garage Door.

Lou R Service Provided:

Garage Door Opener Repair


Service Technician Team : Lou R
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tech arrived within window of time, did call before arrival. Louis inspected all issues and explained what needed to be done. He gave me the choices and said he would do whatever I wanted done. Decided to replace old opener with new one. Repair done within a timely manner and satisfied with the work.

- Lee Mauriber

A Response from: Doug

Thanks for the review, Lee! It's important that our techs are punctual and clearly communicate your choices regarding your service. Glad Louis delivered! Thanks for choosing Precision for your garage door opener replacement.

Lou R Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : Lou R
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick and professional. My tech was Louis and he was great. He greeted me explaining he was staying back to be Covid safe. He had a mask and gloves. He inspected everything with me explaining everything and then explained what parts were needed and why. He worked quickly, neatly and was professional the whole time.

- Bill Smithuysen

Lou R Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Technician Team : Lou R
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This was my second time using Precision Door Service, this time to fix a broken spring on my garage door. The company is excellent and technician was Lou Rowek - extremely courteous and professional. He took all the necessary precautions due to COVID-19 while he was working in my garage. Lou is great technician, he explained all the details of what was wrong and how he planned to fix them. Lou ended up replacing everything, pulleys, rollers, cables, springs and the bottom door seal and it works better than ever. I highly recommend Precision and Lou!

- Tom I

Lou R Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Technician Team : Lou R
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We'd called Precision Door 7 years ago to install a new garage door opener and were impressed with their services and promptness to our call at the time. So when the battery started beeping and needed to be replaced, it was obvious that we called Precision. The phone was answered promptly, even in these uncertain times of Covid19. A technician showed up next morning, changed the battery and recommended that cables and pulleys would also need to be replaced after years of wear and tear. We agreed and Louis was very professional, courteous and took care of the repairs in a timely manner. He followed all the protocols as set by Precision and we are very satisfied customers. Thank You Louis and all at Precision Door!

- P. Press

Lou R Service Provided:

Garage Door Repair


Product:

Cables


Service Technician Team : Lou R
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision was reviewed favorably on Angie’s list. I called and got a positive first impression by phone and so went with them. Lou was very professional and a very nice guy. Explained everything, showed me everything and got my okay on everything. Would definitely do business with them again and recommend them.

- Roger Campbell

Lou R Service Provided:

Garage Door Repair


Service Technician Team : Lou R
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was extremely pleased with the technician who took care of my garage door yesterday. He was professional courteous and Did a great job! I would not hesitate to use your company again and to recommend you to others.

- Carol Angarola

Lou R Service Provided:

Garage Door Repair


Service Technician Team : Lou R
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This review is only for the initial service for estimate and closing of broken door. Friendly, fair, true to the time, well masked and conscious of the Covid19 procedures. Certainly would use again.

- Julie Shih

Lou R Service Provided:

Garage Door Repair


Service Technician Team : Lou R
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent and professional work! This is why we always call on prestige because of their impeccable work ethics. They respond quockly to our call and do the work beautifully. Thanks again!

- Abraham

Lou R Service Provided:

Garage Door Repair


Service Technician Team : Lou R
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called today and Louis arrived the same day. He was very thorough and explained everything to me. He did a great job replacing damaged hinges and doing an overall inspection. Gave me great piece of mind. Received a nice report in my email outlining the services provided. Would highly recommend.

- Noel Flynn

Lou R Service Provided:

Garage Door Repair


Service Technician Team : Lou R
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Needed a garage door repair immediately and your technician was prompt and knowledgeable And very nice

- Lottie Esteban

Lou R Service Provided:

Garage Door Repair


Service Technician Team : Lou R
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I wanted to make sure I gave a 5 star review for the company, and especially the technician Louis Rowek. He called ahead, arrived on time, explained everything in detail, and was extremely pleasant and professional. Employers find out all too often when things go wrong, but deserve to know when they go exceptionally right. Louis was a pleasure to deal with and I hope this review gets him the recognition he deserves. I will be a repeat customer if I ever need your services again!

- Thomas Flynn

Lou R Service Provided:

Install Garage Doors


Product:

Opener


Service Technician Team : Lou R
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent job in replacing my door opener with camera ! Lou & Chris are the nicest and Are patient and thorough in explaining technology - very helpful - and they are neat and efficient - they finished job in record time ! Just all what anyone would need in replacing a door opener !

- Loraine Brancato

Lou R Service Provided:

Garage Door Opener Install


Service Technician Team : Lou R
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were impressed with your circulars and your 5-Star rating from the Better Business Bureau. The service provided by Louis lived up to expectations.

- Constance Klein

Lou R Service Provided:

Garage Door Repair


Product:

Garage Door Opener


Service Technician Team : Lou R
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Lou R arrived early, diagnosed the possible, and promptly proceeded to repair my garage door springs, straighten out my frames for a tighter seal, and then fixed my other door's springs which also looked like they were ready to go. He explained what he was doing along the way, which was very informative. Precision is numero Uno, always 5-star in my book.

- Michael C

Lou R Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Technician Team : Lou R
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job and very nice guy

- Amy Liu

Lou R Service Provided:

Garage Door Repair


Service Technician Team : Lou R
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast and reliable service performed with a clear explanation of the problem and service performed

- Francis Borg

Lou R Service Provided:

Broken Garage Door Spring Repair


Service Technician Team : Lou R
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The response time for an appointment was amazing. The tech, Lou, was professional and knowledgeable. This was the easiest work I’ve had done.

- Vesna Menne

Lou R Service Provided:

Broken Garage Door Spring Repair


Service Technician Team : Lou R
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Louis repaired the broken torsion spring and did a fantastic job. Price was quoted before any work was performed and he applied the half off service fee coupon which was better than the senior citizen discount coupon. We were informed multiple times by the office and the technician on when Louis was going to be at the house prior to him arriving. It was the first time using this company and I would recommend them to anyone we know. Great experience.

- Josephine Haight

Lou R Service Provided:

Broken Garage Door Spring Repair


Service Technician Team : Lou R
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

LOU SHOWED UP ON TIME WORKED EFFICIENTLY - VERY NEAT AND PRECISE

- Lance Sisco

Lou R Service Provided:

Garage Door Repair


Service Technician Team : Lou R
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This guy is great! He knows how to handle hard situations!

- Mariya Chusid

Lou R Service Provided:

Garage Door Repair


Product:

Garage Door Opener


Service Technician Team : Lou R
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service. Great communication. Quick turnaround to get an appt. arrived on time. Low came to the Hiuse and was terrific. Would definitely recommend!

- June Baloutine

Lou R Service Provided:

Garage Door Opener Repair


Product:

Remotes / Keypad


Service Technician Team : Lou R
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Came within an hour from my call. Replaced springs pulleys and cable. Cleaned up after work completed. pricey but happy with the job

- Tom Calabrase

Lou R Service Provided:

Broken Garage Door Spring Repair


Product:

Rollers


Service Technician Team : Lou R
Next Page
Bergen County

(201) 977-4870

(201) 977-4870
Morris County

(973) 975-4631

(973) 975-4631
Essex County

(973) 577-7920

(973) 577-7920
Hunterdon County

(908) 271-4227

(908) 271-4227
Passaic County

(973) 975-4631

(973) 975-4631
Somerset County

(908) 333-4087

(908) 333-4087
Sussex County

(973) 862-4716

(973) 862-4716
Union County

(908) 418-4588

(908) 418-4588
Warren County

(908) 747-4357

(908) 747-4357
Precision Overhead Garage Door
Office: (973) 283-3555
220 West Parkway
Suite 9

Pompton Plains, NJ 07444