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about Precision Overhead Garage Door in:
Ringwood, NJ
Precision Overhead Garage Door of New Jerseyhas received 36 reviews, averaging 4.97 Stars:
Ringwood, NJ
Product:
Ringwood, NJ
Precision door helped me about 5 years ago and when I decided to replace my garage door they were the only ones I wanted to trust. They installed a new garage door for me and when they got done, no mess, no fuss, a great job. I can't compliment the employees enough, from the scheduling to the removal of the old door to installing the new door. They kept in touch with me from start to finish. These people really know what they are doing, fast and efficient.
- Charles Cucci
Ringwood, NJ
We have been satisfied customers for many years. Ryan came out Sunday afternoon analyzed the multiple problems with the warn hardware on our door which included a broken spring. After showing me the result of his analysis he gave me his proposal to repair my garage door. Once I gave him my approval he went directly to work without a moments hesitation. He demonstrated his expertise without a moments hesitation. I found him to be a fine young man: very polite, knowledgeable, and progressional.
- Gerard Federici
Ringwood, NJ
Very pleased with Ryan's service ---he was knowledgeable, professional and polite. The garage door is now working perfectly. Thank you. Ringwood NJ 6/22/22
- Venka Taule
Ringwood, NJ
Great service
- Joe Catanese
Ringwood, NJ
Great service. From scheduling appointment to installation all were done easily and efficiently.
- Keith von Glahn
Thanks for the review, Keith! We know how valuable your time is so we work efficiently and get the job done right the first time! Thank you for choosing Precision Garage Door!
Ringwood, NJ
Very knowledgeable and professional
- Kevin Kasica
Thank you for taking the time to leave a review, Kevin! We appreciate it!
Product:
Ringwood, NJ
Hello, Chris was great, I did not feel like I was being sold something I did not need. Keep that man around for a long time !!!! Thank You, Michael Luberto
- Michael Luberto
Thanks for the review, Michael! Chris has been a part of the Precision team for a few years now and he's a great asset to our company! We appreciate you taking the time to recognize his hard work! Thank you for choosing Precision Garage Door!
Product:
Ringwood, NJ
Had my garage door motor and opener replaced. Very professional operation. You don't wait long for appointment (next day for me, a non-emergency), they work on weekends at no extra charge, and the tech calls you before coming. They also text and email you a picture and bio of tech before they arrive. Our tech, Rob, did a great job. Diagnosed the problem and did the job quickly and efficiently. Also adhered to strict covid precautions, which was much appreciated. This is a great company and a pleasure to work with.
- Richard Falco
Ringwood, NJ
So impressed with professionalism. Our technician assessed our issue and offered solutions promptly. We were thoroughly impressed and satisfied with the work. Would recommend without hesitation.
- John C
Ringwood, NJ
Company showed up on time and performed the service. Prices were a little high but they performed work at a five star level
- Mike Fahey
Product:
Ringwood, NJ
Our experience with Precision Garage Door Service was wonderful. Jackson, the technician who came to perform the repair, was knowledgable, friendly, and took the time to explain everything that he was doing. Not only did Jackson take the time to explain the problem and what he was doing to correct it, he stayed until he was sure that the problem was fixed perfectly. From the initial phone call that I made to schedule the appointment to the actual work being done, everyone at Precision was courteous and friendly. We are very pleased with the service that was provided to us.
- Dawn Uttel
Ringwood, NJ
very pleasant and knowledgeable
- Norm Winters
Ringwood, NJ
Glenn was very knowledgeable and informed me the best way to solve my problem. He installed new opener in a timely and professional manner. Explained everything to me and cleaned up after he finished. I would highly recommend him and Precision for your garage door needs.
- Norm Winters
Product:
Ringwood, NJ
Vince D came on Monday afternoon and gave me my options for now and in the near future. I took the now option of getting my door raised and getting my wife's care out of the garage. I will do some serious thinking about the new doors they have available. Vince wasn't pushy at all, a real gentleman.
- Charles Cucci
Ringwood, NJ
Service technician called me to let me know he was going to be early. Problem was corrected within minutes and he did not charge me for service call. Very courteous and knowledgeable. Thank you.
- Gale Bariso
Ringwood, NJ
The technician was excellent, very professional and polite. He accessed the problem and solved it without a problem. 5 star rating
- Mike Paulhamus
Ringwood, NJ
Chris Karnacewicz was my service technician. He was prompt and called me before he arrive which was 10 minutes before his scheduled four hour window arrival time. Christ is a very polite gentlemen who is highly qualified. He quickly examined the entire garage door mechanisms and determined exactly what needed to be done and explained what he was about to do and asked for my concurrence. As soon as he received my approval he retrieved his tools and parts from his well stocked truck and began his repairs without a moments hesitation. I would certainly give Chris five stars plus. Chris knew what he was doing from a technical perspective and from a customer relations perspective he was very respectful and polite. I would say that he is a great asset to your company. I will recommend your company based on the example and service bench mark Chris set on my service call.
- Gerard Federici
Ringwood, NJ
5 stars for your technician Rob Zuniga, very nice and professional explaining the problem with the garage door. 4 star on getting the appointment at first, my wife set up the appt. and was fine 4pm - 8pm we get a call that day at 8 am when we're at work saying they don't have appt. after 4pm - I took off work early to make sure in keeping appt. then to hear that message ! Lost money in trying to keep appt. plus expense of fixing! Not too pleased with that. Your technician Rob excellent.. Circuit board replaced not on your list below.
- Mike Paulhamus
Ringwood, NJ
First of all I want to thank your customer service Person ( Christina ) for helping me out with your product and also want to thank her for being so nice as to treat me with such kindness with your product. Also would like to tell you I upgraded to the Model 8550 Quite Motor and it is just working so very quite, and your tech Pete was very help full in explaining the qualities of the unit and is a very knowledge on your products. I would recommend your company to anyone. I am also referring a friend to your company from near by Rockland County NY. Rating 5 star. My experience was excellent overall with the job.
- Martin Picchio
Product:
Ringwood, NJ
I am very pleased with the work and price that this compay provides, I have used them many times now. My last service tech, Lou, was very accomodating and the communication between he and I was excellent.
- Brian Griefer
Ringwood, NJ
5 ***** Quick assessment of what was needed, offered options. I was able t schedule install for the next morning with the same tech. Choose the cheaper option and there was no push to upsell. Tech was excellent, efficient, personable. Highly recommend Precision and Drew then next day install with absolutely no issues
- Frank Ott
Product:
Ringwood, NJ
It was a 5 star experience, everything worked out perfect. Kenny and Jason did a great job and explaned every question I had.
- bill ciolino
Product:
Ringwood, NJ
LOVE THE NEW DOOR , BRIAN WAS GREAT NO COMPLAINTS AT ALL. WOULD RECOMMEND YOUR COMPANY TO EVERYBODY
- Michael Golabek
Product:
Ringwood, NJ
I have been using Precision Door for years. My spring broke, the tech, Lou, called me with an estimated time. He made recommendations and did not try to sell me something I didn't need. He repaired the door and emailed me the invoice within minutes with list of items he checked. I would recommend them highly!
- Deborah Craffen
Ringwood, NJ
Chris was extremely knowledgable and helpful. He performed his services in a timely manner. I am going to speak to my husband about a rebuild and will contact Chris if we decide on the rebuild. Thank you!
- Kristina Theriault
Product:
Ringwood, NJ
The door we ordered was exactly what we wanted. Was very happy with the actual installation. Only thing keeping a 5 star evaluation was that I was told team would arrive 12-4pm. They did not arrive until 5 pm. They did stay until after 8 pm until installation complete. When there was a problem with a minor part, they came back and replaced it no problem.
- Barbara Brossok
Product:
Ringwood, NJ
I called expecting to wait days to have my door opener repaired. Instead I got an appointment for the next day which was Sunday. They came as promised with a truck stocked with parts. Technician was knowledgeable and explained to me in detail what needed to be done in order for the door to work again. Very satisfied with the entire process.
- John Kapsis
Product:
Ringwood, NJ
I would like to say Ron was very neat, concerned about doing the job right. He took his time and was very careful during the repair. The problem I had was I lost my remote capability with a new logic board install. Ron thought it might be remote and keypad bad batteries, but it did not work after I replaced the remote and keypad with new batteries. I called liftmaster(the manufacturer)they indicated the logic board used(41A4252-6G) was not the correct replacement for my original logic board (41A5021-1H) and this could be the reason for the problem. I called precision and they returned the next day with a replacement logic board same number as originally installed. Ron indicated that's what the company uses as a replacement. Again, Ron was terrific he tried everything to increase range including extending the antenna. He indicated his original logic board may have been defective, but this is working. My problem is I have lost over half the range of my remote. It works within about 20 feet of the garage, before it worked within 70 feet of the garage door. I would have preferred the correct replacement which is 41A5021-1i rather than the the board precision said to use. I still think the correct replacement logic board should have been used. I would prefer my full range restored. When Joe Conte (service manager) read the review he called me. He scheduled a visit that day and was on time. He was able to correct the range issue so now my remotes works as designed and I am a happy camper I left the original review with this so a reader will know Precisilon immediately reacted to customer dissatisfaction and resolved the problem. I would recommend this company in the future.
- Peter Piantanida
Product:
Ringwood, NJ
Precision was extremely professional. I severely damaged my garage door when my roof rack pulled the door right off the track and bent the one beyond repair. They had someone at my house within an hour, he was courteous, professional, and did a great job. He notified me of all costs before he did the repair work. I would highly recommend them.
- elizabeth leeds
Product:
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
License
NJHIC License #13VH03118600
Your service technician Luke was great! He was very professional and knowledgeable. Outstanding job. Thank you.
- Joseph Viola Jr