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about Precision Overhead Garage Door in:
Ringwood, NJ
Precision Overhead Garage Door of New Jerseyhas received 40 reviews, averaging 4.98 Stars:
Ringwood, NJ
Product:
Ringwood, NJ
I called expecting to wait days to have my door opener repaired. Instead I got an appointment for the next day which was Sunday. They came as promised with a truck stocked with parts. Technician was knowledgeable and explained to me in detail what needed to be done in order for the door to work again. Very satisfied with the entire process.
- John Kapsis
Product:
Ringwood, NJ
I would like to say Ron was very neat, concerned about doing the job right. He took his time and was very careful during the repair. The problem I had was I lost my remote capability with a new logic board install. Ron thought it might be remote and keypad bad batteries, but it did not work after I replaced the remote and keypad with new batteries. I called liftmaster(the manufacturer)they indicated the logic board used(41A4252-6G) was not the correct replacement for my original logic board (41A5021-1H) and this could be the reason for the problem. I called precision and they returned the next day with a replacement logic board same number as originally installed. Ron indicated that's what the company uses as a replacement. Again, Ron was terrific he tried everything to increase range including extending the antenna. He indicated his original logic board may have been defective, but this is working. My problem is I have lost over half the range of my remote. It works within about 20 feet of the garage, before it worked within 70 feet of the garage door. I would have preferred the correct replacement which is 41A5021-1i rather than the the board precision said to use. I still think the correct replacement logic board should have been used. I would prefer my full range restored. When Joe Conte (service manager) read the review he called me. He scheduled a visit that day and was on time. He was able to correct the range issue so now my remotes works as designed and I am a happy camper I left the original review with this so a reader will know Precisilon immediately reacted to customer dissatisfaction and resolved the problem. I would recommend this company in the future.
- Peter Piantanida
Product:
Ringwood, NJ
Precision was extremely professional. I severely damaged my garage door when my roof rack pulled the door right off the track and bent the one beyond repair. They had someone at my house within an hour, he was courteous, professional, and did a great job. He notified me of all costs before he did the repair work. I would highly recommend them.
- elizabeth leeds
Product:
Ringwood, NJ
I was very pleased with Marc and Tim and the work they did with my gagare door. They were very knowledgable and polite and professional. I would definitely recommend them to people.
- Linda Miele
Product:
Ringwood, NJ
I would like to say thank you for your fast, prompt attention to our problem. From beginning to end the staff we worked with were very understanding of our problem and courteous. Our technician Tim was very helpful in helping me to make an informed decision and fixed the problem quickly. We look forward to working with Precision in the future.
- lisa dolmatz
Product:
Ringwood, NJ
Very impressed with this company. Actually, spoke to a live person when calling for a service call at 7:15 pm. Next day service was great. My technician, Brandon, was extremely polite and totally efficient. I would recommend Precision Door to anyone.
- Barbara Tamuzza
Product:
Ringwood, NJ
Looks nice and the installer Zsolt did a wonderful job.
- Deb/Jeff
Product:
Ringwood, NJ
Tom was one of the nicest most professional guy I have ever worked with. You should give him a raise, Doug. John Crotty
- John Crotty
Ringwood, NJ
Our garage door had a broken spring and considering the size of the door decided to convert it to a torsion spring system. I bid the job with Precision and a competitor and while both had great ratings I went with Precision as the pricing was the same and Precision identified the rollers should be replaced on the door. They did a great job and the garage door is working fine. Thanks again. I do recommend bidding the job out to different contractors for comparison.
- Bill
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
The door we ordered was exactly what we wanted. Was very happy with the actual installation. Only thing keeping a 5 star evaluation was that I was told team would arrive 12-4pm. They did not arrive until 5 pm. They did stay until after 8 pm until installation complete. When there was a problem with a minor part, they came back and replaced it no problem.
- Barbara Brossok