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about Precision Overhead Garage Door in:
Hackettstown, NJ
Precision Overhead Garage Door of New Jerseyhas received 243 reviews, averaging 4.94 Stars:
Hackettstown, NJ
Product:
Service Technician Team : Luke S
Hackettstown, NJ
Had trouble reconnecting WiFi with MyQ. Matt came and spent a lot of time troubleshooting, including spending much of that time on the phone with the manufacturer. He went through the reconnect process countless times, and was determined to solve the problem no matter what it took. In a situation that could have become very frustrating, he remained courteous and professional, which is probably more than I could have done. Finally, he corrected the issue, and all is well. Matt's da man!
- Paul Tremper
Hackettstown, NJ
Unfortunately, my motor was burned out but Mike was professional, he arrived on time. He explained my options and did the work in a very efficient manner. I am very pleased with the work Mike did today.
- Judith Vinson
Product:
Hackettstown, NJ
The team was phenomenal and worked really hard today. We are really pleased with the new garage doors and installation. Thanks for being such a great business and very professional!
- Chrystal Wack
Hackettstown, NJ
Luke, the representative who came to my house, was courteous, professional and knowledgeable. It was a pleasure doing business with Luke and Precision Garage Door Service.
- Jayne
Hackettstown, NJ
My neighbor referred Precision to me when my garage door opener broke a few years ago. I was pleased then and I am still very pleased the professional and friendly service provided. When they are on the way to your home, the company sends a text with the tech’s name and a brief summary about them, and an expected arrival time. They do not expect customers wait for them at home for the entire time frame. I highly recommend this company!
- Kellyann Tell
Hackettstown, NJ
I had my garage door repaired today by Ryan Murphy. He was very punctual, respectful, professional and knowledgeable. He took the time explaining what needed to be done and presented different options to approach the issue. I was very pleased with the service rendered. I highly recommend Precision Garage Door Service.
- Nurys Garcia
Hackettstown, NJ
My husband hit the garage door and it has to be replaced. The receptionist arranged an appointment on the day I called and the technician came in within two hours. Luke Stachura, the technician is very nice and efficient. He explained the damage and gave me options for different replacements. He is professional and eager to help. Highly recommend!
- Shelly Zhang
Hackettstown, NJ
I was really pleased with the service from Brian at Precision. He arrived on time, diagnosed the problem quickly (but with a thorough investigation), and came up with a workable solution, which was to replace the unit (which was from 1997). The whole time he was very pleasant and engaging to work with. I think I might have paid a bit more than if I had shopped around more, but I needed it fixed on the spot so I went with Precision.
- Jennifer Mangels
Product:
Service Technician Team : Brian H
Hackettstown, NJ
I chose Precision because it was so easy to schedule online. Our garage door cable broke on Sunday and was fixed by noon Monday. David , our technician was very personable and knowledgeable. I would definitely recommend Precision Garage Door Service!
- Kim
Hackettstown, NJ
My garage door spring suddenly broke over the weekend, Precision door came this morning and repaired all the moving components. David Bryan was the technician and he was professional, clean and got the job done quickly. Thank you!
- Gabriel Cabedelo
Product:
Service Technician Team : David B
Hackettstown, NJ
Excellent service
- Vince Wagner
Hackettstown, NJ
I couldn't be more pleased with Precision Doors. They came the day after I called to make the appointment comfortably within the window of time they promised. James Nicoll explained the pros and cons of three different solutions to the problem I'd been having, but didn't pressure me to choose any particular one. He was very pleasant and knowledgeable and was able to complete the job in a couple of hours. I'm a very happy customer
- Sarah Saltus
Product:
Service Technician Team : James N
Hackettstown, NJ
I was very pleased with your service starting from my phone call to schedule an appointment to the completion of work. Customer service is in a decline and it’s a pleasure working with people who are proud of their service. Kudos to your people.
- Fay Mitchell
Product:
Door Installation Team: Ferdinand K
Hackettstown, NJ
I used their online scheduler which worked well. The tech was very knowledgeable did the right thing. Broken spring replaced both and all cables lubricated everything. Very quiet and operates great.
- Pat Pompeo
Hackettstown, NJ
We were so pleased after we had one door installed we ordered a second door. Installer was excellent, on time. Would recommend Precision.
- John Furda
Hackettstown, NJ
Brian did an outstanding job. On time, explained everything, and left the garage spotless. Very pleased.
- Stephen Ward
Product:
Service Technician Team : Brian H
Hackettstown, NJ
David arrived on time, and was helpful, knowledgeable, and professional. Identified problem with key pad and replaced.
- John Norton
Hackettstown, NJ
Responded the next day of my call. I needed cables replaced, Brian was professional and experienced. Very satisfied.
- Jerry Newell
Hackettstown, NJ
Brian Hallock did a fantastic job. He educated me on the overall problem, provided various quotes and described the work in a way I could easily understand. The results were first rate. More expensive than I had anticipated, but the quality of the parts and work made the investment worth it. Replaced all springs, roller, new key pad, new remote keys, cables, the works.
- Ralph Wagner
Product:
Service Technician Team : Brian H
Hackettstown, NJ
Had cables and spring replace garage doors works great.The job was done well very quick response. THE TECH GUY Kevin very polite young man was nice did a great job.
- Gary Sabatino
Hackettstown, NJ
Great Service: Very Professional company. My garage stopped working on a weekend. A lot of companies who does garage service were not open and Precision listing was showing up as the first listing on non-Advertainment section of the google search. Called the number on the site and they were able to immediately schedule a service technician visit. The person who came to my location was Ryan Murphy. There was web base system where I could track the progress on the arrival of the service tech and when he arrived, he right away went to work. Analyzed the problem and gave me multiple service options at different price points so that I could choose what work best for me. Once I determined what I would like to do, he got it done in a couple of hours and the garage was fully functional and way better than it used to be. These guys are honest, no-nonsense professionals. No upselling or marketing of products. They give you options and let you choose what you need. I would highly recommend them. An A+ Company
- Priyendu Subaschandran
Product:
Hackettstown, NJ
Could come over timely.
- Barry Sokol
Hackettstown, NJ
The service provided by Ryan Murphy was excellent, he was polite, knowledgeable and very professional. I would definitely recommend Precision.
- William German
Hackettstown, NJ
If there were 10 stars i’d give them to Ryan. He was professional and courteous. He did an excellent job!!
- Joseph Lazzarotti
Product:
Hackettstown, NJ
Very prompt service. Ryan Patrick was a knowledgeable, professional, and hardworking technician. My garage doors are now moving smoothly and much quieter. Highly recommend Precision Door Service to anyone needing service.
- Ana Giglioti
Product:
Hackettstown, NJ
The spring broke on my garage door. I called Precision on 12/30 and they were able to come out on New Year's eve. Ferdinand was very professional and explained everything to me. They send a text with the technicians picture and a text letting me know he is on the way. He replaced the springs and cables very efficiently and lubricated the door. The door works great.
- Judith Vinson
Hackettstown, NJ
What a pleasure it is dealing with a company who values its customers! It is an efficient operation…and they actually keep you informed…what a treat these days. The service tech, Brian H., arrived on time and installed a battery back-up door opener for us. Brian H. is professional, skillful and willing to answer our questions in a friendly manner. This is our second experience using Precision and, again, we were very pleased. We have already recommended them to our friends. Thank you for keeping customer service and quality workmanship a top priority. -
- Joseph R Szumski
Product:
Service Technician Team : Brian H
Hackettstown, NJ
Chris did a fabulous job as always!! Keep up the GREAT work!! Rahn
- Rahn Singer
Product:
Hackettstown, NJ
Best move I made to call Precision Garage Door service. Appointment was made and Louis our tech was on time, prompt and very professional. He solved the immediate problem with our door and took the time to explain our options. I highly recommend this company. Glad I called !!!! Thanks.
- John DiLillo
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
They were great communicating with me regarding the services they offered and appointment notifications. The technician who came, Doug was really wonderful and helpful. He explained everything to me clearly and also provided me with different options for the repair work so I could select the one that best met my budget. He got all of the work done in a timely fashion and was wonderful to work with. Would definitely use Precision again if and when I need additional garage door work done.
- Jessica Stellingwerf