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about Precision Overhead Garage Door in:
Butler, NJ
Precision Overhead Garage Door of New Jerseyhas received 87 reviews, averaging 4.97 Stars:
Butler, NJ
Butler, NJ
This was my first time using Precision Garage Door. The process to set up the appointment was very convenient and transparent. The day of the appointment, I received a notification with a picture of what tech was in route. The technician Luke was very experienced and professional. He was able to diagnose and repair all the items on my list in a timely manner. What an amazing experience from start to finish. I will be using them for all my future needs, and would have no reservations in referring them out to others. I highly recommend this company!
- Jonathan Rhein
Butler, NJ
First - I'm very impressed with Precision as a company, it was so easy to make the appointment and communication that followed was thorough and easy to understand. And I'm equally impressed with the quality of service from Sean. He inspected the system, explained exactly what was going on, what my options were and then did the installation extremely efficiently. I'm happy my issue was resolved and I now have a modern system that can be controlled remotely, something that I had wanted since moving in. Thank you again!
- Toni L
Product:
Service Technician Team : Sean Y
Butler, NJ
Doug was good in terms of personality and, from what I can see, skills. He provided us with three options from low (the basic must fix things) to upgrades in options 2 and 3. He was able to also provide a senior citizen discount which we really appreciate. It wasn't much but every little bit helps. He took time to explain each option. We settled on getting new extension springs, and pulleys. He worked swiftly and competently. He didn't rush us and we didn't push him. I would definitely recommend Precision Doors and Doug.
- Theresa S.
Butler, NJ
Luke was excellent, he showed and clearly demonstrated want needed to be fixed. I would highly recommend Precision.
- Sue Stoft
Butler, NJ
Roberto Zuniga did a terrific job of locating the problem and repairing it quickly and efficiently. He arrived on time and was very professional.
- Dave Boniface
Butler, NJ
GREAT JOB
- Rosa Rivera
Product:
Door Division Team: Lou R
Butler, NJ
I found Precision Door 4 yrs ago thru an internet search when I needed service. So when I needed service again, I did not hesitate to call them. They have one of the best communication systems with customers that I have ever experienced with a company from the initial phone contact thru to the caliber of personnel. They keep a customer informed of all aspects of the call/appointment. They are the only company that I have ever dealt with who sends you a bio of the technician who will be arriving for service at your home and is a feature that I like because it is another level of security provided to customers. Also, they may make suggestions for current or future service that may be needed but there is no pressure to adhere to their recommendations which is something I greatly appreciate because that does not work well with me. They provide outstanding service and I would highly recommend Precision Door without any hesitation at all. Great company. Ryan was the tech who arrived for my service call today. Ryan was courteous and knowledgeable. All protocols in this time of the pandemic were observed by both of us. Ryan not only took care of my current issue but inspected all of my equipment to make sure everything was in proper working condition. It was a pleasure to have a tech such as Ryan to take care of my service today. He epitomizes the caliber of the quality of this company in regard to their employees and service. Thank you, Ryan.
- Linda Burns
Thank you for such a wonderful review, Linda! We love hearing about the impression our technicians make on homeowners out in the field, as they represent us as a company. Safety and security is very important to us, from pandemic protocols to employee bios and a thorough inspection of the garage for condition of parts. Thank you for taking the time to share your experience with Precision. Reviews like this help homeowners know that Precision is a name you can trust.
Butler, NJ
Fred was here this morning. Excellent !!!!! Explained everything he was doing. Very professional. Very personable.
- Sharon Whritenour
Thanks for the review, Sharon. Customer satisfaction from the very first phone call to the garage door repair is very important to us. Thank you for choosing Precision for your garage door repair.
Butler, NJ
Julian did a great job and was very friendly! All good as usual with Precision
- Craig Vanderhoff
Butler, NJ
Brian was the best.
- Doris Snyder
Butler, NJ
I have used your service before and was very happy so I chose you again. I was pleased that service was the same day and early. John the technician was polite knowledgeable and informative. He completed the work quickly and explained what was to be done beforehand and explained the new equipment when finished. Thank you
- ginger amero
Butler, NJ
Luigi, was punctual and very professiona as are all the techs I have encountered. I highly reccomend Precisionnfor installing and repair garage doors.
- Graham Fill
Butler, NJ
Five stars
- Stephen Leavy
Butler, NJ
Joshua was prompt, professional and identified the problem quickly. He explained my options to me and made his repairs Thank you
- Ginger Amero
Product:
Butler, NJ
Your company is by far the most professional company that I ever had the pleasure of doing business with. Glenn and Chris are the two most professional people that I have ever met.
- Felix Pizzulli
Butler, NJ
Excellent service. Chris called me at work to let me know he would be at my house in about 15 minutes. I had a flood in my basement and both sensors on bottom of door needed to be replaced. He tested the old ones to make sure they were no good. Replaced them, put new batteries in our remotes and was on his way in about 20 minutes. Thank you!!!
- Sharon Whritenour
Butler, NJ
Second time Chris has done work at our house and I have nothing but great things to say! Great communication, knowledgeable and makes sure he goes over everything before he leaves. This time two other fellas joined him on the install and they were great as well. All around great experience!
- Craig Vanderhoff
Product:
Butler, NJ
Luke was great! He was friendly, explained everything, and took the time to go over it with me in detail. He worked quickly and quietly, and I would have never known he was here he cleaned up so beautifully. Scheduling was quick and easy, Luke arrived on time (actually arrived early, after calling me to make sure it was OK) and I couldn't be happier. I also love that they are paperless, go green! Definitely recommend this company!
- Stefanie Visco
Product:
Service Technician Team : Luke S
Butler, NJ
Installers were very professional. Work was done quickly and effectively. Highly recommend this organization.
- Joe Prussin
Product:
Butler, NJ
Our technician Charles showed up on time and provided us with great service. He explained to us what needed to be repaired, showed us the worn out parts, gave us an estimate of the repair and then went right to work. He replaced the rollers, pulleys and springs and reprogramed our remotes. Thank you Charles, well done!
- Greg Dermksian
Product:
Butler, NJ
Had a new opener installed with new springs and pulleys by Glenn. Glenn was great! Professional, courteous and explained everything along the way. 5 stars for the technician, but you lose one star for the awful commercial you have on TV.
- Mary Davis
Product:
Butler, NJ
great job!
- Kaity Mondello
Butler, NJ
Jackson was prompt, polite, and did a wonderful job repairing our garage door. It turned out we needed a new motor, springs, and basically everything other than the door and track. He took his time and explained everything to me in detail. He took his time and although our oversized garage presented some challenges he stayed until the work was completely perfectly! We absolutely recommend this company and Jackson. We are as happy as any homeowners could be who had to fix something they weren't expecting to break....
- Jessica & tim Wyka
Product:
Butler, NJ
Precision deserves our business. These guys really are on a different level. The tech on this call, Glenn G, was just terrific. Fast, excellent service; fixed the problem with our existing door bracket efficiently and courteously. It really has been a pleasure to do business with Precision and with the techs we've met. On this call, Glenn really went above and beyond, and once again we are really glad we used Precision. I don't know what their hiring and/or training entails, but when it comes to personnel, Precision really does seem to have some kind of business formula we could all learn from. Using them really is an education.
- William B
Butler, NJ
I used Precision for a new door at my Florida residence. When I wanted to have an opener put in here in NJ, Precision was my first choice. Enrique was great! Respectful and courteous. We chatted a bit, and he sure does love his family, especially his nephews. Good experience all around.
- Lois Justry
Product:
Butler, NJ
My technician was friendly and explained everything he did in an easily understandable manner. I would recommend them to all my friends and neighbors.
- Mary Bodner
Butler, NJ
Excellent service and extremely pleased witht he thoughtful and competent work performed on my three doors.
- George Weinand
Product:
Butler, NJ
Lou was our technician. I had asked for an early appointment and he complied -- was there before 9. He diagnosed the issue with our current garage door opener (which was 13 years old) and recommended installing a new one rather than repairing the old. He was personable, efficient, and neat. Great job!
- Len Stern
Product:
Door Division Team: Lou R
Butler, NJ
Jason provided me with importance information and was able to answer all my questions.So far everything is working good, he did a great job. thank you Jason.
- Door Install
Product:
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
Very satisfied with service provided garage door opener was damaged due to broken water pipe Precision responded within 2 hours and replaced same day fast efficient professional service their technician Shane was very polite and professional HIGHLY RECOMMEND
- Ken Oldham