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about Precision Overhead Garage Door
Precision Overhead Garage Door of New Jerseyhas received 8475 reviews, averaging 5.00 Stars:
Flemington, NJ
Product:
Service Technician Team : Matt D
Belvidere, NJ
Precision is a Great company. They are the only garage door company I use. Their dependable, reliable, stand by their work and The entire job from scheduling to finish product is exceptional. Highly recommend them to all. Our tech Ryan did an Awesome job for us !!
- Jim Chironna
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Service Technician Team : Ryan M
Demarest, NJ
I am very pleased with your service. Everything was perfect. Bruce did a fine job explaining things and doing the repair work. He also presented possible estimates for the future reference. Thank you for your excellent work.
- Hongshik Park
West Caldwell, NJ
James was very nice he took time to explain everything to me then he fixed all the problems on my garage door we are very happy with his work 100% would use them again
- John Ohern
Wayne, NJ
Even after I replaced its battery, the remote control no longer opened or closed the garage door. By the way, the door in question is to the bay in which the wife (BOSS) parks. So, BOSS found Precision in one of those coupon booklets you receive by mail and scheduled a Service Call. As is the case with any contractor we consider, the burden of interacting with the technician of Precision who arrived at our house fell on my shoulders (and is something I, generally, dread). Of course, and with good reason, I was ready, on the offensive, just waiting to explode on the guy if he went down that dead-end street of trying to sell me any unnecessary service or product. In fact, although with one thing I did not appreciate, upon which I expounded, below, overall, the technician who arrived was very polite, patient, and, seemingly, honest, without stressing the importance of buying any unnecessary service or item. Further, what I appreciate the most, and applaud Precision for its approach-on, is the utter lack of any B.S. given by the technician, based on "fear," such as that all 3 units to the garage doors needed to be replaced or, worse yet, all 3 garage structures needed to be totally demolished and rebuilt as they are separating from the main structure of the house, causing unbelievable water damage behind the sheet-rock, and resulting in the growth of mold, mildew, and even magic mushrooms, which my 11 year old daughter would definitely eat, one day, and which only he, with his superior sight, honed after years of experience and schooling, is able to see, or when the garage structure eventually separates entirely from the main house, which will be any day now, electric wires that carry enough voltage to kill a herd of elephants would be whipping around in the air, out of control, and lock-onto, and go after, my 11 year old, burning her hair off, permanently, causing her to suffer life-long PTSD. Instead, and to my surprise, after the technician diagnosed the issue, he suggested various options, with price ranges that were reasonable and feasible (lest we forget, the BOSS does NOT like to spend a penny even when it comes to basics such as our ability to ingress or egress the house). The technician was very courteous and explained what each option entailed. As alluded-to, above, though, the one thing I did not appreciate was the technician's withholding of or hesitancy in volunteering certain discounts available to us. Instead, I had to probe and pry these out of him (I am certain that this strategy is not of his choosing, but others's, and, basically, the technician is following orders.) Once I began asking, though, the technician did not hold back, going as far as conducting research on-line on his tablet to find even more savings for us, all of which significantly reduced the initial estimate of costs. Realizing I was sold and committed, the technician upgraded the system to one of higher quality, without increasing the cost. I gave him the "thumbs-up" to commence with the job, along with a G-Note as a tip, and left for work. (Hopefully, the BOSS will not see this review and discover said tip.) Upon my return home, the BOSS had a HUGE smile on her face, standing at the threshold of the door leading into our house and demonstrating the smooth opening and closing of the garage door for me. For a second, I actually thought I might get some tonight, which is another positive aspect of Precision's, notwithstanding it lasted a second and was imaginary. Although "getting some tonight" from the BOSS was wishful thinking on my part (as I got none), what we did get from Precision is: an awesome, quiet, fast garage door opener; all new pulleys; new springs; new wires; new nylon chain; a new wall panel; a new wall button to open and close the door; and, 2 remote controls. What's better, and unbelievable, is that we got all these, along with peerless service, at a very reasonable cost, without any pain, literally, to our a_ses.
- Aram Ingilian
Warren, NJ
Matthew Dewald Was the best service man I have ever encountered, for any type of home repair! He was personable, incredibly knowledgeable about his area of expertise and was thorough to ensure that the solution he put in place solve the problem. He is a rockstar! He is definitely an asset to Precision overhead garage doors!
- Ken Miller
Saddle River, NJ
Gedes Bruce was a true professional Explained in detail what was broken & how to fix it. Very polite
- Maryanne Arber
Newfoundland, NJ
Awesome service. Knowledgeable and friendly tech.
- kelly crawford
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Service Technician Team : Ferdinand K
Budd Lake, NJ
Ethan saw the problems and explained all to me giving options of what could be done. Very professional and efficient. Did an excellent job. Would recommend to all.
- Barbara DeJong
South Orange, NJ
The technician was John Nicoll. He was polite and professional, explaining various repair options very clearly. Mr. Nicholl worked continuously for an extended period until repairs completed. He is a good representative of your company.
- Steve Schwabish
Hillsborough, NJ
It’s very refreshing to have a Technician who is very knowledgeable about the job he has to do, very courteous , and answered every concern we had. Thank you for sending Brian to do the repairs on our garage door. We found your ads online and read every write-up about your company. We will surely recommend your company to friends & relatives. Mr/Mrs. Santos
- Lilly Santos
Randolph, NJ
On time, courteous and professional service. Thank you.
- Daria Fusaro
Somerville, NJ
Quick response; fast turnaround; courteous and professional staff
- Ricky Uy
Oak Ridge, NJ
I used Precision in the past and was very satisfied with the service. Ryan installed a new garage door opener today and did an excellent job. Very professional!
- Tom Leggour
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Service Technician Team : Ryan M
Far Hills, NJ
Great service!! Brian was very knowledgeable and easy to deal with.
- Nicholas Lordi
Sparta, NJ
I had a garage door and LiftMaster opener installed in 2007 by Precision and pleased but now needed a minor adjustment on the lock. I called to set up an appt. and they got someone out within one hour. WOW! My review is for your service technician Ryan P. Murphy. He did the ajustment on the lock that took a couple minutes and now works well. I told him my LiftMaster opener was about 15 yrs. old and he did a quick check and said the opener was in good working order. He answered questions I had and I didn't feel rushed. He was VERY professional and courteous. As he was leaving I asked him for his card as I wanted to write a review. You're lucky to have him as an employee.
- Leslie Kliff
Harding, NJ
On time, excellent service.
- Vincent Langone
Haledon, NJ
Sean is the MAN! He installed my garage door opened in 1 hour! His work was neat and clean. Professional thru out the installation.
- Herol Kerim
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Service Technician Team : Sean S
Budd Lake, NJ
I had a great experience with Precision, they sent out a true knowledge professional. He conducted a full inspection in minutes and made all of the needed repairs in no time. Quality work for sure and I will be working with them in the near future for all of my homes.
- Kelley C
Warren, NJ
Matt Dewald
- Anita Amatya
Fairfield, NJ
I am not easily impressed by service companies having owned one for 30 years, but this company was fantastic. They came when they said they would come. The tech (James) was polite, knowledgeable, informative, he made me aware of my options and never tried to oversell me. He quoted me a price before he started. He worked quickly, methodically, neatly and checked twice to make sure the installation was flawless and that I understood how to use the new opener. 5 star company and 5 star technician (James Nicoli).
- Joe Cifelli
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Service Technician Team : James N
Lincoln Park, NJ
The service was great and the young technician was knowledgeable. the job was done in a timely fashion and he explsined the process to me. ive used Precision years ago and i eould use them again.
- Mary DeMoor
Flemington, NJ
Matt D. called ahead of time, let us know what time he would be at our house, and apologized unnecessarily for being in the latter half of our window. He was professional, courteous and a pleasure to deal with. Options for the repairs were explained patiently. The repairs were done professionally and quickly. We were very happy.
- Michael Cleckner
Westwood, NJ
They had installed my Liftmaster openers 7 years ago. Robert did a fantastic job troubleshooting the opener and providing several service options. Definitely will recommend.
- Peter
Franklin, NJ
Excellent service
- Neal Carter
Denville, NJ
Sean repaired my door in a very professional, courteous and friendly manner. He diagnosed the problem and described how it would be fixed. I was totally satisfied with the repair and would recommend Precision Door to any with a garage door problem. Nice job Sean
- Steven Gebhardt
Wayne, NJ
We used Precision in the past. Always responsive and their technicians get the job done very efficiently.
- Frances Auferio
Glen Gardner, NJ
I found your website through a 'Yahoo' search. Your website offered a Quick Response. The service technician, Ryan Patrick Murphy, arrived within one hour after I called. Ryan confirmed that the Receiver Logic Control Board had gone bad on the 15 year old garage door opener. He offered to either replace the burned out part or replace the old garage door opener with a new one. I decided to put in the new door opener, which came with a full warrantee, so I wouldn't have to worry about other parts going bad in the old unit after he left. Ryan was very helpful, knowledgeable and quick in completing the repair. I recommend them...!
- David Gaughan Sr.
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Service Technician Team : Ryan M
Passaic, NJ
James Nicoll was very courteous and came earlier for his appointment a convenience for me. He replaced my door opener quickly and was very neat. The new opener is quiet and the light works well, a feature that was missing with my old one.
- Margeret Aramian
Plainfield, NJ
Very professional And neat I thank these gentleman I give high Honors for there work
- Ralph Marion
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
License
NJHIC License #13VH03118600
Matt Dewald was fantastic! A true professional. He arrived within an hour of my call. Incredibly knowledgeable and friendly. He fixed my door in less than an hour. Matt is a true asset to the company. Thank you Matt!
- GK