Garage Door Repair in Jefferson, NJ

Harry Black

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had Mike Dillon come to my house today to repair the noisy garage door, he called and texted me before arriving, he checked out the problems and gave me 3 estimates on repairs, we chose one and he got right to work on replaceing the pulleys, rollers and cables and also adjusted the door, we are very happy on the work he did and how professional and timely he was, I will definitely call you again if I have any problems in the future and would ask for Mike, thanks

Laura Colon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am extremely satisfied with the product and the service at the time of installation. Their tech Ethan was knowledgable and did a great job. However, I’m only giving this company three stars, because of their high pricing and poor customer service response after the fact. I originally called Precision because one of the springs on my garage door broke, and I wanted to get an estimate for repair. Ethan suggested that I should also think about having the garage door unit replaced at the same time as the springs, since it was almost 17 years old. I was given three quotes for the work and picked the middle quote, which was just over $3,000. Ethan said he had the supplies to do the job right then and there, so I gave him the ok. After the work was completed, and I finally got to sit down and look at the bill in my email, I had a few questions regarding the high prices on some of the the charges, so I reached out to the Pompton Lakes office on 2/12/26. The woman who answered took my information, and assured me that she would have the owner reach out to me by the end of the day. That never happened. I then replied to the text message I received from "Rob, the Service Manager" at Precision on the day the tech came to my home. In the text message, he asked me to contact him if I had any questions, which I did. I contacted him by text on 2/13/26. On 2/14/26, he told me that he was the person that was supposed to get back to me on the on the 12th, but never did. He then stated that he would have a higher up contact me on Monday, 2/16/26. Until now, no one has contacted me, and it's 2/28/28. All I wanted to do was discuss my concerns about some of the part pricing, and no one responded. This company needs to do a better job of customer service at the corporate level.

Len Labonia

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent company. Easy booking, on time, fair price and good workmanship. Highly recommend.

Mary Buda

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Garage Door responsive to needs. Had garage door that wouldn’t stay closed. I needed a new motor. John Delphi gave me options, no hard sell. He worked diligently for 2 hours installing a new motor and pulleys. Very pleasant, professional gentleman. I am pleased with Precision, their staff and how quickly my problem was resolved. John spent time going over the new system, which is easy. Very happy.

Ron Kern

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

great service, tuned up my doors and fixed a broken spring. Changes roller and wires. Very satisfied. Ethan was very professional and explained my options, Thank you completely satisfied.

Arnaud Protin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service was quick and easy. Was able to estimate and do all work in one trip. The technician was extremely pleasant.

Dan Garofalo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great job, technician was on time, professional, and efficient.

Tom Heller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My first experience with Precision was great. they let me know who was coming and when he would be here. Kevin called with an arrival time and arrived at that time. He listened to my explanation of the problem and then examined the door, parts, and the operator. then he fixed the problem.

Linda/Stephen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is the second time that we have used Precision. This go around we installed a new opener to replace the 14 yr old broken appliance. Tim explained in detail what options we had and when complete with the job even made sure that the HomeLink button in my car was set to go as well. Thanks go to you for a continuing satisfied customer experience!

Barbara

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ben is knowledgeable, polite and very clearly explained to us our problem. We are extremely happy with his service. Our garage door functions better than ever. Thank you Ben.