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Read what people are saying
about Precision Overhead Garage Door

Precision Overhead Garage Door of New Jersey
has received 328 reviews, averaging 4.05 Stars:

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Easy to schedule; on time; Good, polite, and capable service man: work done well: A tad expensive.

- Roy Knapp

A Response from: Doug

Thanks for the review, Roy! We appreciate you sharing your experience with Precision!

Ferdinand K Service Provided:

Garage Door Repair


Service Technician Team : Ferdinand K
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Used Precision Garage doors for repair needed. Nice work, friendly staff but repair was a bit pricey for the work performed.

- Mike E

A Response from: Doug

Thanks for the review, Mike. We appreciate you taking the time to share your experience with Precision.

Ferdinand K Service Provided:

Garage Door Repair


Product:

Cables


Service Technician Team : Ferdinand K
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Didn't get to finish! Cleaned the tracks for the new rollers. He was careful about health safety necessary at this time and polite; answered questions. Hopefully it will all work well for the years ahead! (Not sure if the first part of this went through) but just mentioned I ended up with new rollers that I'm not sure were necessary at this time but hopefully they will be efficient for the years ahead.

- Arlene Metrione

Ryan M Service Provided:

Garage Door Opener Repair


Service Technician Team : Ryan M
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was quick and professional!!

- Ed Forman

Kevin S Service Provided:

Garage Door Opener Repair


Service Technician Team : Kevin S
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Torsion spring replacement. Great service but you pay for it.

- Mike Gorman

Brian H Service Provided:

Broken Garage Door Spring Repair


Service Technician Team : Brian H
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Emergency situation and the technician, John, was able to come out on a cold rainy Sunday with short notice. He explained everything, was able to close the stuck garage door and suggested we replace it. Definitely 5 star service, but I deducted 1 star because the quote for the new door was considerably higher than we were able to find elsewhere.

- Michael Small

John D Service Provided:

Garage Door Repair


Service Technician Team : John D
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick response and repair. A bit pricey though.

- Matthew Gropp

Chris K Service Provided:

Garage Door Opener Repair


Service Technician Team : Chris K
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was pleased with the results of the replacement of parts for my garage door opener.

- Paul Traina

Service Provided:

Garage Door Opener Repair


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very friendly and knowledgeable but don’t work on EZ Torsion doors, so fixed the unraveled cables and re-tensioned springs myself.

- Tim E

Ryan M Service Provided:

Broken Garage Door Spring Repair


Service Technician Team : Ryan M
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very pleased - installation by Sam and his associate was perfect. On time, professional, communicated well & helped me to reset car connection with door opener. Slight problem with work process: Cleanup ! Styrofoam packing of door left many small foam pieces on garage floor & part of driveway. They should have been vacuumed upon completion of the job but were not.

- Gwynne & Ray Wier

Faber V Service Provided:

Install Garage Doors


Product:

Garage Doors


Door Installation Team: Faber V
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Location

- Ellen Ehrlich

Ryan M Service Provided:

Garage Door Opener Repair


Service Technician Team : Ryan M
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Everyone was very responsive. Glenn showed up exactly when he said he would. Unfortunately I am looking to replace my current 30 year old single panel tilt door and Glenn informed me that you do not carry that style door. If I cannot find one I will call you back to look at my other options. Thank you

- Earl Riley

Service Provided:

Install Garage Doors


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

2 men were gentlemen and really cared of task

- Paul Karocca

Matt D Service Provided:

Broken Garage Door Spring Repair


Product:

Cables


Service Technician Team : Matt D
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I just did a garage door repair on one of my doors. Technician said I needed to replace all the hardware, but didn't need to replace the doors which could be sanded down & re-painted at a later date. It was still more expensive than I was expecting, but technician was prompt and explained what needed to be done.

- Elaine Speiser

Kevin S Service Provided:

Broken Garage Door Spring Repair


Product:

Cables


Service Technician Team : Kevin S
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Came within an hour from my call. Replaced springs pulleys and cable. Cleaned up after work completed. pricey but happy with the job

- Tom Calabrase

Lou R Service Provided:

Broken Garage Door Spring Repair


Product:

Rollers


Service Technician Team : Lou R
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Awesome technician did a great job. Professional, clean, explained everything clearly. When scheduling, know there is a charge just for the appointment, and be sure to ask how much additional charge for parts beyond the motor of a new garage door opener. My own fault for not asking, but I felt a little blindsided by the final bill.

- Laura Fleming

Lou R Service Provided:

Garage Door Opener Install


Product:

Belt Drive Garage Door Opener


Service Technician Team : Lou R
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I get a lot of advertising from your company and at the same times I get advertising from Door To Door. I have used your company a total of 3 times now (each time $600 plus), although expensive I have been very satisfied with the work done and the technicians that did it, as well as the fast and prompt service. However, I find your advertising to be very misleading in a lot of ways. For example, who knew that the waiving of the service fee when the installation of a new garage door opener was done was considered a promotion and or discount, thereby disallowing me the $50.00 off coupon for any Liftmaster opener??!! The technician Tommy called the office and all they would give me was $25.00 not $50.00. It does not make sense Also, did I get the free trolley shield mentioned below? And what about the Senior Citizen Discount. Please be sure Owner Doug sees this review, otherwise I will call him as the email suggests. Thx.

- Joanne Hall

Tommy S Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : Tommy S
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Happy with the service and professionalism provided by the technician.

- Steve Ahern

John D Service Provided:

Garage Door Repair


Product:

Remotes / Keypad


Service Technician Team : John D
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kevin Stasiack was our technician. He was very professional & experienced. He solved our garage door issues & I would recommend him & Precision door.

- K. Gallagher

Kevin S Service Provided:

Garage Door Repair


Product:

Garage Door Opener


Service Technician Team : Kevin S
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Phil did a great job installing new torsion springs and a new garage opener. Unfortunately, I didn't get the opportunity to review the detailed quote prior to agreeing to perform the work. My mistake, I should have asked. If I had reviewed the details, I would have declined the installation of 12 new nylon rollers at a cost of $276. As a senior on fixed income, this was an expense I didn't need to incur.

- John Bonagur

Service Provided:

Garage Door Opener Repair


Product:

Garage Door Opener


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kevin was great! I do think the pricexwas a bit high.

- Kordai Decoteau

Kevin S Service Provided:

Garage Door Repair


Product:

Rollers


Service Technician Team : Kevin S
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

MAtt was punctual, professional and very helpful

- John Newhouse

Matt D Service Provided:

Garage Door Repair


Service Technician Team : Matt D
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had my garage doors installed in 2006 by Precision. Even at that time they had great prices, quick service and did excellent work. Recently (Dec 2018) a cable was broke and the bracket for the track fell off the ceiling, so the track was hanging and the garage door was jammed. This happened at 4:45PM. I called Precision and by 5PM they dispatched a technician over. Eric was onsite at 5:45PM and in one hour he completed the repairs. Amazing that within 2 hours from onset of problem to back to normal. I took off 1 star as Precision did not have my records from 2006 and I had to show my receipts/work orders for the install done in 2006. Luckily I am organized and I have all my paperwork filed.

- HG

Service Provided:

Garage Door Repair


Product:

Cables


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service call was terrific - Kyle was on-time, professional and courteous. He spotted the problem immediately and came up with a most satisfactory solution. Thank you. swk

- Steven W Katz

Service Provided:

Garage Door Repair


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very pleased with the quick repair response I received. My garage door cable was fixed in less than 24 hours of my call. Glen, my repair man, was pleasant and efficient.

- Loretta Langelotti

Service Provided:

Broken Garage Door Spring Repair


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My technician called and asked if he could come earlier than my appt. time. He was very knowledgeable & answered any concerns I may have. I would recommend your company.

- Diana Smith

Chris K Service Provided:

Install Garage Doors


Product:

Garage Doors


Service Technician Team : Chris K
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 star rating! Glen came to our home and explained in detail what needed to be done. He was knowledable and patient!

- Corinne Pecile

Service Provided:

Broken Garage Door Spring Repair


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Marc M. did everything right. He called when he was enroute to my house and was well within the scheduled window. Marc presents himself well. He is a gentle person who is polite, caring and knowledgeable in his craft. Safety and security is very important to us and Marc checked off those boxes in my eyes. First time customer of Precision and we’re very satisfied. Will definitely call again.

- Patrick Kelly

Marc M Service Provided:

Garage Door Opener Repair


Product:

Rollers


Door Installation Team: Marc M
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Professional, polite and did a great job.

- Robert Ascrizzi

Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kyle showed up promptly, called to notify us that he was there (as we were out at the time), and in a few hours, had installed the garage door by himself (!). He disposed of the old garage door -- which was a heavy wooden one -- cleaned up well, called to notify us he was done, and barely left any trace that he was there. We're pleased with the experience and workmanship so far (after a few weeks), and hoping that this door lasts a long time. A job well done (...but ask me again in 6 months). ;-)

- Mark

Kyle S Service Provided:

Install Garage Doors


Product:

Garage Doors


Door Division Team: Kyle S
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Precision Overhead Garage Door
Office: (973) 283-3555
220 West Parkway
Suite 9

Pompton Plains, NJ 07444