Review:

Phil did a great job installing new torsion springs and a new garage opener. Unfortunately, I didn't get the opportunity to review the detailed quote prior to agreeing to perform the work. My mistake, I should have asked. If I had reviewed the details, I would have declined the installation of 12 new nylon rollers at a cost of $276. As a senior on fixed income, this was an expense I didn't need to incur.

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Kevin was great! I do think the pricexwas a bit high.

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MAtt was punctual, professional and very helpful

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I had my garage doors installed in 2006 by Precision. Even at that time they had great prices, quick service and did excellent work. Recently (Dec 2018) a cable was broke and the bracket for the track fell off the ceiling, so the track was hanging and the garage door was jammed. This happened at 4:45PM. I called Precision and by 5PM they dispatched a technician over. Eric was onsite at 5:45PM and in one hour he completed the repairs. Amazing that within 2 hours from onset of problem to back to normal. I took off 1 star as Precision did not have my records from 2006 and I had to show my receipts/work orders for the install done in 2006. Luckily I am organized and I have all my paperwork filed.

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The service call was terrific - Kyle was on-time, professional and courteous. He spotted the problem immediately and came up with a most satisfactory solution. Thank you. swk

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I was very pleased with the quick repair response I received. My garage door cable was fixed in less than 24 hours of my call. Glen, my repair man, was pleasant and efficient.

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My technician called and asked if he could come earlier than my appt. time. He was very knowledgeable & answered any concerns I may have. I would recommend your company.

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5 star rating! Glen came to our home and explained in detail what needed to be done. He was knowledable and patient!

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Marc M. did everything right. He called when he was enroute to my house and was well within the scheduled window. Marc presents himself well. He is a gentle person who is polite, caring and knowledgeable in his craft. Safety and security is very important to us and Marc checked off those boxes in my eyes. First time customer of Precision and we’re very satisfied. Will definitely call again.

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Professional, polite and did a great job.

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Kyle showed up promptly, called to notify us that he was there (as we were out at the time), and in a few hours, had installed the garage door by himself (!). He disposed of the old garage door -- which was a heavy wooden one -- cleaned up well, called to notify us he was done, and barely left any trace that he was there. We're pleased with the experience and workmanship so far (after a few weeks), and hoping that this door lasts a long time. A job well done (...but ask me again in 6 months). ;-)

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Tim was very friendly and good

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Kevin arrived on time and explained the garage door repair that was needed. Upon my agreement to have the work done, he went about his job professionally. He was very polite.

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Great service, quick and friendly.

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My wife said that your service tech was excellent but thought your prices were very high.

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I was very impressed with the proffechinalism of the technician. I would highly recommend this company again.Frank grasso.

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Kevin knew his stuff...

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Tech was courteous and addressed the issues while explaining the options available to me

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Tech Bob was great. Did a great job, was very informative, on time and made all options clear. Cost was a little higher than expected but it was more acceptable than replacing doors that are still operational after 14 years with 1 basically never used.

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Easy appointment making. Good window of times to show up. Arrived on time, actually early! Nice crew, looked professional and very friendly and informative. I feel they were honest and did us a great job and seemed to go above and beyond! Thanks again to the crew!

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This is the second opener I've had isstalled by PDS Fisrt one was 6/10. NOT happy with a product only lasting 6 1/2 years!!!!! Please explain!!!! That said, Amber we great on the phone, scheduled appt same day. Brian Hallock was amazing. Called twice to say when he'd be here. Explained my options clearly Installed new opener quickly and it was clear he really knows his business Just wish LiftMaster was as good as you seem to think cuz its all you carry

Hi Tom, As discussed, we were able to contact Liftmaster this morning (and even though the "travel module" was out of warranty (5yrs) ) we were able to negotiate a $200 credit. We will be passing this onto you in the form of a refund check. We will be mailing this out to you in the next couple of days!

Review:

Purchased a new garage door opener. Mike S was friendly and courteous. Performed installation quickly and efficiently. I greatly appreciated his advice for future door improvements. I wish I had known what model number I was purchasing prior to deciding to purchase a new opener. I researched it online and at Home Depot today.

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If Rob Z shows up then you'll be in good hands. He did a great job and was professional. The cost of the repair was higher than I expected.

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Very pleased with Eric our serviceman. He was very professional, curitious neat. I would recommend him anytime.

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Prompt, efficient, friendly service from my phone call to the completion of my garage door repair. Kevin explained my options clearly and fixed the door to my complete satisfaction. Excellent! Precision lived up to the recommendation of my neighbors 100% and will be the only company I call in the future.

Review:

Had an appointment within two days of calling for service. Technician was knowledgeable & efficient. In and out in one hour. Had two new springs & two cables installed. I thought that the price was a little high for this service. Only reason not a 5 is the cost.

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excellent Service. Kevin was very knowledgable and he did a great job within a tight deadline that I gave him. very thorough and I would highly recommend

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The mark of a good company is how they correct issues or problems if the arise. I had some issues with a garage door spring repair, and once I communicated these issues to the company, I received a phone call from the owner Doug, and a call from the manager, Bob. My concerns were handled professionally & quickly, leading to a very acceptable outcome. I am quite happy at how attentive the management, and technicians, were to my concerns. Thanks for addressing things so fast.

Review:

Customer Service was excellent - from the initial call to the finished job. Brian B was courteous, knowledgable, and professional. The work was performed as described and agreed - very happy with it. The only reason I scored them a 4star instead of 5 is because of price. The job was a repair and I thought it should have been less, but I had no time to research, compare or shop. If I were installing all new I would definitely go with this company - they know what they are doing and are worth it; for repairs, expect to pay top dollar and have a very pleasant experience.

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Brian was very professional and understanding. I would definitely recommend Brian without any hesitation!