Read what people are saying
about Precision Overhead Garage Door

I found Precision Overhead Garage Door via an internet search. I recognized the company logo as I have seen their vehicles in my area before, and at this time I was in need of a garage door repair. One night while watching TV, a sudden and loud bang was heard. It turned out the main spring and cables broke and snapped. The next day while viewing the Precision's informative website, I was able to make an appointment on line for same day service. Technicians Tom and Joshua were assigned to my repair. They contacted me via phone with an ETA, and upon arrival they were able to inspect the door thoroughly and provided a itemized estimate of what needs to be repaired with parts and labor, and gave me several options on how I could proceed where I can make an informed decision going forward. They were professional in their demeanor and appearance. As it turned out I was able to have the necessary repairs made that day as Precision not only has a well equipped company truck, but they accept various forms of payment. A week later, the door is running smoothly and much quieter. Thanks Precision!

- B. Smith

This service was for a follow up for the garage door I replaced last year. Recently the door was operating a little more louder so I needed it to be checked. The technician evaluated all of the components and advised I replace some of the parts to enable quieter operation. I authorized the work and am totally satisfied with the result which took less than an hour to complete including additional lubrication. The only reason I rated 4 stars vs 5 stars is the cost was a little more than expected.

- Edward Washington

Great service and response time. Vincent the tech was very professional and clear with the options I had. Job was done in a timely manner. Price was a bit high for the repair I did.

- Raymond Toma

Appointment setting and tech service meets expectations. Excessively expensive and most likely will not be my first call next time.

- Robert Leech

I chose Precision Overhead because of the 24 hour service. I was not only unable to open the garage but locked out of the front door. I was disappointed to learn I'd have to wait till the next day but early the next morning I received a phone call from a lovely woman who moved my appointment up to that morning. Killian McKnight arrived on time, figured out the problem and waited with us until the locksmith arrived so he could inspect the whole mechanism. He was professional, personable and knowledgeable. What a great combination. I highly recommend your company

- Kathy Kane

Very professional company and service. Good follow up. Pricey. $365.00 to replace 1 cable on garage door.

- Debra Melber

The service provided by Ricky was great. He was very knowledgeable and professional.

- Anna

Hi Anna, Appreciate you sharing your experience with Ricky and the quality service he provided. Thank you for choosing Precision Garage Door Service.

The technician was totally professional and personable and Precision has excellent customer service. However , I was very disappointed at being charged close to $500 for two new garage door openers. That just seems outrageous.

- Nancy Holster

Hi Nancy, Glad to hear our technician and customer service team made a great impression. We understand your concern about pricing, and we appreciate you sharing your perspective so we can continue improving. Thank you for choosing Precision Garage Door Service

The door expert was courteous and professional. He was not able to solve my problem. He offered me a solution to my issue. The response time was great. He came the same day I called.

- Gloria Wadood

Hi Gloria, Thank you for sharing your feedback! We’re glad to hear our technician was courteous, professional, and able to respond the same day you called. While we regret the issue couldn’t be fully resolved during the visit, we appreciate that a solution was offered and hope it helps address your concern. Your comments are valuable to us as we strive to provide the best possible service. Thank you for choosing Precision Garage Door Service.

Happy with the service

- Dee Duncan

Hi Dee, We’re glad to hear you were happy with the service! Your feedback is greatly appreciated. Thank you for choosing Precision Garage Door Service. Take care.

Service was very prompt and efficient. Everything went very smoothly, and the result is that I have a garage door that is very easy to open and close.

- Marjorie Picard

Hi Marjorie, Thank you for your feedback! We're so glad to hear that your service experience was prompt and efficient, and that your garage door is now operating smoothly. It’s always our goal to make the process as seamless as possible for our customers. Thank you for choosing Precision Garage Door Service, take care.

Al was great. He explained everything in detail that would be done. Replaced door parts.

- James Harte

Shane was very good with explaining what was needed and different options. Happy with work. Customer service also was helpful since Shane was running behind schedule. He called and informed me when he would arrive. Like the website attached so you could follow when he would arrive and liked the picture and name of repair person who would be coming.

- Diane Jagt

Service was prompt. Called in the morning and the technician arrived in the afternoon. Identified the problem and solved it. Technician (Luke) was courteous and professional. I did think the price for the job (safety sensors replaced) was fairly high but I did agree to it up front.

- Glenn Caltabilotta

Rob was very courteous and professional. I was quoted that the cost for the garage door spring would be $210.00. Rob said the cost was actually $410 or $420. I asked why it was doubled. The person on the phone only quoted price of spring. I had reported when I called yesterday it was the spring and cable. Rob said the spring was twisted and had to be cut. The cable was another price plus the safety mechanism had to be repaired. He worked with me and saved me approximately $25.00 by asking if I was a AAA member and if I would by check. I said yes to both so cost was $386.30.

- Suzanne Vogler

the crew was very professional and and courteous. you lucky to have guys like Jon&John:)

- Mark Janiec

I called Precision Garage Door Service to fix my garage door on a Saturday during the winter, meaning it was an emergency as I didn't want to leave my car outdoors. Their service was outstanding. From the first phone call to the repair service, Precision showed a remarkable customer service. The reason why I am giving four stars, it's because I felt the service was way overpriced. As a comparison, I did a similar service in my previous home garage door 2 years ago and paid less than 1/3 of the price. That other company was not available to do the emergency service for me today.

- Andre Silva

Charlie did a good job

- David Ludwig

Service Person was great .. really worked with me and explained everything with options. The only reason I did not give 5 stars was the pricing. I think the pricing could be lower based on other estimates received.

- Cindy Bangaree

Gratified that the company stands behind it’s work

- Maurice Kelly

We are very happy with the service and repair by your technician Luke. In addition to being knowledgeable and decisive of the issue and required repair, Luke was friendly and likeable. Thanks for your help.

- John Monaghan

Dave was great. He identified the problems with my door openers, explained my alternatives and did the repairs promptly and I’m very satisfied with the result.

- Marjorie Gross

Shawn was terrific & very professional.

- Rod Rodrigues

Excellent response to my initial inquiry re: replacing my old garage door opener Salesman showed up on time very knowledgeable and well spoken Ready to do install immediately

- Carol Anderson

Please send invoice, thank you

- Jim Maloney

Thanks for your help! Your technician Glen was on time and did the necessary repairs. He was efficient and explained everything to my wife and I. Thanks again.

- John Nolan

David arrived on time, and was helpful, knowledgeable, and professional. Identified problem with key pad and replaced.

- John Norton

The service person was excellent, very helpful. Not as happy with the company trying to over charge me for a simple procedure. The service person being so helpful is the only reason I didn’t give you one star.

- Elizabeth Roche

Due to good reviews regarding the job.

- Rosa Wadhwani

Extremely fast courteous service. A little on the pricey side, though. Luke the door tech was very knowledgeable and thorough.

- Mark Noble