Read what people are saying
about Precision Overhead Garage Door

We have used Precision Door in the past and were very satisfied with the service. When our garage door opener failed we called them again. We got an appointment the very next day. When the technician got here to install a new door opener he was friendly, polite, efficient and got the job done quickly...and helped program the remote opener in the car. We are very satisfied.

- Jim Spero

Hi Jim, Thank you for sharing your experience! We’re so glad to hear you’ve trusted us before and that we were able to assist quickly when your opener failed. It’s great to know your technician provided friendly, efficient service and even helped program your remote. We appreciate your continued confidence in our team! Thank you for choosing Precision Garage Door Service.

To: Michael Brickner, President Now a days no one takes the time to write a letter (email) about the outstanding service they receive. Today, I meet your employee, Shane Havrilla. I called the company this morning because when I got up I found my garage door was open. I called the police and my next call was to Precision Garage Door. They had given me an estimate on another garage door I needed to replace, Michael Porta was the sales person. Shane came the same day and not only got the door to close but he did a fantastic job in securing the door so no one could get back in. He was professional and explained to me what he was going to do so I would understand, my main concern was to be safe and he did just that. Precisioin Garage Door shouild be proud to have an employee like Shane Havrilla. His kundness was most appreciated. Sincerely, Imelda Toland 46 Netcong Road Budd Lake, N.J. 07828 cc: Doug

- Imelda Toland

Hi Imelda, Thank you for taking the time to share such a thoughtful message about your experience. We’re so glad Shane was able to respond quickly, secure your door, and provide the peace of mind you needed. His professionalism and kindness truly reflect the values we strive for every day, and we’ll make sure your kind words are shared with him and our leadership team. Thank you for choosing Precision Garage Door Service.

Alan was terrific

- John Rath

Hi John, Thank you for your feedback! We’re so glad to hear Alan provided terrific service and made your experience a positive one. We appreciate your trust and look forward to assisting you again if needed. Thank you for choosing Precision Garage Door Service.

I was so impressed with the service we received. I was very pleased with our tech Shane and was very glad that he took the time to explain everything in detail . Would totally recommend him as a great technician.

- Gwen Lawrie

Hi Gwen, Thank you for your review! We’re so glad to hear Shane provided excellent service and took the time to explain everything in detail. Your recommendation means a lot to us, and we’re happy you had such a positive experience. Thank you for choosing Precision Garage Door Service.

Shane was terrific. Professional, Intelligent, Social, very pleasant to work with. He diagnosed the problem quickly and repaired it quickly. Could not be happier.

- Rhonda Schneider

Hi Rhonda, Thank you for sharing your feedback! We’re thrilled to hear Shane provided such professional and efficient service. It’s great to know he diagnosed and repaired the issue quickly while making the experience pleasant for you. We appreciate your kind words! Thank you for choosing Precision Garage Door Service.

The young technician dispatched to my home for the service call was very knowledgeable and courteous. He worked with me in establishing the necessary repair work and a reasonable price.

- Robert Finamore

Hi Robert, Thank you for sharing your feedback! We’re glad to hear our technician was knowledgeable and courteous, and that you felt comfortable with the repair plan and pricing. Providing professional service and fair solutions is always our goal, and it’s great to know we met your expectations. Thank you for choosing Precision Garage Door Service.

We had a broken spring/cable on a very heavy garage door. Precision was the first company I called and they booked our appointment to fix the problem almost immediately. The technician was so communicative in when he would arrive, he explained the issue easily and fixed it in what seemed like a snap. Reasonable price, quick and easy, and friendly. Great company. Hope not to need them again but if I do, I know who I’m calling!

- Rae Broxson

Hi Rae, Thank you for sharing your experience! We’re so glad to hear our team was able to respond quickly and provide clear communication throughout the process. It’s great to know the repair was completed efficiently and at a reasonable price. We appreciate your trust and look forward to being here if you ever need us again. Thank you for choosing Precision Garage Door Service.

Our experience with Precision Garage Door Service was exceptional! We have received ads with coupons from Precision, checked with the BBB and saw their high rating and positive reviews. The company's website was very informative and scheduling the appointment online was easy, with many dates and times available. Their communication from the time of scheduling through appointment follow up was excellent. The technician, Randy, was professional, knowledgeable and pleasant! He clearly explained everything about the job and presented different options. Randy contacted us prior to the appointment, arrived promptly and worked efficiently. We are very pleased with our new garage door opener and Precision's service from start to finish!

- S&P G

Hi S&P G, Thank you for sharing such a detailed and positive experience! We’re thrilled to hear that everything from scheduling to communication met your expectations. It’s great to know Randy provided professional, knowledgeable service and clearly explained your options. We’re delighted you’re happy with your new garage door opener and the overall experience with our team. Thank you for choosing Precision Garage Door Service.

The company gave me a 4 hour window for the appointment, but Randy still came late to look at my broken garage door opener. I told him that the sprocket broke off and and I showed him my perfectly good sprocket cover that he took from me and shoved it into his van and I never got that back. He took a slight peek at the opener, then worked on his iPad for 10 minutes, then came up with two astronomical and highly unethical prices. He wanted to charge me $1250 for replacing a $20 sprocket or $1500 for a new opener. I feel violated, angry and disappointed by highway robbery style business, not to mentioned they basically stole my perfectly functional part of my opener. I called them about it three times, but I am just getting the run around. Needless to say I don't only "Not recommend" them, but I warn everybody to stay away from Paramus Precision Garage door. I intend to report the incident to the BB, as well.

- Laszlo Horog

Hi Laszlo Horog, We’re truly sorry to hear about your experience and the frustration it caused. This is not the level of service we strive to provide, and we take your concerns very seriously. According to our records, Randy spoke with you on 10/25 and mentioned he wasn’t sure if he had the sprocket cover but would check his van and reach back out. We understand how important this part is to you and regret that this follow-up did not happen as expected. We’d like the opportunity to review what happened and remedy the situation to the best of our ability. Please reach out to us directly at 888-616-9021 opt 2 Sincerely, Antonio M. Customer Experience Manager

Luke was at my door within a couple of hours of my phone call. He gave me information as to the different motors available and installed my choice quickly. He demonstrated how everything worked and watched me as I ran through the steps. I am extremely satisfied and will recommend this company and Luke to all

- Joel Layman

Hi Joel, Thank you for your review! We’re thrilled to hear Luke was able to arrive quickly, provide clear information on your options, and ensure you felt confident using your new opener. Your satisfaction means a lot to us, and we truly appreciate your recommendation. Thank you for choosing Precision Garage Door Service.

If I could give 6 stars, I would. Tremendous service and communication from start to finish. Work was done in a timely, clean and effective manner. HIGHLY recommend.

- Dave Hill

Hi Dave, Thank you for your amazing feedback! We’re thrilled to hear that our team delivered tremendous service and clear communication from start to finish. It’s great to know the work was completed efficiently and met your expectations. We truly appreciate your recommendation! Thank you for choosing Precision Garage Door Service.

Ethan was amazing! He was thorough, friendly and polite. I had a gap between the doors and the trim yjay was making my basement very cold. He explained everything he would be doing and even told me that lubricating the doors could make them quieter. He walked me through the financing process and was very patient with my lack of computer expertise. When he was done you could already feel a difference in the tmperature of my home. I highly recommend Precision and, if Ethan is your technician, it's an extra bonus!

- Frances Dombrowski

Hi Frances, We’re so glad to hear Ethan provided such thorough and patient service. From explaining the work and offering helpful tips to walking you through financing, it sounds like he went above and beyond to make sure everything was perfect. It’s great that you’re already noticing a difference in your home’s temperature! Your recommendation means a lot to us. Thank you for choosing Precision Garage Door Service. Take care.

Great service, great work, and we are happy with the end result.

- Sandra Morris

Hi Sandra, We’re so glad to hear you’re happy with the service and the final result. Your feedback means a lot to us, and we appreciate you taking the time to share it! Thank you for choosing Precision Garage Door Service. Take care.

Happy with the service

- Dee Duncan

Hi Dee, We’re glad to hear you were happy with the service! Your feedback is greatly appreciated. Thank you for choosing Precision Garage Door Service. Take care.

Repair Technician Luke contacted me to see if it would be ok to come early for my appointment. Once here he thoroughly checked everything and made necessary repairs and maintenance to get everything working smoothly.

- Tim Osborne

Hi Tim, Thank you for sharing your experience! We’re glad to hear Luke was able to arrive early, thoroughly inspect your system, and complete the necessary repairs and maintenance to keep everything running smoothly. Providing proactive and professional service is always our goal, and it’s great to know we delivered that for you. Thank you for choosing Precision Garage Door Service.

Prompt excellent service!

- Linda Jarman

Hi Linda, Thank you for sharing your feedback! We’re glad we could provide prompt, excellent service and meet your expectations. Thank you for choosing Precision Garage Door Service. Take care.

I had a great experience with Precision Garage Door Service. Technician Michael Dillon was incredibly kind, professional, and knowledgeable. He took the time to explain everything clearly and made sure the job was done perfectly. It’s rare to find someone so courteous and thorough. I highly recommend both the company and Michael for any garage door service needs!

- Ryan Macarico

Hi Ryan, We’re so pleased to hear Michael provided such courteous, professional, and thorough service. Taking the time to explain everything and ensuring the job was done perfectly is exactly what we strive for. Your recommendation means a lot to us! Thank you for choosing Precision Garage Door Service. Take care.

Ricky quickly identified the issue, explaining the options pros/cons and promptly fixed the garage door. He was even very understanding and patient with a crazy dog inside. Thanks so much!

- Kathleen McGinley

Hi Kathleen, We’re happy to hear Ricky provided such clear explanations and quick service. It’s great that he handled everything professionally even with a lively dog in the mix! Your feedback means a lot to us. Thank you for choosing Precision Garage Door Service. Take care.

Charlie did an excellent job! Thanks so much

- James Botte

Hi James, We’re happy to hear Charlie did such an excellent job for you. Thank you for taking the time to share your feedback it means a lot to us! Thank you for choosing Precision Garage Door Service. Take care.

Amazing experience! Vinnie the service technician was awesome! Super professional and knowledgeable. I called for service on a Monday morning. By noon the same day the garage door was fixed. No shenanigans or bait n switch. When it comes time to upgrade the motors, I will call Precision Garage Door. Again…outstanding customer service and experience all around. Top notch!!!

- Vincent Reyes

Hi Vincent, We’re thrilled to hear Vinnie provided such outstanding service and got your door fixed the same day. Professional, knowledgeable, and transparent service is what we strive for, and it’s great to know your experience reflected that. We look forward to helping when you’re ready to upgrade your motors! Thank you for choosing Precision Garage Door Service. Take care.

I’m absolutely satisfied with the work that has been done not only that it was super fast I will recommend this company to anybody.and everybody 10/10 amazing

- Star Bermudez

Hi Star, We’re thrilled to hear you had such a great experience and that everything was completed quickly. Your 10/10 recommendation means the world to us, and we truly appreciate you sharing it! Thank you for choosing Precision Garage Door Service. Take care.

John came out to correct the garage door slamming down .., he knew right away what the problem was and fixed it quickly!! Thank you, John

- Pat Hanna

Hi Pat, We’re glad John was able to quickly diagnose and fix the issue with your garage door. Fast, effective service is what we strive for, and it’s great to know he delivered exactly that. Thank you for choosing Precision Garage Door Service. Take care.

New customer to Precision and needed a new motor etc. got a very reasonable quote and the installer was terrific. He explained everything in detail went over options and gave us several choices. Ricky Christensen was the installer. Definitely a great worker very thorough! They found a new customer here

- Mike Fiduccia

Hi Mike, We’re so glad to hear your first experience with us was such a positive one. Ricky’s thorough approach and clear explanations truly reflect the level of service we aim to provide. It’s great to know you felt confident in your options and the installation process. Welcome to the Precision family! Thank you for choosing Precision Garage Door Service. Take care.

Pricing was great. Service was prompt. 5 Stars! Ricky went over everything, gave me some options and we were able to work out pricing. Install was finished in under 2 hours for a brand new garage motor. He stayed to make sure everything was programmed correctly and left a clean job site. Thanks again! Kurt H Wayne, NJ

- Kurt H.

Hi Kurt, We’re thrilled to hear Ricky delivered such prompt and professional service. It’s great that he walked you through the options, worked out pricing, and ensured everything was installed and programmed perfectly all in under two hours! Your 5-star feedback means a lot to us. Thank you for choosing Precision Garage Door Service. Take care.

Our service technician arrived when he said he would. He explained what he was going to do showed my husband. Everything gave us two options. We told him what we wanted. He got started on the work right away and was finished in about an hour. Our technician was Killian McKnight. Would highly recommend this company

- Steve And Donna Affuso

Hi Steve and Donna, We appreciate you sharing your experience and recommendation. It’s great to hear Killian arrived on time, explained everything clearly, and completed the work efficiently. Providing options and answering questions is exactly the level of service we strive for every day. Thank you for choosing Precision Garage Door Service. Take care.

Matt was brilliant, diagnosed the problem, presented the options and had everything up and running at the first visit. Highly recommend this company.

- Liam Quinn

Hi Liam, We’re so pleased to hear Matt provided such efficient and professional service. Diagnosing the issue, explaining your options, and getting everything resolved on the first visit is exactly the level of care we aim for. Your recommendation means a lot to us! Thank you for choosing Precision Garage Door Service. Take care.

Shane did an exceptional job overall. Pleasant, professional and explained exactly what he would be doing. Replaced batteries on 2 door openers, new light bulbs, and checked everything out. He went above and beyond!

- Diana Golini

Hi Diana, We’re so glad to hear Shane went above and beyond during your service. It’s great that he took the time to explain everything clearly and ensure your openers and system were in perfect working order. Your feedback means a lot to us! Thank you for choosing Precision Garage Door Service. Take care.

Technician was courteous, knowlegeable, and very helpful. We will use Precision next time.

- Diane Retica

Hi Diane, We’re happy to hear your technician provided courteous, knowledgeable, and helpful service. It’s great to know you plan to call us again we truly appreciate your trust and loyalty. Thank you for choosing Precision Garage Door Service. Take care.

The entire process was so professional,from the estimate to the install I was so impressed, the communication and updates were so helpful, and the 2 men that installed the new door were terrific,hard working and very professional, a great job,a wonderful company,I recommend the compa ny whole heartely Ron

- Ron Garabed

Hi Ron, Thank you for sharing such wonderful feedback! We’re thrilled to hear the entire process from estimate to installation was professional and seamless. It’s great that our communication and updates helped make things easier, and we’ll be sure to share your kind words with the installation team. Your wholehearted recommendation means so much to us! Thank you for choosing Precision Garage Door Service. Take care.

Always contacted Precision when we needed work on our doors. The online appointment system was great along with the follow up texts. Great communication. Day of visit, arrived as promised. Alan evaluated and explained what my door needed. Took the time to review the repair and answer questions. It was a pleasure dealing with Alan. Great Brand Ambassador.

- John Kapsis

Hi John, Thank you for sharing such thoughtful feedback. We’re glad the scheduling process and communication met your expectations, and it’s wonderful to hear Alan provided clear explanations and took the time to answer your questions. He truly represents the level of service we strive for every day. Thank you for choosing Precision Garage Door Service. Take care.