Read what people are saying
about Precision Overhead Garage Door

We made a call for service on a Saturday, and the Precision office very helpfully scheduled our appointment for the next day and kept us informed of the technician' s schedule and arrival time. The technician, Charlie Baldissard, diagnosed our problem (broken lock mechanism), repaired/ replaced the parts, inspected the entire overhead door for any needed maintenance, and advised us of possible upgrades. Charlie was professional, knowledgeable, efficient, and courteous. My compliments to the entire Precision Team, particularly Charlie.

- Joseph White

Hi Joseph, Thank you for sharing your experience! We’re so glad our team was able to schedule your appointment quickly and keep you informed every step of the way. It’s great to hear Charlie provided professional, knowledgeable service diagnosing the issue, completing the repair, and even inspecting your door for maintenance needs. We appreciate your compliments and will be sure to share them with Charlie and the entire team! Thank you for choosing Precision Garage Door Service.

Tyler kept me informed of his arrival. Work was explained and done in quoted time frame.

- Diane Curran

Hi Diane, Thank you for sharing your feedback! We’re glad to hear Tyler kept you informed, explained the work clearly, and completed everything within the quoted timeframe. Providing timely and transparent service is always our goal, and we appreciate your trust. Thank you for choosing Precision Garage Door Service.

Fast, flawless, friendly experience! I purchased a new garage door opener, two keypads, and two remotes.

- Mark Hadzewycz

Hi Mark, Thank you for your review! We’re thrilled to hear everything went fast, flawless, and friendly. It’s great to know you’re happy with your new garage door opener, keypads, and remotes. We appreciate your trust and look forward to being here if you need us again! Thank you for choosing Precision Garage Door Service.

Jeff came out the same morning we called for service. He explained the problem, offered 3 different solution options. Jeff explained the entire work flow and FIXED IT!

- Katherine Fleschler

Hi Katherine, Thank you for sharing your experience! We’re glad Jeff was able to respond promptly, clearly explain the problem, provide multiple solution options, and get everything fixed as promised. Delivering professional and transparent service is always our goal, and we appreciate your trust. Thank you for choosing Precision Garage Door Service.

Very efficient ,neat and professional

- Peter Smith

Hi Peter, Thank you for your feedback! We’re glad to hear the service was efficient, neat, and professional. Providing a smooth and hassle-free experience is always our goal, and we appreciate your trust. Thank you for choosing Precision Garage Door Service.

Precision Door has been the most reliable and professional service company I have ever dealt with as a home owner. Any issues with my doors, they immediately get someone out and not only solve the problem, but also check over the entire door operation and provide services for it's upkeep.

- Christopher St Genis

Hi Christopher, Thank you for sharing your experience! We’re honored to be considered such a reliable and professional service provider. It’s great to hear our team responded promptly, resolved your issue, and took the extra step to check your entire door system for proper operation and upkeep. Your trust means a lot to us! Thank you for choosing Precision Garage Door Service.

Precision Garage Door is a truly excellent company. I wouldn’t use anyone else. Responsive, reasonable prices, high quality work and the best technicians. Jeff today was really awesome - very customer focused and went above and beyond. Very much appreciated.

- Helen Townend

Hi Jonathan, Thank you for sharing your experience! We’re thrilled to hear you consider Precision Garage Door an excellent company and that Jeff delivered responsive, customer-focused service. It’s great to know he went above and beyond to ensure everything was handled to your satisfaction. We truly appreciate your trust and recommendation! Thank you for choosing Precision Garage Door Service.

My garage door stopped working and Tyler was amazing in getting it fixed. He communicated with me throughout the day so that I knew when he would be arriving. He was courteous and thoroughly explained the issues and my options to repair. He never tried to push me to spend more money or fix more than what was necessary. He completed the job quickly and it came out perfect. He then walked me through everything he did to show me all the new parts and how it was working. Garage door has never been smoother or quieter. Tyler was also impressively neat. The garage was cleaner when he left than it was when he got there. Tyler was a pleasure to work with, true professional and a great guy. Highly recommend!!

- Sam Balady

Hi Sam, Thank you for sharing such an outstanding review! We’re thrilled to hear Tyler provided exceptional service keeping you informed, explaining your options clearly, and completing the job perfectly without any pressure. It’s great to know your garage door is now smoother and quieter, and we appreciate your kind words about his professionalism and attention to detail. We’ll be sure to share your compliments with Tyler! Thank you for choosing Precision Garage Door Service.

Fast and excellent service....JON was very helpful

- Sylvia Rothbein

Hi Sylvia, Thank you for your feedback! We’re glad to hear you received fast and excellent service and that Jon was so helpful throughout the process. We appreciate your trust and look forward to assisting you again if needed. Thank you for choosing Precision Garage Door Service.

Service was great and I was able to get an appointment the same day. Technician Thomas was prompt, very professional and thorough. He was able to diagnose the problem and offer me solutions. I would highly recommend this business

- Catharine King

Hi Catharine, Thank you for sharing your experience! We’re glad to hear you were able to get a same-day appointment and that Thomas provided prompt, professional, and thorough service. It’s great to know he diagnosed the issue, explained your options, and delivered a solution that met your expectations. We truly appreciate your recommendation! Thank you for choosing Precision Garage Door Service.

The door expert was courteous and professional. He was not able to solve my problem. He offered me a solution to my issue. The response time was great. He came the same day I called.

- Gloria Wadood

Hi Gloria, Thank you for sharing your feedback! We’re glad to hear our technician was courteous, professional, and able to respond the same day you called. While we regret the issue couldn’t be fully resolved during the visit, we appreciate that a solution was offered and hope it helps address your concern. Your comments are valuable to us as we strive to provide the best possible service. Thank you for choosing Precision Garage Door Service.

Very professional and knowledgeable technician. He arrived on-time and explained the service and charge.

- Sinan Tumer

Hi Sinan, Thank you for sharing your feedback! We’re glad to hear your technician arrived on time, explained the service clearly, and provided professional, knowledgeable assistance. Delivering transparent and reliable service is always our goal, and we appreciate your trust. Thank you for choosing Precision Garage Door Service.

John was extremely thorough in his evaluation of our unit and explained the limitations involved with potential repair to the opener. John was very professional, answered questions with replies that could be understood. We were informed as to his expected arrival time and he was very prompt. Besides John all other personnel who spoke to us treated us in a very courteous, friendly and helpful manner. After discussing the options, John used his leaf blower to blow out the leaves that had blown into the garage, without even being asked. Very appreciated.

- K. Heyer

Hi K. Heyer, Thank you for sharing such a thoughtful review! We’re thrilled to hear John provided a thorough evaluation, clear explanations, and professional service throughout your appointment. It’s wonderful to know he went above and beyond even taking the extra step to blow out the leaves in your garage. We also appreciate your kind words about the rest of our team’s courtesy and helpfulness. Thank you for choosing Precision Garage Door Service.

Excellent service, professional, knowledgeable, and great customer service skills. Replaced garage door opener mechanism and all other parts. Highly recommend Precision Door Service.

- Margaret

Hi Margaret, Thank you for sharing your experience! We’re thrilled to hear you received excellent service and that our technician delivered professional, knowledgeable work with great customer care. It’s wonderful to know your garage door opener mechanism and parts were replaced to your satisfaction. We truly appreciate your recommendation! Thank you for choosing Precision Garage Door Service.

Ricky C. was excellent. Precision was contacted as our old 20 year old garage opener no longer worked and we could not get into the garage nor find the key. Ricky advised the different options along with prices which assisted us in making our decision to have a new garage opener installed. He was extremely friendly, knowledgeable and answered all our questions fully from beginning to end and did not pressure or rush us. Great overall service !

- AAL

Hi AAl, Thank you for sharing your experience! We’re so glad Ricky was able to assist you with clear options and pricing, making the process stress-free. It’s great to hear he provided friendly, knowledgeable service and answered all your questions without pressure. We truly appreciate your recommendation! Thank you for choosing Precision Garage Door Service.

We have used Precision Door in the past and were very satisfied with the service. When our garage door opener failed we called them again. We got an appointment the very next day. When the technician got here to install a new door opener he was friendly, polite, efficient and got the job done quickly...and helped program the remote opener in the car. We are very satisfied.

- Jim Spero

Hi Jim, Thank you for sharing your experience! We’re so glad to hear you’ve trusted us before and that we were able to assist quickly when your opener failed. It’s great to know your technician provided friendly, efficient service and even helped program your remote. We appreciate your continued confidence in our team! Thank you for choosing Precision Garage Door Service.

To: Michael Brickner, President Now a days no one takes the time to write a letter (email) about the outstanding service they receive. Today, I meet your employee, Shane Havrilla. I called the company this morning because when I got up I found my garage door was open. I called the police and my next call was to Precision Garage Door. They had given me an estimate on another garage door I needed to replace, Michael Porta was the sales person. Shane came the same day and not only got the door to close but he did a fantastic job in securing the door so no one could get back in. He was professional and explained to me what he was going to do so I would understand, my main concern was to be safe and he did just that. Precisioin Garage Door shouild be proud to have an employee like Shane Havrilla. His kundness was most appreciated. Sincerely, Imelda Toland 46 Netcong Road Budd Lake, N.J. 07828 cc: Doug

- Imelda Toland

Hi Imelda, Thank you for taking the time to share such a thoughtful message about your experience. We’re so glad Shane was able to respond quickly, secure your door, and provide the peace of mind you needed. His professionalism and kindness truly reflect the values we strive for every day, and we’ll make sure your kind words are shared with him and our leadership team. Thank you for choosing Precision Garage Door Service.

Alan was terrific

- John Rath

Hi John, Thank you for your feedback! We’re so glad to hear Alan provided terrific service and made your experience a positive one. We appreciate your trust and look forward to assisting you again if needed. Thank you for choosing Precision Garage Door Service.

I was so impressed with the service we received. I was very pleased with our tech Shane and was very glad that he took the time to explain everything in detail . Would totally recommend him as a great technician.

- Gwen Lawrie

Hi Gwen, Thank you for your review! We’re so glad to hear Shane provided excellent service and took the time to explain everything in detail. Your recommendation means a lot to us, and we’re happy you had such a positive experience. Thank you for choosing Precision Garage Door Service.

Shane was terrific. Professional, Intelligent, Social, very pleasant to work with. He diagnosed the problem quickly and repaired it quickly. Could not be happier.

- Rhonda Schneider

Hi Rhonda, Thank you for sharing your feedback! We’re thrilled to hear Shane provided such professional and efficient service. It’s great to know he diagnosed and repaired the issue quickly while making the experience pleasant for you. We appreciate your kind words! Thank you for choosing Precision Garage Door Service.

The young technician dispatched to my home for the service call was very knowledgeable and courteous. He worked with me in establishing the necessary repair work and a reasonable price.

- Robert Finamore

Hi Robert, Thank you for sharing your feedback! We’re glad to hear our technician was knowledgeable and courteous, and that you felt comfortable with the repair plan and pricing. Providing professional service and fair solutions is always our goal, and it’s great to know we met your expectations. Thank you for choosing Precision Garage Door Service.

We had a broken spring/cable on a very heavy garage door. Precision was the first company I called and they booked our appointment to fix the problem almost immediately. The technician was so communicative in when he would arrive, he explained the issue easily and fixed it in what seemed like a snap. Reasonable price, quick and easy, and friendly. Great company. Hope not to need them again but if I do, I know who I’m calling!

- Rae Broxson

Hi Rae, Thank you for sharing your experience! We’re so glad to hear our team was able to respond quickly and provide clear communication throughout the process. It’s great to know the repair was completed efficiently and at a reasonable price. We appreciate your trust and look forward to being here if you ever need us again. Thank you for choosing Precision Garage Door Service.

Our experience with Precision Garage Door Service was exceptional! We have received ads with coupons from Precision, checked with the BBB and saw their high rating and positive reviews. The company's website was very informative and scheduling the appointment online was easy, with many dates and times available. Their communication from the time of scheduling through appointment follow up was excellent. The technician, Randy, was professional, knowledgeable and pleasant! He clearly explained everything about the job and presented different options. Randy contacted us prior to the appointment, arrived promptly and worked efficiently. We are very pleased with our new garage door opener and Precision's service from start to finish!

- S&P G

Hi S&P G, Thank you for sharing such a detailed and positive experience! We’re thrilled to hear that everything from scheduling to communication met your expectations. It’s great to know Randy provided professional, knowledgeable service and clearly explained your options. We’re delighted you’re happy with your new garage door opener and the overall experience with our team. Thank you for choosing Precision Garage Door Service.

The company gave me a 4 hour window for the appointment, but Randy still came late to look at my broken garage door opener. I told him that the sprocket broke off and and I showed him my perfectly good sprocket cover that he took from me and shoved it into his van and I never got that back. He took a slight peek at the opener, then worked on his iPad for 10 minutes, then came up with two astronomical and highly unethical prices. He wanted to charge me $1250 for replacing a $20 sprocket or $1500 for a new opener. I feel violated, angry and disappointed by highway robbery style business, not to mentioned they basically stole my perfectly functional part of my opener. I called them about it three times, but I am just getting the run around. Needless to say I don't only "Not recommend" them, but I warn everybody to stay away from Paramus Precision Garage door. I intend to report the incident to the BB, as well.

- Laszso Horog

Hi Laszlo Horog, We’re truly sorry to hear about your experience and the frustration it caused. This is not the level of service we strive to provide, and we take your concerns very seriously. According to our records, Randy spoke with you on 10/25 and mentioned he wasn’t sure if he had the sprocket cover but would check his van and reach back out. We understand how important this part is to you and regret that this follow-up did not happen as expected. We’d like the opportunity to review what happened and remedy the situation to the best of our ability. Please reach out to us directly at 888-616-9021 opt 2 Sincerely, Antonio M. Customer Experience Manager

Luke was at my door within a couple of hours of my phone call. He gave me information as to the different motors available and installed my choice quickly. He demonstrated how everything worked and watched me as I ran through the steps. I am extremely satisfied and will recommend this company and Luke to all

- Joel Layman

Hi Joel, Thank you for your review! We’re thrilled to hear Luke was able to arrive quickly, provide clear information on your options, and ensure you felt confident using your new opener. Your satisfaction means a lot to us, and we truly appreciate your recommendation. Thank you for choosing Precision Garage Door Service.

If I could give 6 stars, I would. Tremendous service and communication from start to finish. Work was done in a timely, clean and effective manner. HIGHLY recommend.

- Dave Hill

Hi Dave, Thank you for your amazing feedback! We’re thrilled to hear that our team delivered tremendous service and clear communication from start to finish. It’s great to know the work was completed efficiently and met your expectations. We truly appreciate your recommendation! Thank you for choosing Precision Garage Door Service.

Ethan was amazing! He was thorough, friendly and polite. I had a gap between the doors and the trim yjay was making my basement very cold. He explained everything he would be doing and even told me that lubricating the doors could make them quieter. He walked me through the financing process and was very patient with my lack of computer expertise. When he was done you could already feel a difference in the tmperature of my home. I highly recommend Precision and, if Ethan is your technician, it's an extra bonus!

- Frances Dombrowski

Hi Frances, We’re so glad to hear Ethan provided such thorough and patient service. From explaining the work and offering helpful tips to walking you through financing, it sounds like he went above and beyond to make sure everything was perfect. It’s great that you’re already noticing a difference in your home’s temperature! Your recommendation means a lot to us. Thank you for choosing Precision Garage Door Service. Take care.

Great service, great work, and we are happy with the end result.

- Sandra Morris

Hi Sandra, We’re so glad to hear you’re happy with the service and the final result. Your feedback means a lot to us, and we appreciate you taking the time to share it! Thank you for choosing Precision Garage Door Service. Take care.

Happy with the service

- Dee Duncan

Hi Dee, We’re glad to hear you were happy with the service! Your feedback is greatly appreciated. Thank you for choosing Precision Garage Door Service. Take care.

Repair Technician Luke contacted me to see if it would be ok to come early for my appointment. Once here he thoroughly checked everything and made necessary repairs and maintenance to get everything working smoothly.

- Tim Osborne

Hi Tim, Thank you for sharing your experience! We’re glad to hear Luke was able to arrive early, thoroughly inspect your system, and complete the necessary repairs and maintenance to keep everything running smoothly. Providing proactive and professional service is always our goal, and it’s great to know we delivered that for you. Thank you for choosing Precision Garage Door Service.