Garage Door Repair in Morris Plains, NJ - Page 2

Bill Coyne

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brian did an excellent job. He was Professional and concerned about completing the job to our satisfaction.

Joe and Linda Orlando

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Everything went very smoothly from our initial inquiry requesting service, until the time our tech left after completing the repairs. Our tech was very professional and friendly. He did a great job. And response after our initial request was very fast! We would recommend your company highly.

Philip Antico

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Phil was on time, knowledgeable and did the repairs quickly.

John Capalongo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service provided by Kevin today was great. He was a very attentive and helpful in the overall determination of the course to take in repairing our garage door. He took a lot of time to provide his best opinion and recommendation and we agreed on what to repair. He was incredibly patient and helpful. The job went quickly and he was very efficient. Overall, Kevin provided great service and work and represented the company well. Good Job.

Jeff Tukel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quickly evaluated problem and repaired. Very efficient. Highly recommend.

Prashant

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door was acting up, it would open without an issue but refuse to close. It wasn't a safety sensor issue, as I had inspected the sensors and nothing was blocking it's path. Dumbfounded, I called Precision as I have limited exp. with garage door openers. I spoke to Emily who was nice enough to give me an appointment time-block for the same day. She scheduled me with Chris for 2-6pm. Chris reached out to me literally an hour later (around 12:30pm) explaining that he can get to my house in 30mins. I was relieved as I had some grocery shopping to do and shoehorned the appointment in my schedule as I needed my garage door fixed. I received an auto confirmation text from Precision which included Chris' name, rating and short bio. I thought the bio was a bit much but still a nice touch as I guess it helps build rapport. Chris showed up exactly 30mins later, he greeted me and I explained the issue I was having with the opener. He instantly went into troubleshooting mode and counted the flashing lights on the back of the opener. I asked him if he knew what was wrong, he said he had a hunch but would like to open up the side panel before confirming -- this is something I appreciated. It exhibits the whole "measure twice, cut once" principle that I'm fond of. A few mins later Chris delivered the news, circuit board was bad and my gears were begin to strip. He explained my options in great detail so I could make the most informed decision as possible. After weighing out the pro's and con's, I decided it was best to opt for a new opener. The deal made sense because just the cost of repairs to my 20 year old unit would've been 70% of a newly installed system. Chris began his work and he was off to the races. All said and done, it took him about an hour. Not bad at all considering he: removed the old system and accessories (outside key pad, inside opener button, metal rail and chain), installed and configured the new system and accessories. He even replaced the brace/holder for the opener with a heavier duty material. Mind you, he did this with below freezing temps outside in an unheated garage all with a smile on his face, and on top, by garage was also spotless. Not a single strand of plastic, or debris in sight. He transported all of the rubbish/trash back to his van. He helped me set the new pass code for the opener and let me set it privately. The new opener functioned exactly like how Chris had said it would. He had mentioned that the new system would be a lot quieter than my old one, and he wasn't kidding. I was appalled and amused by how quiet it was. I was also pleasantly surprised of how quickly the turnaround time was. From me making the initial appointment at 11:30am to setting the pass code for my new opener at 2:20pm, it's clear Precision values my time. All in all, I'm very happy with Precision and am especially grateful that they employ such awesome people. I find them to be of great value and will continue using their services in the future.

Pat Mtchell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had to call Precision for help with garage door openers. they were quick, professional and solved the problem very quickly. I have used them in the past and would use them in the future. Eric the technician was courteous and was very professional. Thanks for being there when i needed you.

SG

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Friendly, efficient. Diagnosed the problem quickly.

Christine Lopez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician fixed a broken spring and upgraded hardware on an older 2006 installation. Came back for an adjustment in the motor so that door will stay closed. Chris was very prompt and courteous .

Barbara Morris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Looking for info on replacing Garage Doors--Technician was very helpful, knowledgeable & non-pressuring. He Will follow up on some questions & I will expect to hear from PRecision before I make a final decision.

Joel Katz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Rob was courteous and explained the problem and our options for the repair. Initially we were going to do just a part, but with the 'package discount' we tool the package deal. Thank you,

Adam Baker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very satisfied with everything.

Mary jo Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris was very professional and a pleasure to work with. Arrived promptly, assessed the necessary repairs and completed the work in record time. A real asset to your company

K. Fagan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service all around - from scheduling the appointment to timing of the service and quality of the work. I'd highly recommend you to anyone looking for knowledgeable, professional service on their garage door. Kevin B. the technician was helpful and knowledgeable, explaining the details and options clearly. You guys are true pros.

Young Kim

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thanks for the professional service and the military discount.

Eric Santaiti

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kevin came to do an inspection & repair. One week later, Erik conducted a follow-up inspection and installed a new garage door opener. Both were friendly and highly professional. The only criticism was that the second tech was not informed about what happened on the first call. Outside of that, highly recommended! Keep up the good work.

Ankuo Meng

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Lou is very helpful and great to work with solving all problems.

Door install

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brian was exceptional in every category.

John Capalongo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had my door repaired yesterday and worked with Tim. I was thrilled when he called me about one hour prior to arrival so I knew timing for the my Saturday. He was pleasant and friendly. When he arrived we discussed the issues and he actually informed me that the doors were cracked b/c they were incorrectly installed in the first place. His knowledge was incredible and so technical and detailed about both sides. His explanations were thorough and he didn't insist I purchase anything. He also, which I appreciated, told me costs of each thing we discussed as we discussed it and I made my decisions from there. I had no idea who to call and had three companies I called around to and decided on Precision as I saw it was a local company which is something important to me. I have to say I was so happy with the service and Tim and how well the call went I wrote his name down so when my second door goes (and it will) I will ask for him specifically! Tim well represented your company and should be an example for all of your employees on what a stellar technician should be. I wish I worked with people like Tim ... b/c it really isn't that difficult to be friendly, personable and work well with people when you are doing your job. My doors now work and I am incredible happy with the experience start to finish. My invoice was promptly mailed as well since the company isn't using printed invoices. Tim made me sure I would use Precision again and I greatly enjoyed working with him. A++++ for Tim and Precision.

Alex Gonzalez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kevin Nix your service. Technician was Very professional, happy with his service Will highly recommend him and precision To family and friends. Thank. You

Cheryl Gauff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Gaetano was prompt, professional, and explained the job thoroughly and he completed it (in very cold temps) in the time he had estimated! Thank you! Please send me my receipt and detailed services for 1-28-2015 as requested.

Henrique Peguicha

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great Job, very quickly and clean. Friendly service. Thanks

Bill Defilippis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service!! Came a day after I called and work was done professionally, cleanly and quickly.

Michael kibalo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Rob Z is the best tech ever to come to my house. Friendly, goes the extra mile to do the job right, he can satisfy the customer and knows the business. 5 stars for Rob.

Paul Gilbert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Pete arrived right on time, quickly diagnosed the problem and provided several alternatives for us to consider along with cost estimates. He then performed the needed repairs quickly and expertly, describing each step along the way. When he was done he cleaned up all of the debris before leaving. Very professional and pleasant. I would definitely recommend Precision and Pete to anyone needing garage door repairs or installation.

Robert Anderson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Louis has serviced our garage door before. He is very pleasant, efficient and knows what he is doing. He explains things in easy to understand terms. I think he is an asset to your company.

Robert Anderson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very prompt. Kept me abreast on timing to my house (I was his second call of the day). Very pleasant technician. Knew what he was doing. Very pleased with the encounter which I've found typical in dealing with Precision.

Dave Gillespie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had our garage door opener serviced by Andrew (Drew), who showed up on time and ready to go. He was quick, thorough and efficient, and he really helped up out by pointing out a few things to keep our eye on.

Aric Gitomer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick response! Very courteous.

Robert Anderson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a previous positive experience with installation of a garage door opener. My project this time was to replace my garage door with a new steel door. Given my previous positive experience with Precision and the fact two of my immediate neighbors recently contracted with Precision to replace their garage doors which they seem very satisfied with I chose Precision to do the work. They came on time, did an excellent job, were friendly and fast and have good follow up. I am very satisfied.