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Tommy S
Average: 4.96 stars
Tommy S's Bio:
Tommy is a graduate of Pequannock Twp High School. He enjoys playing golf, basketball, and spending time with his daughter, family, and friends. In his free time, he volunteers as a traveling basketball coach. His favorite sports teams are the NY Knicks, Giants, and Mets.
Scotch Plains, NJ
Hi Marjorie, Thank you for your feedback! We're so glad to hear that your service experience was prompt and efficient, and that your garage door is now operating smoothly. It’s always our goal to make the process as seamless as possible for our customers. Thank you for choosing Precision Garage Door Service, take care.
Maplewood, NJ
Tommy our repairman was excellent!! Also, I am not sure if it was luck, but the response from Precision was swift. Tommy was at our house well within the time frame we were given. He offered us different options to select from for the repair of our automatic garage door. He was very professional and once he fixed the door, he didn’t just leave fast. He ensured the door was working properly multiple times in front of us. The door even closes smoother than before. We totally recommend Precision! And much thanks to Tommy!
- Sinddy Martinez
Morristown, NJ
The whole process was wonderful from start to finish. The text appointment confirmation and day of install update were appreciated, as was the tidbit of our installer, Tommy, before meeting him. Once here, Tommy was professional, personable, and efficient. The whole installation took about an hour, and he took his time to be sure every detail was completed correctly. We are very happy with our new garage door opener and will absolutely call on Precision if we require any other service. Thank you!
- Dan McLaughlin
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Morris Plains, NJ
Tommy S. and his assistant were efficient, professional, knowledgeable and early for our appointment. 100% satisfied.
- Bill Grieco
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Livingston, NJ
The service representative Tom Sackmann promptly evaluated the condition of my garage door and whether a certain section could be repaired. He conferred with the Precision office and together they felt the requested repair would not be effective. I sincerely appreciated the professionalism and honesty of dealing with Tom and the Precision company. They did not bill me for coming out and for that I will definitely call them when other replacement parts are required.
- steve kroll
West Orange, NJ
Tech was professional, kind , knowledgeable and friendly..He did his job well and quickly.
- Anita Askew
Cedar Grove, NJ
Amazing work! Tommy S was great—kind, thorough, very fast, and walked me through all options through installation / how to use. Highly recommended.
- Matt
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Totowa, NJ
Very professional company with frequent updates and responses. Thomas Sackmann was professional and did a great job. He discussed my options and did a great repair.
- David Rasizer
West Caldwell, NJ
From Ashley in the office to Tom S. Technician , the whole process was smooth. All my questions were answered and they came the same day! The garage door was repaired with all new components, tested and fine tuned. My upgrade has a safety cable installed as well. Tom gave me plenty of opportunities to address any concerns. He worked thoroughly and made sure it was done well! Thanks everyone.
- Dave Robertson
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Morristown, NJ
Your technician was polite, professional and efficient. And on time. Great overall experience.
- Tom Harris
Parsippany, NJ
Very good service by Thomas
- Anne Nagendran
West Orange, NJ
Thomas Sackmann was a professional, personable, courteous and obviously competent technician. He asked what we thought the problem might be and about the coupon and proceeded with the maintenance check. He said everything was working, but since the motor was put in (by Precision 2007) we could consider putting in a new one and the springs also were fine, but old. Discussed with my siblings and decided for the middle motor of the three choices and to also do the springs. He told me the total plus the time it would take and was told to go ahead. After completion Thomas checked everything to see that it worked properly. Reset the keypad and two remotes. He was a pleasure and efficient. You are the company who installed the original garage door and a second door when it was hit by a car. We are more than satisfied with Precision's work.
- Angelique Lampros
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Livingston, NJ
Excellent service
- Mikhail Litvak
West Caldwell, NJ
We had a wonderful experience with this company! We are new homeowners and gave them a call based on the many solid reviews and are so glad we did. We were able to get an appointment quickly and scheduling was a breeze - they had lots of appointments which was very convenient during the work week. Our tech Thomas was friendly and knowledgeable and did a wonderful job helping us decide on a new garage door lift unit and installed it same day. I would highly recommend Precision, thank you for the excellent service!
- Sarah & Brett H
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Cedar Knolls, NJ
Service tech was professional, knowledgeable and efficient. He carefully explained my repair options so I could make an informed decision. I would comfortably recommend Precision!
- Gene Elwood
Livingston, NJ
Thomas was amazing. Honestly explained everything gave me all my options...Both with equipment, time, and products. He fixed everything and installed new unit that is a much needed addition
- David Nathan
Riverdale, NJ
Professional and knowledgeable technicians. Prompt and efficient repairs. Top ratings, to everyone at Precision Door.
- Steve Frast
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Union, NJ
Everyone I spoke to was so nice and helpful. We purchased a garage door a few years back and I am so impressed that you folks are still the same so helpful and understanding about our needs. You took care of us the same day we called. My husband remembered Mr. Sackmann from before. I will recommend you guys to all that ask. Thank you again' Florine & Shapran Simmons Union, NJ
- Florine Simmons
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Fort Lee, NJ
Very good service
- Jackie Popick
Saddle River, NJ
Tom was very precise and knowledgeable. The garage door is operating like it's new. Thank you.
- Chris Richardson
Waldwick, NJ
Very appreciative for the quick response to my service call. While it wasn't an emergent need, I was glad I called. The technician was pleasant to deal with and not at all pushy. I welcomed his informative breakdown of the situation and my choices.
- Edith Grote
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Saddle River, NJ
Such awesome service, we had a spring break on Sunday, midday Monday we were back up and running. Great experience all the way around .
- Dave Jackson
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Washington Twp, NJ
Tom was personable and professional. He was quick to diagnose the problem and then repair it. He gave us options without pressure. He made sure the door opener was working properly before he left. He also left the area clean. We were very happy with his work and would recommend Precision Garage Door Service.
- Glenn H
Riverdale, NJ
Tom was excellent. He quickly diagnosed my garage door issue and was very creative on correcting the issue!
- Stuart Halperin
Glen Rock, NJ
Service was quick, well-done, and altogether painless.
- Sheila Hittman
Ramsey, NJ
Had backed up into my garage while it was not fully opened and cause a huge dent and the door was hanging half open. Had a great experience with Tommy! He was fantastic, professional prompt and courteous. He was able to get the door down with minimal damage.
- Isabel
Park Ridge, NJ
Thank you! Everything was great.
- Ali Hochspaet
Park Ridge, NJ
Tommy was Great and very professional
- James Shanley
Northvale, NJ
Prompt efficiency courteous service
- Zachery Tsentas
Closter, NJ
Great communication re: arrival time. Kept us informed as they drove to our job. Made additional door adjustments we did not realize were causing our problem.
- Donald Farrell
License
NJHIC License #13VH03118600
Service was very prompt and efficient. Everything went very smoothly, and the result is that I have a garage door that is very easy to open and close.
- Marjorie Picard