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Tommy S

Tommy S
Service Technician Team
Reviews: 117
Average: 4.98 stars
Background: 4/22/2019
Drug Test: 4/23/2019
Tommy S has received 117 reviews, averaging 4.98 Stars:
1 2 3 4 5

Tommy S's Bio:

Tommy is a graduate of Pequannock Twp High School. He enjoys playing golf, basketball, and spending time with his daughter, family, and friends. In his free time, he volunteers as a traveling basketball coach. His favorite sports teams are the NY Knicks, Giants, and Mets.

Review:

What a great experience. Tom was pleasant and knowledgeable. He corrected the problem quickly and correctly. You company should be happy and proud to send out a technician like Tom. He also provided me with a quote for a new garage door and I immediately put down a deposit.

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A Response from: Doug

Hi Don! Thank you for choosing Precision! Tom is a great member of the Precision team so we appreciate you taking the time to acknowledge his skills and professionalism. We look forward to helping with any future garage door repairs.

Tommy S Service Provided:
Garage Door Repair

Product:
Garage Doors

Service Technician Team : Tommy S
Review:

Your Tech Thomas Sackmann was courteous & professional. He called ahead of his arrival and arrived during the time frame stated in the appt. confirmation (actually at the beginning - which was good). He explained my options for the job as well as the cost. He effected the repairs I requested and performed them efficiently and effectively. I received all the documents that pertained to the job ( ie. appt confirmation, invoice etc.). All is good.

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A Response from: Doug

Hi Robert! Thank you for such a wonderful review! Tommy is a great member of the Precision team, so we appreciate you taking the time to acknowledge his skills and professionalism. We look forward to helping with any future garage door repairs.

Tommy S Service Provided:
Garage Door Opener Repair

Product:
Rollers

Service Technician Team : Tommy S
Review:

Thomas Sackmann Very professional and so nice. He explained everything that was needed gave us options with no pressure and fixed our issue the same day! It was a fantastic experience and will definitely recommend Precision to anyone who needs them. Thank you Tom!

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Tommy S Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Tommy S
Review:

The best! Prompt, courteous, knowledgeable - what’s not to like!

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Tommy S Service Provided:
Garage Door Repair

Service Technician Team : Tommy S
Review:

I was so pleased with the service that Tommy Sackman gave to us. He will be coming back to put in new motor & other parts needed. He was extremely professional. Very pleased.

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Tommy S Service Provided:
Garage Door Repair

Service Technician Team : Tommy S
Review:

I chose you because of the excellent service you have given me. And your integrity as shown y Thomas who explained that I did not have a problem. I asked him about the second door which I know needs entire unit replaced. I intend to do it in the next month or two so I will be contacting you. And if possible would be happy to hive him do it. Thank you so much fir your courtesy and service

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Tommy S Service Provided:
Garage Door Repair

Service Technician Team : Tommy S
Review:

We did service with Precision in the past. So we knew we were getting high quality service.

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Tommy S Service Provided:
Garage Door Repair

Service Technician Team : Tommy S
Review:

good work

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Tommy S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Tommy S
Review:

The technician was excellent, service was excellent and technician was courteous and informative.

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Tommy S Service Provided:
Garage Door Opener Repair

Service Technician Team : Tommy S
Review:

Great Service!...and installers!

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Tommy S Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Service Technician Team : Tommy S
Review:

Tom repaired our faulty garage door opener. He is incredibly competent and explains the work that needs to be done step by step. We totally trust him and Precision Door service and won't hesitate to do business with them again.

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A Response from: Doug

Hi Stefania! Thank you for taking the time to acknowledge Tommy's skills and professionalism. We love to hear about the impression our technicians make on homeowners while servicing their garage door system. We look forward to helping with any future garage door needs.

Tommy S Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Service Technician Team : Tommy S
Review:

Extremely professional service. Pleasant and explained what services he was providing. On time and efficient.

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Tommy S Service Provided:
Garage Door Repair

Service Technician Team : Tommy S
Review:

My service technician Thomas was fantastic. Great service and I will certainly recommend Precision to friends and family.

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Tommy S Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Service Technician Team : Tommy S
Review:

Excellent results. Technician was professional as well as pleasant and patient responding to my questions.

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Tommy S Service Provided:
Garage Door Repair

Service Technician Team : Tommy S
Review:

Tommy was great, very polite and knowledgeable.

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Tommy S Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Technician Team : Tommy S
Review:

I received great service ! The technician was excellent !

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Tommy S Service Provided:
Garage Door Repair

Service Technician Team : Tommy S
Review:

Great service. The technician that perform the service was very courteous and informative. I purchased my door a couple of years ago and have it serviced once a year before the winter. The information that you provide in the service of the door is excellent. I would recommend your company to anyone looking to purchase a new door.

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A Response from: Doug

Hey Robert! Servicing your door before the winter can help prolong the life of your door and keep it in working order during those colder winter months. We look forward to helping you with your garage door needs in the future.

Tommy S Service Provided:
Garage Door Repair

Service Technician Team : Tommy S
Review:

They are very accommodating. I had to change my appointment at the last minute because of a family emergency. I got one the next day. Thomas was excellent. He came ahead of time ! Explained everything and finished in a timely fashion. Excellent company and service!

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A Response from: Doug

Hey Terry! We understand that life happens and you need to reschedule appointments, and we're glad we were able to make that just a little easier for you. Thank you for choosing Precision!

Tommy S Service Provided:
Garage Door Repair

Service Technician Team : Tommy S
Review:

Tommy was a winner. He knew what needed to be done and took care of it. Thanks to everyone with Precision.

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Tommy S Service Provided:
Garage Door Repair

Service Technician Team : Tommy S
Review:

Thomas was courteous and professional from start to finish. He answered all my questions and made sure I had the proper garage door openers for my two-car garage. Without a doubt, Precision Door Service is lucky to have him as an employee. This is a no-brainer guys. If you need a solid, well run company to take care of your garage doors, Precision is the company to call. Tom M. Kinnelon, NJ

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Tommy S Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Technician Team : Tommy S
Review:

The Precision phone contact person was friendly and helpful. They were able to arrange a service call the morning of my request. The service person was very professional, explained the cause of my issue, and discussed my options clearly and concisely. The service was completed immediately and very efficiently. All waste materials were removed and area was left as found. The new equipment functions were completely explained. It was quite obvious that this employee took pride in his work and wanted the customer to be completely satisfied with the job he did. I would highly recommend this company .

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A Response from: Doug

Thank you for such a wonderful review! Giving homeowners options for products or repairs allows them to make decisions they are happy and confident about! We're so happy you had a good customer experience and we look forward to helping with any future garage door needs!

Tommy S Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Technician Team : Tommy S
Review:

Service great as always

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Tommy S Service Provided:
Garage Door Repair

Service Technician Team : Tommy S
Review:

Excellent service. Tommy was on time and very knowledgeable. Service was completed quick and now I have working garage doors! Would definitely recommend.

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Tommy S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Tommy S
Review:

Tom was pleasant, patient with all of my questions, professional and a pleasure to deal with. He represented Precision exceptionally well.

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Tommy S Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Tommy S
1 2 3 4 5
Date: 08/28/2020
Garage Door Repair
,
Review:

My wife Kim and I were very happy with Tommy. He explained our options completely and thoroughly, and also did a great job with no clean up necessary after he left! He is a good young man.

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A Response from: Doug

Thanks for the review! We appreciate you taking the time to share your experience with Precision! Reviews like this help homeowners know Precision is a name you can trust!

Tommy S Service Provided:
Garage Door Repair

Service Technician Team : Tommy S
Review:

Thomas was great service professional! Took care off all my needs and concerns ????

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A Response from: Doug

Thanks for the review, Jafar! We appreciate you taking the time to share your experience with Precision.

Tommy S Service Provided:
Garage Door Repair

Product:
Rollers

Service Technician Team : Tommy S
Review:

You were referred to me by my electrician, Dan of Full Circuit. Your technician, Tom Sackman did a great job. He was very pleasant and explained everything before he started the work and after he has installed the new motor and changes some rollers and cables. He also cleaned up his work pretty nicely. Thank you.

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A Response from: Doug

Thanks for the review, Cynthia. We appreciate you taking the time to share your experience with Precision Garage Door. Thanks for choosing Precision for your garage door needs!

Tommy S Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Tommy S
Review:

The technician was very knowledgeable, professional and nice! We felt very comfortable with his assessment and solution! Great asset for your company! Thanks Tommy!

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A Response from: Doug

Thanks for the review, Carolyn! Tommy is a wonderful part of the Precision Team! An honest assessment of the garage door issues and solutions helps make Precision a name you can trust!

Tommy S Service Provided:
Garage Door Repair

Service Technician Team : Tommy S
Review:

Your company/service was outstanding. From the informative emails and the text messages letting me know about my technician and when he was going to arrive to the service he provided for me. He was wonderful and so thorough with his explanation. I will highly recommend this company and if I need anything again I will absolutely call Precision. Thank you

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A Response from: Doug

Thanks for the review, Paula! We appreciate you taking the time to acknowledge Tommy's skills and share your experience with Precision! We look forward to helping you with any garage door needs in the (distant) future! Thank you for choosing Precision for your garage door repair.

Tommy S Service Provided:
Garage Door Repair

Service Technician Team : Tommy S
Review:

The young man who came to fix our garage door was very professional an extremely competent. He worked quickly and efficiently and left the garage as neat as he found it. I would highly recommend Precision Door Repair to anyone who needs work on their garage door done.

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A Response from: Doug

Thanks for the review, Terry! During these times, word of mouth from satisfied customers is essential, so we appreciate you recommending us to family and friends. Thank you for choosing Precision for your garage door repair.

Tommy S Service Provided:
Garage Door Repair

Service Technician Team : Tommy S
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