About Tommy
Professional
Focused
Reviews for Tommy S
Gerry Finley
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
We've used Precision Overhead Garage Doors for Years. Youi always provide timely and quality service. Tommy the technician that serviced our door today was outstanding. He was Professional. Pleasant and helpful. He did a great job!!!
Carolyn Greer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Tommy and Justin were terrific! Precision came out within hours of my call and (as always) did a great job assessing the situation and offering options & recommendations.
Celestine Zalazar
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Thomas is very knowledgeable and professional. He diagnosed the issues I was having with my garage door. He gave his recommendations and honored my decision. I will highly recommend your company for garage door services.
Service Technician Team: Tommy S
Service: Garage Door Opener Repair
Chris Myers
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
My technician, Tommy, was extremely knowledgeable and thoughtfully addressed my concerns. He made some very good recommendations towards correcting my issue. He was friendly and courteous. I would recommend for sure.
Service Technician Team: Tommy S
Service: Garage Door Repair
Vincent Langone
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
On time, excellent service.
Service Technician Team: Tommy S
Service: Garage Door Opener Repair
Tracey Prothro
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
We had an excellent experience with Precision last week. We called and explained what we needed a new door, motor, parts for our garage in our new home. Precision arranged for a visit to give us an estimate. Tommy arrived on time talked us through the process, gave us a very fair estimate and even recommended that we didn't need to replace our door and they could make our current door work just fine. One week later he returned to install a motor, replace all the parts and made the door safe and operable and ready to use. He was very friendly, professional and knowledgeable. Tommy completed the job in around 2 hours and took extra time to make sure I understood how the door worked, safety features etc. He was also mindful and cleaned up all of the debris from the install when he was done. The company provides excellent communication when confirming appointments, tracking the technicians arrival etc. Tommy went above and beyond to make sure that the install went perfectly. We really appreciate the service and will refer our friends and family to Precision because of our positive experience with Tommy and the customer service representative over the phone.
Walter Clarke
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Our door spring broke and we could not open the garage. Tom arrived on a weekend, assessed the problem(s), offered alternatives, and finished the job in a matter of hours, while courteous, friendly, and professional the entire time. Easy to book, reliable timing, no hassle, efficient, no obligatory up sell. Thank you Precision and Tom for an excellent experience!
Jennifer Musillo
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Thomas was terrific, very friendly, knowledgeable and determined to do the job. My garage door now works very well.
Service Technician Team: Tommy S
Service: Garage Door Repair
Frank Simon
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Thank you Thomas Sackmann for your excellent service and quick response. Your knowledge, professionalism and presentation were outstanding. You were extremely helpful to us to make the right decision. You did a great job on our garage door replace rollers, springs, cable, pulley. Highly recommend you to family and friends.
Judy Inglesino
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I am thrilled I found Precision Overhead Garage Door of New Jersey on Google. I am so appreciative of the very quick response, and especially that there is always someone who immediately answers the phone. Receptionist Sarah Thiel was wonderful to work with. She was always so pleasant, kind and accommodating. After initially speaking with Sarah, I knew I chose the right company! The text/email communications were phenomenal. I always knew exactly what was going to happen! I wasn’t home when technician Thomas Sackmann arrived but my husband very enthusiastically said he was A+++++ superb! He immediately saw what the problem was and gave my husband 3 options on how to proceed with the job. My husband said Thomas knew exactly what he was doing, got right to work, and with great “precision” completed each task with confidence and expertise. I spoke with Thomas on the phone and my husband and I appreciated his friendliness, kindness and upbeat personality! We would highly recommend Precision Garage Door Service to anyone who is looking for a highly professional and skilled company to get your job done in a very timely manner. Courteous, friendly and knowledgeable staff is definitely an added bonus to this company! Thank you!
Donna Friess
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Just finished my appointment today and what outstanding service from Tech Tom did on my garage opener explained everything clearly and gave my best options.. Thank you again for great service..
Stephanie McMahon
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Thank you for having an appointment available right away to fix my garage door that wouldn’t close. Dominic was early, knowledgeable, and efficient.
Service Technician Team: Tommy S
Service: Garage Door Repair
Robert Kotlowitz
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
We had an emergency situation with our wooden garage door at 12:30 AM. When the door started to open, the old tension spring on the right-side track broke, causing the rear portion of the spring to impact and break the track supports, causing the track to fall down. The right side of the garage door remained down, while the left side was partially lifted. The door was jammed in this slanted position and the top portion was off the track and leaning into the garage. I called Precision at about 1 AM and was quickly connected to their answering service. The agent was very professional, collected my contact information, and scheduled a service call for later that day at about 10 AM. I received text and email confirmations of the service date/time. The repair technician, Tom, promptly arrived at about 10:30 AM, surveyed the damage, and suggested repair options. He then requested assistance from his supervisor, Lou, in managing this extensive repair job. Tom and Lou carefully straightened the garage door, rebuilt the right-side track supports, replaced all the rollers and springs, and got the door smoothly moving on the original tracks. A new LiftMaster garage door opener was installed with a new keypad and remote controls. The repair was completed the same day. Our 50-year-old garage door now operates smoothly, quietly, and better than before. The repair technicians were professional, fully explained the repair plan, worked carefully to avoid damage to the garage door and the car that was still parked in the garage, tested the new installation, answered all my questions, cleaned up, and maintained a sense of humor during a challenging repair operation. The total repair cost was shared with me before the work started and there were no surprise additional charges. This was my first customer experience with Precision. I will certainly contact them in future if repairs are needed, and will recommend them to neighbors as a reputable repair service with highly competent technicians.
Service Technician Team: Tommy S
Service: Broken Garage Door Spring Repair
Product: Belt Drive Garage Door Opener
Michael Garrett
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great, fast, same day service. Swapped out broken sensor and made minor adjustments to garage door that they installed about a year ago. I highly recommend Precision to anyone looking for a complete motor/door/rail package or just for modifications and repairs of existing door.
Service Technician Team: Tommy S
Service: Garage Door Opener Repair
Chuck Adrian
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
tom was quite professional and quite knowledgeable regarding product highly recommend precision co. arrived early and called before coming
Karen Koromhas
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Tom Sackmann did a great job repairing my second garage door (Kevin S. did the first one and he was great too!) Tom was professional, entertainingly funny and talkative, and worked fast and efficiently. If I were you, I would give him a raise and use him to train other installers about how to deal with customers. It was a joy having him do the work on my garage door today. Thanks for sending a great tech who did great work!
Carol Mello
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I’ve used Precision Door Service for some time now. Their technicians explain everything before they do the work, they give you alternatives. They show in on time and their rates are reasonable. I would highly recommend.
Seton Ahearn
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I am very happy with the service from Precision Door. Thomas Sackmann, the technician answered all my questions and worked to fix the problem that I was having. I recommend Precision highly.
Service Technician Team: Tommy S
Service: Garage Door Repair
Alan Pollet
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Thought Tom to be timely, courteous and candid
Service Technician Team: Tommy S
Service: Garage Door Repair
Sal Chirico
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The technician Tommy was very friendly and knowledgeable. He took care of all the issues I was having with my garage door.
Marlene Nigro
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The service rep who did the work was very polite and professional. He did a great job and was done quickly.
Ruth Haas
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Thank you for getting to us ASAP to fix our garage door. Thomas was extremely professional, thoroughly explained everything to us and quickly and efficiently took care of the problem. I have used your company for over 20 years and will continue to use you in the future.
Service Technician Team: Tommy S
Service: Garage Door Repair
Karen Semcresen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Courteous and efficient service. Use Precision for all my garage door needs.
Service Technician Team: Tommy S
Service: Garage Door Repair
Robert Kriesat
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Tom did a great job. Very friendly and professional, he know what he was talking about.
Service Technician Team: Tommy S
Service: Garage Door Repair
Robert Kelly
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Exceptional service. Would highly recommend.
Service Technician Team: Tommy S
Service: Garage Door Repair
Robert Woog
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I chose to call your service because on your website, you promised a response in four hours. Your dispatch did not quite meet that, but when your technician Thomas Sackmann arrived, it was a blessing. Our entire spring assembly and cables were a twisted mess and we feared that our holiday plans would be ruined. Thomas calmly surveyed the scene and you could see that he was developing a step by step action plan. I was amazed how accurately and efficiently he worked to save the day. Thank you Thomas Sackmann, technician extraordinaire.
Service Technician Team: Tommy S
Service: Broken Garage Door Spring Repair
Don Montefusco
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
What a great experience. Tom was pleasant and knowledgeable. He corrected the problem quickly and correctly. You company should be happy and proud to send out a technician like Tom. He also provided me with a quote for a new garage door and I immediately put down a deposit.
Hi Don! Thank you for choosing Precision! Tom is a great member of the Precision team so we appreciate you taking the time to acknowledge his skills and professionalism. We look forward to helping with any future garage door repairs.
Robert Senyshyn
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Your Tech Thomas Sackmann was courteous & professional. He called ahead of his arrival and arrived during the time frame stated in the appt. confirmation (actually at the beginning - which was good). He explained my options for the job as well as the cost. He effected the repairs I requested and performed them efficiently and effectively. I received all the documents that pertained to the job ( ie. appt confirmation, invoice etc.). All is good.
Hi Robert! Thank you for such a wonderful review! Tommy is a great member of the Precision team, so we appreciate you taking the time to acknowledge his skills and professionalism. We look forward to helping with any future garage door repairs.
Tracey Timchak
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Thomas Sackmann Very professional and so nice. He explained everything that was needed gave us options with no pressure and fixed our issue the same day! It was a fantastic experience and will definitely recommend Precision to anyone who needs them. Thank you Tom!
Carole Krotzer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The best! Prompt, courteous, knowledgeable - what’s not to like!
Service Technician Team: Tommy S
Service: Garage Door Repair
License
NJHIC License #13VH03118600