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about Precision Overhead Garage Door in:
Somerset County, NJ
Precision Overhead Garage Door of New Jerseyhas received 802 reviews, averaging 4.93 Stars:
Hillsborough, NJ
Product:
Bedminster, NJ
From "hello", this company sounded different, it sounded competent! The person on the phone was very much aware of the pressures people like me have when calling service providers. She did everything she could to assure me the work would be competently performed to what was needed and the technician would be equipped with any parts needed. She told me who was coming, sent email photo of the installer; this installer called me 30 minutes before arrival and got to the problem immediately which required a tightening of the main springs which is not something most people should attempt to do on their own. I also learned it is not a good idea to lubricate the parts with WD-40, which I had read and previously been advised but this was good to hear. The service was 2X better than Overhead Door and DoorBoy and the cost was much simpler and app 40% - 50% less. I immediately referred our Association President to this excellent company.
- gary weiner
Gary, Thank you for the kind words. If you would like for us to talk to the association please call us and we would be happy to help. Doug
Product:
Belle Mead, NJ
I called for an appt and Ron came out the next day. He called half hour before and was on time. Ron was polite and very professional, he explained the problem with my door and what it would take to fix it. I am very satisfied with the work he did and will recommend him to my friends and neighbors.
- donna gallitz
Product:
Hillsborough, NJ
Liz Prieto is the property owner. Richard Cash and Craig Ross are the tenants. Brandon is the best!! He was here in July to replace rollers/cables/springs and we were 100% happy with the service he provided. When we had a problem with the system that actually pulls the door open (sprocket broke, chain drooped), we called and requested Brandon. Once again, he was super friendly, efficient and explained the different options we had. This guy rocks and I'd recommend him to anyone that needs garage opener repairs or installation.
- liz prieto
Product:
Warren, NJ
I have been using Precision to repair my garage door for years. They have proven to be dependable and their technicians have been knowledgeable and efficient.
- Rick Gallin
Thank you Rick. We work really hard on training. It makes it hard to find employees because most people don't want to go through what it takes to be certified. In the long run it pays off in customer satisfaction. Thank you for your continued support. Doug
Product:
Bedminster, NJ
I had a garage door that would not go up. I had installed a new system a couple of years through Precision and was very happy with it. Unfortunately, the original poor quality spring was 16 years old and decided to break in the middle. Kyle installed a good quality spring and gave me a lifetime guarantee. I have not been disappointed with the quality of the product or service.
- Kathleen Gibbs
Thanks Kathleen for your feedback When we sell new garage doors to our customers we typically recommend to to upgrade the hardware ( springs cables, pulleys, rollers etc) Sometimes its hard to make a customer realize that the news parts are not made to last. If you need you door to work it can be a great investment. The new springs we put on your door are lifetime warranted because they will last.........and we guarantee it. Doug
Product:
Hillsboro, NJ
Knew his job and was very thorough and pleasant!
- Joan Gitto
Product:
Bound Brook, NJ
hello again. Brandon again serviced us and was quick, courteous, efficient and good to my dog..... Thanks again, Mark
- mark kamienowski
Product:
Bernardsville, NJ
As alway, prompt, courteous and efficient service. Don't know why anyone would use anyone else. Thanks.
- Peter Cooper
Thank you Peter. Doug
Product:
Bedminster, NJ
Robert was professional, informative, and did outstanding work.
- brian cochilla
Product:
Bound Brook, NJ
I am not sure if my original comments were processed so I am repeating my comments. Brandon the installer was very courteous, helpful and knowledgable. Well done.
- mark kamienowski
Thank you Mark. I'm not sure what happened on the first review. We did get this one and we appreciate your feedback. Doug
Product:
Basking Ridge, NJ
Antony was outstanding. After carefully inspecting all the components he outlined options & costs. He assisted us with a recommendation based upon our door condition and usage. His removal & installation of the garage door opener & spring were top notch. Ater installation, he took the time to ensure we fully understood all functions and everyting worked for us. Highly recommend Anthony.
- James Lawler
Product:
Bridgewater, NJ
Anthony was professional and articulate. He explained everything he was to do, and when complete, he explained everything I needs to know.
- Howard Beroff
Product:
Bernardsville, NJ
Service exceeded my expectations. Purchased a new belt opener along with new cables. The door is so quiet my toddler will have no trouble sleeping while I open and close my garage door. Bob Z. is an awesome technician. Thanks for great service and you really should market the
- louis caruso
Product:
Warren, NJ
Anthony did a great job with installing the openers. He also needed to solve a problem with the opener that I had already begun installing. He did it without complaining. Replaced the rails which he described as cheap in the Chamberlain box. They work great and he is following up on a new door bracket. I would rate him the highest at
- jeff furman
Product:
Bridgewater, NJ
The technician came to analyze the issue with existing garage door opener and provided a through analysis of existing issue. The new product available with the technician and the recommendation helped us to select the product and have the installation done in a single trip. Great service.
- Kennedy Arockiam
Bridgewater, NJ
Brandon did a great job and had complete knowledge to determine the problem and fix it. Excellent Job!!
- John
Product:
Watchung, NJ
Service was done in a courteous, informative and professional manner. The same was true when the prior service was performed by Anthony for hardware replacement.
- gordon mclenithan
Product:
Hillsborough, NJ
The technician responded in a timely manner, took the time to educate me of the problem and how to avoid it in the future. Tim was very pleasant and interested in helping resolve the problem.
- Charles Bond
Product:
Bernardsville, NJ
Tim was knowledgeable about the product he installed and efficient and pleasant to work with. Thank you for my new quiet garage door opener!
- Ken Miller
Product:
Bernardsville, NJ
Bob Z did an excellent job.
- Scott Rhoades
Belle Mead, NJ
Super!...First time garage doors worked properly in 20 year!
- Felix cuccellato
Product:
Branchburg, NJ
Technician very imformative and polite!Did a great job!
- Ms.Evelyn Krautwald
Basking Ridge, NJ
Bob did a great job installing garage openers at our house. He took the time to explain everything to me. Very professional. The price is a little high but the new garage openers are much quieter than the old ones. We've been using Precision for many years. We are alway happy with their work and service.
- Jessica Tung
Product:
Leadership Team: Rob Z
Far Hills, NJ
very positive experience -- loved the tech that serviced the doors. we ended up with 2 motors. If we replace the doors, we will definitely call on you!
- marla jennings
Product:
Basking Ridge, NJ
Bob did the excellent job to install the garage door opener, control console and wireless keypad entry system and explained to me how each unit works and how I can do the basic maintenance myself. Overall the work was professionally and neatly done. Only complaint I have is the price quote for part + labor is a little bit more than I expected. Other than that, I am pretty happy with the whole experience.
- derek jin
Product:
Belle Mead, NJ
Tim was excellent. He spent as much time as I needed for me to understand what service would be best for us since we were planning to change our garage doors in the near future. The work is always done efficiently and time is always taken to make sure I understand how to set the new remotes etc.
- Derrick Desilva
Product:
Watchung, NJ
Brian was very professional. He explained everything to me and proceded to install the new motor. He then took the time to explain everything to me in detail.
- Marilyn Bloink
Bound Brook, NJ
David arrived a little early, was very pleasant and explained everything so I could understand it and quoted prices. I was very pleased with the service .
- Eleanor Kells
Product:
Bernardsville, NJ
Kenny arrived on time, and gave me two options to proceed; one slightly lesser cost, and one a bit higher, but giving me more life from the repair. I chose the latter, which caused Kenny a longer and more involved repair, toward the end of the day. He could have simply replaced the springs, and been gone a lot sooner, but he explained the benefits to replacing the rollers and hardware as well. I was also impressed that he had all the parts he needed in the truck, so he was able to finish the job on the spot! I would absolutely call Precision again!
- steve wetzel
Product:
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
I was so impressed by Tim's friendly and confident manner. He explained everything he was going to do and worked quickly and efficiently. He was able to locate the problem immediately. He loosened springs and replaced a hinge and made some other adjustments. It now works perfectly. I would recommend your company to anyone with a garage door problem.
- Joanne Bunce