Garage Door Repair Reviews in Livingston, NJ (Page 4)

It was a real pleasure using Precision Door Service. I called the 800 number for service and within 5 minutes had an appointment with a 4 hour window and the assurance that the tech would call me when he was 30 minutes away so I did not need to sit in my house and wait. This was all confirmed by an immediate email giving me all the information I needed. I received a call from Kevin N. when he was 30 minutes away and met him at my house where he was waiting for me. The fact I had a picture of him was nice especially if it was my wife waiting to meet him. Kevin quickly evaluated my door and went through all the options for repair, the cost of each and his professional opinion of what I should do and why. He made the decision process quite easy. Kevin then did the repair. In less than an hour he was he was all finished and my garage door was as good as new. He cleaned up perfectly, made sure I understood exactly what he did and what I was charged for. He gave me his card if there was any problem and he was on his way. I would never call anyone but Precision for a garage door problem again and I would request that Kevin come and do the work.

- Brian Suchoff

Thanks for a well done job. One concern is the garage door bangs loudly when it hits the ground.

- Lawrence rice

Dear Mr. Rice, Thanks for taking the time to review our company and mention your concerns. The door should not bang on the ground at all. I have looked into your situation and it appears we have set up a time to come fix the noise. If the problem is not resolved at this point please contact us directly at 888-616-9021. Best wishes, Whitney

The Precision people were easy to get in touch with and came on time. They were able to quickly fix my garage door. However, their prices are outrageous. I'm sure if I shopped around I could have found a better price, but as we all know, once someone is at your house it is easier to just go with the people there. I would reccomend price checking before going with Precision, but besides the price they seem all right.

- Leslie Rochman

Dear Leslie, I am happy to hear we were able to resolve your garage door problem and get your door up and running quickly. I am sorry you felt that way about the pricing. What might you have been comparing our prices to? We provided you with springs that are meant to last 25,000 cycles and a warranty to match the purchase you made. If you would like we can discuss with you cheaper parts at a less expensive cost. If you are interested you can contact me at (973) 283-3124.

Called them at 10:30am and by 12:30pm my problem was fixed. Technician was excellent.

- Jeremy Dallow

Service was performed professionally. I am very pleased with the result. The technician did a great job.

- Alan Greene

Great service and work well done.

- Rick & Jill Diamond

Prompt service, easy to get immediate service. Friendly, courteous and helpful technicians. I appreciated the calls before arrival, updating me on technician's arrival time. Trucks are always stocked with parts so I don't have to schedule multiple visits. Great coupon offers too!

- Eve Posner

I chose this company based on the reviews given by previous customers. I would recommend this company to anybody looking for garage door services. The technician was very courteous, came on time as scheduled and very clear on his explanations of what needs to be done and gave me my options. I am very satisfied with his work performance.

- Victoria Tan

Service was outstanding - explained everything in terms I could understand and explained the options.

- Jeff Goldberg

We came home late last night only to find the springs and cables were all broken on my garage door. I immediately called Precision Doors and got a live person who set up my appointment for Friday morning. The guys showed up at 9am so nice and professional. They explained to me my options and within 2 hours my door was fixed and better than when we had it installed. They were great and even checked my other door to let me know how that door parts are as well. I am not sure if I paid more or less compared to other companies, but I know it was fixed right and now I have a lifetime warranty on my doors that I did not have when Home Depot installed them. They were only 4 years old and all the inside parts were junk. I am glad I now have parts that will last a long time. Well worth the money.

- Debra Kamikow

I had my garage door serviced and my technician, James, was excellent and completely professional and informative about what I needed and even took his time and hooked up the garage door opening with the car. Excellent service!

- Donna Caputo

Very impressed with the organization and the technician!

- Al Branchi

Gaetano did a great job. He was friendly, informative, and very efficient with the work that he performed. I appreciate the explanations that he was able to provide regarding the repair.

- Belen Marcello

I was happy to receive 2 phone calls to let me know exactly what time he would arrive. When he arrived he was very pleasant and did exactly what I asked him to do. I would call precision again if I had a garage door problem.

- Karen Meltzer

The Technician was very professional. He explained what needed to be repaired and explained each detail of the repair.

- Joe and Marian Behar

Very pleased with the service. Chris was very courteous and professional. Very prompt service.

- Susan Berman

Gaetano was courteous, knowledgeable and on time. Explained everything in detail. Will strongly recommend Precision to anyone who asks. Thanks for doing a great job!

- Noy L

Person was extremely nice & fixed the problem!

- Phoebe Kurtz

Your technician called about a half hour before he arrived and found the problem: oiled a very squeaky hinge and was very attentive in checking the hinges, oiling them, etc, & changed a bulb in the opening apparatus near the motor. His name was Louis G Rowek.

- Marilyn Welsch

The installation of my new garage door opener was a positive experience from start to finish. Chris, my Precision service tech was very professional & neat. He answered any questions I had about the opener & even went out of his way to program the remotes to my cars. Precision Overhead Garage Door Service is definitely highly recommended by me if you have any garage door problems.

- Allen Kaufman

He was timely, efficient and well mannered.

- Andrew Friedman

Very satisfied with the whole process. Rodrigo was very pleasant and did very good work. More businesses should operate like this one.

- Nick Falcone

Selected Precision from yellow pages. I was very pleased with the service provided.

- Ira Mayer

Everything from the initial contact, through to the meeting with the sales person, all the way to the actual door installation was perfect! Very smooth process start to finish! I appreciate Precision's professionalism and responsiveness. I would highly recommend their products and services to anyone.

- Kerry Connell

Brian was honest and professional, and fixed our problem easily.

- jesse levitt

I got service that was above and beyond the call of duty from Gaetano. He was extremely professional, courteous, honest and compassionate and a generally sincere and nice human being. In today's times one rarely gets five star service, but through the ice and snow of my driveway, Gaetano, repaired my garage in the blink of an eye! Keep up the good work. He should be very proud of himself for a job well done.

- Anthony Cetrulo

We are very happy we chose Precision. Brian showed up early to the appointment and was very helpful explaining the new product and walking us through the installation process. Brian was very professional, and I would highly recommend Precision.

- Dana and Daniel Bank

During yesterdays snow storm Brian showed up, ON-TIME just like he promised he would! He was polite, helpful, HONEST, and FIXED OUR GARAGE DOORS!!! What more could anyone ask for. Thank you!

- MARC GELMAN

Andrew was right on schedule with the time frame that was offered to me. He called ahead of time to say he was on his way and he presented the options to me and did a very nice and quick job on my doors. He was professional and nice.

- Ron Romeo

technician was thorough in explaining problem, was neat and did a very good job.

- Joe Murray