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about Precision Overhead Garage Door in:
Randolph, NJ
Precision Overhead Garage Door of New Jerseyhas received 167 reviews, averaging 4.95 Stars:
Randolph, NJ
Dear Mr Finnerty, Thank you for reviewing our business. I'm sorry for the confusion. We do have a service charge for coming out to your house of 69 dollars. It is charged to help cover the high cost of sending a qualified technician to your home. For that 69 dollars he will do a 18 point written safety inspection, tighten all loose hardware and lubricate the door. Normally we will then give a written quote to replace parts that are broken. The price we give you for the parts is an installed price. We don't have an additional labor cost. In your case because no new parts were needed to fix the problem a labor charge was necessary. We need to be more clear on the phone so you are not surprised in person. As a token of faith I would like to offer you a free service call in the future. Just tell the office about this review. We want your business in the future. Best wishes. Doug
Randolph, NJ
The installer arrived on-time. He took the time necessary to show me how to operate the new openers and garage doors, programming codes for the outside keypad, etc. The final product operated as expected, very quietly and smoothly. The installer never seemed to be trying to rush to another job -- he seemed more interested in getting this job done right, and it paid off.
- Doug Goldstein
Product:
Randolph, NJ
Very capable, polite and on time. A fantastic impression of your company. I wish all service technicians could be so great!!! Mrs. D. Clifton
- Diane
Product:
Randolph, NJ
Brandon was very courteous and did a great job installing 3 garage door openers. He spent a lot of time explaning my different options, and I found him to be very knowledgeable about the products. A very honest man. Thank you very much Brandan. -Gino.
- gino graci
Product:
Randolph, NJ
Our garage door experience with Precision was a very pleasant surprise. Our Technician Dave Nicomini explained in detail the reasons for the problems were were experiencing and offered sensible solutions on the spot. In addition, he was able to fix our problem from a burnt out motor to problems with our cables all in one trip. Dave was very professional, knowledgeable and patient with me, a woman who knew NOTHING about garage doors! We would absolutely recommend Precision to our friends and neighbors.
- Deb Sasaki
Product:
Randolph, NJ
Very satisfied...Bob was neat and clean in his appearance and in his workmanship. Arrived on time after calling ahead. Made the repairs in a timely fashion and seemed to know his job...
- James Mclagan
Product:
Randolph, NJ
Service was excellent and the technicians responsive with their same-day service. Our second time using precision and we will use them again.
- Nick
Randolph, NJ
Techician was very imformative and courteous. Very happy with service.
- Valerie
Product:
Randolph, NJ
He was very efficient and great .I am satisfied he was very business like
- Diane Clifton
Product:
Randolph, NJ
serviceman was very professional and did a fine job
- Don Baker
Product:
Randolph, NJ
Technician was extremely polite and prompt
- Diane Clifton
Product:
Randolph, NJ
Superb!
- Stampf
Product:
Randolph, NJ
Excellent service ,knew exactly the problems and gave a very clear assessment of possible options to carry out repairs & restore both garage doors to smooth operation.Extremley efficient worker and explained clearly the operation of the new controls and set up the remote operation from the car We would certainly recommend him to anyone
- John Munro
Randolph, NJ
Brian was very efficient. He got the job done quickly, and he thoroughly explained what he had done to repair our garage doors.
- nancy
Randolph, NJ
Service performed was the removal of two older doors and hardware and the installation of two new doors and hardware. Based upon the presentation of Steve Mathews, the work of Zsolt Mohnansky, the assistance of the office staff, I would recommend your company any time.
- Daniel A. Hamner
Randolph, NJ
Ben's knowledge of the equipment he was repairing was impressive. He showed me what caused the problem and how to repair it, but also knew WHY certain things needed to be just so. He said it was because of your good training program, but I think it was also due to his desire to do it right the first time. That's always a sign of quality.
- Sue
Randolph, NJ
Ben did a great job in repairing our garage door opener. He explained what was wrong and the best course of action. We would rate Precision and Ben a 5 and would recommend them to our family and friends
- Frank & Rosa
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
I was told the service call would be 69.00 plus parts.I did not need any parts but i did need an adjustment.I was then charged 69.00 plus a labor rate of 85.00.I was never told about this.Although the service was very good, felt like I was mislead on the cost of the service call.I might not call again because of this.
- kevin finnerty