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about Precision Overhead Garage Door in:
Scotch Plains, NJ
Precision Overhead Garage Door of New Jerseyhas received 90 reviews, averaging 4.95 Stars:
Scotch Plains, NJ
Product:
Service Technician Team : Luke S
Scotch Plains, NJ
Very nice experience. The technician is: 1. Friendly, make me feel he’s someone I can trust 2. Professional, he knows what he’s doing 3. Clear, explains what happened, what needs to be done I wish I could give him a 5 star plus. The reason: I had a 4 hour window in which I had to pick up a child from school in the middle. The technican called me at the beginning of the window to narrow down the window to a smaller one and called me again 30min prior to his arrival. Also I want to thank Lindsay who picked up my phone this morning. She gave me a same day appointment that I really needed. This is the 2nd time I used Precision’s service within 4 years. I wish I wouldn’t need your service in the future, but in reality I know I have to save your number so that I can get the right people when I need help.
- Jian Cuo(last name is wrong, should be Guo)
Product:
Service Technician Team : John D
Scotch Plains, NJ
Chris called in the morning and said he would be coming at a certain time (within the allotted window). He came with his trainee on time. Both Chris and his trainee were very friendly. Listened to my requirements patiently. Chris immediately figured the problem. Went on to complete the job within 20 minutes. Explained the problem and fix he has made. No charge since it is covered under warranty. I will definitely recommend Precision Garage Door to my friends if we have people like Chris.
- Venkat Vallinayagam
Scotch Plains, NJ
Chris was amazing! He walked us through all our options, took his time explaining how everything would go and repaired our old door in new time!
- Charlie Couture
Product:
Scotch Plains, NJ
Chris was very knowledgeable & customer service oriented. He was a pleasure to interact with.
- Robert Reilly
Product:
Scotch Plains, NJ
Technician very helpful, prompt, courteous. Very satisfied with garage door service call & will continue using Precision Door Service.
- Maryann Foster
Scotch Plains, NJ
I contacted Precision on Saturday evening when our electric garage door opener completely stopped working. I was able to arrange for an appointment on Monday afternoon. Kevin called in advance to let me know he was on his way. He arrived with all necessary parts needed for our repair on his truck. Kevin provided product information, and fully explained all the issues related to the problems with our garage. He evaluated our problem very quickly, and was able to complete the repair in less than one hour. I was very impressed with his professional, patient, and knowledgeable explanation of our garage door issues. We needed to replace all rollers, cables, and springs. Our garage door now works like new! Every step of our experience with Precision, from our call to make an appointment, to a very positive experience with Kevin, and follow up with emails asking if we were satisfied with the work completed led us to offer this excellent recommendation for this company. I would highly recommended Precision!
- Robin Koerner
Scotch Plains, NJ
5. The installers were wonderful & helpful. Very polite & courteous.
- Denise Elbeck
Product:
Scotch Plains, NJ
Thank you so much for your professional, caring and exemplary service. You installed our garage door two years ago, we have never had a problem. Your technician was kind enough to come out following a programming error (our fault) he corrected the problem quickly and also went the extra mile to program my in car garage door opener. Thanks for your great service!
- Berta Duchantier
Scotch Plains, NJ
5 Star.... Brian was friendly and competent. Good Job
- John Gorman
Scotch Plains, NJ
Charles, the technician was very professional, friendly and polite. He called twice to let me know his ETA, which I appreciated. It was a simple repair and he completed it quickly as well as making sure the door was opening and closing smoothly. He answered my concerns and I was very pleased with the service.
- J. Balcerski
Scotch Plains, NJ
Dave was excellent! Wish I had more garages for him to put doors on! Courteous professional very knowledgeable.
- New door install
Product:
Scotch Plains, NJ
I want to commend Eric for the outstanding work he did on my garage door. Eric is a fine young man, very professional, courteous & well mannered. Precision should feel very proud to have Eric as a member of their team. The only complaint I have that Eric is a Dallas fan but he can be forgiven as he also supports the NY Mets.
- Kultar Singh
Product:
Scotch Plains, NJ
These guys are great. On time, didn't take long, very professional and courteous.
- Chris Broski
Scotch Plains, NJ
Great working with Precision. Everything was punctual for both the estimate and the work. Both the estimator and the installer explained everything that would be done, and what the future maintenance would entail. I'm extremely happy with everything!
- Jerry Handsman
Product:
Scotch Plains, NJ
Called yesterday at 4pm....installed today by noon! Kevin S. called at 10:15am asking if I would be available 60 minutes EARLIER than my 12N-4p promised window. Excellent! He looked at my 25 year old Stanley and informed me that he would not be able to make the adjustments to the motor and chain mechanism necessary to keep it functioning properly and safely. He offered me a choice between two models and we agreed that the lower priced model was probably best for my needs (one car garage). He was pleasant, professional and efficient. He got right to the job and completed the work in about an hour. He stayed to give me a guided tour of my new opener and answered all my questions. Cleaned up completely, taking away all the chains and other pieces of my old opener. Provided me with all important documentation and informed me of the terms of the lifetime warranty. I'm sure I might have gotten a lower price somewhere else, but the promptness, thoroughness, professionalism and reliability of this vendor are a model for others. Was very impressed with the pictures and bios of the technicians...as well as the high tech paperwork. One complaint though... I was expecting Lou (the Yankee fan)...and due to illness and a need to switch technicians...they sent Kevin...who is a Mets fan!! Although I was disappointed, I didn't think that was enough to deduct a star. Great job Precision!
- Andrew Heffler
Product:
Service Technician Team : Kevin S
Scotch Plains, NJ
My original garage door opener was over 13 years old. It was extremely noises and at the end of its useful life. Your installer, Kevin Nix arrived when he said he would and within an hour we had a new, quieter door opener installed. The installation was neat, clean, and Kevin programmed and explained its operation. 5 out of 5.
- Eric Mason
Product:
Scotch Plains, NJ
Very pleased with service. Technician took the time to explain
- Edmundo Lemus
Product:
Scotch Plains, NJ
We chose Precision because the name came up when we looked for the original installer, Overhead Door. A big plus was that you sent someone out on Sunday. Our garage door repair included replacing and various moving parts. The technician, P. Orlando, was competent and professional. His manner was friendly. He answered all questions and explained what he was going to do and why. We see competence in how the company is run. The service was most satisfactory; we recommended Precision to a friend. Rating: 5.
- HS, Scotch Plains NJ
Scotch Plains, NJ
Our technician, Peter, was excellent. He not only fixed our broken spring he also made safety modifications to our other garage doors. He was a true professional. I would use PDS again without hesitation.
- John R
Product:
Scotch Plains, NJ
I am very happy with the service provided by your company, it was prompt and efficient. .Your technician, Chris, was a knowledgeable rep. of your company, always able to inform us as to the problems and remedies your company offers. Chris, along with you, understood our position and came up with a way we could go forward with the repairs. Thank you Chris and Precision for a job well done.I rate your service as 5+
- Richard Fisher & Valarie Fisher
Product:
Scotch Plains, NJ
This was our second time using Precision. Your company has exceeded our expectations. Kevin, our technician, was highly professional and very pleasant to work with. I would definitely recommend your company!
- Jodie Kornfield
Product:
Service Technician Team : Kevin S
Scotch Plains, NJ
The service technician, Brian was kind, courteous and knowledgeable. Lubricated the garage door and gave tips for maintenance.
- Vittal Raj
Product:
Scotch Plains, NJ
This is our second experience with Precision. Once again they were courteous and prompt. Our technician is knowledgable, explains our options and performs the work efficiently. We are very happy with their service.
- Kyle Becker
Product:
Scotch Plains, NJ
Brian Scott was very articulate and knowledgeable. Great service and I would highly recommend!
- Olivia Passucci
Product:
Scotch Plains, NJ
Peter was quick, friendly, and efficient. He explained everything thoroughly to me and was in and out of the house in less than 30 minutes.
- Paige Ropiak
Product:
Scotch Plains, NJ
Our 14 year old garage door was giving us trouble. Bob immediately knew what was causing the problem. He clearly explained my options and his recommendations. They repaired it in an hour and now it works beautifully.
- Kyle Becker
Product:
Scotch Plains, NJ
Great service! Serviceman called before arrival, showed up on time, fixed my key pad very quickly,was courteous and polite and knew what he was doing. All in all A+.
- Phyllis Rubel
Product:
Scotch Plains, NJ
The Service Technician was very courteous, professional and thorough. He explained all of my options without being too aggressive. He identified the problem quickly and repaired it equally as fast. He arrived ahead of the scheduled time.
- Denise Elbeck
Product:
Scotch Plains, NJ
I was able to get an appointment for the day after I called. Tim was able to immediately say what the problem was and explain my options for fixing it. He fixed the problem quickly and I was left with a brand new garage door motor and remote that was so much better than what I had.
- Theresa Steer
Product:
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
Fast and neat installation. Very pleased
- Ya-tung Chang