Garage Door Repair in Wayne, NJ - Page 4

Anna Marjorie Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose Prevision because they installed my garage doors some time ago. Your service young man Sean Sotello - who came today - was not only competent but polite, respectable and I want to tell you that u r fortunate to have him on your staff. He is a wonderful representation of what young men in todays service businesses should be like. Thank you Sean for a great job.

Sandi Ingilian

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Even after I replaced its battery, the remote control no longer opened or closed the garage door. By the way, the door in question is to the bay in which the wife (BOSS) parks. So, BOSS found Precision in one of those coupon booklets you receive by mail and scheduled a Service Call. As is the case with any contractor we consider, the burden of interacting with the technician of Precision who arrived at our house fell on my shoulders (and is something I, generally, dread). Of course, and with good reason, I was ready, on the offensive, just waiting to explode on the guy if he went down that dead-end street of trying to sell me any unnecessary service or product. In fact, although with one thing I did not appreciate, upon which I expounded, below, overall, the technician who arrived was very polite, patient, and, seemingly, honest, without stressing the importance of buying any unnecessary service or item. Further, what I appreciate the most, and applaud Precision for its approach-on, is the utter lack of any B.S. given by the technician, based on "fear," such as that all 3 units to the garage doors needed to be replaced or, worse yet, all 3 garage structures needed to be totally demolished and rebuilt as they are separating from the main structure of the house, causing unbelievable water damage behind the sheet-rock, and resulting in the growth of mold, mildew, and even magic mushrooms, which my 11 year old daughter would definitely eat, one day, and which only he, with his superior sight, honed after years of experience and schooling, is able to see, or when the garage structure eventually separates entirely from the main house, which will be any day now, electric wires that carry enough voltage to kill a herd of elephants would be whipping around in the air, out of control, and lock-onto, and go after, my 11 year old, burning her hair off, permanently, causing her to suffer life-long PTSD. Instead, and to my surprise, after the technician diagnosed the issue, he suggested various options, with price ranges that were reasonable and feasible (lest we forget, the BOSS does NOT like to spend a penny even when it comes to basics such as our ability to ingress or egress the house). The technician was very courteous and explained what each option entailed. As alluded-to, above, though, the one thing I did not appreciate was the technician's withholding of or hesitancy in volunteering certain discounts available to us. Instead, I had to probe and pry these out of him (I am certain that this strategy is not of his choosing, but others's, and, basically, the technician is following orders.) Once I began asking, though, the technician did not hold back, going as far as conducting research on-line on his tablet to find even more savings for us, all of which significantly reduced the initial estimate of costs. Realizing I was sold and committed, the technician upgraded the system to one of higher quality, without increasing the cost. I gave him the "thumbs-up" to commence with the job, along with a G-Note as a tip, and left for work. (Hopefully, the BOSS will not see this review and discover said tip.) Upon my return home, the BOSS had a HUGE smile on her face, standing at the threshold of the door leading into our house and demonstrating the smooth opening and closing of the garage door for me. For a second, I actually thought I might get some tonight, which is another positive aspect of Precision's, notwithstanding it lasted a second and was imaginary. Although "getting some tonight" from the BOSS was wishful thinking on my part (as I got none), what we did get from Precision is: an awesome, quiet, fast garage door opener; all new pulleys; new springs; new wires; new nylon chain; a new wall panel; a new wall button to open and close the door; and, 2 remote controls. What's better, and unbelievable, is that we got all these, along with peerless service, at a very reasonable cost, without any pain, literally, to our a_ses.

Frances Auferio

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We used Precision in the past. Always responsive and their technicians get the job done very efficiently.

Mitchell Borger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Matt was knowledgeable, experienced and personable. He fixed the problem and another that I didn’t even know about. Thank you, Matt!

Ken Berthold

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Hello, your service technician Roberto was very professional. Thank you!

Carla Scheld

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ryan was here Friday and did a great job. Very polite and nice. Carla scheld

Steven Warholak

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

2 doors and lift master installed by technician Isaac Ward... Isaac I also gone 5 ?? s... Professional, pleasant and enjoyed to talk with.. Answered all my questions and walked me thru process during installation... Recommend highly for there service ...

Dorothy Noble

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We have been customers of Precision for many years. Today Ryan Patrick Murphy was the serviceman. Everything was so easy from making a convenient appointment to the text instructions introducing Ryan. He called ahead, was punctual, thoroughly explained what the door problem was and my options for fixing it. Before he left, Ryan cleaned up all the cartons and packing debris . He even saw a tiny screw and then took me through the instruction of my new system. I would recommend Precision to anyone.

Emil Skula

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Etan did a great job. Timely, knowledgeable and professional.

James Iandolo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you for fixing my gararage door, Sean answered all my questions and service was excellent

Nancy Malinoski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Gedas Bruce did a fabulous job replacing my garage door opener!! He explained everything clearly and took time to inspect my door. Such precise neat work! I called Precision this morning and Gedas arrived shortly thereafter! If you want skilled and quality work call PRECISION!

Janet

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kevin notified me that he was on his way, well within the anticipated time frame. He was very polite, knowledgeable and efficient. Within a few minutes he notified me that I needed a new opener. The current one was very old. He gave me pricing for a new opener and installation. Because the pricing was very high, I temporarily declined until I had time to evaluate my options.

Arlene Steiker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service.

James Delora

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Gedas was great, very knowledgeable and did a great job, Thank you...

Rich Falcone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was having a problem with my garage door opener and did not know who to call. I took a chance and did a google search. I found Precision and gave them a call. The woman answered the phone was extremely warm and professional. She advised that she could have a tech out to my home within the next few hours. A few hours later John Delpiu arrived. He was very friendly and explained what he believed to be my problem. He also did a thorough inspection and pointed out some potential issues. My door opener was well over 16 years old. He was able to do a minor repair and get the door to work. As a result of his expertise and time to explain every detail I agreed to have a new opener installed and new weatherstripping. He was an excellent installer explaining as he went and answering all of my numerous questions. At the end he went over the operation and even set up my wife’s csr so it would open the door as well. I would recommend Precision to all and give an extra five stars to John. Thank you very much!! Rich Falcone

Paula Rosen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Glen was on time, extremely professional and knowledgeable about our garage door opener problems. He evaluated the problem and proceeded to fix and repair all of the issues. We are more than pleased with the service and the results! Thanks so much for the great service. We would definitely recommend your company and Glen, in particular, to others.

Cathy Obal

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris did an excellent job. He explained everything and did a great job.

Robert Lane

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Orentino was my Tech. He was excellent! He asked me questions about the circumstances before and after my issue occurred to fully understand the problem before offering a solution. He answered all my questions in a knowledgeable manner. He buttoned up all issues that were directly and non directly related to my problem. Tino left me feeling that the work was complete and the price was fair. Your people are the heart and soul of your business, Tino is a keeper! He deserves a raise! Thank you , Tino. PS I am NOT a family member of Tino's.

Jim LaBarck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thanks for your quick response I called and your company was out to fix my garage door issues the same day you service man Kevin was great thanks

Scott Cohen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent job. Kevin was on time and made the repair on the opener that needed fixing and while there made an adjustment on the second opener.

Janine Sciancalepore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My neighbor recommended Precision and I couldn’t be happier. It’s so nice to have a quiet garage door again!!! Rob was so polite and did an amazing job!

Lynn Chessin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

There are not enough words to define this amazing company! Precision Overhead Garage Door was highly recommended to me by a neighbor and WOW! What a pleasure it has been starting with Jennifer who made the appointment very quickly . She was so courteous and understanding. The technician,Alan Ramirez, was so professional, knowledgeable and very helpful in explaining every detail to what he was doing . What a pleasure to do business with this company and I will be recommending them to many people. Thank you again for a job well done!

Elaine Manoliadis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kevin was the technician. I told him what the problem was, he explained a solution to fix it and fixed it within a half hour. He was extremely courteous, respectful and answered all my questions. I would definitely recommend Precision Door to anyone needing anything to do with garages.

Jeffrey Goodfriend

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jeff G, Wayne NJ Great service, needed my springs replaced as well as my bottom weather proof gaskets for my garage door. Precision came when i needed them and fixed everything to perfection.

Mike McAleer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

my installer was excellent

Jim Ferrauilo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Amazing service. Prompt and knowledgeable.

Gerri DiTosto

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent results. Technician was professional as well as pleasant and patient responding to my questions.

Rondie Chen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Techniqian was outstanding

Maureen Errity

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great company to work with. I called them for a service and they were able to come out quickly and fix the problem in under an hour. My technician, John A, was very professional and I will definitely refer this company to family and friends. Thank you.

George Farago

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Repair done on a Sunday, 1 day after I called. Tech gave a clear explanation of what had to be done & how much it would cost.