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about Precision Overhead Garage Door in:
Wayne, NJ
Precision Overhead Garage Door of New Jerseyhas received 395 reviews, averaging 4.93 Stars:
Wayne, NJ
Wayne, NJ
service rep was excellent
- Michael Brennan
Wayne, NJ
today we had a new garage door, motor et al installed by Precision ...kudos to kevin and the other tech he came with (sorry, i dont recall his name); and pablo and ryan, the installers. all four young men were respectful, hardworking and very neat. thanks especially to pablo for his tutorial. thanks to chris who assessed our ancient motor and door and took the order. learned of Precision through their mailer and a friend in wayne, who used them. im sure all will be fine and if need some help, we can reach out to Precision.
- Katherine B
Product:
Wayne, NJ
Matthew,my garage door technician is a great guy.I’m very pleased with his work.Fast and efficient.He’s a keeper in your company
- James Jazanas
Wayne, NJ
We are always please with Precision. Your service technicians are always very informative, knowledgeable, and polite.
- Richard Grossbard
Wayne, NJ
Great and prompt service! Very professional staff and very knowledgeable!
- Liliana Buftea
Product:
Wayne, NJ
Matthew was wonderful! He was very knowledgeable and careful! He did an excellent job! Thanks so much! Also your customer service is amazing, Keep up the good work!
- Janice Bhandari
Wayne, NJ
We were pleased with the response to our call, follow up information regarding time technician would arrive, advanced picture and bio of technician who would come, service call and explanations by Mark. I would recommend both Mark and Precision.
- Edward Mahoney
Product:
Service Technician Team : Matt D
Wayne, NJ
From the initial call for service, to receiving the text message notifying me of the tech, Julian Villamor complete with bio, would be arriving soon, to the expert and professional service he provided, Precision did a great job again. Keep up the great work.
- jeffery antoncci
Product:
Wayne, NJ
5 star. Everything was professional all the way from the phone calls, to the emails, to the text. The first installer Brian had to leave but was a very polite young man and a very good ambassador for your company. The second installer today Phil was just as professional competent and polite. He was very friendly and he knew his equipment and showed me all the operations. I also like the professional attire that they wear. I have no complaints.
- Lisa and Bobby Seela
Product:
Wayne, NJ
My garage doors were repaired the same day I called, they came quickly. Louis Rowek , the technician explained to me what needed to be fixed. He explained the cost ahead of time, and asked permission to do the work. The repair was done promptly. Both men were extremely nice., and the repair looks good. The door is working fine. I have used this company in the past and would use them again. Hopefully I will not need a repair for a log time .
- Ron Mezzadri
Product:
Wayne, NJ
Luigi was very professional, knowledgeable, and friendly. He came by on a Sunday evening and installed my garage door opener. He did a great job installing it and then showed me that everything was working. Overall, it was a very good experience.
- Chris Shanahan
Wayne, NJ
I have used precision door service in the past and have always received professional and courteous service.
- Carmen Tripicchio
Wayne, NJ
On time professional
- Richard Weiner
Wayne, NJ
I just had 3 LIFT-MASTER 8550W DC BELT DRIVE OPENER WITH BATTERY BACKUPS installed by TIM, and let me tell you , Tim is the best at what he does, the customer service he provided was definitely top notch. Very punctual and very clean work. I would recommend precision door to everyone. If you chose to get work done...please ask for Tim!! Great work!!!
- Rick Rodriguez
Product:
Wayne, NJ
Service by Erik Holder was excellent, quick and efficient. Great idea to send a text before he arrived with all the information about him, including his picture and favorite sports teams!
- Barbara Rosen
Product:
Wayne, NJ
***** Excellent and quick service.
- Dominic Pascucci
Wayne, NJ
Lou serviced my garage door opener and did a super job. He took the time to thoroughly explain the unit and then presented me with all my options. This was definitely a 5 star experience. Lou is a great asset to the precision company.
- John Mcguire
Wayne, NJ
Christopher K was quick, informative and very friendly! I was home alone with my toddler son and felt very safe and comfortable with him working on our garage door, which FINALLY works perfectly-thank you!
- Christina Eromenok
Product:
Wayne, NJ
Eric, your service tech was very knowledgeable, very efficient and very personable. He assessed the problem, gave me several options, then repaired the problem. No wasted time, no unnecessary banter, just good workmanship.
- Raymond Sears
Wayne, NJ
Technician came at 4pm,locked his keys in the truck. He notified his boss Brandon immediately. 3hrs later, someone showed up to open the door. This was 3hrs of my time that I did not have. Eric was wonderful, apologetic.It was like the office didn't care that their employee was in my house for 3hrs.I couldn't leave,the truck was in the driveway,and it was pouring rain. Once the locksmith came, the job was done in less than an hour. It was almost 8pm when he left. This is unacceptable. You need to have a contingency plan, an extra set of keys for the trucks might do it. Would have saved you a lot of time and $on everyone's part. NOT The Techs fault. Happens, follow up very poor.
- Lynn Dombrowski
Product:
Wayne, NJ
Matt was professional, timely and friendly. Very efficiency and answered my questions about future upgrades. I highly recommend.
- Erin Jowaisas
Product:
Service Technician Team : Matt D
Wayne, NJ
I called to have my broken garage door spring and cable replaced. I received service within several hours. The repair person called to let me know when he would be there and then called again when he was on the way to my home. He completed the repair quickly and efficiently. Precision was so easy to deal with. I would use them again.
- Tracie C
Wayne, NJ
Chris K and Joshua came to service our garage door. They were extremely knowledgeable and very polite.. Definitely will call them next time for services I may need.
- Deniz Burton
Wayne, NJ
Main coil snapped and needed emergency service. Precision got me on the schedule right away. Within a couple of hours of my call, the door was fixed and operating again. Matt Dewald was terrific, very knowledgeable and professional in all respects. Great experience and highly recommended.
- Mike S
Product:
Service Technician Team : Matt D
Wayne, NJ
The rep did a good job we are happy with the outcome thank you. I did tell the person on the phone that we found the company through money mailed but misplaced the flyer and asked if there was a discount to mention it but they didn’t so I’m assuming there wasn’t?
- Sarina Mazza/Bob Muller
Product:
Wayne, NJ
I called Precision late Tuesday afternoon to try and schedule a repair for my garage door. I was pleasantly surprised when I was told that a service technician could be at my house the next day between noon and four o'clock. True to their word, Brian arrived at approximately one o'clock and started to work on the door after asking what happened and checking out the situation. One spring was broken. Brian mentioned that the best thing would be to replace both springs to avoid another service call. Brian also checked with his office to see when the garage door was installed and what info they had. They had it all, the hardware was covered by a lifetime guaranty. Luckily for us, when we received our mail we found a coupon from Precision which they honored so the repair was done for no charge. Brian is a fine young man. Very courteous and he explained everything that he did. When I asked him if it was advisable for me to change the belt on the electric door opener he explained that it wasn't necessary as these belts could last years. Overall I am VERY Pleased with Precision and with Brian. I would definitely recommend . Both get five stars. Than kyou
- Steven Kapura
Wayne, NJ
Chris was on time, friendly, and forthcoming in his assessment of our garage door's condition.
- Roger Fish
Wayne, NJ
Mark was the consummate professional was in-and-out within an hour.
- Anthony Christiano
Wayne, NJ
Was able to get an appointment right away.Used precision door in the past. Was very satisfied with the service and the technician John D
- Sherie Butterfass
Product:
Service Technician Team : John D
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
Excellent service! I highly recommend this company.
- Michael Aldi