Garage Door Repair Reviews in Wayne, NJ (Page 6)

Main coil snapped and needed emergency service. Precision got me on the schedule right away. Within a couple of hours of my call, the door was fixed and operating again. Matt Dewald was terrific, very knowledgeable and professional in all respects. Great experience and highly recommended.

- Mike S

The rep did a good job we are happy with the outcome thank you. I did tell the person on the phone that we found the company through money mailed but misplaced the flyer and asked if there was a discount to mention it but they didn’t so I’m assuming there wasn’t?

- Sarina Mazza/Bob Muller

I called Precision late Tuesday afternoon to try and schedule a repair for my garage door. I was pleasantly surprised when I was told that a service technician could be at my house the next day between noon and four o'clock. True to their word, Brian arrived at approximately one o'clock and started to work on the door after asking what happened and checking out the situation. One spring was broken. Brian mentioned that the best thing would be to replace both springs to avoid another service call. Brian also checked with his office to see when the garage door was installed and what info they had. They had it all, the hardware was covered by a lifetime guaranty. Luckily for us, when we received our mail we found a coupon from Precision which they honored so the repair was done for no charge. Brian is a fine young man. Very courteous and he explained everything that he did. When I asked him if it was advisable for me to change the belt on the electric door opener he explained that it wasn't necessary as these belts could last years. Overall I am VERY Pleased with Precision and with Brian. I would definitely recommend . Both get five stars. Than kyou

- Steven Kapura

Chris was on time, friendly, and forthcoming in his assessment of our garage door's condition.

- Roger Fish

Mark was the consummate professional was in-and-out within an hour.

- Anthony Christiano

Was able to get an appointment right away.Used precision door in the past. Was very satisfied with the service and the technician John D

- Sherie Butterfass

We just wanted you to know that Glenn was excellent, He explained what was wrong and then that he could fix it. He worked and when finished told us that it was covered under the warranty and there was no charge.He was very courteous and conscientious. Thanks for the great service!

- Mary ann Mirko

Great service. The technician , Eric, was on time understood my issue and gave me different options to fix it. He was here and done in less than an hour. Will definitely use Precision again.

- James Kern

PERSONABLE, KNOWLEDGEABLE, INFORMATIVE

- Brian Winterberg

Technician did an excellent job. The product is very quite.

- Sal Ungaro

Came next day and was incredible!

- Adam Cohen

Fantastic and fast service. Timely, courteous, clean, and efficient. Chris and his trainee were well prepared, knowledgeable and took extra time to make sure everything was fully communicated to my wife and I. I have been a customer for over 20 years and I am more impressed with every service call. From the first call into the after hours attendant, to the smile and handshake at the end of the work, everything was professional and friendly. Thank you

- Chris Ratcliffe

Very clean work. Friendly techs.

- Asha & prashant Junankar

Quick excellent service !

- Lejla Mujic

These guys came the same day I called them and provided good service.

- Frank Dipre

Very pleased once again with the service. They sent me the name and picture of the person who would be servicing my garage door. Glenn called letting me know he would be arriving shortly and sure enough, he was right on time. He assessed the problem and got right to work. Told me it would take about 1 1/2 to 2 hours to complete and he was right on the mark. Temperature was in the low 20’s and he did not let that affect his work . Would highly recommend Precision Door.

- Barbara Hotchkeppel

Always great service from technicians. Fully explain everything. Call ahead and let you know when they expect to arrive. Would recommend to anyone.

- Donna Davidson

We have been a long time customer of Precision and have been very happy with the service. The latest example is Tim who replaced our sensor/pad and the door is operational again. We also called Tim back on the same day to update/upgrade both our garage doors. We are looking forward to our new doors. The reason we've stayed with Precision is the quality of the work and customer service.

- Valerie & dan Silvestri

Very satisfied with the technician who did the repair

- Karen Depalma

Technician was knowledgeable, efficient and pleasant. He explained everything to me before starting the work; and he tested everything thoroughly when he was finished.

- Janet Shapiro

We had our garage doors installed by Precision in 2009. I called this morning to make an appointment to get our garage door spring fixed. They said they could come today between 12-4 and they would call 30 minutes prior to arrival, which they did. The repair person who came was extremely polite, honest and professional!! He even let me know that some packages were delivered by the garage and he brought them in for me. He did an assessment of the problem and quickly came up with 3 estimates and I chose the option that was right for me and then he quickly did the work and our garage door is now working perfectly! I did not feel he was trying to get me to pay for extra work. He was very honest about the other door which he said was working very well and did not need anything. He also had an ipad type device where he could quickly price out the options and also take my credit card. Thank you!

- Dale Staunton

Great service

- Felix Meza

I requested a general service call and to have a keypad replaced. Rob Z was exactly on time and immediately assessed the amount of work that needed to be performed and presented me with and estimated cost. He efficiently performed the required work and provided a solution to the unexpected problem with installing the new keypad. He verified that everything was working properly before he departed. Precision will always be my first call for garage door problems.

- George Hicks

Called for same day repair. Rob was on time, polite, and very knowledgeable. Diagnosed the issue and recommended a fix without a hard upsell. Install was done quickly. Would highly recommend Rob.

- Craig P

Polite, prompt, and quick repair with warranty. Would definitely recommend!

- Satisfied customer!

Quick to diagnose the problem and quick to fix it.

- Carlos Ocampo

I am very pleased with Kevin Stasiak's work and professionalism. All of my questions were answered and upon Kevin's recommendation I had him install a new opener with a Lifetime Warranty which gave me peace of mind.

- Dominick Sabol jr

Glenn G was terrific. He called me to let me know what time he would arrive. He was very Courteous and he was very thorough in his inspection and his explanation of the problems as well as the solutions. He basically had to replace all the working parts of our door. He had the job done in no time!

- Alyssa Villari

Outstanding service by a great tech.

- Robert Licamara

Great company to work with. I had a minor setting issue and they were here the same day I called for an appointment!!

- Joe Fisher