Garage Door Repair in West Orange, NJ - Page 5

Lori Burnette

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a great experience with Precision. Rob Z came by to assess a door which was not operating properly and I showed him my second garage door was not operating at all. I did not intend to buy new doors, but it became apparent through watching him work that I did need new doors. The windows were broken out and one door almost cracked in half when we tried to open it. Rob came inside and showed me the catalog and within a few minutes I had ordered the doors. I told Rob I really could not afford new motors as well and he assured me that mine had a few more years left and did not pressure me at all to even consider new motors. He checked the date on them for me. Rob was so nice and easy going and I just felt his approach made me SEE that I needed new doors, not be told that I needed them. I bought a remote from Rob and he accepted a coupon I had printed, which sort of surprised me, as these things usually are not valid for some reason. Everything was very easy from the start. Brian Sc came to install the doors and was also lovely. He worked so hard all day and despite me trying to get him to come in and warm up, have some lunch, etc, he just kept working. The new doors are great and although I did not know I needed them, they are a great addition to the value of my home. They look great, and they are safe and work perfectly. Brian answered all of my questions and went over everything a few times, how to work the key, the manual door pull, etc. He cleaned up the garage and left after a long days work. Everyone at this company is so nice. Theresa, who scheduled the appointments was helpful and both guys who came to my home were just great guys. Knowledgeable, kind people, and did a great job. I am a first time homeowner and single, so I count on people to help me really understand what I am buying and how it works, so this company suited me perfectly!

Duby Moskowitz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We called our regular garage door people and they never called us back. Precision on the other hand,a few days earlier gave me advise on how I should fix the door. It worked for a few days and then it stopped. I called Precision back and they came right away. My tech, Lou, was polite, he diagnosed the problem and gave us the best advice for a solution that will take care of the problem for years. Lou performed the job quickly and explained to me and my wife exactly how to sync the garage door to our cars. I would give precision garage doors 5 stars and I will highly recommend them.

Andrew Block

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt, Professional and Performance. Really pleased with the professionalism of the installer. He installed 2 new Garage Door openers in the time promised. He explained what my options were, what he was going to do once I choose the correct option and he did all as promised in a neat and timely manner. Well done!

Patricia Davis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I first called Precision in 2004 for a garage door repair and 11 years later they continue to provide excellent customer service. Appointment scheduling is convenient, and live person answers the call. The technicians explain the problem, provide options and quality service.

Jackques Lheritier

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

After system has been disabled (keypad and remote control box) Technician was dispatched. Showed up on time and restored the system right away. Very professional. Jacques Lheritier

Manita Seabrooks-Kelley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Good Morning Doug, The technician who serviced my garage door was courteous, knowledgeable of your product and professional. Everything in regards to my repair job was completed to my satisfaction. I will share my experience with others. Thank you, Manita Seabrooks-Kelley

Angelique Lampros

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Pete was excellent, respectful and courteous. Professionally done and he explained everything. Five Stars!!!

Stephen Levine

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Job well done!!

Stephen Levine

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great Job! Everything was explained and the final product after repairs was better than new. Tim was awesome!!!!!

Robert E Cowley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris called with his estimated time of arrival and greeting when he arrived impressed me. The workmanship was outstanding when Chris left there was no evidence he was here. When he left I thought to myself there goes a professional

Dawilla Madsen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Pete was amazing. I needed a new remote control for my garage door opener. He had a cancellation and could come early. I was still at work so we arranged for him to complete the service without me even coming home. Everything was done over the phone. Very convenient for both of us! Excellent service!!!!

Jan Gilhooly

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision continues to deliver outstanding service with Technicians who are not only personable, but knowledgeable and thorough in their explanations and service.

William Jackson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I used Precision Door earlier this year to change the motor and keypad for one of my doors. This time I did the same for the other door plus changing the rollers, springs, .. for both doors. James was very professional, explained everything clearly beforehand, and was very timely and neat in completing the job. I would highly recommend him!

Naomi Wohlforth

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick, efficient service, polite technician, and door is completely fixed!

Greg Cuvin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very personable technician. Even made getting up at 8 am on a Sat Morning bearable. He was efficient, Diagnosed the problem and Fixed it.

Steven Jacobi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your tech guy was great! I was prepared to buy a new motor. He checked the whole system and told me that we only need to replace the springs which he did very well and fast. It was very unusual to have have a repair person not trying to up sell the job which is the usual practice for most home repair companies. You can be sure that I will recommend your company to all my friends and neighbors.

Deval Gadhvi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service! Thank you

James & Crystal Burt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very friendly and knowledgeable. He did a fantastic job on our door.

Barry Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Repairman Tim, arrived on time, was very nice guy, knowledgeable about the operation of the door opener and took care of the issues that required repair promptly.

Wilfrado Raymundo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Andrew called before he came and was on time. Knew what he was doing and gave me a diagnosis of what he thought was wrong with my garage door. Explained very well what he thought were causing the problems with my garage door.

Mae Ramos

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was excellent. James assessed the repairs needed for my garage door and provided helpful recommendations. Rebuild to the door hardware was completed immediately with excellent results.

Mary McGee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Personable, early (!), professional and reasonable. Job well done by Brandon.

Grace/jerry Kaplan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kevin was Great! He is efficient and very polite. He did a wonderful job. We will recommend him and Precision to our family and friends

Jimi Libman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Scott ha s wonderful personality and is friendly. He instructed me how to use the new garage motor system. He wrote down on paper for me to read and understand. I am a deaf customer. Thank you for wonderful service I am happy with new unit.

Gayle Naftaly

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Louis was on time, nice and knowledgeable of the problem. He reviewed all parts and quickly assessed the problem. I am a renter so I put him in touch with the owner of this home. He explained the details to her and she gave the ok. Now, the garage door is smooth and quieter than before and I feel it sturdy more than before. Yesterday is was broken and I could not get my car out. Today, I am back in action. Thanks Louis, I will refer others to you as you excel in skills and customer service. Thank you.

Kendall Blue

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called in the morning and had an appointment later that afternoon. Drew was very pleasant and quite efficient. He even helped me quickly program the remote opener in my car.

Andrew Berne

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We recently had a new garage door opener installed. The technicians (Drew and Kevin) showed up on time, were friendly and knowledgeable, and completed the installation very efficiently. Our new opener works perfectly. I would highly recommend Precision to anyone.

James Haefner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I cold called around, read reviews, etc. My garage door was in desperate need for an overhaul. I am new home owner and the garage door was very neglected, wrong parts and very unsafe. Precision's tech Gaetano immediately saw the red flags and explained very thoroughly what needed to be done. Although, (like many other reviews) Precision is a bit pricey compared to other vendors, but they are installing Top Quality Parts and having the Top Quality Technicians. At the end of the day you are paying for Quality across the board and Precision is the place.

James Mcclammy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had an excellent experience with Precision and technician Gaetano. Scheduling the appointment was very easy - all online with confirmations and follow-ups. I particularly like that the company provides photos of the technicians with their background check results. It provides peace of mind for individuals who are home alone during the service call. Technician Gaetano was able to diagnose my problem instantly, and proceeded to explain to me the damage and solution in terms that were easy to follow. He worked quickly and well, and was very pleasant throughout the process. Payment was also very easy. Invoice was created on a tablet, and credit card payment was handled through that as well. We received a summary of our service and receipt for payment before he left our driveway. I highly recommend precision - and Gaetano.

Gayle Forman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Pete was very determined to find out what caused the malfunction in my garage door but the door was fine when he got here. He spent time here trying to duplicate the problem so that he could diagnose it, but the door remained faithfully perfect the whole visit. He took time to sit with me and go over what he tried, told me how to find diagnostic information should it happen again, and assured me that someone would be here to fix it if it malfunctions again. He explained all the things that he checked for me. He was a pleasure to deal with and I would be happy to have him return for future service calls.