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about Precision Overhead Garage Door in:
Somerset County, NJ
Precision Overhead Garage Door of New Jerseyhas received 802 reviews, averaging 4.93 Stars:
Warren, NJ
Product:
Somerset, NJ
Darren was professional and clearly explained the options and choices
- Venkatesh Sadagopan
Product:
Bridgewater, NJ
Very satisfied with garage door repair.
- Fred Hauck
Hillsborough, NJ
Excellent service!!! I would highly recommend your company!!!
- Diane
Martinsville, NJ
On 3/30/2010, Tom stopped by my house, I complained that my door, if the windy day,my door had the problem open up, when the calm day, then it is OK. He changed the whole new door opener, then check the 18 point. But, after he left the second day, my problem remains, so, he did not solve my problem previously that I had my sears brand. Problems remains, I call, then the tech. of DAVID, I told David to change the wire connect to the eye in the bottom of the right and left hand side. He then changed those two wires, that was installed more then 10 years ago with sears brand. Why tech. Tom did not realize this two wires, he did not really check the whole 18 points at all. Please add those wires into your 18 points check list in the future. This means, my sears opener was OK, it was the old wires make the door can not open properly sometimes. I do not appreciate your tech.
- sarah cheng
We have reviewed the issues regarding your service and found that the safety eyes Tom had installed were defective. All wires were replaced when the new opener was installed. Although it is unusual to have a defective safety eye with a new opener, it does happen. As a Provantage dealer for Liftmaster Garage door openers we have a direct line to their product development team and have notified them of the issue. We also replaced your safety eyes with new ones on the same day you called for return service, and everything is working perfectly. We use Liftmaster products because they have a 99.6% success rate out of the box. We apologize for any inconvenience. If you have any problems in the future all parts and labor will be covered at no charge. Best wishes.
Product:
Basking Ridge, NJ
Keep up the good work.You are the best I know as far as garage doors go . Thank you!
- Teresa Sue Alla
Manville, NJ
Service was excellent. I selected Precision because I had a liftmaster unit in my other garage door and the productworks well for as long as I have been living in this home. I picked your company out of the telephone book. I usually look for recomodations.
- joseph affinito
Product:
Basking Ridge, NJ
After doing online research of garage door repairs, I selected your company based on its website information and Better Business Bureau rating. The service that Brian S provided lived up to the standards listed on your website. He was punctual, professional and provided all the necessary information. He listened to what I wanted and chose the product that met my needs. I would definitely recommend your company to anyone needing work or service on a garage door.
- Eileen
Product:
Manville, NJ
Service performed by Brandon was quick and efficient. I feel however, that a service charge could have been avoiding, if the problem he noticed (and corrected) was caught a week ago when the new LiftMaster opener was installed.
- Frank Prevete
I have reviewed your service issue and agree with your comments and will refund the service call charge. Thank for the comments and be assured of our continued best efforts.
Product:
Gladstone, NJ
Very Professional
- Rupprecht
Far Hills, NJ
I found your ad in the yellow pages and liked it over the others. I also found your website user friendly. Guys were great!
- Susanna Kopchains
Dunellen, NJ
Brian was very pleasant and efficient. Very satisfied with him, hope the product is representative of him.
- W. Slinger
Bedminster, NJ
Informative, skilled, personable, job accomplished as needed w/o pressure to do more given relocating. Quite impressed.
- Charles Brienza
Hillsborough, NJ
I have used your service for many years. Anthony was great -he fixed a lighting problem and did a service which I thought was excellent. Plus he is a very personable guy. Great Job!!
- Tony Donohoe
Raritan, NJ
We are well satified with good work technician was very courteous and answered all out questions
- F . Sipski
Product:
Hillsborough, NJ
Tom was on time and a very likable guy. He instantly knew what the problem was and had a solution. Unfortunately for me that meant a new garage door opener. My only caveat is that it seemed expensive. But I really thought that Tom was and is an asset to your company.
- Brian Sutton
Product:
Bedminster, NJ
Job.well done we love it.
- M Patine
Product:
Bridgewater, NJ
Brandon, did a good job, however he put one of the pieces the wrong way and it broke, second day. It had to be fixed.
- leon
Leon, I apologize for any inconvenience that you had. As we are all human beings, we do make mistakes and errors do occur, and that is unfortunate. To confirm though, we did come out the same day you called and fixed the issue. Be assured that we take these reviews seriously and are formulating a training session for our technicians on issues similar to this that lead to callbacks. My service manager will ensure that issues like this do not occur.
Product:
Basking Ridge, NJ
Brian was a pleasure. Not only did he explain things very thoroughly; but he was extremely polite and curtious. I wish him the best of luck in his career and recommend him very highly.
- carla gaeta
Basking Ridge, NJ
The technician arrived on time, was courteous, informed, efficient, and focused on both making the garage door operate safely and correctly, and helping us understand what may have gone wrong. He was patient in explaining and answering our questions, and we definitely will continue using your service.
- Jane
Warren, NJ
Will definetly use your company again
- Dom Rizzitano
Bernardsville, NJ
Good advice on replacement parts. Good parts.
- John Hudson
Neshanic Station, NJ
I chose Precision because they were local and offer 7 day service. The spring on our garage door broke and I called on Saturday morning and was assured someone would be by to fix it between 12 and 4. Tom F. called to say he would be at our house in approximately a half hour to 45 minutes. He was true to his word and told us what the cost would be before starting work on the repair (broken spring). He was done in about an hour and a half and we were quite happy that the automatic garage door was working again. I believe Tom deserves a 5 star rating.
- Elaine
Bridgewater, NJ
Precision was just great. It was about the best service job I could ask for, at a good price, too. They agreed to come the next morning (from a 3pm call the previous day), arrived on time, and called 20 minutes before they arrived (I really wish all service folks would do that). They installed a new opener and replaced some old parts on my old set-up and it works like new. There was no hard sell at all. They cleaned up and left the place cleaner than it was to start, and removed all the leftover parts. The technician really knew his stuff and did what I consider a craftsman-level job. The technician worked straight through and finished in about 3 hours, explained everything to me and offered to answer any questions later. I recommend them 100%. I have no connection with Precision, I'm just a happy customer in Bridgewater (NJ). I called later with a question about remote-programming and they answered it right away. I would use Precision again in a heartbeat.I've been through a ton of service people on my old house over 20+ years (with some real horror storied) and rate Precision as #1 without hesitation, no kidding.
- Richard
Hillsboro, NJ
Service was prompt and efficient. I will recommend this company to my friens.
- Donna
Basking Ridge, NJ
We needed a new motor + garage door hardware (springs, pulleys, safety cables, rollers). Brian Smithson was extremely efficient and courteous. He answered all my questions and gave me time to make my decisions without pressure. He did a great job. Overall we are very happy with the new garage door.
- Alisa
Lamington, NJ
TECHNICIAN WAS ON TIME CALLED AHEAD VERY POLITE NO PRESSURE I WAS VERY SATISFIED WITH SERVICE
- M KATONAK
Watchung, NJ
patient
- Lisa
Branchburg, NJ
The technician was prefessional and helpful. He helped to fix the problems and some that we did not know. Also enough time to explain the operations. I will go with Precision any day. The promptness was superb as well even though they could not accommodate us on the same day (I was able to get teh next day) since I was bit late in the day made the call.
- John Mathew
Franklin, NJ
***** Precision was referred to me by a family member. The quality of the products are outstanding. We were incredibly pleased with the service and professionalism of the technicians.
- Heather Nagy
Product:
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
Scott was extremely polite and efficient. Did
- Andrea Severini