Garage Door Repair in Somerset, NJ - Page 31

Debra Sorg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Sean was informative, professional and quick to diagnose and fix the problem. I would definitely use and recommend Precision Garage Door again. The entire process from making the appointment to the service call was easy. Great job. Thanks again, Sean.

Deb

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Sorry that I forget the tech guys (two of them) names. They did a great job installing a new spring in my garage door. They came when they said they would and did the job quickly. The office staff is also friendly and helpful.

Phyllis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Hi Doug, When I tried to respond to your questionnaire by clicking on the Google website a fatal error message kept recurring, so I am dropping you a quick line to let you know that Ron, your representative who serviced my door, did an outstanding job yesterday and I would rate him as excellent in all areas, efficiency, how he explained things, how he worked, whatever else you might have on that form. He was a credit to your company.

Natalie Macon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent technical work and personable, polite interpersonal style makes Ben a winning employee at Precision, in my opinion! Very pleasant interaction, and competent service completed in a short time. I would recommend Precision to my neighbors and friends! And did so when one walked up to see what was going on when Ben was here!

Kathryn Welgoss

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I appreciate that the response to my call was timely as well as the warranty. Although I have nothing to compare it to at this point, I ended up spending much more than anticipated but the door is working nicely. Vincent was prompt, polite, professional, and willing to answer the questions of this novice to garage door openers.

Amy Pounder

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Vince phoned before arriving to make sure we were available and was at our house at 11:00 AM for the 11:00 AM - 2:00 PM window we had been given. He was thorough, helpful, and professional. He deserves a 5 star rating for being responsive, efficient, and knowledgeable. We were very pleased with his service.

Gail Harris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Vince determined we had a "cross-talk" issue. He spoke with my husband on the phone and my husband suggested "blocking" the infra-red light. Vince was ammenable to that and said he didn′t always have luck with that. We agreed that my husband would try it. If it didn′t work we would be in touch. Today, with the blocking, it seems to be working fine. We used a wood shelf that we had lying around. Vince was very professional, but as a suggestion I think your company should try to rectify this kind of a problem with some sort of effective blocking rather than offer a new garage door opener for $500.00. We really did not "need" to replace the opener. Vince was very knowledgeable and a pleasure to deal with. Also, I had an original apointment on Monday and your service guy got delayed so I had to reschedule. The service call was reduced by $20.00 because of the reschedule. That was very much appreciated.

Kate Reynolds

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ron was very professional. He took the time to explain everything. He did neat work and gave the job his full attention. I would recommed Precision Door. It was a little hard to determine whether I needed all of the updates and it was more costly than expected.

Eileen Marcial

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kyle was prompt and very professional. He gave me my options and explained the viability of each. He is truly an asset to your company and i would gladly refer both your comapny and kyle to my neighbors, friends and family.

Joe Huddock

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

good job

Bill Vierbuchen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ron was an excellent guy who was knowledgable and seemed to work very hard in the time he was here. I thought the pricing was very high and really wouldve liked to have been better prepared.

Meg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Anthony was professional, knowledgeable, and personable. I would recommend him to anyone!

Ed

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Was late but called to let us know. Performed a thorough inspection and suggested a total rebuild. We opted for the cables and springs at this point. Job was completed quickly, quietly and with little to no mess. Three stars is a good rating as it means I got what I expected, value for price. Nothing more nothing less. I would recommend Precision Door to others. I do not know the location of the contractor so I am putting the closest location.

Lynda

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The Service Tech was excellent. I felt Precision a bit expensive, and would tell a friend but also tell them that Precision is a bit pricey.

John Torok

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ron is a great tech. He is one of your best employees. Thank you for great service.

Mike

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I originally called to have the mounting bracket for the garage door opener repaired as the 2x4 used in the original mounting had split out and the door wasn’t opening/closing correctly (ran up/down very rough). Ron came out earlier today and made the repair. He tested the door several times and it worked perfectly. Unfortunately, after he left the garage door opener stopped working (i.e., would run, but not open/close the door at all). What he couldn’t have known was that the sprocket gear in the old opener was destroyed (likely due to age compounded by the issues we had been having due to the mounting bracket problem). I called the office and he was able to come back late this afternoon when he finished another call. He provided his advice and I determined the best course of action was to install a new garage door opener (rather than put a lot of money into repairing an old one). He stayed until after 7pm (the night before Thanksgiving) to finish the job! He was very friendly and professional and did a very neat installation. I would definitely recommend Precision Garage Door, and specifically Ron, to anyone needing service.

E. Craig Scranton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dear Doug, WOW, what nice people work for you! Theresa and the lady office manager, and also the customer service lady, and also Vincent who was my technician yesterday. Funny thing happened to me this morning. I was in Rockaway Borough, and I passed one of your trucks backed in in somebody’s driveway. I wondered if it was Vincent’s, but it was too early to disturb anyone. I sure do wish that I understood my inside keypad. I did not know that a blinking green light meant that the door/keypad button was the reason my system would not work. Well, I learned a GREAT lesson for the future. It ended up costing me, but it surely was NOT your company’s fault that I did NOT know my own unit. PLEASE accept my BEST wishes for a GREAT Thanksgiving to ALL of your company’s employees, and I sure do hope that you have a prosperous new year in 2009 and beyond. I would NOT hesitate to recomend your company to anyone. You may not be the cheapest, but you get what you pay for in professional treatment from the top to the bottom of your company.

Judy Chen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ron did a good job for the garage opener repair on 11/19/2008 at our house.

John Hudson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Replaced strpped drive gear in motor housing. Work was performed efficiently, done in 30mins. Provided good explanation on likely cause for failure. Good overall impression of service.

Lorraine

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Sean did an excellent job of troubleshooting, explaining the problem and coming up with a workable solution. He was efficient, courteous, knowledgable and showed up when expected. As a result of this great experience, I will definitely use your company again.