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about Precision Overhead Garage Door in:
Chatham, NJ
Precision Overhead Garage Door of New Jerseyhas received 106 reviews, averaging 4.96 Stars:
Chatham, NJ
Product:
Service Technician Team : Kevin S
Chatham, NJ
First, a strong 5 rating! Second, your site was very professional and impressive. We also desired Same-Day service. Last and most importantly is the service technician, Chris Karnacewicz, who came to our home. He was knowledgeable, proficient and efficient. I still can't believe he fixed this door by himself. On top of that, he was so very nice and respectful. He is a 'gold standard' for service quality… and a real asset to your company. We asked for his card…. and you will definitely be our 'go-to' for garage door servicing in the future, because of Chris. We greatly appreciate. Keep up the outstanding work!
- Nick & lori Del guercio
Product:
Chatham, NJ
Rob did an outstanding job installing two new garage door motors and controls. Highly recommended
- David C.
Chatham, NJ
We called Precision to help fix our opener, and to inspect the doors in general. I have to say our technician, Lou, did an outstanding job. Extremely knowledgable, polite, and patient. We have two younger children that were basically playing all around Lou while he was working, and he was nothing but smiles. Great experience, and thank you Lou.
- Sarah Hadzima
Chatham, NJ
I got a new garage door and a new garage door opener. Both the employee who did the estimate (Peter O) and the employee who did the installation (Brian Sc) were fantastic! I am very happy with the product I purchased and the way it is working. I am also very happy with how quickly this all happened - from scheduling the estimate to ordering the door, to scheduling the installation (i.e. the home office support was great too!) I will definitely recommend your company to my neighbors! Cande Olsen
- Cande Olsen
Product:
Chatham, NJ
Tim was an excellent worker and very helpful! He explained every thing he was going to do and why. He worked very well indeed and finished in a timely manner showing me everything he did. Thank you for sending Tim, he was very kind and thoughtful and answered all my concerns I would definitely recommend Precision to others.
- Allison Temple
Chatham, NJ
Your technician, Brandon, was considerate, prompt and knowledgeable. He explained what had happened to my remote and took care of the problem and did all possible to prevent the problem from re-occuring.
- Elizabeth Gasser
Product:
Chatham, NJ
Wonderful! Came out right away. Very professional. Gave me all my options with no hard sell. Knowledgable. Itemized easy to understand invoice. I highly recommend!
- Patricia Short
Product:
Chatham, NJ
My backup battery needed to be replaced. Called and Andrew was at my place in 2 hours! Fast service and I was on my way. Drew was very helpful and extremely pleasant. Nice to see someone that enjoys his job.
- Linda Firouz
Product:
Chatham, NJ
Chris was great. He called to let me know exactly when he was coming and showed up on time. He reviewed the problem with me and we agreed to the best approach and solution for the problem with my garage door (replacement of the garage door opener and refurbish the rollers, springs, etc.). Once completed he reviewed with me all the work that he completed. It was done neatly and promptly. I would recommend Chris and Precision Garage Door to anyone who needs work done on their garage doors. Thanks much Chris!!!
- Bob Carey
Product:
Chatham, NJ
Absolutely satisfied! Very professional experience from the initial call to the service technician completing all work on time. Service tech was great to work with - knowledgeable, friendly and efficient. You will not be let down!
- Chris Liao
Product:
Chatham, NJ
I use Precision Garage Door to repair an old garage door opener a few years ago and was so satisfied that when it was time to replace the unit, I called them. The serviceman was quick, clean and explained all the functions of the new opener to me perfectly.
- Suzanne Verian
Product:
Service Technician Team : Kevin S
Chatham, NJ
I live in a condo complex and knew that Precision had serviced other units. I also checked Angie's List which gave Precision a very favorable review. Brian the technician was scheduled to arrive on Saturday between 1 and 5. He kept in contact with me during the afternoon so that if I needed to run errands I could before he came. When he arrived he was very professional, explained what the problem was and my options. As much as I hated to have to replace the door opener I am delighted to have this new quiet device. Brian did a great job and I would recommend him and Precision!
- judy french
Product:
Chatham, NJ
the service was perfect and professional totally satisfied
- Ruth & Malcom Macpherson
Product:
Chatham, NJ
We are a repeat customer, and looked up the new phone number in the Morris County yellow pages. The technician, Brian, fixed the problem quickly without installing a new garage opener. He inspected and oiled both garage door openers and described some of the features of the newer ones. Eventually we may have to replace the openers, but so far so good. Good job.
- George Dibari
Product:
Chatham, NJ
When I called to make an appointment, the gentleman on the phone asked me a couple of questions and we quickly realized that the spring on my garage door was broken. I was able to get an appointment quickly. Kevin came to my house and fully explained everything before starting any work. He could not have been nicer and cleaned everything up when he was done. I would highly recommend Precision Garage Door and Kevin to my neighbors and friends.
- Meg Murray
Chatham, NJ
Scott, my previous technician was helpful, responsive and pleasant. However, I had a couple issues subsequent to installation. One was very minor; one of the light covers was left hanging open. The other issue was more troublesome. The door became balky and then was rattling ominously and would not close. You very promptly arranged for Drew, another technician, to come and fix the problem, and Drew did fix it. He said a roller was off the track.
- Elizabeth Gasser
Product:
Chatham, NJ
The technician was knowledgeable,professional,and courteous. He explained the problem, cost and service that would be performed thoroughly before beginning work. He repaired the door expertly and it works more smoothly and quietly than before. This is our second time using Precision and we were again very happy with their service.
- Diane Noelke
Product:
Chatham, NJ
Our garage door opener stopped working and Precision was able to send a technician over the next day. We ended up having to replace the entire lift system, which was a lot more than we were hoping to spend, but Gaetano did a good job and in about an hour we had a new lift system, keypad and remote controls
- birgit mitsch
Product:
Chatham, NJ
Bob Z showed up on time and prepared. He assessed the repairs needed and offered up a few different options before we agreed upon a course of action. He estimated about an hour for his work and was true to his word, walking me through the final job and explaining the warranty. I highly recommend their service, and Bob Z in particular.
- Ashok Marin
Product:
Chatham, NJ
Scott was patient, cheerful, knowledgeable, and communicative. I am quite satisfied.
- Elizabeth Gasser
Product:
Chatham, NJ
Service was great - scheduled promptly, Kevin called with ETA, did a quick fix, and then explained why an upgrade/rebuild made sense, so we went ahead. Not cheap, but well worth it for our primary entry portal. He did a fine job of servicing and up-selling.
- Bruce Hoppe
Product:
Service Technician Team : Kevin S
Chatham, NJ
Bob was personable, knowledgeable and efficient.
- William Williams
Product:
Chatham, NJ
I had a garage door repair this morning. The technician came when promised and did a super job to solve my problem. He has been here before and I felt he knew the site and could not have been more accommodating or thorough in his work. There were absolutely no negatives in this evaluation.
- Diane O\'Brien
Product:
Chatham, NJ
Technician (Ron) was great. Professional, on time, and explained everything.
- Pamela Grundy
Product:
Chatham, NJ
The service person, Andrew N,did an excellent job. He was prompt,friendly, and explained several things to me that were very helpful. My doors now operate like new. I will definitely use Precision in the future, and I will recommend you and Andrew to others.
- Mark Allen
Product:
Chatham, NJ
Totally satisfied with the work performed. The cable snapped on my garage door last night and I was able to get an appt. this morning. Service and response time was excellent.
- Linda Firouz
Product:
Chatham, NJ
My garage door started acting strangely this morning. I called you because you fixed it once before. I was delighted that you could send a repairman the same day. I was uncomfortable having the garage open all night. The repairman, Pete Orlando,could not have been more accommodating or more helpful. He made very sure that everything he did worked correctly. Before he left, he asked me to activate it one more time, to make sure everything was working correctly. Needless to say, I would call you again if I had a problem, and would surely recommend you to friends or neighbors. Pete Orlando is a good PR man for your company.
- Diane O\'Brien
Product:
Chatham, NJ
Great motor guarantee. Everything explained in a concise, easy to understand manner
- Mary Jo Oakley
Product:
Chatham, NJ
Drew was very courteous. He was well informed and took the Tim to explain things to me
- Jr Buzzelli
Product:
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
Kevin S. called to let us know when to expect him. When he showed up he professionally discussed options to fix our problem. He then completed the job in less than an hour to our complete satisfaction. Well done.
- M. Easton