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about Precision Overhead Garage Door in:
Wayne, NJ
Precision Overhead Garage Door of New Jerseyhas received 395 reviews, averaging 4.93 Stars:
Wayne, NJ
Wayne, NJ
I have used Per idiom in the past years …. They are the Best …from the Staff who answers the phone to the Technician Chris who came out to service my current issues !! Chris was patient polite and patient extremely helpful with my concerns and wuestions !! They all go over and beyond to serve their clients !! I highly recommend Precision door
- Jean Schleider
Wayne, NJ
Glen did a wonderful job. He explained our options in detail and executed the option selected professionally and quickly. Great experience. Recommend them to anyone needing their services.
- Tom McNamara
Product:
Wayne, NJ
I happy with your service. And especially with the technician, Sean. Good guy performing good, clean work. He explained everything for todays work performed and any future considerations. Great job Sean !
- Robert & Patricia Delotto
Wayne, NJ
Technicians from Precision have come out to our home twice in the last couple of years to repair our aging door system. Making an appointment is simple and completely online (which is great, because I typically think about things like this on Sunday evening :-) The technicians have both been prompt and professional, and both times the technician did a few minor maintenance things without charging extra. The price for labor is reasonable and we are completely satisfied with the work. Thank you!
- Scott Kight
Wayne, NJ
Great job! Fixed my garage door quickly and got an appointment asap!
- Alicia Heller
Product:
Service Technician Team : Tommy S
Wayne, NJ
Louis was friendly and very professional. He addressed any concerns I had. Very pleased with Precision. They are all I use. Highly recommend them.
- Lois Paterson
Wayne, NJ
Technician Ethan was prompt, professional, and personable. Answered all questions clearly.
- Susan H.
Wayne, NJ
One of the wheels of my garage door came off the track when my wife back the car out and tapped the door after she left the trunk opened. There was little damage to the door and when popping the wheel back into the track the garage door worked fine. The service man slightly widened the track and put the wheel back on the track. We were charged $69 for the visit and $184.77 for five minutes of labor. This was outrageous. So I am not satisfied and disappointed with your company. This is not the first time this happened. A few years ago a manager from your company visited my home after work was done and adjusted the bill because of a similar problem. I might have to start looking around for more reasonable rates. Total cost for this minor repair $253.77
- Nicholas DellaValle
Wayne, NJ
always prompt and always professional
- Joe Rude
Wayne, NJ
I chose Prevision because they installed my garage doors some time ago. Your service young man Sean Sotello - who came today - was not only competent but polite, respectable and I want to tell you that u r fortunate to have him on your staff. He is a wonderful representation of what young men in todays service businesses should be like. Thank you Sean for a great job.
- Anna Marjorie Smith
Wayne, NJ
Even after I replaced its battery, the remote control no longer opened or closed the garage door. By the way, the door in question is to the bay in which the wife (BOSS) parks. So, BOSS found Precision in one of those coupon booklets you receive by mail and scheduled a Service Call. As is the case with any contractor we consider, the burden of interacting with the technician of Precision who arrived at our house fell on my shoulders (and is something I, generally, dread). Of course, and with good reason, I was ready, on the offensive, just waiting to explode on the guy if he went down that dead-end street of trying to sell me any unnecessary service or product. In fact, although with one thing I did not appreciate, upon which I expounded, below, overall, the technician who arrived was very polite, patient, and, seemingly, honest, without stressing the importance of buying any unnecessary service or item. Further, what I appreciate the most, and applaud Precision for its approach-on, is the utter lack of any B.S. given by the technician, based on "fear," such as that all 3 units to the garage doors needed to be replaced or, worse yet, all 3 garage structures needed to be totally demolished and rebuilt as they are separating from the main structure of the house, causing unbelievable water damage behind the sheet-rock, and resulting in the growth of mold, mildew, and even magic mushrooms, which my 11 year old daughter would definitely eat, one day, and which only he, with his superior sight, honed after years of experience and schooling, is able to see, or when the garage structure eventually separates entirely from the main house, which will be any day now, electric wires that carry enough voltage to kill a herd of elephants would be whipping around in the air, out of control, and lock-onto, and go after, my 11 year old, burning her hair off, permanently, causing her to suffer life-long PTSD. Instead, and to my surprise, after the technician diagnosed the issue, he suggested various options, with price ranges that were reasonable and feasible (lest we forget, the BOSS does NOT like to spend a penny even when it comes to basics such as our ability to ingress or egress the house). The technician was very courteous and explained what each option entailed. As alluded-to, above, though, the one thing I did not appreciate was the technician's withholding of or hesitancy in volunteering certain discounts available to us. Instead, I had to probe and pry these out of him (I am certain that this strategy is not of his choosing, but others's, and, basically, the technician is following orders.) Once I began asking, though, the technician did not hold back, going as far as conducting research on-line on his tablet to find even more savings for us, all of which significantly reduced the initial estimate of costs. Realizing I was sold and committed, the technician upgraded the system to one of higher quality, without increasing the cost. I gave him the "thumbs-up" to commence with the job, along with a G-Note as a tip, and left for work. (Hopefully, the BOSS will not see this review and discover said tip.) Upon my return home, the BOSS had a HUGE smile on her face, standing at the threshold of the door leading into our house and demonstrating the smooth opening and closing of the garage door for me. For a second, I actually thought I might get some tonight, which is another positive aspect of Precision's, notwithstanding it lasted a second and was imaginary. Although "getting some tonight" from the BOSS was wishful thinking on my part (as I got none), what we did get from Precision is: an awesome, quiet, fast garage door opener; all new pulleys; new springs; new wires; new nylon chain; a new wall panel; a new wall button to open and close the door; and, 2 remote controls. What's better, and unbelievable, is that we got all these, along with peerless service, at a very reasonable cost, without any pain, literally, to our a_ses.
- Aram Ingilian
Product:
Wayne, NJ
We used Precision in the past. Always responsive and their technicians get the job done very efficiently.
- Frances Auferio
Wayne, NJ
Matt was knowledgeable, experienced and personable. He fixed the problem and another that I didn’t even know about. Thank you, Matt!
- Mitchell Borger
Wayne, NJ
Hello, your service technician Roberto was very professional. Thank you!
- Ken Berthold
Product:
Leadership Team: Rob Z
Wayne, NJ
Ryan was here Friday and did a great job. Very polite and nice. Carla scheld
- Carla Scheld
Wayne, NJ
2 doors and lift master installed by technician Isaac Ward... Isaac I also gone 5 ?? s... Professional, pleasant and enjoyed to talk with.. Answered all my questions and walked me thru process during installation... Recommend highly for there service ...
- Steven Warholak
Product:
Wayne, NJ
We have been customers of Precision for many years. Today Ryan Patrick Murphy was the serviceman. Everything was so easy from making a convenient appointment to the text instructions introducing Ryan. He called ahead, was punctual, thoroughly explained what the door problem was and my options for fixing it. Before he left, Ryan cleaned up all the cartons and packing debris . He even saw a tiny screw and then took me through the instruction of my new system. I would recommend Precision to anyone.
- Dorothy Noble
Product:
Wayne, NJ
Etan did a great job. Timely, knowledgeable and professional.
- Emil Skula
Wayne, NJ
Thank you for fixing my gararage door, Sean answered all my questions and service was excellent
- James Iandolo
Wayne, NJ
Gedas Bruce did a fabulous job replacing my garage door opener!! He explained everything clearly and took time to inspect my door. Such precise neat work! I called Precision this morning and Gedas arrived shortly thereafter! If you want skilled and quality work call PRECISION!
- Nancy Malinoski
Product:
Wayne, NJ
Kevin notified me that he was on his way, well within the anticipated time frame. He was very polite, knowledgeable and efficient. Within a few minutes he notified me that I needed a new opener. The current one was very old. He gave me pricing for a new opener and installation. Because the pricing was very high, I temporarily declined until I had time to evaluate my options.
- Janet
Wayne, NJ
Excellent service.
- Arlene Steiker
Wayne, NJ
Gedas was great, very knowledgeable and did a great job, Thank you...
- James Delora
Product:
Wayne, NJ
I was having a problem with my garage door opener and did not know who to call. I took a chance and did a google search. I found Precision and gave them a call. The woman answered the phone was extremely warm and professional. She advised that she could have a tech out to my home within the next few hours. A few hours later John Delpiu arrived. He was very friendly and explained what he believed to be my problem. He also did a thorough inspection and pointed out some potential issues. My door opener was well over 16 years old. He was able to do a minor repair and get the door to work. As a result of his expertise and time to explain every detail I agreed to have a new opener installed and new weatherstripping. He was an excellent installer explaining as he went and answering all of my numerous questions. At the end he went over the operation and even set up my wife’s csr so it would open the door as well. I would recommend Precision to all and give an extra five stars to John. Thank you very much!! Rich Falcone
- Rich Falcone
Product:
Service Technician Team : John D
Wayne, NJ
Glen was on time, extremely professional and knowledgeable about our garage door opener problems. He evaluated the problem and proceeded to fix and repair all of the issues. We are more than pleased with the service and the results! Thanks so much for the great service. We would definitely recommend your company and Glen, in particular, to others.
- Paula Rosen
Product:
Wayne, NJ
Chris did an excellent job. He explained everything and did a great job.
- Cathy Obal
Wayne, NJ
Orentino was my Tech. He was excellent! He asked me questions about the circumstances before and after my issue occurred to fully understand the problem before offering a solution. He answered all my questions in a knowledgeable manner. He buttoned up all issues that were directly and non directly related to my problem. Tino left me feeling that the work was complete and the price was fair. Your people are the heart and soul of your business, Tino is a keeper! He deserves a raise! Thank you , Tino. PS I am NOT a family member of Tino's.
- Robert Lane
Hi Robert. Thank you for choosing Precision! We appreciate you taking the time to acknowledge Tino's skills and professionalism. We look forward to helping with any future garage door repairs.
Wayne, NJ
Thanks for your quick response I called and your company was out to fix my garage door issues the same day you service man Kevin was great thanks
- Jim LaBarck
Product:
Service Technician Team : Kevin S
Wayne, NJ
Excellent job. Kevin was on time and made the repair on the opener that needed fixing and while there made an adjustment on the second opener.
- Scott Cohen
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
Precision Door has the best customer service around. They really can’t be matched. Gedes, our service technician, was punctual, courteous and knowledgeable. He corrected our battery issue easily and expertly. We would definitely recommend Precision Door.
- Paula Rosen