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Read what people are saying
about Precision Overhead Garage Door in:
Warren County, NJ
Precision Overhead Garage Door of New Jerseyhas received 472 reviews, averaging 4.93 Stars:
Hackettstown, NJ
Product:
Hackettstown, NJ
Although the price was a bit much, Service Tech Guy was outstanding. He explained everything in detail and did everything we asked him to do. We are very happy with the service we received.
- Peter Weiser
Product:
Belvidere, NJ
Guy did a great job getting the door working again. He repaired the rollers, springs, and put some spacers in so it wouldn't rub against the frame.
- Jim Mcintyre
Product:
Hackettstown, NJ
What an awesome young man Robert Z is :-) He was very professional - explained everything to me and then completed it in record time. I would not hesitate to call your company again IF anything should go wrong (which I dont see happening) OR IF anyone asks for a company to call. Thanks again, you have another happy customer :-)
- Debbie Townsend
Product:
Hackettstown, NJ
Precision has now installed 2 new Lift Masters at my home. They call back, they call ahead, they show up on time and they do the work without issue. The trucks make a good appearance and the techs are always neat and professional. They Explain what needs to be done and they never have to "go back to the shop" mid-repair. It is also good to know that Precision does background checks and drug tests on their employees. Highly recommended.
- john harry
Service Provided:
Product:
Service Technician Team : Kevin S
Hackettstown, NJ
We had received a coupon in the mail and decided to contact Precision yesterday when our garage door had its problem. The technician came today as expected, was very polite, knowledgeable and competent and made us feel that the job would be done well and correctly. We have already referred Precision to a neighbor.
- Nancy Purcell
Product:
Belvidere, NJ
Scott was very knowledgable about the liftmaster garage door opener.He explained to us everything he was going to do and why. Scott was friendly and respectful.
- George Teabo
Product:
Hackettstown, NJ
Kevin was professional, prompt and efficient. Our door would not close by pushing the button and as it turned out the electronic eyes or sensor were not lined up. He discovered this immediately, made the adjustment and took the time to explain everything. The only negative thing I have to comment about is that your advertisement includes a $25 coupon off the regularly priced service call of $69 - I specifically asked the customer service rep when I called in about the use of it as well as what the $69 charge covered. I was led to believe that the $25 could be taken off the $69 if that was the only charge incurred. Kevin told me that the $25 would only be applied if he had charged me an additional labor charge, which thankfully he did not. Overall, I feel the service provided and the peace of mind in having my door working again was well worth the $69!
- Cindy HUSON
Hackettstown, NJ
Our cable, springs and other things were broken. Gaetano the Precision Door technician was professional and courteous, did a great job explaining everything. Gaetano has great customer service skills and is certainly an asset to the company.
- John J Wurtemberg
Product:
Blairstown, NJ
Michael was very helpful in assisting us in choosing our new garage door. He was also very patient. The door is not yet installed.
- Fred Ahlers
Product:
Hackettstown, NJ
The technician Andrew the best so far.he took his time showing me the parts how they work I'm very please with his work and has pride of his job. Please keep him.... Don't find people like him in these days...thank you
- leonard stagnitti
Product:
Blairstown, NJ
I chose Precision because you replaced my garage door in 2008 and we were very pleased with the service and door. 5 *****'s for service today!! He explained everything and completed the service wonderfully. Wonderful service guy and great job well done. On the scale from 1-10, 10 being the best for our service guy!! I believe his name was Scott.Thanks again.
- Ginny Zaboronek
Product:
Hackettstown, NJ
Scott was on-time, explained the job clearly, offered us choices of products, completed the install properly and cleaned everything up when done. Well done!
- Joanne Keilty
Product:
Stewartsville, NJ
great service,well explained,I would use them again and would refer them to my friends.
- scott risko
Product:
Hackettstown, NJ
We called precision, because it serviced the Hackettstown and had a lot of good reviews online. The technician who came out felt he needed to explain in detail exactly what was wrong with the garage, I just wanted him to fix the particular problem and be done with it, (that in itself was fine) he suggested fixing both sides of the spring where only one side had a problem, I said just fix the side that was broken and if or when the other side goes we will replace.
- Mario Lall
Mario, Thank you for your feedback. While I understand it was your goal to fix one spring, our techs are trained to identify and diagnose the issues in your garage. We noted that the spring broke and understood that you only wanted to fix THAT spring, and we did only replace THAT spring for you. However, you need to understand our reason for wanting to fix bith springs. Both springs are the same age and have been used the same amount of times(Cycles) both up and down, so if only one is replaced you will probably be calling us in a few weeks to fix the other one. An analogy we like to use, if your left front brake needs to be replaced you replace the right at the same time: Right?? I hope this clears up your misunderstanding. Thank you for using Precision Door.
Hackettstown, NJ
Was very pleased!! Bob made the time work for me...and was great in explaining everything...
- Sandra Grant
Product:
Hackettstown, NJ
Was very pleased!! Bob made the time work for me...and was great in explaining everything...
- Sandra Grant
Product:
Washington, NJ
Tim explained the job requirements to me over the telephone as I was not at home, in a professional manner. His description of the problems was impressive. Based on the results, I would recommend Precision Door to anyone.
- donald browne
Product:
Hackettstown, NJ
It has been my pleasure to deal with Precision since 2010 and always satisfied with the highest quality of service provided. Tim who has been our Service Technician is very customer focused explaining why a part needs to be replaced and not just installing part. Also, performs a great job installing and servicing our garage doors even cleans-up after the job is finished.
- Christina gleason
Product:
Allamuchy, NJ
Same day service, repair done right and very professionally, options were discussed, technician was professional and very well trained. Great job, great service, I will recommend to my friends.
- Steve Ward
Product:
Hackettstown, NJ
Drew was the service man that came to my house and he was courteous and professional. He answered all my questions and was very helpful
- Kate Lazzarotti
Product:
Hackettstown, NJ
Pete did an excellent job explaining the problem and the proposed solution. the work was performed in a timely and clean manner. Our issue with the garage door was resolved. We would recommend Pete for future work.
- Elliot Langsan
Product:
Hackettstown, NJ
Ron was terrific! On time, took care of business quickly and pleasantly. I have had nothing but excellence every time I've had dealings with your company and would recommend them highly to anyone.
- Carol Friedman
Product:
Hackettstown, NJ
Call to let know when would be arriving I appreciated this . explained as he went along.
- Meta Maloney
Product:
Hackettstown, NJ
Very nice job, worked very professional. I would be glad to recommend Precision to others ...friends and neighbors.
- A Cotugno
Product:
Blairstown, NJ
Called before coming was here on time I've had a very nice conversation with Pete he explained everything
- Laubach
Product:
Washington, NJ
Was very pleased with your service....Your technician did a fantastic job!!! He was nice, knew what he was doing and went above and beyond what he was supposed to do...would definitely recommend your company to all of our friends and everybody else who needs service. Thank you!!!
- Dan Frascella
Product:
Washington, NJ
Tech was not very friendly/personable The motor was gone as the unit is 12 years old but the 5 minute diagnosis still cost $73.83.
- Diana Schott
Diana, Thank you for the kind words about Scott. I know you are frustrated that we have a service call to come out. Unfortunately the cost to staff a truck, employee, gas, insurance etc prohibits us from diagnosing this for free. If you want us to install a new motor for you we will not charge you a 2nd time to come back. Best wishes Doug
Washington, NJ
Very pleased with the service and new opener
- Anthony Good
Mansfield, NJ
I AM thrilled that the technician showed up as schedule
- Susan Predl
Product:
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
We needed a return visit from Precision a week after their first service. As home owners, a follow up visit is needed sometimes. Gaetano arrived as soon as Precision would allow him to and the work he performed was needed and largely appreciated. Excellent service. We will refer anyone that need Garage door service to Precision. Thank you, Pete
- Peter Weiser