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Garage Door Repair Reviews in Passaic County, NJ (Page 35)
Precision Overhead Garage Door of New Jerseyhas received 1268 reviews, averaging 4.93 Stars:
Paterson, NJ
Product:
Wayne, NJ
Good
- Rolando Baareedo
Product:
Clifton, NJ
Very good people skills and communications
- Maria Bilogan
Product:
Clifton, NJ
On behalf of my 92 yr. old father, I want to thank Precision for their excellent service. It was easy to set up the appt. and your technician was very courteous and knowledgeable. He stayed in contact with me while I was at work to discuss the repair and cost while being very considerate of my elderly father at home. It was a very pleasant experience and I would highly recommend Precision to my family and friends! NB
- Al Magliacane
Product:
Wayne, NJ
Rich is a gentleman besides knowing what he does best. Happy to have him repair our garage door as soon as I get the ok from our insurance company. Thank You Rosemarie F
- Rosemarie Franco
Product:
Wayne, NJ
My daughter recommended Precision,I called her to thank her shortly after your men completed the job. Vince the service technician immediately recognized what the problem was and corrected it. Very knowledgeable and professional well worth the cost!!!
- Joe Asaro
Product:
Clifton, NJ
Scott, the tech, was Excellent..kind, and took his time...looking to correct my complaint. and in a few min...he knew exactly what the problem was... My thanks, Scott, job well Done ! Scott is surely an Asset to your Company. Regards, Maryann M
- Maryann M
Product:
Wanaque, NJ
Scott was patient and thorough in explaining problem and how he would fix it. Work was done quickly and courteously. Even my dog liked him.
- Wendy Burns
Product:
Wayne, NJ
Scott very prompt + knew just what to do, fixed problem very quickly.
- Wyn Jachena
Product:
Wayne, NJ
Drew did wonderful job providing the necessary service to fix the problem. A very pleasant service person which is appreciated
- G Martens
Product:
Wayne, NJ
Excellent expert service for a repair and new installation and advice
- G. Lee
Product:
Wayne, NJ
service representative (Drew) was excellent. Very informative and walked me through every step of the process/ installation.
- Chris Mazzerina
Product:
Wayne, NJ
The tech, Andrew was very nice and quickly changed the wheels on my garage door. He called prior to arriving announcing his arrival and was promptly here at noon. thanks
- Nancy Asaro
Product:
Wayne, NJ
Good Job Done Quickly! Timing and service was done well & very well manored tech did job pleasantly.
- Al Jablonski
Product:
Wayne, NJ
Rich performed garage door repair. His expertise is very high. He identified the problem and fixed it very fast. He is very friendly and posses good communication skills.
- Vladimir Maskileyson
Product:
Clifton, NJ
Rich explained everything worked quickly ,efficiently and a great personalty.
- Lorretta Pleasant
Product:
Clifton, NJ
Rich was very informative and did an excellant job.
- Loretta Pleasent
Product:
Paterson, NJ
Very good job. Nice and neat, had all the parts on the truck for the job
- Willie Sims
Product:
West Milford, NJ
Professional, fast and courteous service and workers. Great job could not have been happier.
- Stephen Sangle
Product:
Clifton, NJ
Very professional explained work to be done and went over everything when finished. Would recommend to family and friends
- Robin Delany
Product:
Wayne, NJ
Drew was very knowledgeable, personable and professional. We are very happy with his services and would request him in the future.
- Chris Mancini
Product:
Wayne, NJ
What an amazing company, and what a stellar team! My garage suddenly broke late in the night, and by the next day, serviceman came out, and everything was repaired! If this was the first site you found on Google, don't be skeptical. They are great. Bob was super friendly, explained how everything was set up... so I would be more informed maintaining it. Very very happy with his work - and recommended him to my neighbor on the spot.
- David Reisner
Product:
Wayne, NJ
Prompt service technician was very helpful, know his stuff
- Jane Silverstein
Product:
Wanaque, NJ
Very professional took time to explain things to us until we understood the issues. The price was much more than expected but we are very happy with the product and service.
- Bill Hood
Product:
Haledon, NJ
The technician was very friendly and knowledgeable. He did an excellent job. However,the prices of some of the work was very expensive. The cost to install cables was XXX dollars. To me that is very expensive when the technician was already at your house. I can understand the price, if he came here specifically to change cables. Needless to say I will not be using precision again and I will not recommend
- Alexander Kowalchuk
I hear your concern. Please be assured that our prices, while not the cheapest in the industry, give us the ability to provide you with the best trained and supplied technicians in the industry. We show up with a fully stocked truck, fully insured, background checked and drug screened. All these things cost money. I can only hope that the next company you call takes as much pride in who they send, how they send them and what they send them with.
Passaic, NJ
Your service almost didn't happen. I'm glad it did because the serviceman who finally showed up, Rich, was great. He was very honest and told me my options. I had scheduled this a few days ago and was supposed to have Scott arrive between 8 and noon. No one showed up and no one called. An hour later I called and was told someone else, Vinny, would be coming shortly. AGAIN no one showed up and no one called. I called again and was told Vinny was running late & would I like to reschedule. Honestly? I took time off from work to be home for this repair and now nobody was available - and your Web site says emergency service available. This made no sense and so I called another company. That was when Rich showed up (without having called me). Had the other company called me back I would've sent him away. He did try to apologize and make amends, all to his credit and now I am very satisfied. With all this tho, do you think I'd recommend your company to others?
- Rhonda Kutler
I am glad Rich was able to help. We truly apologize for all the torture you endured. It is not our goal to drive you nuts. We always look at complaints like yours as an opportunity to improve our service and have used this in our technician training.
Product:
Paterson, NJ
Always punctual and professional. Was informed the problem had nothing to do with the doors and saw what the technician meant. Because of the uneven entry floor the weatherproofing allows some water to enter.
- Leslie Agard-jones
Product:
West Milford, NJ
Peter O. did a great job explaining what I needed to repair my garage door, and on the repair work itself. If I had to do this again, I'd like to have Peter do it.
- Anthony Cacciapuoti
Product:
Little Falls, NJ
I'am very pleased with the technician Rich thank you very much. He was very polite and helpful
- Mr. Joseph Bivonia
Product:
Clifton, NJ
We are very pleased with the service. I hope we can also do business.
- George & Annette
Product:
License
NJHIC License #13VH03118600
Rich was very personable and professional. He explained every step and provided logical options. It was definitely a positive experience and I hope the guys who replace the door are as professional as he.
- Karen Kitchings