Read what people are saying
about Precision Overhead Garage Door in:

I really wish that I did not call for service. The service call charge did not include lubricating the chain or pulley or anything else. The gentleman that came in, immediately decided that the springs needed to be replaced and told us the charge would be $273. There was no other diagnostic work done. When I told him it was a lot of money he made my wife sign a release and left. I got a can of lubricant spray from homedepot, and the garage door works fine.

- kamal jamal

Kamal, Thank you for reviewing our company. Your feedback, although stinging is appreciated. I have looked at the paperwork on your account and talked to the technician who went out to your house. In his report he found your door to to be out of balance by about 30lbs. According to DASMA and the national safety council a properly operating door is suppose to balance when operated manually unattached from the the garage door opener. Yours did not do this. The reason we ask customers to sign a release is for liability reasons. When a customer does not want to follow our recommendation to fix the door it can sometimes leave a dangerous situation. We can only recommend what you should do . We can not make you do it. Lubrication does not make it safe. When operating a door under these conditions you will either strip the gear on the opener, burn out the motor or have it potentially fall. Doug

Ron was courteous, clear in explanation and proficient good job!

- Joseph Patricia Zalesny

Very satisfied with everything. The technician came on time despite the hurricane Sandy. He explained all the options. And he worked efficiently and quickly. Thanks so much to Kyle. Will definitely contact you in the future when I decide to replace the existing door with a new one.

- Ramon Curva

Precision door service did an excellent job for us. Our garage door had been damaged beyond repair and could not be opened. Our vehicle was stuck in the garage. Brandon, our technician, knew exactly what needed to be done to get our door repair underway. He was friendly, very capable and was a pleasure to work with. Thank you Brandon and Precision Door for your help. I would certainly recommend your services to someone.

- Chris Lucarella

Tim Rainey was an absolutely marvelous technician. Not only did he do an excellent job, but he gave us complete education on the functions of the various parts and the proper maintenance-of which,I'm so thankful. In the past I received shoddy information from handymen etc. I will always recommend your company and will personally request Tim as our technician!

- Paula Heller

I was surprised the work was done so fast and efficient

- Robert Henn

He did the job perfectly! Very professional

- Margaret Wagner

Technician was very professional and friendly answered all my questions that was asked

- Elisa Freese

We called because our friends were happy with your service and I agree with their comment. Drew was friendly, knowledgeable and polite. I would absolutely call again and recommend to anyone that is in need. Thank you for working with me and my needs.

- Amy & Scott Lewin

I was very pleased with the service and the knowledge of the technician. I had some major work done to two doors and it was done very well, neat and quick.

- Stephen Rowan

professional, reliable and quick service. easy to set up appointment via website and their follow up was very good. thank you

- Vincent D'antonio

Brandon was prompt. He explained my options clearly. He was very courteous and knew exactly what he was doing.

- Janet Cooke

Very satisfied with service tech extremely helpful & knowledgeable

- Misher

Brandon did a great job, will recommend to family and friends. Thanks for the service.

- Chun Hsu

Your technician Bob was excellent in explaining everything and was very polite and personable. A job well done

- Uland

had your service last year was pleased i was lucky i got the same man as last time thank you

- Wyn Jachera

Good service came a time stated would look for further service Scott appeared to know the system very well!!

- Marvin J. Roman

I was referred to Precision Door by a very satisfied customer. It is easy to see why! The tech, Drew, was on time, courteous, professional and explained the replacement

- Loretta Scott

Brandon everything was A-OK Thank you!

- Mrs Friedman

Courteous on time called prior to coming. Cleaned up excellent work

- Rose Lugowe

The technician as very personalble and very knowledgeable about your products. He explained everything completely to the point where I now know how garage doors work! ( Never thought about it before). It was a positive experience and I will call your company for any future garage door needs/Thanks

- Barbara Walek

Brandon was great. Called b4 he came was quick and polite

- sam intrabartolo

Great service! Good response to my call

- K. Kattwinkel

Brandon was very thorough and pleasant. Would request him again down the road.

- Maria Hall

Knew what was wrong minute he walk into the garage. Home depot should give customers respect and don't make a fool out of a senior citizen because she is a woman

- F. Gregory

Brandon arrived on time. He was friendly and knowledgeable and very efficient.

- Andrew Bubenik

Brandon was very thorough and explained everything in detail. He told me what had to be done gave me the price brfore he did anything. He thing fixed the censor and explained to me what he did. He was excellent, I would like to request him anytime I have an issue with my doors.

- carrie brown

Great experience with Precision. Response time was excellent. Answered the phone promptly. Kept me informed. Slightly higher in price but for the overall experience and future warranty, the price hopefully will pay for itself in years to come.

- Pete Graziano

Excellent workmanship has all the parts price was a bit high

- Pete Graziano

Ron was very professional and explained things so I can understand

- Sofia Davidson