Garage Door Repair in Passaic, NJ - Page 34

Ted Joseph shackil

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

service tech was excellent! professional and helpful in every way. happy he was working today.don

John Schaffhauser

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your advert was professional and one call SET UP the appointment the next day. Gaetano was on time explained my problem. He was a gentlemen and very thorough. You will get my next service call plus I will recommend your company to my friends and neighbors. John S.

louis lombardi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Joe manager notified of issue. Within 2hrs received call for appt. time next am. Problem resolved promptly. Full explanation of service and results.

Carol Soldo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dear Doug: Pete Orlando is the best representative I have met from your company. He credits the company with training him ( a repair person) on how to sell your products. He understands all aspects of the sales and repair processes and gave us the confidence to use Precision door again. My earlier experience was not so good and I was very frustrated...I almost wrote a scathing review! Thanks for getting it together...and for having Mr. Orlando help close the deal. Carole Soldo

Paula Rosen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Rich was great again! He came exactly on time and repaired my cables and pulleys and etc. in an expert and timely manner. We are all about safety and wanted to make sure everything was done to insure the safety of our family. We appreciated the expert service. Thank You

Stephen Nakrosis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I cannot recommend the company enough. The technician arrived on time, was totally professional, and completed the work quickly. A real pro. I would gladly refer the company to anyone.

Greg & Jennifer Seligman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Serviceman was very knowledgeable and friendly. He did a thorough inspection of both doors.

Brenda Zinamon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Rich W was prompt and polite. He called to let me know when he would arrive and he assessed the problem. He explained the problem to me and then to my husband. The service was completed in the time he stated it would take. He then explained the particulars about the new garage door and remote operation to me. I would highly recommend him for his professional job and I will definitely call your service again when needed. Thank you.

David Tribiano

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brandon di a wonderful job looking at my garage door to see if all is in good working order. He was very personable and is a great representative of the company. Give the man a raise. He deserves it.

Joe Mayer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Drew arrived promptly and repaired the problem quickly - torsion spring cable unspooled.. Drew is a great tech to deal with.

Marie Gasior

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Completely satisfied with the job of replacing the springs on my garage door. Bob was very helpful in explaining what he had to replace and he gave me an overall explanation of how to keep sensors clean.

Helen Kral

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional and proficient

tom conyers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

5 Stars Was very happy with the service beginning to end.

Iris Barnhart

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door couldn't open automatically because a metal piece snapped off. I was pretty upset because I am so used to keeping my vehicle there safe and sound from the elements. Luckily, I was off from work and called Precision around 10:00 A.M. I couldn't have been more pleased with my technician Gaetano. He had been delayed on a particularly difficult job, but still went out of his way to come to my home on same day I called for help. Gaetano was pleasant, polite, friendly, and best of all, extremely competent at his work. He assessed the problem with my garage door and fixed it perfectly. I am so pleased and I couldn't have asked for a better Service Technician. Thank You Gaetano, you put my husband and myself completely at ease and assured us a peaceful night's rest with no more worries about the garage!

catherine baines

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Drew was very personable.He explained everything he was going to do.He answered all my questions in a very professional manner.

Bob & Ruth Cusick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service. The service tech called before coming to my house. Did the work scheduled and he did not try to sell additional products that I didn't need. I would recommend the company. The only issue I ordered the service via AAA special and wasn't advised that they only did that service at specific times.

Rique Blanco

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was requesting a free estimate to replace 2 garage doors and install 2 new openers. I was pleased with the timeliness of the representative. The estimate was on par with other estimates I'd received and the representative assuring me that even if we get a better bid, Precision offers a price match guarantee. I haven't received all the solicited estimates yet, but I am leaning towards Precision.

Sylvia Berzinski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had our door repaired. Drew was our repairman and he was very courteous and very professional. He knew his business well. Drew even called to schedule our appointment earlier because he had completed his other job. really appreciated that. Keep up the good work. I'm not sure if the 5th star came through.

Jennifer Rosen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Andrew (Drew) came out today to assess my broken garage door. The cable had snapped so we were in need of repair. He did an excellent job at detailing all of the repairs that were needed (either critical, or recommended) and itemized the cost/benefits of each. In the long run, I decided to have the entire system of the door rebuilt, and was thankful that Drew was so well versed and was able to explain everything to me (in lay-man's terms). Service was immediate and I have no real complaints. If I had to name one thing - I'd say the price, but who doesn't want things to be cheaper in their lives. All around, great service and I will use them again (if my other garage door needs repair). It's also a great thing to see that they stand behind their work - offering a lifetime guarantee on parts and a 5 year guarantee on labor. This was the real reason I chose to do the overhaul of the entire thing.

John Kapsis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called expecting to wait days to have my door opener repaired. Instead I got an appointment for the next day which was Sunday. They came as promised with a truck stocked with parts. Technician was knowledgeable and explained to me in detail what needed to be done in order for the door to work again. Very satisfied with the entire process.

Marie Oliver

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We are very pleased with our Precision garage door mechanism. They operate beautifully and the service is excellent.

Peter Piantanida

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I would like to say Ron was very neat, concerned about doing the job right. He took his time and was very careful during the repair. The problem I had was I lost my remote capability with a new logic board install. Ron thought it might be remote and keypad bad batteries, but it did not work after I replaced the remote and keypad with new batteries. I called liftmaster(the manufacturer)they indicated the logic board used(41A4252-6G) was not the correct replacement for my original logic board (41A5021-1H) and this could be the reason for the problem. I called precision and they returned the next day with a replacement logic board same number as originally installed. Ron indicated that's what the company uses as a replacement. Again, Ron was terrific he tried everything to increase range including extending the antenna. He indicated his original logic board may have been defective, but this is working. My problem is I have lost over half the range of my remote. It works within about 20 feet of the garage, before it worked within 70 feet of the garage door. I would have preferred the correct replacement which is 41A5021-1i rather than the the board precision said to use. I still think the correct replacement logic board should have been used. I would prefer my full range restored. When Joe Conte (service manager) read the review he called me. He scheduled a visit that day and was on time. He was able to correct the range issue so now my remotes works as designed and I am a happy camper I left the original review with this so a reader will know Precisilon immediately reacted to customer dissatisfaction and resolved the problem. I would recommend this company in the future.

william born

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We chose Precision because they were close to our home. The total experience from beginning to end was exceptional. Between Teresa, Anthony, Zsolt and Doug J, we couldn't have been more impressed with their knowledge and expertise. Zsolt and Doug J were the technicians who did the installation for our new garage door. They were great! They showed up ahead of schedule and finished on time. My husband was very impressed with Zsolt's technical knowledge and willingness to answer any and all questions we had. Good product + great people = happy customer!!!

Anthony Alvarez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The repairman arrived as scheduled and gave us a full quote before he began the work. Overall was happy with the service call.

Randy Oliver

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brandon was great. I watched him complete the repair and got the feeling he could have done it with his eyes closed. He really knows the trade, explained everything to me as he went along, and showed me exactly how to lubricate the hinges and other parts to extend the life of the door.

Denise Gonnella

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ron did an excellent job. Very polite and efficient

Jeff Swede

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Drew and Kevin did a great job, we couldnt be more satisfied. They were on time, professional, and completed the job quickly. This is the second time I have used Precision, and again I experienced outstanding customer service. I will continue to recommend Precision to my friends and neighbors. Thank you!

donald leich

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our year old garage door openers stopped working after a very close lighting strike. Scott quickly determined that we only needed to have the circuit boards replaced. Unfortunately, the truck only had room for one circuit board. Scott returned several days with what he knew was not the correct part, but said he was told it was the same. It was not. It did not include the light socket. We then had two functioning garage door openers and asymetrical lighting. Scott returned to day with the right part, reprogrammed the remotes, and everything is back to normal.

andrea` banks

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician was professional and explained in detail the full extent of the problem. I will definitely use your services in the future. It was a pleasure.

Paula Rosen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Rich came to the house on time and within 5 minutes had replaced the battery. He visually inspected the whole door operation and confrmed everything else was in good working order. I was very happy with his professionalism. Thanks for the great service.