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about Precision Overhead Garage Door in:
Passaic County, NJ
Precision Overhead Garage Door of New Jerseyhas received 1154 reviews, averaging 4.94 Stars:
Wayne, NJ
Product:
Service Technician Team : Kevin S
Wayne, NJ
New door looks great! Installation was very smooth and clean. One things is that the noise is louder than the old door when the door is opening and closing. I would like someone to recheck the door regarding the noise.
- Jack Yamaguchi
Dear Mr. Yamaguchi, Thank you for taking the time to review our company. I am happy to hear the installation was smooth and clean. I know we have already contacted you regarding the noise and we have been back to your home to resolve it. Of course a brand new door should not be more noisy than an old one. If you have any future problems please don't hesitate to contact us directly at 888-616-9021.
Product:
Wayne, NJ
I truly appreciated the easiness of arranging the appointment as well as the professionalism of the technician.
- Kim Rom
Product:
Service Technician Team : Kevin S
Clifton, NJ
We were very impressed with your salesman Greg - He was very professional, knowledgeable and personable. He gave us a very detailed proposal which we very much appreciated. He is an excellent representative of your company.
- Bob Silvestri
Wayne, NJ
I had a great experience--same day service, which was terrific. My technician, Brandon, was very knowledgeable, friendly and helpful. I got a whole new system for opening my garage that solved all the issues I was having, plus gave me some useful extras--all done quickly and professionally.
- Ilene S.
Product:
Wayne, NJ
Had springs and garage door opener replaced. Precision was able to send a technician within a day of calling. Our technician knew exactly what was wrong and presented our options clearly. He worked efficiently and safely despite the freezing weather that evening. The door is working perfectly now. We are very satisfied and will continue to use Precision.
- William McMillin
Oak Ridge, NJ
Kevin Nix was professional and did the repair job with efficiency. I appreciate the prompt service since I only called this morning.
- Anne Kipp
Product:
Clifton, NJ
Dealing with Precision Door was a complete pleasure. My call for service was scheduled very quickly and easily. My technician, Peter Orlando, called me to advise he would arrive in about 20 minutes and he was right on time. After inspection, he gave me a thorough explanation of the problem and offered three options. The installation of my new opener was completed in a very timely fashion and Peter again took his time to explain everything to me. He was very knowledgeable and professional. I would definitely use Precision Door again and highly recommend their services.
- Kathleen Mai
Product:
Clifton, NJ
Excellent , courteous service from tech Brandon we recommend your company based on his service
- Philip Lippi
Product:
Haledon, NJ
I love my new door. It looks great. However, I wish I had ordered a window! The installation was on time and didn't take all day. The technician did a great job of communicating along the way, which my husband appreciated.
- Nikki Davis
Product:
Haledon, NJ
Excellent same day service. Tech (Kevin) was very knowledgeable and did a great job on my repair. I thought the whole operation was very well done and thought out. From the brand new trucks to the tech using tablets for billing. Management is doing it right. Highly recommend. Now if I could just get my plumber and electrician to be this savvy that would be great :-)
- Brian Roberto
Product:
Wayne, NJ
My garage door went down and they were able to get out here and fix my door quickly. The installer showed me that the previous motor was bad and needed to install a new one. He installed it quickly and took the time to explain everything to me when it was complete
- Mike Taibl
Product:
Wayne, NJ
Pete is great! Prompt service, efficient, knowledgeable.
- Jules Scheck
Product:
Wayne, NJ
James came to service my door. He was very informative, courteous and professional. Although I spent more than I would have liked to, my door was repaired quickly and professionally. Thank you for great service James.
- Donna Cavallo
Product:
Wayne, NJ
A job well done. Lou is a good employee and technician. Thank you
- Cheryl Silver-hatala
Wayne, NJ
Outstanding service all along, from the call placed till the end of the job. The tech was great and explained every step in details. Well done
- Gus Hussein
Product:
Wayne, NJ
Five stars 1. Same day service 2. Greg called ahead as to his arrival time and arrived on time 3. Greg came prepared- he checked the history of the unit and last battery repair 4. He listened and respected my concern about battery performance 5. He explained what he and the company could do and what I could do to be alert to any future problems 6. He was personable and efficient 7. I'm impressed again and will recommend you to friends.
- Gary Ricart
Product:
Hawthorne, NJ
The technician (Gaetano) was 100% professional, knowledgeable, and very nice. Awesome job all around, and I would recommend them to anyone considering this type of service.
- Kevin Kenney
Product:
Wayne, NJ
We had this service three times. We were satisfied with first two services and technicians. However we are not happy with our last service which was yesterday. The technician fixed what we asked for, and then we asked something else about our garage door. He seemed that he had no time for this and he didn't perform the through analysis about the condition of the garage door. We asked couple questions and he seemed that he was overwhelmed. I am not sure if I call same company or try a new one. Thanks Ayse
- Ayse Edeer
Dear Ayse, I am sorry to hear about your recent experience. We have spoken with the technician and expressed the importance of being thorough and addressing all of our customers concerns. This behavior is not acceptable for our technicians and I can assure you we will address this. We hope you choose Precision in the future. Thank you for your business.
Product:
Clifton, NJ
I am very pleased with the service I recieved today from Peter and his partner. They were very professional, knew exactly what the problem was and how to best fix it. I had the springs, cables, rollers replaced and the lifter motor was repaired. My door now works very well and I am a happy camper.
- Karen Isleib
Product:
Hawthorne, NJ
Hi, would like to comment overall on the quick service (although I didn't receive same day) however, felt it was appropriate. Its a confidence level to speak and connect with a "human" over the phone, and then make a firm appointment. And I would like to also commend your Technician, Kevin N. I felt I could communicate well with him, and was able to voice my concerns... and ask for advice for future maintenance, all with good feedback. He made it a pleasant experience, I would want him to come out next time (hoping that won't be for some time !) Amy
- Amy Gregoras
Product:
Clifton, NJ
Technician was prompt, pleasant, professional and helpful. Cost was reasonable. The service provided and work done was excellent.
- Gerry Finley
Product:
Clifton, NJ
Very Pleased with Brandon and his presentation. He spoke nicely, communicated well and was polite!
- Marc K
Product:
Wayne, NJ
Kevin B did an excellent job repairing my garage door in a timely and efficient fashion. I am completely satisfied with the service he performed.
- Ted and Susan Mussano
Product:
Wayne, NJ
Great service...very professional and a great clean up....would highly recommend!
- Bob Crane
Product:
Haledon, NJ
Great service! Thank you
- Yueqing Lin
Product:
Ringwood, NJ
LOVE THE NEW DOOR , BRIAN WAS GREAT NO COMPLAINTS AT ALL. WOULD RECOMMEND YOUR COMPANY TO EVERYBODY
- Michael Golabek
Product:
Wayne, NJ
Drew called about 15 minutes before he was coming and arrived right on time. He looked at the garage door. Found the problem. and explained my options on how to fix it. He repaired it fast and quickly and explained to me how to maintain it correctly. It was a great to have a service tech like Drew come to my location. Keep up the good work and when I am ready for a new door I will contact your company. Thanks.
- John Ferrarella
Product:
Wayne, NJ
I am very happy and satisfied with work.
- Molly Varghese
Product:
Wayne, NJ
Superb customer service from start to finish. Would highly recommend their services as they stand by them 100%.
- Robert Fass
Product:
Service Technician Team : Kevin S
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
Kevin called 1/2 hour before coming and arrived on time. He as very polite and knowledgeable.He quickly diagnosed the problem, reprogrammed the opener and replaced the defective keypad. I give Precision 5 stars and will recommend the company to friends.
- Larry Bird