4.9 1 2 3 4 5 596 Reviews

From Sussex, NJ Homeowners

Garage Door Repair in Sussex, NJ - Page 20

Precision Overhead Garage Door

Same-day garage door repair in Sussex, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Sussex, NJ FREE Service Call With Any Repair Valued at $69

Serving Sussex, NJ

Proudly serving the Sussex community with same day service.

Service truck

Local Garage Door Repair in Sussex, NJ

Precision Overhead Garage Door of Northern New Jersey provides same-day garage door repair in Sussex, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Sussex homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Overhead Garage Door for service in and around Sussex and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 590 most recent customer reviews

Across Sussex area customers consistently describe Precision Garage Door of New Jersey as prompt, professional, and easy to work with. Reviews repeatedly praise the technicians’ knowledge, clear explanations, quick repairs, and thorough service, along with a strong track record of same-day or fast response. Many customers also highlight smooth installation experiences, quality workmanship, and dependable long-term service that earns repeat business and referrals.

What Customers in Your Area Mention Most

Professionalism (278) Customers frequently describe the team as professional, courteous, polite, and respectful, with many noting a strong first impression and a polished service experience. Expertise (262) Reviewers repeatedly praise the technicians’ knowledge, diagnostic ability, and ability to explain the problem and solution clearly and confidently. Responsiveness (220) Customers consistently value the company’s quick response to calls, fast follow-up, and ability to get a technician scheduled promptly, often the same day or next day. Speed (184) Many reviews highlight fast repairs and efficient completion, with customers noting that jobs were finished quickly and without unnecessary delay. Communication (180) Reviewers often mention excellent communication, including arrival updates, advance calls, clear explanations, detailed estimates, and walk-throughs after the work was done. Friendliness (167) Customers regularly describe technicians and office staff as friendly, pleasant, kind, helpful, and easy to work with. Workmanship (154) Reviews commonly praise the quality of the repair or installation, saying the work was thorough, neat, clean, and done right the first time. Reliability (108) Many customers say Precision is dependable and consistent, with repeat clients noting the company can be counted on over time for solid results. Value (73) A meaningful group of reviews says the service was worth the cost, with some customers specifically calling pricing fair, reasonable, or a good value for the work provided.

Recent Reviews from Sussex, NJ

Joe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wantage, NJ 05/23/2010

I would recommend Precision Door Service to anyone. Tom was prompt, courteous, & professional. The sticker shock was a surprise, but I feel good about the installation and would recommend to family and friends. Thank you!

Service: Broken Garage Door Spring Repair

Product: Springs

Joseph G

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Andover, NJ 05/18/2010

Doug, Just wanted to let you know how satisifed I am with the garage door repair that was done by Adam today, May 17, 2010 (Andover Township, NJ). Adam was very professional and took the time to explain everything about the options and repairs to my garage doors and made professional recommendations and guided me throught the process. Adam is a very thoughtful and knowledgeable technician and very skilled at what he does. I would highly recommend Precision and Adam to other neighbors, family, and friends in New Jersey. In addition, Adam made the repairs very quickly and I was up and running with my garage door as good as new the same day. I would not hesitate to use Precision again and would like to thank precision and Adam for doing a very thourough and good job today. Thanks again, Joseph

Service: Garage Door Repair

Product: Cables

David

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wantage, NJ 04/23/2010

Excellent work. Would recommend any time!

Service: Garage Door Repair

Veronica

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Sparta, NJ 04/14/2010

In my 30 years as a homeowner, this was quite simply the most excellent service I have ever received from a trades-person. This young man was superlatively professional, knowledgeable and courteous. He went well above and beyond - explaining the mechanisms of my garage doors, their potential problems, and what the law requires. He is an asset to your company. As a result I would recommend Precision highly and without reservation.

Service: Garage Door Repair

Norma Lilley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

They arrived early so I did'nt have to sit around wasting a day waiting for service

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Monley / Metcalf

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Newton, NJ 02/16/2010

On the day of installation 2/16/10 compeletly satisfied of course only time will tell if that remains the same. A question like that is better answered as time goes by. the techinian was very politeand knowledgable

Service: Garage Door Opener Repair

Product: Belt Drive Garage Door Opener

Lois Daniels

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Besides doing a very good job .Brandon is a very nice young man very helpful

Service: Garage Door Repair

Product: Cables

harry cibak

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Newton, NJ 02/12/2010

Prompt, courteous, clean and professional installation of my garage door openers. Our technician,Tim, did an excellent job and was very informative regarding our purchase options as well as our product needs. He clearly was knowledgeable of the product line and experienced in doing this installation. The service, the product and the experience far exceeds what you typically encounter in home improvement projects. Very pleased and highly recommend this organization for garage door openers.

Service: Garage Door Repair

Marilyn Newman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Sparta, NJ 02/01/2010

Excellent!

Service: Garage Door Repair

david upright

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Sparta, NJ 01/18/2010

I believe I called you the last time a spring popped. Anyway, Brian was prompt, neat, courteous. Explained it all. Got it done. Shook hands...personable and professional!

Service: Garage Door Opener Install

Rick Schluter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Sparta, NJ 11/12/2009

Tim was punctual, friendly, and knowledgeable. PDS charges more than the "big box stores," but their excellent staff makes it worth the premium. I had a billing dispute with the company, but they resolved it to my satisfaction.

Service: Garage Door Repair

E HINES

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hopatcong, NJ 11/10/2009

WELL DONE!

Service: Garage Door Opener Install

Rick Schluter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Sparta, NJ 10/29/2009

Tim was punctual, friendly, knowledgeable, and professional. However, my overall experience with your company was definitely negative. I paid a premium to have your company do the work. I could have paid $XXX at Home Depot (I know that it would have been a subcontractor) to have the identical opener purchased and installed. Instead, I paid $XXX for your technician to do it, a premium of $XXX (minus a $XX coupon). I was okay with that, because I've been happy with your company in the past, and I was certain that the job would be done right. But, to then get hit with the $XX service call fee was a very unpleasant surprise. Whenever I've had electrical, plumbing, etc. work done, there's always been a service call fee, but it would be waived if I then had the technician do the repair or installation. I'm amazed that you charge that fee, when your technician was already at my home (he didn't have to make a return trip to do the job), it was a replacement of an existing opener (not an installation from scratch), and I'm paying a hefty premium. I would not use your company again, and there's no way that I could recommend you to others, given your current policy. I can be reached at XXX-XXX-XXXX if you have any questions or comments. Prices and contact number redacted by webmaster.

Response from Brandon Falone, President Business Owner

Rick, Thank you for your comments, I am upset that this happened to you. I agree with your comments and agree that the service call should be refunded and will do so. I will inform my Service Manager to review this matter to ensure this does not occur again. I thank you for your past patronage and look forward to winning back your future garage door needs.

Service: Garage Door Repair

Product: Belt Drive Garage Door Opener

Rhea Fountain

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

5 stars - same day service - tech was nice guy - changed motor very quickly

Service: Garage Door Repair

Don and Molly Ball

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Dave didn't want to push on the metal door, so he really just provided a service call, and suggested we replace the bottom third of the door. Later Don and I went out and did some pounding and pushing, and got the door to lock. We're talking to each other again:o) and I think I'm out of the dog house. Thanks.....Molly Ball

Service: Garage Door Repair

Elizabeth McKevitt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lafayette, NJ 07/28/2009

My installer Sam was the most professional and polite individual I have ever encountered. His work was impeccable and he made me feel comfortable within the first 5 minutes of speaking to him. He is truly a hard worker and should be commended for this. I have encountered quite a few bad service technicians in my time and was delighted to finally meet a really great service technician who cared about his work and most importantly about the customer. Sam is an asset to your company and should be treated as such. As for the company, I was highly impressed with everything. The quality of your products is outstanding, the quick turnaround for installation was a welcome treat and the added bonus of knowing that the employees were all drug tested and background checked made it a no-brainer to choose your company. I was very impressed with the wealth of information emailed to me even before we decided to choose your company. You made the quote comparisons between your company and other local companies so much easier with the information you sent. I was also very impressed with the person you sent out to give us the quote, I believe his name was Glenn. He was completely professional and not pushy in the least. I highly recommend your company to anyone looking to purchase new doors/openers or repair their existing garage doors.

Service: Install Garage Doors

Product: Garage Doors

Glenn Oakley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Sparta, NJ 07/08/2009

Vinnie was wonderful. He called half an hour ahead of time to let me know the precise time he would arrive, then arrived exactly then. He was polite, personable and professional. He clearly explained what he was going to do, then what he had done afterward. He also explained what needed to be done in the future.

Service: Garage Door Opener Install

Joseph Abate

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Andover, NJ 06/27/2009

I thought the price was a little high but I needed the work done so I had no choice. The technician was polite and completed the work quickly. We were very pleased.

Service: Garage Door Opener Install

THOMSON

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Sparta, NJ 05/27/2009

DAVE DID AN EXCELLENT JOB REPRESENTING YOUR COMPANY.I WOULD AND WILL CALL PRECISION DOOR AGAIN!

Service: Garage Door Opener Repair

Liz Meeker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hamburg, NJ 05/22/2009

5 stars ! thanks

Service: Garage Door Repair

Linda Osborne

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lafayette, NJ 05/10/2009

Tim did a great job fixing our garage door. he was very thorough and informative. He explained the mechanics of how the door works and what we can expect from your product. He was on time, friendly and knows his stuff. I would recommend Precision Door Service

Service: Garage Door Opener Install

Bryan Fitzpatrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

It may have been Jeff or Jared,Iâ??m not sure. They were very Professional and thorough, I would definitely use Precision again. Thanks, Bryan Fitzpatrick

Service: Garage Door Opener Install

Linda Hill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hopatcong, NJ 02/04/2009

This is the second time Iâ??ve used your service, & I was satisfied both times. You came the day after I called & repaired the problem quickly & well. Iâ??ve already recommended you to my son & daughter-in-law. The only thing I didnâ??t like was the price: nearly $400!

Service: Garage Door Opener Repair

Peter Gryzmolowicz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Stillwater, NJ 12/17/2008

Sorry but I did not get his name who serviced my garage door. I do have say that I was extremely pleased with his courtesy and quick repair and solution of my problem. He was very professional and was very interested in my problem and willignes to solve my issue. I would definitely recommend your company to any one who requires a garage door or service.

Service: Garage Door Repair

Elaine Thompson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Sussex, NJ 12/16/2008

He was on time, knowledgeable, and explained the situation. A nice change from the previous company we called a coulple years ago!!

Service: Garage Door Opener Install

Angelo DePalma

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Newton, NJ 12/03/2008

Vince was very courteous and knowledgeable. He replaced the opener without a hitch. The reasons I only gave you four stars: 1. I really did not shop around, so I don’t know if your price was good (it seemed fair). 2. Vince tried to sell me a door hardware replacement, for like $750. I could probably get a new door for not much more. Overall I was very pleased and would recommend your company.

Service: Garage Door Repair

Ready to Experience 5-Star Service?

Join your Sussex neighbors and let our experts take care of your garage door.

Bergen County (201) 977-4870
Morris County (973) 975-4631
Essex County (973) 577-7920
Hunterdon County (908) 271-4227
Passaic County (973) 975-4631
Somerset County (908) 333-4087
Sussex County (973) 577-7920
Union County (908) 333-4087
Warren County (908) 271-4227
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