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about Precision Overhead Garage Door in:
Essex County, NJ
Precision Overhead Garage Door of New Jerseyhas received 1148 reviews, averaging 4.92 Stars:
West Orange, NJ
Product:
South Orange, NJ
Excellent work by Peter.
- Sandy & carol Cooper
Product:
Livingston, NJ
Everything from the initial contact, through to the meeting with the sales person, all the way to the actual door installation was perfect! Very smooth process start to finish! I appreciate Precision's professionalism and responsiveness. I would highly recommend their products and services to anyone.
- Kerry Connell
Product:
Millburn, NJ
Brandon, the technician assigned to our job, came on time, analyzed our problem and fixed it. A small concern about the bigger job that was done by Precision a year ago was addressed by Christina who handled my question professionally and efficiently. I appreciate how attentive this company is to a customer's needs.
- Dennis Kobray
Product:
West Orange, NJ
I had an excellent experience with Precision and technician Gaetano. Scheduling the appointment was very easy - all online with confirmations and follow-ups. I particularly like that the company provides photos of the technicians with their background check results. It provides peace of mind for individuals who are home alone during the service call. Technician Gaetano was able to diagnose my problem instantly, and proceeded to explain to me the damage and solution in terms that were easy to follow. He worked quickly and well, and was very pleasant throughout the process. Payment was also very easy. Invoice was created on a tablet, and credit card payment was handled through that as well. We received a summary of our service and receipt for payment before he left our driveway. I highly recommend precision - and Gaetano.
- James Mcclammy
Product:
Short Hills, NJ
Kevin was knowledgeable,helpful,courteous and polite. A pleasure to work with!
- Randy Rothenberg
Product:
Service Technician Team : Kevin S
Caldwell, NJ
experience was very good!
- Lisa Baranker
Product:
Livingston, NJ
Brian was honest and professional, and fixed our problem easily.
- jesse levitt
Product:
West Orange, NJ
Pete was very determined to find out what caused the malfunction in my garage door but the door was fine when he got here. He spent time here trying to duplicate the problem so that he could diagnose it, but the door remained faithfully perfect the whole visit. He took time to sit with me and go over what he tried, told me how to find diagnostic information should it happen again, and assured me that someone would be here to fix it if it malfunctions again. He explained all the things that he checked for me. He was a pleasure to deal with and I would be happy to have him return for future service calls.
- Gayle Forman
Millburn, NJ
Great job, we are very happy. Kevin and his co-worker were on-time, courteous, explained everything, and were done in an hour. thanks!
- Elizabeth Belzer
Product:
Service Technician Team : Kevin S
Fairfield, NJ
The technician showed up on time. Since I had 2 garage doors that needed to be repaired he was able to give me options. He was able to fix the one door. The other needs replacement. Kevin was very nice and did the work quickly.
- Pat Sheldon
Product:
Short Hills, NJ
I chose Precision for my garage door opener needs given your advertising. I have to say that I was pleasantly surprised. Brian was a professional and very courteous. When would a vendor call you twice to let you know where within the window of your appointment he would be dropping by? Brian was quite knowledgeable on the product line, clearly answered my questions and made sure I was satisfied with the installation of my garage door opener before he left. It was a pleasure doing business with Precision!
- CHRISTINE SKALKOTOS
Product:
Livingston, NJ
I got service that was above and beyond the call of duty from Gaetano. He was extremely professional, courteous, honest and compassionate and a generally sincere and nice human being. In today's times one rarely gets five star service, but through the ice and snow of my driveway, Gaetano, repaired my garage in the blink of an eye! Keep up the good work. He should be very proud of himself for a job well done.
- Anthony Cetrulo
Product:
Livingston, NJ
We are very happy we chose Precision. Brian showed up early to the appointment and was very helpful explaining the new product and walking us through the installation process. Brian was very professional, and I would highly recommend Precision.
- Dana and Daniel Bank
Product:
West Orange, NJ
I was very impressed with the courtesy and professionalism demonstrated by Brian B. He called to confirm his arrival time, and again to advise he would arrive earlier. He was careful to explain all of the necessary service, and to be sure I knew how to operate all the newly installed equipment. I would recommend Precision to any friend or neighbor.
- Sandi Lerner
Product:
Montclair, NJ
We called at 8:00 AM and had service before 5:00 PM the same day. Kevin S., the young man who assisted us was professional and knowledgeable. Our motor had burned out and Kevin and his co-worker were able to install a new one on the spot. Could not have asked for more.
- Louis Miele
Product:
Service Technician Team : Kevin S
Caldwell, NJ
Excellent service, arrived on time, very professional, experienced. Will use the company again.
- Natalie Galiano
Product:
Maplewood, NJ
Drew was very efficient - and a pleasant person. The job was done the same day, as promised.
- Christine Squyres
Product:
Montclair, NJ
One very happy customer here- my technician, Bob Z., was personable and efficient, explained my options to me clearly, and did an excellent job. He arrived on time, and seemed very knowledgeable about the product. I wish every serviceman I've had to deal with was like him! Thanks, Bob! would definitely recommend you and your company with NO reservations!
- Rita Hoenicke
Product:
Essex Fells, NJ
Doug, I was so pleased with Tim's knowledge and customer service, he knew everything possible about motors, doors and everything else there is to know about garage doors. Tim explained the pros and cons of replacing the motor vs just fixing it since we plan to change the doors in a couple of weeks, it was a no brainer. I do hope all your Technicians are as knowledgable and have the great customer service that Tim did, you will have extremely happy customers. I will be calling Theresa tomorrow to order the doors. All the best, Sandra
- Glen Smith
Product:
Short Hills, NJ
Reliable same day service. Very competent technician. Don't hesitate to call!
- Beth Jaffe
Livingston, NJ
During yesterdays snow storm Brian showed up, ON-TIME just like he promised he would! He was polite, helpful, HONEST, and FIXED OUR GARAGE DOORS!!! What more could anyone ask for. Thank you!
- MARC GELMAN
Product:
Maplewood, NJ
Great job, guys - thank you!
- MEREDITH AND BRANDON GOUGH
Product:
Short Hills, NJ
Brian is a very friendly, courteous guy. Arrived and quickly diagnosed the problem. He arranged to obtain the parts we needed and made a return appointment. I asked for later in the day. Brian had a stop about two counties away from us but came late in the evening instead of missing the time slot. Much appreciated by us as we both work during the day. All working well now. Thx Brian. Howard R.
- Howard Rudd
Product:
Verona, NJ
Gaetano really knew what he was doing. As an inquisitive new homeowner, I had many questions, and Gaetano patiently answered each one while he worked. He was polite and professional as he quickly freed my trapped car. He had a trainee with him who came all the way from California to NJ just to train with Precision. They must be doing something right if someone is willing to travel from CA to NJ to train in the dead of winter.
- Cynthia Graves
Product:
Caldwell, NJ
Tim, our technician, was precise, thorough and a pleasure to deal with. Confirmation via email is very convenient. Regards, D. M.
- Donna Maier
Product:
Fairfield, NJ
Technicians very good at their work and selling your products--spent 454 for approx. 2.5 hrs--expensive but glad I had this work done- no problem suggesting your company
- Kevin Shea
Product:
Glen Ridge, NJ
excellent tech.. got right to the problem and repaired quickly.. very friendly and informed me of all problems..
- Joe Cricco
Product:
Roseland, NJ
Great service as always. An operator is always available to take your call, help with your issue and set up an appointment. Our technician Brian B was great and maintained contact/updates throughout the working process. He took the time to throughly explain the issues with our garage door. I would highly recommend Precision to anyone in need of their services.
- Patricia & anthony Ferrara
Product:
Roseland, NJ
I used your company previously for an evening/emergency visit and was really impressed with how quickly your service provider arrived AND how knowledgeable he was (fixing various issues he saw with our door opener). This time we used your service for a new opener - a quieter, better one than we had before. Kevin was truly professional, and explained everything to me really well.
- Dawn Afanador
Product:
Service Technician Team : Kevin S
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
I cold called around, read reviews, etc. My garage door was in desperate need for an overhaul. I am new home owner and the garage door was very neglected, wrong parts and very unsafe. Precision's tech Gaetano immediately saw the red flags and explained very thoroughly what needed to be done. Although, (like many other reviews) Precision is a bit pricey compared to other vendors, but they are installing Top Quality Parts and having the Top Quality Technicians. At the end of the day you are paying for Quality across the board and Precision is the place.
- James Haefner