Garage Door Repair in Essex, NJ - Page 24

Brian Suchoff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

It was a real pleasure using Precision Door Service. I called the 800 number for service and within 5 minutes had an appointment with a 4 hour window and the assurance that the tech would call me when he was 30 minutes away so I did not need to sit in my house and wait. This was all confirmed by an immediate email giving me all the information I needed. I received a call from Kevin N. when he was 30 minutes away and met him at my house where he was waiting for me. The fact I had a picture of him was nice especially if it was my wife waiting to meet him. Kevin quickly evaluated my door and went through all the options for repair, the cost of each and his professional opinion of what I should do and why. He made the decision process quite easy. Kevin then did the repair. In less than an hour he was he was all finished and my garage door was as good as new. He cleaned up perfectly, made sure I understood exactly what he did and what I was charged for. He gave me his card if there was any problem and he was on his way. I would never call anyone but Precision for a garage door problem again and I would request that Kevin come and do the work.

Lori Burnette

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a great experience with Precision. Rob Z came by to assess a door which was not operating properly and I showed him my second garage door was not operating at all. I did not intend to buy new doors, but it became apparent through watching him work that I did need new doors. The windows were broken out and one door almost cracked in half when we tried to open it. Rob came inside and showed me the catalog and within a few minutes I had ordered the doors. I told Rob I really could not afford new motors as well and he assured me that mine had a few more years left and did not pressure me at all to even consider new motors. He checked the date on them for me. Rob was so nice and easy going and I just felt his approach made me SEE that I needed new doors, not be told that I needed them. I bought a remote from Rob and he accepted a coupon I had printed, which sort of surprised me, as these things usually are not valid for some reason. Everything was very easy from the start. Brian Sc came to install the doors and was also lovely. He worked so hard all day and despite me trying to get him to come in and warm up, have some lunch, etc, he just kept working. The new doors are great and although I did not know I needed them, they are a great addition to the value of my home. They look great, and they are safe and work perfectly. Brian answered all of my questions and went over everything a few times, how to work the key, the manual door pull, etc. He cleaned up the garage and left after a long days work. Everyone at this company is so nice. Theresa, who scheduled the appointments was helpful and both guys who came to my home were just great guys. Knowledgeable, kind people, and did a great job. I am a first time homeowner and single, so I count on people to help me really understand what I am buying and how it works, so this company suited me perfectly!

Janet Hovespian

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

On time. Quick Service. Polite and Friendly. Knows his stuff. Would recommend this service to anyone.

Duby Moskowitz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We called our regular garage door people and they never called us back. Precision on the other hand,a few days earlier gave me advise on how I should fix the door. It worked for a few days and then it stopped. I called Precision back and they came right away. My tech, Lou, was polite, he diagnosed the problem and gave us the best advice for a solution that will take care of the problem for years. Lou performed the job quickly and explained to me and my wife exactly how to sync the garage door to our cars. I would give precision garage doors 5 stars and I will highly recommend them.

Lawrence rice

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thanks for a well done job. One concern is the garage door bangs loudly when it hits the ground.

Leslie Rochman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The Precision people were easy to get in touch with and came on time. They were able to quickly fix my garage door. However, their prices are outrageous. I'm sure if I shopped around I could have found a better price, but as we all know, once someone is at your house it is easier to just go with the people there. I would reccomend price checking before going with Precision, but besides the price they seem all right.

Andrew Block

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt, Professional and Performance. Really pleased with the professionalism of the installer. He installed 2 new Garage Door openers in the time promised. He explained what my options were, what he was going to do once I choose the correct option and he did all as promised in a neat and timely manner. Well done!

Patricia Davis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I first called Precision in 2004 for a garage door repair and 11 years later they continue to provide excellent customer service. Appointment scheduling is convenient, and live person answers the call. The technicians explain the problem, provide options and quality service.

olivia minervino

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent Service. 5 stars.

Chris Nuttall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The firm is generally professional and attends appointments on time although does not respond to complaints. The technician who showed up appeared not to be not familiar with a standard, basic Genie door opener and how to trouble shoot a reported problem (including asking for help from others). Furthermore, despite determining that the motor worked, the technician attempted to upsell by recommending to install a new replacement motor, at significant and unexpected cost.

Otakar Hubschmann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Peter did a great job and in addition to being the consummate professional, he was very pleasant. Thank you!

Marilyn Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

You guys rock. I believe the tech's name is Kevin. In any case, he fixed the crazy nervous garage door within minutes and freed my car. He lubricated in all the right places and re set up the remotes. And I was set. Great job!

Leslie Barrett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Beyond excellent service. Brandon, technician, is knowledgeable, thorough, professional and efficiently diagnosed/offered options, and corrected the problem (new cables, rollers...). Can barely hear door opening! It was a pleasure meeting Brandon.

Ruby Simmons

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

5 stars. Thank you!

Daniel Couture

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

good job by Kevin N

Maryellen Jurgensen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

From my first experience with Precision Door to my subsequent 2 repairs, I have found Precision door to be the most reliable, reasonably priced, and efficient service. I would recommend them without hesitation... In fact .. I have.

Jackques Lheritier

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

After system has been disabled (keypad and remote control box) Technician was dispatched. Showed up on time and restored the system right away. Very professional. Jacques Lheritier

Donado Morsillo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

5 Stars I called in the morning for service and the repair man was here in a couple of hours. That's what I call prompt service. He was very pleasant.

James Kegley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Expected to be upsold on repairs and unnecessary items. Exactly the opposite. I was told why I didn't need things replaced and how most everything was still in good shape. Refreshing to find a company, and staff, that are in it for the long haul by building relationships not invoices.

Jeremy Dallow

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called them at 10:30am and by 12:30pm my problem was fixed. Technician was excellent.

Luisa Esposito

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

5 Stars: I got an appointment right away. I love that the photos of all the workers are listed on the website. The guy who came was courteous and pleasant. He fixed my garage in about 20 minutes. Runs like new. Will not use anyone else.

Manita Seabrooks-Kelley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Good Morning Doug, The technician who serviced my garage door was courteous, knowledgeable of your product and professional. Everything in regards to my repair job was completed to my satisfaction. I will share my experience with others. Thank you, Manita Seabrooks-Kelley

Brian Krupkin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Pete came on time and was thorough and professional. I would recommend him to anyone. He diagnosed the problem and quickly got my door working again. Impressed with what seems to be a well run business.

Alan Greene

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was performed professionally. I am very pleased with the result. The technician did a great job.

Angelique Lampros

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Pete was excellent, respectful and courteous. Professionally done and he explained everything. Five Stars!!!

Jill Colavita

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Wonderful company, and the most friendly, kind technician! Took care of my problem right away. I will always call this company for my garage door needs.

Jay Eisenberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kevin and his colleague did an outstanding job. They explained what I needed and performed the installation very quickly in cold weather at the very end of the day. Thanks so much!

Rick & Jill Diamond

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service and work well done.

Anthony Mingione

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kevin S was awesome. He fixed our garage door in a half hour. He was knowledgeable and nice guy. We would use precision again !

Chuck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

A few days ago I had come across Precision's website when looking for "how to" videos about adjusting garage door openers and had been impressed with what I saw on the site. Last night I noticed that our garage door opener was "grinding" when opening the door. Not good. Having seen the website, I decided to call Precision instead of the company whose name was pasted to the opener and to the wall in the garage. I would call that company in the past simply because the name was there. I also saw that Precision advertised "same day" service and also weekend service, but I thought to myself "we'll see". I called at 8 AM and was given a Noon - 4 PM slot later in the day. Greg actually called before 11 AM and said he could get to my house early, and arrived before 11:30. We went over what needed to be done (replace the opener) but also a chronic problem that we had with the door. Greg said he could fix that as well. By 1:20 the job was done. Greg was very professional and courteous and did an even better job than I expected when I first called. And the total time from first call to completed job was 5 and 1/2 hours! P. S. I had him paste Precision's sticker over the old company's sticker before he left.