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about Precision Overhead Garage Door in:
Passaic County, NJ
Precision Overhead Garage Door of New Jerseyhas received 1136 reviews, averaging 4.93 Stars:
Totowa, NJ
Product:
Wayne, NJ
Christopher K was quick, informative and very friendly! I was home alone with my toddler son and felt very safe and comfortable with him working on our garage door, which FINALLY works perfectly-thank you!
- Christina Eromenok
Product:
Woodland Park, NJ
Please correct the spelling of my first name. It is MARCIA I was pleased with the immediate response for my broken garage door And the tech explained everything to me.
- Marcia Zeff
Wayne, NJ
Eric, your service tech was very knowledgeable, very efficient and very personable. He assessed the problem, gave me several options, then repaired the problem. No wasted time, no unnecessary banter, just good workmanship.
- Raymond Sears
Hawthorne, NJ
The service was exceptional. He called in advance to set up appointment and arrived on time. Clearly explained problem with equipment.
- Carol Coots
Little Falls, NJ
5great service and great service person Kevin
- Paula Heller
Hewitt, NJ
5 Stars, very professional, completed the job quickly, and arrived in time. Thank you!
- Dave Carozza
Product:
Wayne, NJ
Technician came at 4pm,locked his keys in the truck. He notified his boss Brandon immediately. 3hrs later, someone showed up to open the door. This was 3hrs of my time that I did not have. Eric was wonderful, apologetic.It was like the office didn't care that their employee was in my house for 3hrs.I couldn't leave,the truck was in the driveway,and it was pouring rain. Once the locksmith came, the job was done in less than an hour. It was almost 8pm when he left. This is unacceptable. You need to have a contingency plan, an extra set of keys for the trucks might do it. Would have saved you a lot of time and $on everyone's part. NOT The Techs fault. Happens, follow up very poor.
- Lynn Dombrowski
Product:
Pompton Lakes, NJ
Tammy was great! She was honest, efficient and even gave us a veteran discount. I am looking forward to getting my new garage doors.
- Eileen Atterbury
Little Falls, NJ
Jackson was awesome! He was punctual, professional, and personable. He took the time to explain things to me and was very thorough.
- Donna Cocchiere
Wayne, NJ
Matt was professional, timely and friendly. Very efficiency and answered my questions about future upgrades. I highly recommend.
- Erin Jowaisas
Product:
Service Technician Team : Matt D
Totowa, NJ
Technician performed thorough inspection & did quality maintenance. He explained & price quoted work before doing it.
- Michael Braganca
Oak Ridge, NJ
Glenn was here today and honored the warranty service. Exceptional customer service.
- Sandra Pela
Haskell, NJ
I saw a door being put in and started asking questions. Mathew took my # and called a short time after. Someone would come by in less than an hour, he did and measured. I signed the contract. When the door was put in, it looked great. Clean up was perfect. Everyone was so accomadating. Thanks for the great job. You have great people working for your business.
- Cookie Sabo
Wayne, NJ
I called to have my broken garage door spring and cable replaced. I received service within several hours. The repair person called to let me know when he would be there and then called again when he was on the way to my home. He completed the repair quickly and efficiently. Precision was so easy to deal with. I would use them again.
- Tracie C
Wayne, NJ
Chris K and Joshua came to service our garage door. They were extremely knowledgeable and very polite.. Definitely will call them next time for services I may need.
- Deniz Burton
Pompton Lakes, NJ
Excellent Service!! I chose Precision door service by the ratings I saw on the internet. I was a bit worried choosing a company via internet ratings, but I went forward & scheduled a service appointment. This was the best decision I’ve made. This company is great! My technician Rob was awesome. He did a thorough inspection of my garage door & fixed the problem I was having. Now my garage door is working perfectly. Thanks Rob, you are the best! If there were more stars for this rating I would give it to them in a heartbeat.
- Caroly
Wayne, NJ
Main coil snapped and needed emergency service. Precision got me on the schedule right away. Within a couple of hours of my call, the door was fixed and operating again. Matt Dewald was terrific, very knowledgeable and professional in all respects. Great experience and highly recommended.
- Mike S
Product:
Service Technician Team : Matt D
Hawthorne, NJ
My service man Luigi called ahead, came 25 minutes later, explained everything that needed to be done in detail on two doors that needed repair. He was couteous, answered any questions that I had and did a Great job! I liked the fact that they told you who the service man was going to be & I could look up his picture on their website & the write up on him! He was not pushy at all about doing more than what was needed. I would definitly recommend Precision! Thanks Luigi!
- Lois Vanderhook
Product:
Clifton, NJ
We were so pleased with the service we received. He was very professional and thorough in the way he repaired our garage doors. We would recommend Precision to anyone. Thank you for coming on the same day we called.
- John Filippone
Wayne, NJ
The rep did a good job we are happy with the outcome thank you. I did tell the person on the phone that we found the company through money mailed but misplaced the flyer and asked if there was a discount to mention it but they didn’t so I’m assuming there wasn’t?
- Sarina Mazza/Bob Muller
Product:
Little Falls, NJ
Excellent service. Was extremely confident with who was coming to do the service. Sending an email with the oictures of your technicians showed us how professional you are and how you are concerned for your customers.
- Joseph Cuccinelli
Wayne, NJ
I called Precision late Tuesday afternoon to try and schedule a repair for my garage door. I was pleasantly surprised when I was told that a service technician could be at my house the next day between noon and four o'clock. True to their word, Brian arrived at approximately one o'clock and started to work on the door after asking what happened and checking out the situation. One spring was broken. Brian mentioned that the best thing would be to replace both springs to avoid another service call. Brian also checked with his office to see when the garage door was installed and what info they had. They had it all, the hardware was covered by a lifetime guaranty. Luckily for us, when we received our mail we found a coupon from Precision which they honored so the repair was done for no charge. Brian is a fine young man. Very courteous and he explained everything that he did. When I asked him if it was advisable for me to change the belt on the electric door opener he explained that it wasn't necessary as these belts could last years. Overall I am VERY Pleased with Precision and with Brian. I would definitely recommend . Both get five stars. Than kyou
- Steven Kapura
Pompton Lakes, NJ
Always arrive when they say and they do a great job.
- Pete Zieja
Pompton Lakes, NJ
Very punctual, professional. Great work, great job
- Rick Steele
Product:
Service Technician Team : Kevin S
Clifton, NJ
Marc Mackenzie did an excellent job. I gave a 5 stars for the job. Thanks a lot.
- Manny Angeles
Wayne, NJ
Chris was on time, friendly, and forthcoming in his assessment of our garage door's condition.
- Roger Fish
Clifton, NJ
Thank you, Jackson from Precision for honoring the warranty. Eight years later and you were still as good as before to replace our springs under warranty!
- Ellen Axelson
Wayne, NJ
Mark was the consummate professional was in-and-out within an hour.
- Anthony Christiano
Clifton, NJ
Brian called and came as scheduled. He proceeded to fix my garage door and answered all my questions. He made sure that we used the new remote control and that it worked. I won’t hesitate to call Precision again if and when needed. Bob Cohen, Clifton, N.J.
- Robert Cohen
Product:
Service Technician Team : Brian H
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
You have professional groups, respectful and very well trained. That is why I use your services and highly recommend your company. - Thank you very much for the safety and promptness offered
- Marlene Seigel