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Read what people are saying
about Precision Overhead Garage Door in:
Sussex County, NJ
Precision Overhead Garage Door of New Jerseyhas received 532 reviews, averaging 4.92 Stars:
Lake Hopatcong, NJ
Product:
Newton, NJ
On the day of installation 2/16/10 compeletly satisfied of course only time will tell if that remains the same. A question like that is better answered as time goes by. the techinian was very politeand knowledgable
- Monley / Metcalf
Product:
Lake Hopatcong, NJ
Besides doing a very good job .Brandon is a very nice young man very helpful
- Lois Daniels
Product:
Newton, NJ
Prompt, courteous, clean and professional installation of my garage door openers. Our technician,Tim, did an excellent job and was very informative regarding our purchase options as well as our product needs. He clearly was knowledgeable of the product line and experienced in doing this installation. The service, the product and the experience far exceeds what you typically encounter in home improvement projects. Very pleased and highly recommend this organization for garage door openers.
- harry cibak
Sparta, NJ
Excellent!
- Marilyn Newman
Sparta, NJ
I believe I called you the last time a spring popped. Anyway, Brian was prompt, neat, courteous. Explained it all. Got it done. Shook hands...personable and professional!
- david upright
Sparta, NJ
Tim was punctual, friendly, and knowledgeable. PDS charges more than the "big box stores," but their excellent staff makes it worth the premium. I had a billing dispute with the company, but they resolved it to my satisfaction.
- Rick Schluter
Hopatcong, NJ
WELL DONE!
- E HINES
Branchville, NJ
5 stars - same day service - tech was nice guy - changed motor very quickly
- Rhea Fountain
Sparta, NJ
Tim was punctual, friendly, knowledgeable, and professional. However, my overall experience with your company was definitely negative. I paid a premium to have your company do the work. I could have paid $XXX at Home Depot (I know that it would have been a subcontractor) to have the identical opener purchased and installed. Instead, I paid $XXX for your technician to do it, a premium of $XXX (minus a $XX coupon). I was okay with that, because I've been happy with your company in the past, and I was certain that the job would be done right. But, to then get hit with the $XX service call fee was a very unpleasant surprise. Whenever I've had electrical, plumbing, etc. work done, there's always been a service call fee, but it would be waived if I then had the technician do the repair or installation. I'm amazed that you charge that fee, when your technician was already at my home (he didn't have to make a return trip to do the job), it was a replacement of an existing opener (not an installation from scratch), and I'm paying a hefty premium. I would not use your company again, and there's no way that I could recommend you to others, given your current policy. I can be reached at XXX-XXX-XXXX if you have any questions or comments. Prices and contact number redacted by webmaster.
- Rick Schluter
Rick, Thank you for your comments, I am upset that this happened to you. I agree with your comments and agree that the service call should be refunded and will do so. I will inform my Service Manager to review this matter to ensure this does not occur again. I thank you for your past patronage and look forward to winning back your future garage door needs.
Product:
Branchville, NJ
Dave didn't want to push on the metal door, so he really just provided a service call, and suggested we replace the bottom third of the door. Later Don and I went out and did some pounding and pushing, and got the door to lock. We're talking to each other again:o) and I think I'm out of the dog house. Thanks.....Molly Ball
- Don and Molly Ball
Lafayette, NJ
My installer Sam was the most professional and polite individual I have ever encountered. His work was impeccable and he made me feel comfortable within the first 5 minutes of speaking to him. He is truly a hard worker and should be commended for this. I have encountered quite a few bad service technicians in my time and was delighted to finally meet a really great service technician who cared about his work and most importantly about the customer. Sam is an asset to your company and should be treated as such. As for the company, I was highly impressed with everything. The quality of your products is outstanding, the quick turnaround for installation was a welcome treat and the added bonus of knowing that the employees were all drug tested and background checked made it a no-brainer to choose your company. I was very impressed with the wealth of information emailed to me even before we decided to choose your company. You made the quote comparisons between your company and other local companies so much easier with the information you sent. I was also very impressed with the person you sent out to give us the quote, I believe his name was Glenn. He was completely professional and not pushy in the least. I highly recommend your company to anyone looking to purchase new doors/openers or repair their existing garage doors.
- Elizabeth McKevitt
Product:
Sparta, NJ
Vinnie was wonderful. He called half an hour ahead of time to let me know the precise time he would arrive, then arrived exactly then. He was polite, personable and professional. He clearly explained what he was going to do, then what he had done afterward. He also explained what needed to be done in the future.
- Glenn Oakley
Andover, NJ
I thought the price was a little high but I needed the work done so I had no choice. The technician was polite and completed the work quickly. We were very pleased.
- Joseph Abate
Sparta, NJ
DAVE DID AN EXCELLENT JOB REPRESENTING YOUR COMPANY.I WOULD AND WILL CALL PRECISION DOOR AGAIN!
- THOMSON
Hamburg, NJ
5 stars ! thanks
- Liz Meeker
Lafayette, NJ
Tim did a great job fixing our garage door. he was very thorough and informative. He explained the mechanics of how the door works and what we can expect from your product. He was on time, friendly and knows his stuff. I would recommend Precision Door Service
- Linda Osborne
Lake Hopatcong, NJ
It may have been Jeff or Jared,Iâ??m not sure. They were very Professional and thorough, I would definitely use Precision again. Thanks, Bryan Fitzpatrick
- Bryan Fitzpatrick
Hopatcong, NJ
This is the second time Iâ??ve used your service, & I was satisfied both times. You came the day after I called & repaired the problem quickly & well. Iâ??ve already recommended you to my son & daughter-in-law. The only thing I didnâ??t like was the price: nearly $400!
- Linda Hill
Stillwater, NJ
Sorry but I did not get his name who serviced my garage door. I do have say that I was extremely pleased with his courtesy and quick repair and solution of my problem. He was very professional and was very interested in my problem and willignes to solve my issue. I would definitely recommend your company to any one who requires a garage door or service.
- Peter Gryzmolowicz
Sussex, NJ
He was on time, knowledgeable, and explained the situation. A nice change from the previous company we called a coulple years ago!!
- Elaine Thompson
Newton, NJ
Vince was very courteous and knowledgeable. He replaced the opener without a hitch. The reasons I only gave you four stars: 1. I really did not shop around, so I don’t know if your price was good (it seemed fair). 2. Vince tried to sell me a door hardware replacement, for like $750. I could probably get a new door for not much more. Overall I was very pleased and would recommend your company.
- Angelo DePalma
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
They arrived early so I did'nt have to sit around wasting a day waiting for service
- Norma Lilley