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about Precision Overhead Garage Door in:
Passaic County, NJ
Precision Overhead Garage Door of New Jerseyhas received 1152 reviews, averaging 4.94 Stars:
Oak Ridge, NJ
Product:
Door Installation Team: Ferdinand K
Wayne, NJ
I chose Prevision because they installed my garage doors some time ago. Your service young man Sean Sotello - who came today - was not only competent but polite, respectable and I want to tell you that u r fortunate to have him on your staff. He is a wonderful representation of what young men in todays service businesses should be like. Thank you Sean for a great job.
- Anna Marjorie Smith
Wayne, NJ
Even after I replaced its battery, the remote control no longer opened or closed the garage door. By the way, the door in question is to the bay in which the wife (BOSS) parks. So, BOSS found Precision in one of those coupon booklets you receive by mail and scheduled a Service Call. As is the case with any contractor we consider, the burden of interacting with the technician of Precision who arrived at our house fell on my shoulders (and is something I, generally, dread). Of course, and with good reason, I was ready, on the offensive, just waiting to explode on the guy if he went down that dead-end street of trying to sell me any unnecessary service or product. In fact, although with one thing I did not appreciate, upon which I expounded, below, overall, the technician who arrived was very polite, patient, and, seemingly, honest, without stressing the importance of buying any unnecessary service or item. Further, what I appreciate the most, and applaud Precision for its approach-on, is the utter lack of any B.S. given by the technician, based on "fear," such as that all 3 units to the garage doors needed to be replaced or, worse yet, all 3 garage structures needed to be totally demolished and rebuilt as they are separating from the main structure of the house, causing unbelievable water damage behind the sheet-rock, and resulting in the growth of mold, mildew, and even magic mushrooms, which my 11 year old daughter would definitely eat, one day, and which only he, with his superior sight, honed after years of experience and schooling, is able to see, or when the garage structure eventually separates entirely from the main house, which will be any day now, electric wires that carry enough voltage to kill a herd of elephants would be whipping around in the air, out of control, and lock-onto, and go after, my 11 year old, burning her hair off, permanently, causing her to suffer life-long PTSD. Instead, and to my surprise, after the technician diagnosed the issue, he suggested various options, with price ranges that were reasonable and feasible (lest we forget, the BOSS does NOT like to spend a penny even when it comes to basics such as our ability to ingress or egress the house). The technician was very courteous and explained what each option entailed. As alluded-to, above, though, the one thing I did not appreciate was the technician's withholding of or hesitancy in volunteering certain discounts available to us. Instead, I had to probe and pry these out of him (I am certain that this strategy is not of his choosing, but others's, and, basically, the technician is following orders.) Once I began asking, though, the technician did not hold back, going as far as conducting research on-line on his tablet to find even more savings for us, all of which significantly reduced the initial estimate of costs. Realizing I was sold and committed, the technician upgraded the system to one of higher quality, without increasing the cost. I gave him the "thumbs-up" to commence with the job, along with a G-Note as a tip, and left for work. (Hopefully, the BOSS will not see this review and discover said tip.) Upon my return home, the BOSS had a HUGE smile on her face, standing at the threshold of the door leading into our house and demonstrating the smooth opening and closing of the garage door for me. For a second, I actually thought I might get some tonight, which is another positive aspect of Precision's, notwithstanding it lasted a second and was imaginary. Although "getting some tonight" from the BOSS was wishful thinking on my part (as I got none), what we did get from Precision is: an awesome, quiet, fast garage door opener; all new pulleys; new springs; new wires; new nylon chain; a new wall panel; a new wall button to open and close the door; and, 2 remote controls. What's better, and unbelievable, is that we got all these, along with peerless service, at a very reasonable cost, without any pain, literally, to our a_ses.
- Sandi Ingilian
Product:
Newfoundland, NJ
Awesome service. Knowledgeable and friendly tech.
- kelly crawford
Product:
Door Installation Team: Ferdinand K
Oak Ridge, NJ
I used Precision in the past and was very satisfied with the service. Ryan installed a new garage door opener today and did an excellent job. Very professional!
- Tom Leggour
Product:
Haledon, NJ
Sean is the MAN! He installed my garage door opened in 1 hour! His work was neat and clean. Professional thru out the installation.
- Herol Kerim
Product:
Wayne, NJ
We used Precision in the past. Always responsive and their technicians get the job done very efficiently.
- Frances Auferio
Passaic, NJ
James Nicoll was very courteous and came earlier for his appointment a convenience for me. He replaced my door opener quickly and was very neat. The new opener is quiet and the light works well, a feature that was missing with my old one.
- Margeret Aramian
Clifton, NJ
Just the best
- Nancy Gomez
Product:
Wayne, NJ
Matt was knowledgeable, experienced and personable. He fixed the problem and another that I didn’t even know about. Thank you, Matt!
- Mitchell Borger
West Milford, NJ
I am very satisfied with Precision service. Brian the installer is awesome. I will recommend you to all my associates and friends.
- Jim McDermott
Product:
Passaic, NJ
everything was handled in a very professional manner I am very pleased withBrian Meinsen,s work
- Henry Durrell
West Milford, NJ
Ryan was great! He was clear and thorough about what needed to be done for repairs and what needed to be replaced. Easy to work with!
- Tim Kopko
Ringwood, NJ
We have been satisfied customers for many years. Ryan came out Sunday afternoon analyzed the multiple problems with the warn hardware on our door which included a broken spring. After showing me the result of his analysis he gave me his proposal to repair my garage door. Once I gave him my approval he went directly to work without a moments hesitation. He demonstrated his expertise without a moments hesitation. I found him to be a fine young man: very polite, knowledgeable, and progressional.
- Gerard Federici
Product:
Ringwood, NJ
Very pleased with Ryan's service ---he was knowledgeable, professional and polite. The garage door is now working perfectly. Thank you. Ringwood NJ 6/22/22
- Venka Taule
Wanaque, NJ
First time using this company and the representative was very professional and friendly. Excellent service by the technician.
- Gina Buffalino
Woodland Park, NJ
As always, I was satisfied with the courtesy and professional response I received from Precision. This repair was more complex than I expected and Sean was able to explain the repair and possible problems I might have in the future with the operation of my present door. I opted for a new garage door and again Sean explained what choices I had. I am satisfied I made the right decision to replace my current door. Sean is an excellent technician and I would highly recommend him to anyone who needs the service of Precision.
- Rosemary McSweeney
Product:
Wayne, NJ
Hello, your service technician Roberto was very professional. Thank you!
- Ken Berthold
Product:
Leadership Team: Rob Z
Wayne, NJ
Ryan was here Friday and did a great job. Very polite and nice. Carla scheld
- Carla Scheld
Wayne, NJ
2 doors and lift master installed by technician Isaac Ward... Isaac I also gone 5 ?? s... Professional, pleasant and enjoyed to talk with.. Answered all my questions and walked me thru process during installation... Recommend highly for there service ...
- Steven Warholak
Product:
Woodland Park, NJ
Thank you Thomas Sackmann for your excellent service and quick response. Your knowledge, professionalism and presentation were outstanding. You were extremely helpful to us to make the right decision. You did a great job on our garage door replace rollers, springs, cable, pulley. Highly recommend you to family and friends.
- Frank Simon
Wayne, NJ
We have been customers of Precision for many years. Today Ryan Patrick Murphy was the serviceman. Everything was so easy from making a convenient appointment to the text instructions introducing Ryan. He called ahead, was punctual, thoroughly explained what the door problem was and my options for fixing it. Before he left, Ryan cleaned up all the cartons and packing debris . He even saw a tiny screw and then took me through the instruction of my new system. I would recommend Precision to anyone.
- Dorothy Noble
Product:
Clifton, NJ
Brian and Tim did a great job. They were professional, friendly and and informed me in every step. Loved my new door. Thank you all.
- Eyyub Kibis
Clifton, NJ
Just finished my appointment today and what outstanding service from Tech Tom did on my garage opener explained everything clearly and gave my best options.. Thank you again for great service..
- Donna Friess
Wayne, NJ
Etan did a great job. Timely, knowledgeable and professional.
- Emil Skula
Haskell, NJ
Such great, prompt and courteous service beginning with making the appointment! We thought the damage was a lot worse then it was but Alan was able to fix it with no issues. He is very professional and knowledgeable. Did a full inspection and made sure multiple times before leaving everything was working. I’d fully recommend him and the service!
- Melissa R
Little Falls, NJ
The tech (Ethan) was very helpful. He inspected and explained all the elements of my 35 year old system and outlined all my alternatives and what they would cost. In the end I had him do the minimum to get the door working again, although he recommended some additional work. After thinking about it, I will have him return to do some of that work. He was clear about the safety issues involved, but there was no hard sell and I appreciated that. I would have no hesitation about recommending Precision (and Ethan)
- Michael Jouard
Hawthorne, NJ
When my old garage door motor died, I needed help immediately. I called and actually got a live operator at 9:30 at night. Precision sent a repairman the next morning. My repairman was James Nicoll who was friendly, courteous and professional. He answered all my questions (there were alot) replaced everything that needed to be replaced, and came back the next day to adjust some things so they were exactly right. He could not have been more friendly or helpful. I would work with him anytime.
- Laurie Koistra
Product:
Wayne, NJ
Thank you for fixing my gararage door, Sean answered all my questions and service was excellent
- James Iandolo
West Milford, NJ
Repair Tech Ryan was very professional , knowledgeable. He explained thoroughly what my garage doors problem/ issues were. Came on the dot as scheduled . Job done within the time frame as stated . Thank you ! Highly recommended!
- Vicky Hilario
Product:
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
The communication between myself and precision doors is excellent . I had updates on when technician would arrive. Fernando is very professional , courteous and efficient he explained everything that he was going to do and how long it would look take. I had rollers, springs, cables installed on both doors, they operate like new doors.
- Peggy Stock