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Read what people are saying
about Precision Overhead Garage Door in:

Sussex County, NJ

Precision Overhead Garage Door of New Jersey
has received 521 reviews, averaging 4.92 Stars:
1 2 3 4 5
Review:

Everything went smoothly the tech explained every detail and was great

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Perfect experience! From the first call through the service. Ryan was prompt, professional, and courteous. Highly recommended!

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A Response from: Doug

Hi Mark! Thank you for sharing your experience with Precision! Customer satisfaction is very important to us, from the very first phone call to the garage door repair, and we're glad you are happy with the work Ryan completed. We look forward to helping with any future garage door needs!

Service Provided:
Garage Door Opener Repair

Review:

Technician Chris was awesome and proficient at his job. Truck was fully stocked and entire install and charges were explained before service. I certainly found my new repair company. Will recommend to family and friends.

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Chris was great. Quick response, flexible with changes the day of the appointment. Did not suggest unnecessary work, just investigated the issue and performed the work quickly and efficiently.

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A Response from: Doug

Thanks for the review, Stephen! Honest communication about the garage door issues that need service help make Precision a name you can trust!

Service Provided:
Garage Door Opener Repair

Review:

Had new garage doors, tracks, motors, etc... installed over the weekend and the technician (Wilmer B) who did the installation and removal of the old equipment was fantastic! Very professional, took pride in his work, and answered any questions or concerns I had. I would highly recommend this company to anyone looking for new garage doors.

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A Response from: Doug

Thanks for the review, Mark! Will definitely takes pride in his work, which is shown through his knowledge and professionalism. We appreciate you taking the time to share your experience with Precision. Reviews like this help homeowners know Precision is a name you can trust!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

very pleasant and knowledgeable technician

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A Response from: Doug

Thanks for the review!

John D Service Provided:
Broken Garage Door Spring Repair

Service Technician Team : John D
Review:

Ferdinand came and fixed my garage door opener. Called and came early .. how often does that happen? Very courteous and professional. Would certainly recommend. The process from calling for an appointment until the job was completed went smoothly.

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A Response from: Doug

Thanks for the review, Laura! Customer satisfaction is very important to us, from the very first phone call to the garage door service. Thank you for choosing Precision!

Ferdinand K Service Provided:
Broken Garage Door Spring Repair

Door Installation Team: Ferdinand K
Review:

Very professional service men. Wore masks and were very respectful of keeping us safe while working on our door.

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A Response from: Doug

Thanks for the review, Sal! The health and safety of our customers and employees is so important during these times, so we take the proper precautions to ensure that everyone is safe! Thank you for choosing Precision for your garage door repair.

John D Service Provided:
Garage Door Repair

Service Technician Team : John D
Review:

Great service! Chris was very knowledgeable and very nice to deal with.

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A Response from: Doug

Thanks for the review, Jennifer! We love hearing about the impression our techs make on customers, so thank you for sharing. Reviews like this help homeowners know Precision is a name you can trust for garage door repairs.

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

We purchased a new house, and seller gave us only one remote. Luke came to the house, provided a second remote, "tuned up" the door and changed the gasket. Very prompt, very knowledgeable, price was fair. I would hire them again.

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A Response from: Doug

Thanks for the review, Boyd! Congrats on the new house! Thanks for choosing Precision. We look forward to helping you with any future garage door needs.

Luke S Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Service Technician Team : Luke S
Review:

Excellent service! Great communication; appt was on time and options clearly explained. Brian did excellent work- thanks

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A Response from: Doug

Thanks for the review, Kevin! Brian is an excellent member of the Precision Team! Communicating arrival times and service options are important in making sure the customer is updated about what to expect. Thank you for choosing Precision for your garage door needs.

Brian H Service Provided:
Garage Door Opener Install

Product:
Opener

Service Technician Team : Brian H
Review:

Awesome work! Thanks

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A Response from: Doug

Thanks for the review, Tony!

Service Provided:
Garage Door Repair

Review:

TK was phenomenal! On time, knowledgeable, articulate, and precisely precision. An employee who shows obvious pride in his company is a keeper for sure. We got everything set up and all is well. Not painful at all!

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A Response from: Doug

Thanks for the review, Tricia! TK is a wonderful part of the Precision team and we think he's a keeper, too! Thank you for choosing Precision to install your LiftMaster garage door opener!

Ferdinand K Service Provided:
Garage Door Opener Install

Product:
Opener

Door Installation Team: Ferdinand K
Review:

Great Customer Service and used quality parts for repairs. Serviceman Chris, was very courteous and explained everything he was going to fix and the price. ALL repairs fixed in a timely manner and at a reasonable price.

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A Response from: Doug

Thanks for the review, Robert! Reviews like this show homeowners that Precision is a name you can trust! Thank you for choosing Precision Garage Door!

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

We actually needed springs, rollers and motor. Our technician, Chris, was wonderful. He is efficient, conscientious and knowledgeable. Thank you.

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A Response from: Doug

Thanks for the review, David! Chris has been part of the Precision team for a while and is a wonderful part of the company! We appreciate you taking the time to acknowledge his skills and professionalism! Thank you for choosing Precision for your garage door repair!

Service Provided:
Garage Door Repair

Product:
Cables

Review:

I was in a pinch with a final walk through on a home sale and at last minute had a garage door malfunction. Precision was able to get me on schedule and in a matter of 4 hours from my initial call the door was fixed! Precision.saved the day!

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A Response from: Doug

You know what they say, "Not all heroes wear capes!" Thanks for a great review, Rob! Our ability to offer same day service really comes in handy in these types of situations! So glad we were able to help "save the day!" Thank you for choosing Precision for your garage door needs.

Service Provided:
Garage Door Opener Repair

Review:

Luke was on time and very thorough. He fixed the problem quickly and made sure completed the yearly maintenance. I highly recommend Luke.

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A Response from: Doug

Thanks for the review, Maureen! Your time is important to us, so we make sure our techs are punctual and efficient. Thank you for choosing Precision Garage Door!

Luke S Service Provided:
Garage Door Repair

Service Technician Team : Luke S
Review:

We were very pleased with the quick response to our service call. Chris was extremely courteous, provided helpful information, knowledgeable and efficient. I would definitely use and recommend Precision in the future. Thank you!

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A Response from: Doug

Thank you for the review, Beverly! We appreciate you taking the time to recognize Chris's knowledge and work ethic! We look forward to helping you with any garage door needs in the future! Thank you for choosing Precision!

Service Provided:
Garage Door Repair

Review:

To be honest I can't remember why we purchased a Precision Garage Door because it was in 2007 and I had it looked at by one of your Service Professionals. No reason figured it runs so well I didn't want to neglect it and have issues. Chris K. my service professional couldn't believe how well my Precision Door has treated us. It's a odd length door never an issue as you see with a lesser product. I live a distance from Precision and not a factor. Chris recommended the checkup practicing Covid19 protocol from start to finish. Precision is just that!

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A Response from: Doug

Thank you for your review! We're glad your door has treated you well for so long! It's important that our customers receive quality products and service. Thank you for choosing Precision Garage Door.

Service Provided:
Garage Door Repair

Review:

Great professional and friendly service.

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Service Provided:
Garage Door Opener Repair

Product:
Rollers

Review:

Fantastic and an outstanding job! Chris was awesome.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Chris did a terrific job.

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Service Provided:
Garage Door Repair

Review:

Precision Door was very responsive and professional - called in the AM about my garage door motor that was not working, and had a tech out at my home that afternoon. Thorough and professional COVID-19 protections and procedures. Precision provided a 4 hour window of service, tech called when a 1/2 hour away, received a text confirming tech's arrival and some personalized info about the tech, he immediately inspected the motor, provided options, had repair parts in the truck, and garage door and motor were repaired and operating 2.5 hours later. Tech Ryan was very knowledgeable, provided professional and personal customer service - rank Ryan 5 out of 5 - very respectful and professional, and got the job done. Ryan is a very strong tech and sale person, offering options and recommendations, but leaving the decision to the homeowner. Would recommend Precision and Ryan.

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Service Provided:
Garage Door Opener Repair

Review:

Friendly, fast and great service Thank you!

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Brian H Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Brian H
Review:

Prompt and thorough service. Excellent job. Recommend highly.

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John D Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : John D
Review:

New garage door. Previous customer. Our technician Luke was absolutely wonderful. He was extremely empathetic to our situation and made recommendations based on our specific needs. He went above and beyond to assist us including getting approval for several discounts and for installing a safety latch on our broken garage door so we can have piece of mind that no one can get into the garage until the new door arrives.. Luke is a great representative and credit to your company. I would highly recommend Luke.

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Luke S Service Provided:
Install Garage Doors

Product:
Garage Doors

Service Technician Team : Luke S
Review:

Service was excellent, Chris was friendly and competent. Even though I cut back on the services needed when I realized one job was an easy fix I could do myself, he was still helpful and professional. I would definitely call them back should I need more extensive work. Rate them a 5.

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Service Provided:
Garage Door Repair

Review:

Quick response and repair. A bit pricey though.

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Service Provided:
Garage Door Opener Repair

Review:

The tech was knowledgeable, kind and professional.

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Ryan was extremely helpful and professional. He explained everything in great detail and was very knowledgeable about your product. I would highly recommend him to anyone that needed repairs on their garage doors. He is a great asset to your company. Maureen Reda

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Service Provided:
Garage Door Repair

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Bergen County

(201) 977-4870

(201) 977-4870
Morris County

(973) 975-4631

(973) 975-4631
Essex County

(973) 577-7920

(973) 577-7920
Hunterdon County

(908) 271-4227

(908) 271-4227
Passaic County

(973) 975-4631

(973) 975-4631
Somerset County

(908) 333-4087

(908) 333-4087
Sussex County

(973) 577-7920

(973) 577-7920
Union County

(908) 333-4087

(908) 333-4087
Warren County

(908) 271-4227

(908) 271-4227
Precision Overhead Garage Door Service
Office: (973) 283-3555
220 West Parkway
Suite 9

Pompton Plains, NJ 07444
Precision Overhead Garage Door Service
Office: (908) 213-5990
336 Main St
Bedminster, NJ 07921
Precision Garage Door Service of Bergen County
Office: (201) 564-4738
27 Madison Ave.
Suite 010

Paramus, NJ 07652