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about Precision Overhead Garage Door in:
Essex County, NJ
Precision Overhead Garage Door of New Jerseyhas received 1098 reviews, averaging 4.92 Stars:
Glen Ridge, NJ
South Orange, NJ
I chose to call your service because on your website, you promised a response in four hours. Your dispatch did not quite meet that, but when your technician Thomas Sackmann arrived, it was a blessing. Our entire spring assembly and cables were a twisted mess and we feared that our holiday plans would be ruined. Thomas calmly surveyed the scene and you could see that he was developing a step by step action plan. I was amazed how accurately and efficiently he worked to save the day. Thank you Thomas Sackmann, technician extraordinaire.
- Robert Woog
West Orange, NJ
The online appointment scheduling was amazing and very easy. The communication via text and email after booking the appointment was also incredible. On the day of the appointment, as promised, I received a call with the arrival time which was to the minute. The technician (Kevin Stasiak) was wonderful. He was professional, polite and informative. The required work was done quickly and efficiently. I have nothing but high praise for the whole process from start to finish!!!!!!
- Dawilla Madsen
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Service Technician Team : Kevin S
Caldwell, NJ
Every person I spoke to was very professional and nice to deal with. Garage door stoped, working I called Precision door service and the lady was very nice and she had me booked for the next day I was informed prior to arrival via email and text. Glen the technician arrived on time and he was very professional and very nice and easy to deal with He is also knowledgeable. The whole work Took about an hour and a half from A-to-Z and our garage door was running up and down perfectly and smoothly Thank you Precision and thank you Glen.
- James Zurick
Hi James! Thanks for leaving a review! An excellent customer experience is very important to us, from the very first phone call to the professional garage door service. We look forward to helping with any future garage door repairs.
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Nutley, NJ
Precision Garage kept us updated on our garage throughout the entire process. Their service is above and beyond as the installers (mark) were prompt, very informative and did an excellent job installing. We would definitely recommend Precision. Thank you!
- Ed Ford
Hi Ed! Thank you for leaving a review. Reviews like this help homeowners know Precision is a name you can trust for your garage door repair. We look forward to helping with any future garage door repairs.
Bloomfield, NJ
I had garage doors installed by another company in Monmouth county in my Essex county ( they installed doors when I lived in Monmouth county and installed in this home again) home. When I called for a repair, they said they wouldn’t come up here again. They referred me to use Precision Overhead Garage Doors and said they were excellent, they weren’t lying. I called them this Monday. I apologize I forgot the woman who answered the phones name. She was very professional and but cordial as well. She gathered all my information and said can we come tomorrow, is that okay? With the pandemic in place, I was aghast. Usually, when I have called other companies for other work on my home, they are giving a 2-3 week turnaround date. Of course tomorrow was great, she gave me a time span of 8am-12pm for tech to arrive. Next morning the tech called me @ 7:45 am and said he was on his way, would be at my house by 8am. Shocking. Jason arrived, looked at the doors and said whoever installed the doors, they did not use the correct rails to accommodate the garage door opener. Originally, I was told there was a $69 service; however, Jason waived that fee. Jason explained if I couldn’t rectify this issue with original installer, just call us back and they would figure out how to resolve this problem and then he left. I really could not believe how fast and professional this company was at customer service. I would highly recommend calling this company for any of your garage door needs. Some of the one stars you see on these google reviews, in my opinion, are miserable people that Mother Theresa would not be able to make happy. They look or pray for something to be wrong so they can proclaim and spread their negativity. I am being totally honest and genuine, I have nothing to gain from writing this review except to help you the Google reviewer make the correct choice.
- Vincent Sobal
Maplewood, NJ
What a great experience. Tom was pleasant and knowledgeable. He corrected the problem quickly and correctly. You company should be happy and proud to send out a technician like Tom. He also provided me with a quote for a new garage door and I immediately put down a deposit.
- Don Montefusco
Hi Don! Thank you for choosing Precision! Tom is a great member of the Precision team so we appreciate you taking the time to acknowledge his skills and professionalism. We look forward to helping with any future garage door repairs.
Caldwell, NJ
It was easy to book the appointment online. Sean did a great job on the repair and completed it more quickly than I expected. He was on time, knowledgeable, courteous, and easy to talk to. He replaced the springs, rollers, and cables. The garage door works like new and is a lot quieter than before.
- Matt Mansbach
Hi Matt! Thank you for choosing Precision! Our new online booking feature allows people to book right from the phone. Sometimes just replacing some worn parts for new and improved parts can have your garage door operating like new again! We look forward to helping with any future garage door needs.
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West Caldwell, NJ
I have used Precision to repair are old doors, just made sense to have them install the replacement doors. Great price, great selection. Our Sales Rep, Tammy was very thorough. Cesar our Installation tech was terrific.
- Peter Lorenz
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Livingston, NJ
Fast service. Support spring broke Saturday 4pm. Found Precision on line with good quality reviews. Had a courteous repairman here 8:30am Sunday morning. Replaced broken spring and other old spring in 30 minutes. I recommend this company.
- Glenn Pinke
Hi Glenn! Thank you for choosing Precision! Reviews like this help homeowners like you know Precision is a name you can trust for your garage door repair. We look forward to helping with any future garage door repairs.
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Service Technician Team : John D
North Caldwell, NJ
Service all around was excellent. The service tech was prompt, polite, and knowledgeable. I would definitely recommend Prestige based on this experience.
- Marcy Morosohk
West Orange, NJ
Doug was great. He clearly gave me my options, and the repair he did was beyond my expectations.
- Loren McConnell
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Nutley, NJ
Thomas Sackmann Very professional and so nice. He explained everything that was needed gave us options with no pressure and fixed our issue the same day! It was a fantastic experience and will definitely recommend Precision to anyone who needs them. Thank you Tom!
- Tracey Timchak
West Orange, NJ
The best! Prompt, courteous, knowledgeable - what’s not to like!
- Carole Krotzer
Montclair, NJ
I chose you because of the excellent service you have given me. And your integrity as shown y Thomas who explained that I did not have a problem. I asked him about the second door which I know needs entire unit replaced. I intend to do it in the next month or two so I will be contacting you. And if possible would be happy to hive him do it. Thank you so much fir your courtesy and service
- Carol Ferentz
West Orange, NJ
We did service with Precision in the past. So we knew we were getting high quality service.
- Carol Copeland Faried
West Caldwell, NJ
The technician was excellent, service was excellent and technician was courteous and informative.
- Micheal Root
Maplewood, NJ
Tom repaired our faulty garage door opener. He is incredibly competent and explains the work that needs to be done step by step. We totally trust him and Precision Door service and won't hesitate to do business with them again.
- Stefania Zaccari
Hi Stefania! Thank you for taking the time to acknowledge Tommy's skills and professionalism. We love to hear about the impression our technicians make on homeowners while servicing their garage door system. We look forward to helping with any future garage door needs.
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Service Technician Team : Tommy S
Verona, NJ
John Ayres did a great job. A bit more than I had hoped to pay but it was all in all a very professional job.
- Gary Martoni
Verona, NJ
Happy with Kevin Great job
- Adrian Sancho
Livingston, NJ
We had Faber Velasquez work with installing and designing our today 3/8/21. We could not have asked for a better person to this, he paid so much attention to detail, worked hard and long. the garage doors were done to perfection and they are gorgeous. Thank you Faber for being a perfectionist, and being such a wonderful conscientious worker. You helped us have a wonderful addition to our home!!!!
- Stefi Preiss
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West Orange, NJ
My service technician Thomas was fantastic. Great service and I will certainly recommend Precision to friends and family.
- Carl Clements
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Service Technician Team : Tommy S
Glen Ridge, NJ
terrific communication. Friendly knowledgeable and candid representatives. Highly recommend.
- Jim Kostas
Nutley, NJ
The service was great. Prompt and professional. The prices set high.
- Joseph DeMayo
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West Caldwell, NJ
Awesome service and experience!
- John Labianca
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Maplewood, NJ
Excellent customer service. Very professional and helpful. Fixed and serviced my garage. Lovely team of people.
- Kate
Montclair, NJ
This was my first time using Precision and I would use them again. Their customer communication tools (emails, texts and phone calls) were extremely detail oriented and timely. Technician was professional, knowledgeable and had all the materials to complete our fix insight. I didn’t get a chance to compare pricing vs another contractor and would guess that Precision is on the higher end but you get what you pay for.
- Nate Meyerson
Hey Nate! Letting you know who will arrive and when helps show Precision is a name you can trust, before we even arrive at your home. A fully stocked truck allows us to complete a garage door repair in just one visit, saving you money and time! We hope you'll remain a customer of Precision for years to come!
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Service Technician Team : Kevin S
Caldwell, NJ
I highly recommend Precision Overhead Door Service. Kevin the technician was so knowledgeable and helpful in explaining what needed to be done. He finished the work in less than 20 minutes, and he gave me a very reasonable price. I’m so happy to have my door working better than ever!
- Jennifer
Montclair, NJ
We have had a really great experience with Precision Door. Kevin helped us extend the life of our garage door/opener when we first moved in (installation of new springs, which are still under warranty) and, 6 years later, recently installed a new motor for us. When it became clear there was an issue with the motor, Kevin returned and wouldn’t rest until the issue was resolved, which meant swapping out the motor for a new one (the very next morning!). The phone staff is friendly and Kevin is not only a skilled technician, he is a very kind and personable human. I highly recommend Precision Door.
- Laurie Levin Goodstine
Hi Laurie! Thank you for the kind words regarding Kevin's service. We're glad he was able to replace your aged opener with a new LiftMaster model. We look forward to helping you with any future garage door needs!
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Service Technician Team : Kevin S
West Orange, NJ
Great service easy appointment set up
- Craig Goldman
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
Technician (John) was prompt, effective and courteous.
- Art D'Alessio