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about Precision Overhead Garage Door in:
Passaic County, NJ
Precision Overhead Garage Door of New Jerseyhas received 1155 reviews, averaging 4.94 Stars:
Wanaque, NJ
Product:
Haledon, NJ
The technician was very friendly and knowledgeable. He did an excellent job. However,the prices of some of the work was very expensive. The cost to install cables was XXX dollars. To me that is very expensive when the technician was already at your house. I can understand the price, if he came here specifically to change cables. Needless to say I will not be using precision again and I will not recommend
- Alexander Kowalchuk
I hear your concern. Please be assured that our prices, while not the cheapest in the industry, give us the ability to provide you with the best trained and supplied technicians in the industry. We show up with a fully stocked truck, fully insured, background checked and drug screened. All these things cost money. I can only hope that the next company you call takes as much pride in who they send, how they send them and what they send them with.
Passaic, NJ
Your service almost didn't happen. I'm glad it did because the serviceman who finally showed up, Rich, was great. He was very honest and told me my options. I had scheduled this a few days ago and was supposed to have Scott arrive between 8 and noon. No one showed up and no one called. An hour later I called and was told someone else, Vinny, would be coming shortly. AGAIN no one showed up and no one called. I called again and was told Vinny was running late & would I like to reschedule. Honestly? I took time off from work to be home for this repair and now nobody was available - and your Web site says emergency service available. This made no sense and so I called another company. That was when Rich showed up (without having called me). Had the other company called me back I would've sent him away. He did try to apologize and make amends, all to his credit and now I am very satisfied. With all this tho, do you think I'd recommend your company to others?
- Rhonda Kutler
I am glad Rich was able to help. We truly apologize for all the torture you endured. It is not our goal to drive you nuts. We always look at complaints like yours as an opportunity to improve our service and have used this in our technician training.
Product:
Paterson, NJ
Always punctual and professional. Was informed the problem had nothing to do with the doors and saw what the technician meant. Because of the uneven entry floor the weatherproofing allows some water to enter.
- Leslie Agard-jones
Product:
West Milford, NJ
Peter O. did a great job explaining what I needed to repair my garage door, and on the repair work itself. If I had to do this again, I'd like to have Peter do it.
- Anthony Cacciapuoti
Product:
Little Falls, NJ
I'am very pleased with the technician Rich thank you very much. He was very polite and helpful
- Mr. Joseph Bivonia
Product:
Clifton, NJ
Scott was a wonderful technician and very knowledgeable. I would like you to recognize Scott for his hard work. Way to go, Scott!!!
- George W
Product:
Clifton, NJ
We are very pleased with the service. I hope we can also do business.
- George & Annette
Product:
Clifton, NJ
We are very pleased with the service. I hope we can also do business.
- George & Annette
Product:
West Milford, NJ
Replace springs on double garage door. You rebuilt the door in 2005. I was very satisfied with the service. It was prompt, efficient and pleasant.
- Nadine Hoffmann
Product:
Paterson, NJ
Our double garage door would not close. I called for service 9:00 am and was connected with a courteous lady who was able to schedule a service call between noon and 4:00 pm the same day. I received an e-mail confirmation. The technician called prior to his arrival (as I requested) and he was on time. He explained the work he would do to correct our problem and also pointed out some deficiencies our garage door and opener had. He and his partner were very knowledgeable and professional. The work was performed to my satisfaction and I will highly recommend the company to others.
- Lorraine Suessmann
Product:
Wayne, NJ
The technician lubed the door to make sure it was working properly! Door works smooth as silk! Very happy!!! Thanx
- Jim Conforth
Product:
Wayne, NJ
Could not ask for a more competent,courteous learned Representative. was an excellent person congratulations to the company
- Charles Reinauer
Product:
Hawthorne, NJ
DEAR DOUG, YOUR TECH. RON CAME ON TIME AN EXPLAINED TO ME WHAT WAS WRONG WITH MY GARAGE DOOR. AN I SAID TO DO WHAT EVER HAD TO BE DONE TO CORRECT THE DOOR. HE DID THE JOB AN I WAS AMAZED IN THE WAY THE DOOR WORKED AFTER HE WAS DONE. HE DID A FINE JOB AN MY WIFE WAS THRILLED THAT SHE CAN NOW PULL THE DOOR UP WITHOUT ANY TROUBLE. YOURS TRULY JAMES FINCH
- James Finch
Product:
Pompton Lakes, NJ
Kyle was on time and explained the diffence between the existing parts on my garage door as compared to the new parts he would be installing. He was friendly and worked diligently getting the job done in a short time.
- Vickay Risavy
Product:
Wayne, NJ
The person who came to my house (vince D) was very courteous and professional. He explained everything that had to be done to correct my problem. He didn't try to force anything that wasn't required at this time and i will call again when a problem occurs with my garage door. Thanks Bob Di Maria
- Robert Dimaria
Product:
Haskell, NJ
Great Service - quick, painless and perfect!
- garrett gilbert
Product:
Wayne, NJ
Scott was great very knowledgeable, courteous and helpful ..Please keep Scott a terrific servicemen
- James and PatriciaSottosanti
Product:
Hawthorne, NJ
On time and completed work as requested. A pleasure to work with such a reliable company highly recommend.
- Robert Kurdock
Product:
Wayne, NJ
Very good work did recommend the central motor needed to be (I believed ) replaced .. Can't afford it right now for right now so I will try to do it as soon as possible
- Bernstien
Product:
Clifton, NJ
Drew was on-time, polite and very professional. He quickly determined what repairs I would need, gave me several options, and in the end I chose his expert opinion on what to do. He is very knowledgeable about his line of work and his expertise was appreciated. Thank you Drew.
- Darren
Product:
Paterson, NJ
Background checks on technician Picture of the technician ONE OF THE BEST REPAIR COMPANY I HAVE DEALT WITH. Technician explain repair options Again ***** Star Company
- Lance Sloan
Product:
Oak Ridge, NJ
I really wish that I did not call for service. The service call charge did not include lubricating the chain or pulley or anything else. The gentleman that came in, immediately decided that the springs needed to be replaced and told us the charge would be $273. There was no other diagnostic work done. When I told him it was a lot of money he made my wife sign a release and left. I got a can of lubricant spray from homedepot, and the garage door works fine.
- kamal jamal
Kamal, Thank you for reviewing our company. Your feedback, although stinging is appreciated. I have looked at the paperwork on your account and talked to the technician who went out to your house. In his report he found your door to to be out of balance by about 30lbs. According to DASMA and the national safety council a properly operating door is suppose to balance when operated manually unattached from the the garage door opener. Yours did not do this. The reason we ask customers to sign a release is for liability reasons. When a customer does not want to follow our recommendation to fix the door it can sometimes leave a dangerous situation. We can only recommend what you should do . We can not make you do it. Lubrication does not make it safe. When operating a door under these conditions you will either strip the gear on the opener, burn out the motor or have it potentially fall. Doug
Clifton, NJ
Ron was courteous, clear in explanation and proficient good job!
- Joseph Patricia Zalesny
Product:
Clifton, NJ
Very satisfied with everything. The technician came on time despite the hurricane Sandy. He explained all the options. And he worked efficiently and quickly. Thanks so much to Kyle. Will definitely contact you in the future when I decide to replace the existing door with a new one.
- Ramon Curva
Product:
West Milford, NJ
Precision door service did an excellent job for us. Our garage door had been damaged beyond repair and could not be opened. Our vehicle was stuck in the garage. Brandon, our technician, knew exactly what needed to be done to get our door repair underway. He was friendly, very capable and was a pleasure to work with. Thank you Brandon and Precision Door for your help. I would certainly recommend your services to someone.
- Chris Lucarella
Product:
Little Falls, NJ
Tim Rainey was an absolutely marvelous technician. Not only did he do an excellent job, but he gave us complete education on the functions of the various parts and the proper maintenance-of which,I'm so thankful. In the past I received shoddy information from handymen etc. I will always recommend your company and will personally request Tim as our technician!
- Paula Heller
Product:
Clifton, NJ
I was surprised the work was done so fast and efficient
- Robert Henn
Product:
Bloomingdale, NJ
He did the job perfectly! Very professional
- Margaret Wagner
Product:
Wayne, NJ
Technician was very professional and friendly answered all my questions that was asked
- Elisa Freese
Product:
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
Very professional took time to explain things to us until we understood the issues. The price was much more than expected but we are very happy with the product and service.
- Bill Hood