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about Precision Overhead Garage Door in:
Union County, NJ
Precision Overhead Garage Door of New Jerseyhas received 928 reviews, averaging 4.93 Stars:
Union, NJ
Union, NJ
Brian did a complete rebuild of my garage door....He was very helpful explained everything completely and was extremely proficient in his repairs. Other than the price I was extremely pleased. Service was 5 star.... Price a 2.... A suggestion ??: Precision Door should have a variety of "rebuild" plans in order to fit within the confines of different budgets. If you had that as an option I would have no problem recommending Precision Door. Right now I would recommend...but would warn about the price
- David Barone
Thank you Mr. Barone for your review. I'm pleased that you felt the service was top notch. I work very hard at hiring the best people I can find to represent our company. Every one of our employees are subject to background checks, drug tests and a 2 month training program before they are allowed in your home. This is done because garage door technicians have the ability to have the code off your garage door opener without you knowing, gaining access to your home. It amazes me to find people that apply for jobs with us are rejected due to a criminal record and are working for my competitors next week. Our pricing structure on door rebuilds takes into consideration we are the only company in the industry that warranties the parts for the life of the homeowner. By using the best parts in the industry we can assure our customers they will not need to take another day off work to re-fix the door 18 months from now. We have considered offering rebuilds using inferior parts to reduce our pricing structure but feel that being like most other companies is not in our customers best interest. In December of 2008 we instituted a customer review process on our website. Almost every one of our customers are rating us just as you have. We have a 97% customer satisfaction rating. When I get a review with a 3 star rating I look at it carefully. I will consider your review as a possible way to improve my business. Best Wishes, Doug Bencsko
Berkeley Heights, NJ
Thank you for the great and efficient service. My door works really nice now. So much easier than before. Tim was great. Showed me what was wrong and to to fix it. The eye was the initial problem, but further investigation showed the rollers were really bad and in need of repair. So glad Tim had everything on truck that ws needed. Will definitely call you all again and will refer you to any one I know who needs assistance. Thank for the kind, courteous and efficient service.
- Dianne
Clark, NJ
VERY SATISFIED
- ROSE ZUKOWSKI
Clark, NJ
Excellent service. Jeff was very professional, courteous, and neat. I would certainly recommend to others.
- Rose
Summit, NJ
GREAT CREW!
- WILLIAM RAPP
Summit, NJ
Extremely professional. Went out of his way to make sure I was happy with the repair. Was right on time and completed the job faster than I thought. The two doors now work like new!
- William K. Rapp
Westfield, NJ
Very prompt, polite, and professional. Work was performed efficiently and with a good explanation of the problem.
- John Ryan
Westfield, NJ
An excellent experience! Ben was professional, courteous and knowledgeable. He arrived on time and explained all options to make the repair. No hard sell, just informative and honest. If you think the repair cost seems a little high, remember the kind of quality service and parts you are getting. It is well worth it. I would highly recommend Precision Garage Door--a company that knows how to make a customer happy.
- Deborah
Union, NJ
I couldn't be more pleased with the service I received from Ben. Courteous, pleasant, knowledgeable, and efficient all describe him. It wasn't only the major job that I was pleased with but also the little things that he also saw to that made it a good experience. I would recommend Ben and Precision Garage Door to anyone in need of your services.
- Stephen Marcketta
Summit, NJ
Great job Nice person very professional service tech door works better than ever!
- e codey
Springfield, NJ
I thought the technicians name was Ron. Excellent job. I would recommend Percision.
- Judith Snyder
Summit, NJ
Ben quickly and efficiently replaced two different garage door openers and tested them. He also explained how to program them should they fail to operate. He was right on time when he said he would be. Extremely courteous and helpful. I would definitely recommend Precision to anyone needing quality garage door service!
- William Rapp
Kenilworth, NJ
you can be proud to have ben represent precision door service.
- betty melchior
Cranford, NJ
Very well trained, efficient technician. He was able to clearly state and show what the problems were and explain the repairs necessary. I was treated with respect and courtesy.
- Deborah
Union, NJ
I forgot the tech′s name. The man who appeared is a young African-American. He was pleasant, helpful, and polite. He repaired the garage door. He did what he was supposed to do. Therefore, I shall call your company again.
- James Lutfy
Westfield, NJ
Your representative, Ron (last name removed by moderator), did an excellent job analyzing my problem, recommending various options and implementing my choice. He was timely and efficient in his work. He is a credit to your organization.
- Mike Walsh
Springfield, NJ
Your tech was awesome! He was very thorough, checked all of the parts, took the time to explain everything to me. He was friendly and courteous!
- Dede Kotler
Springfield, NJ
Tech replaced safety eyes which had shorted. Tech was great, truely appreciated the service.
- Stephanie Moray
Springfield, NJ
CLEAN ,QUIET,NEAT
- R SCHWARTZ
Westfield, NJ
Your tech was very good. He was on time and quite knowledgable. I would recommend him to others for similar work.
- Don Turlington
Westfield, NJ
Vince gave us 5 star service today. My husband wasn’t ready to hear the news that our old wood door needs replacing ( door wouldn’t go up) and was interested in replacing the springs but I didn’t want to throw away almost $500 fixing springs on this door. Vince adjusted a setting so I can still use the garage this winter while my husband gets used to the idea we need to do this. Cost is a huge factor for us right now.
- Randy
Westfield, NJ
Was very helpful and polite. Was able to identify and repair the problem on site.
- nicole degnan
Scotch Plains, NJ
It was a pleasure having Vince come to service my garage door. He projected a very professional, competent and trustworthy persona, and skillfully diagnosed and explained the problem with my old garage door, and was able to arrange for a satisfactory deal on replacement of the opener and other necessary parts for the repair of an aging garage door. I would highly recommend him and your company to others.
- Joe Vincenzino
Plainfield, NJ
Vince’s service was outstanding. Quick, competent and courteous. Wasn’t easy to win me over as th amount of necessary repairs was far greater than I had mentally estimated, but Vince explained all, told me about the warranty, and took what seemed like an unreasonable charge and made it more palateble
- Mitchell Koppelman
Westfield, NJ
Excellent service, very courteous and knowledgeable tech; presented options clearly and briefed me on how to use. Excellent on time service; very knowledgeable, courteous and friendly technician; explained my options clearly and briefed me on how to use system afterward.
- Meryl
Scotch Plains, NJ
Ron was very helpful in explaining the problem with our garage door. He provided us with the information and the need for the necessary repairs. He worked efficiently and quietly keeping us well aware of his progress. He explained the guarantee and left the garage clean and without any rubble related to the repairs. If you have any honors as to worker of the month, my husband and I vote for him. Thank you.
- Anna Miranda
Springfield, NJ
Excellent job all around. Mike was actually a few minutes early which I appreciate because I needed to get to work.
- Alisa
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
Brian was informative, polite and knew exactly what the problem was within 5 minutes of viewing the door. He was patient and discussed alternatives to repair the door with my husband and I. I would recommend your company and Brian as a representative to anyone in need of garage door repair or replacement.
- JoAnn Cernadas