Read what people are saying
about Precision Overhead Garage Door in:

Vince was very knowledgeable, friendly and efficient.

- James McHugh

excellent job, very satisfied.

- Joe McGovern

I was very pleased with the service provided by Drew. He was professional, cordial, cheerful, and provided me with good information on the diagnosis and prognosis of my garage door problem. He fixed the problem quickly. I strongly recommend that you address the issue of your fees. Your pricing structure is very confusing (and a little bit deceptive). There's a "service call," "labor charge," although if you need parts, the labor charge is included in the cost of parts. Is that right? I think you need to tell the customer the following: 1. For a technician to visit your home, the initial charge is $69.00. That is the cost/charge/fee for one of our technicians to travel to your home, even before any work is done. 2. Our technicians get $100/hour for their time that cannot be divided into portions of an hour. If a technician works on your garage doors for 1 minute or 60 minutes, you will be charged $100. 3. I can't suggest a change to your labor/parts explanation because I'm still not sure what it is. I hope to hear back from you to address my suggestions. Thank you for allowing me post my opinions.

- Gary Blackman

Your man did a great job. He's a keeper. It was nice to someone that enjoyed what they did for a living. Joe B.

- Joseph Blanes

Association with AAA Your Tim was very professional and completed "tune up" very promptly. Will call you for service in the future. Art

- art klein

Rich was prompt, even on a Saturday. He analyzed the problem and fixed it within a short period of time. He was efficient and courteous. We will continue to use Precision Door and recommend you to all of our friends.

- Joan Levine

We used Precision because they featured Lift-Master garage door openers and because the mailer we received offered a discount on the cost of the visit. The repair was really minor and the technician was kind enough to comment on the current condition of the garage door mechanism. We appreciated his attention to correcting even this minor adjustment. Thanks so much!

- Dorcia Berry

Scott was very professional explained everything, he was careful not to overcharge. I would definately use them again!

- Margaret Morris

It is a good company.Peter is a very professional technician.

- Cindy Xia

Drew, our service tech, was super nice, professional and thorough. Having dealt with other garage door companies, the experience with Precision was stellar. He was prepared to complete the work and did so in a timely manner. I would absolutely recommend Precision! Thank you.

- Jolene Wolfe

I was very pleased with Tim. I had a residual issue from another job and he was able to assess the problem and we fixed it quickly. I appreciated his explanations, as they made perfect sense as to the cause of the issue. He went above and beyond the task at hand by telling me a variety of information, which is useful to know. He seems very knowledgeable and has been in the business a long time.

- Nancy Cattle

I called the Precision and Doug arrived within 30 minutes of my appointment. He was extremely friendly, professional, knowledgeable and courteous. He fixed the key panel and remote control effortlessly. He was a true hard working professional that was a pleasure to deal with. I can't believe I was dealing with this problem from so long. I should have called Precision sooner. Thank you Doug! Thank you Precision!

- Irina Guberuk

This was a safety check visit. I had not had my garage door opener looked at since it was installed 8 years ago and wanted to make sure it was tested and safe. I watched and learned as Ron inspected everything, educating me along the way as well as clearly explaining maintenance options for now and/or the future. Thank you Ron. My neighbor had recently recommended another company, but I saw many negative reviews for them and was hesitant to call. I searched the web and liked how Precision had the technicians listed on the web site along with reviews. That's a good idea. (It can be nerve-wracking waiting to see who shows up to do work and hoping they have the right experience for the problem.) I looked at the BBB site, and I liked how Doug didn't remove a review containing a complaint but added a note to explain it. Those 3 things led me to try them. I used their web site late Friday afternoon to email for an appointment and was called just minutes later and confirmed a next-day Saturday appointment...very convenient. I didn't have major work done today, but nevertheless, I'm so pleased with the whole quick and organized process, and Kelly and Ron, that I didn't even feel right using the coupon in the Value-Pak that I learned about from someone else's review, so I didn't! When the day comes when I need a repair or replacement, I will call back Precision.

- Nancy Cattle

Back in June Brandon replaced a torsion spring and suggested I replace both and I decided not to take his advise. Of course the second one broke and you guys came right away. Brandon know's his stuff and I believe has tremendous integrity he was very professional and represented your firm as best as you can expect. I'd be happy to refer anyone I know to your company.

- Michael Weill

prompt and excellent service

- Louis Henston

Our service was expert and efficient. The technician was friendly, polite and extremely helpful.

- Jill Katz

Scott was excellent servicing my garage door. He called ahead to make sure I was home and fixed the door in a timely manner. The garage was working perfectly and cleaned up after.

- Mary Studer

The technician was very professional and took pride in performing his task. we were very please in all aspect.

- Courtney Jackson

I think the service your technician Tim performed was great. He explained everything to me from how a garage door works to what needs to be repaired. I think the service from you was great. Thanks again

- Michele Kupilik

thanks so much for the prompt service. My technician was knowledgable and thorough . This is the second time your company has helped me with my door. I will not hesitate to call you again!

- Marilyn Rango

I had new garage doors and a lift master garage door opener installed by Gerrard. He was a professional, clean, and did a great job on my installation. Everything came out perfect. Theresa had great followthrough with me in setting up the appointment and Scott was extremely helpful with my decision making choices in my door selection.

- Amy Young

Technician, Drew, was very knowledgeable and quickly diagnosed and fixed problem with my garage door. Great service and great tech!!

- Mike Cooper

Very pleased, with the job,conversation and with Robert.Z.

- Albert Schmidt

Well done

- Cindy Xia

Prompt, courteous service. I was given several options to fix the garage door.

- Jordan Fersel

To make me happy, some one has to do the work, as per requirement. He knew what to do and is most deserve for his knowledge, willingness, and so helpful, while he does your job. Tip, don't lose this man, he earns good for you ,pay him good too. Keep a note when we need your service in future please don't send any other ,,,,,Thanks a lot Satish Patel

- SATISH PATEL

The performance is always outstanding; the technician arrives promptly and does an exllent job.

- Issac Kanu

I have used Precision Garage Door a few times now and request Brandon every time I need a technician to come to my home. Brandon is knowledgeable and seems to really care about his customers. He always goes above and beyond to try to fix the problems I have had with my garage door, no matter how difficult they may seem. I had Brandon do a complete rebuild on my old, outdated garage door in August of 2012 and it has never been quieter and runs very smoothly. I highly recommend Brandon.

- Jenna Green

Tim is a very knowledgeable and professional individual....I appreciated his honesty & understanding...He did a great job.

- john mattie

I contacted Precision Garage Door company a few years ago and had to call them again just recently because the door wouldn't work all of a sudden after having no problem until now. After arranging an appointmemt a very astute serviceman came and explained to me that everything was fine except for the alignment of the sensors which had apparently got knocked out of sync by a recent visitor to my home. He fixed the problem within seconds, tightened a few screws, sprayed lubricant in the action places, explained everything in a very detailed manner without any charge since all was covered by the warranty. Needless to say, I was very impressed with the service and happy that it didn't cost me anything!

- Paul Hoffmann