Garage Door Repair in Essex, NJ - Page 31

Stephen Tilton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your sales person Tim was very knowledgeable and polite. He explained all our options for the repair work that needed to be done with great detail. If we ever have a problem again we would request Tim to do the job. Thank you

Vadim Daynovsky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tim Rainey was absolutely great - came out and fixed the issue right away. He is a real asset to your company - very pleasant and REALLY knows his stuff.

Lenny Levine

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very pleased with Brandon's quick assessment of the problem and quick fix.

David Fowler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Please be advised that Andrew N ( Technician) did a great job for me in repairing my garage door opener ;I was very satisfied ,Thank you, David F

David Stecklow

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Gaetano was extremely professional and organized. He explained everything and answered all of my questions. I would highly recommend him to anyone who needs their garage door serviced.

Lou Chou

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Gaetano did professionally excellent job for repairing my garage door opener and recommending a new garage door for my home. He was very patient and devoted to his job. I would highly recommend him for other customers.

Eugene Grimball

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I could not have been more satisfied at the work performed by Scott, the technician. His professionalism and friendly demeanor was exceptional. Scott explained step-by-step the job to be performed. He was quite effective and at the conclusion of his repair, he explained what he had done. To his credit, our garage door is working wonderfully and is quite silent. I would highly recommend Precision (Scott) to anyone who need to have their garage doors repaired. Thanks a million Scott for a job well done. We are satisfied customers!!!

Barbara Kanefsky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Vince and his assistant were extremely professional, courteous, and reliable. I will definitely refer them to anyone who is in need of their services.

Jan Gilhooly

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your technician was a great representation for your company. He was knowledgeable, friendly and efficient in his installation. Your timliness was particularly appreciated.

James McHugh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Vince was very knowledgeable, friendly and efficient.

Joe McGovern

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

excellent job, very satisfied.

Gary Blackman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very pleased with the service provided by Drew. He was professional, cordial, cheerful, and provided me with good information on the diagnosis and prognosis of my garage door problem. He fixed the problem quickly. I strongly recommend that you address the issue of your fees. Your pricing structure is very confusing (and a little bit deceptive). There's a "service call," "labor charge," although if you need parts, the labor charge is included in the cost of parts. Is that right? I think you need to tell the customer the following: 1. For a technician to visit your home, the initial charge is $69.00. That is the cost/charge/fee for one of our technicians to travel to your home, even before any work is done. 2. Our technicians get $100/hour for their time that cannot be divided into portions of an hour. If a technician works on your garage doors for 1 minute or 60 minutes, you will be charged $100. 3. I can't suggest a change to your labor/parts explanation because I'm still not sure what it is. I hope to hear back from you to address my suggestions. Thank you for allowing me post my opinions.

Joseph Blanes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your man did a great job. He's a keeper. It was nice to someone that enjoyed what they did for a living. Joe B.

art klein

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Association with AAA Your Tim was very professional and completed "tune up" very promptly. Will call you for service in the future. Art

Joan Levine

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Rich was prompt, even on a Saturday. He analyzed the problem and fixed it within a short period of time. He was efficient and courteous. We will continue to use Precision Door and recommend you to all of our friends.

Dorcia Berry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We used Precision because they featured Lift-Master garage door openers and because the mailer we received offered a discount on the cost of the visit. The repair was really minor and the technician was kind enough to comment on the current condition of the garage door mechanism. We appreciated his attention to correcting even this minor adjustment. Thanks so much!

Margaret Morris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Scott was very professional explained everything, he was careful not to overcharge. I would definately use them again!

Cindy Xia

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

It is a good company.Peter is a very professional technician.

Jolene Wolfe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Drew, our service tech, was super nice, professional and thorough. Having dealt with other garage door companies, the experience with Precision was stellar. He was prepared to complete the work and did so in a timely manner. I would absolutely recommend Precision! Thank you.

Irina Guberuk

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called the Precision and Doug arrived within 30 minutes of my appointment. He was extremely friendly, professional, knowledgeable and courteous. He fixed the key panel and remote control effortlessly. He was a true hard working professional that was a pleasure to deal with. I can't believe I was dealing with this problem from so long. I should have called Precision sooner. Thank you Doug! Thank you Precision!

Nancy Cattle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very pleased with Tim. I had a residual issue from another job and he was able to assess the problem and we fixed it quickly. I appreciated his explanations, as they made perfect sense as to the cause of the issue. He went above and beyond the task at hand by telling me a variety of information, which is useful to know. He seems very knowledgeable and has been in the business a long time.

Nancy Cattle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This was a safety check visit. I had not had my garage door opener looked at since it was installed 8 years ago and wanted to make sure it was tested and safe. I watched and learned as Ron inspected everything, educating me along the way as well as clearly explaining maintenance options for now and/or the future. Thank you Ron. My neighbor had recently recommended another company, but I saw many negative reviews for them and was hesitant to call. I searched the web and liked how Precision had the technicians listed on the web site along with reviews. That's a good idea. (It can be nerve-wracking waiting to see who shows up to do work and hoping they have the right experience for the problem.) I looked at the BBB site, and I liked how Doug didn't remove a review containing a complaint but added a note to explain it. Those 3 things led me to try them. I used their web site late Friday afternoon to email for an appointment and was called just minutes later and confirmed a next-day Saturday appointment...very convenient. I didn't have major work done today, but nevertheless, I'm so pleased with the whole quick and organized process, and Kelly and Ron, that I didn't even feel right using the coupon in the Value-Pak that I learned about from someone else's review, so I didn't! When the day comes when I need a repair or replacement, I will call back Precision.

Michael Weill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Back in June Brandon replaced a torsion spring and suggested I replace both and I decided not to take his advise. Of course the second one broke and you guys came right away. Brandon know's his stuff and I believe has tremendous integrity he was very professional and represented your firm as best as you can expect. I'd be happy to refer anyone I know to your company.

Louis Henston

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

prompt and excellent service

Jill Katz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our service was expert and efficient. The technician was friendly, polite and extremely helpful.

Mary Studer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Scott was excellent servicing my garage door. He called ahead to make sure I was home and fixed the door in a timely manner. The garage was working perfectly and cleaned up after.

Courtney Jackson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician was very professional and took pride in performing his task. we were very please in all aspect.

Michele Kupilik

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I think the service your technician Tim performed was great. He explained everything to me from how a garage door works to what needs to be repaired. I think the service from you was great. Thanks again

Marilyn Rango

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

thanks so much for the prompt service. My technician was knowledgable and thorough . This is the second time your company has helped me with my door. I will not hesitate to call you again!

Amy Young

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had new garage doors and a lift master garage door opener installed by Gerrard. He was a professional, clean, and did a great job on my installation. Everything came out perfect. Theresa had great followthrough with me in setting up the appointment and Scott was extremely helpful with my decision making choices in my door selection.