Garage Door Repair in Essex, NJ - Page 9

Joe Cifelli

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am not easily impressed by service companies having owned one for 30 years, but this company was fantastic. They came when they said they would come. The tech (James) was polite, knowledgeable, informative, he made me aware of my options and never tried to oversell me. He quoted me a price before he started. He worked quickly, methodically, neatly and checked twice to make sure the installation was flawless and that I understood how to use the new opener. 5 star company and 5 star technician (James Nicoli).

Tracey Prothro

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had an excellent experience with Precision last week. We called and explained what we needed a new door, motor, parts for our garage in our new home. Precision arranged for a visit to give us an estimate. Tommy arrived on time talked us through the process, gave us a very fair estimate and even recommended that we didn't need to replace our door and they could make our current door work just fine. One week later he returned to install a motor, replace all the parts and made the door safe and operable and ready to use. He was very friendly, professional and knowledgeable. Tommy completed the job in around 2 hours and took extra time to make sure I understood how the door worked, safety features etc. He was also mindful and cleaned up all of the debris from the install when he was done. The company provides excellent communication when confirming appointments, tracking the technicians arrival etc. Tommy went above and beyond to make sure that the install went perfectly. We really appreciate the service and will refer our friends and family to Precision because of our positive experience with Tommy and the customer service representative over the phone.

Robert S.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast service-came next day and did a great job. The technician, Christian G, explained everything thoroughly and made some great suggestions.

Bob Czvornyek

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Alex was great

Rene Aiguesvives

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Garage door stopped working from a lighting strike. Called and less than 24 hours later Precision had a person out here to address the problem. James was able to open the door and get things operating again. Thank you.

Harvey Gutman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our Precision technician, John, was great! He was both friendly and knowledgeable. He carefully diagnosed the problem and fixed it - all in one trip! Highest rating.

Howard Brent

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

First of all let me say the I chose Precision because I have used them in the past and always completely satisfied. Yesterday was no exception, James the service tech diagnosed the problem quickly and efficiently. He resolved the issue and was very personable. James explained everything that he was doing to me and offered three options regarding the problem. He went above and beyond in my opinion and as a matter of fact I would/will request him if/when I use Precision again in the future.

Marilyn Pilione

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our technician was extremely professional. I enjoyed my experience with him and his knowledge of the business

Auroua Zafra

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am very pleased with the service provided by Glen Colaianni of Precision Overhead Garage Door Service today. He listened to my concerns, did good work, was very helpful and courteous. The spring was fixed and the rubber seal of the garage door was replaced. (The response after my phone call was also very quick and the updates by text and email were very welcome information.). Thank you!

Walter Clarke

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our door spring broke and we could not open the garage. Tom arrived on a weekend, assessed the problem(s), offered alternatives, and finished the job in a matter of hours, while courteous, friendly, and professional the entire time. Easy to book, reliable timing, no hassle, efficient, no obligatory up sell. Thank you Precision and Tom for an excellent experience!

Joan Ceresnik

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ethan was the best service person we’ve ever had, ever! So caring and such a great communicator on explaining and showing what was wrong. I will surely recommend you guys and service be size of Ethan. The very best ever! Please, please be sure to reward him!! Hopefully you will give him a bonus and even a promotion. He’s more than deErving of this. He is rare and exceptionally outstanding. You have a gem, the hope diamond in fact,of an employee. You need to celebrate him!!!!! Sincerely, Joan Ceresnik & sister, Jane Conforti (We reside together here and think the universe and beyond of Ethan!).

Nancy Villani

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have used Precision in past for a broken spring so when I had an issue with the garage door not fully opening I looked at their web page, like that they have a fully stocked truck, come out to service quickly, in my case 3 hours after I called. From rep handling my call to my service person, Kevin S were all friendly and courteous. So much that after Kevin completed his job and now late in day, I had a question, called Precision and they said they would have Kevin call me the next morning, and he did, again, very friendly and knowledgeable. Every thing about this company is top notch. I will say they are a bit expensive, but my emergency situation was handled the same day I called and to me it was all worth it.

Judy Inglesino

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am thrilled I found Precision Overhead Garage Door of New Jersey on Google. I am so appreciative of the very quick response, and especially that there is always someone who immediately answers the phone. Receptionist Sarah Thiel was wonderful to work with. She was always so pleasant, kind and accommodating. After initially speaking with Sarah, I knew I chose the right company! The text/email communications were phenomenal. I always knew exactly what was going to happen! I wasn’t home when technician Thomas Sackmann arrived but my husband very enthusiastically said he was A+++++ superb! He immediately saw what the problem was and gave my husband 3 options on how to proceed with the job. My husband said Thomas knew exactly what he was doing, got right to work, and with great “precision” completed each task with confidence and expertise. I spoke with Thomas on the phone and my husband and I appreciated his friendliness, kindness and upbeat personality! We would highly recommend Precision Garage Door Service to anyone who is looking for a highly professional and skilled company to get your job done in a very timely manner. Courteous, friendly and knowledgeable staff is definitely an added bonus to this company! Thank you!

Jose Pego

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very nice technician.

David Plotkin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kevin was terrific! Will recommend to friends!

Carol Santucci

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

As always, I had a great experience with your company! Glen, my technician was so patient and kind and explained all my options in a manner I could understand and truly went out of his way to accommodate me with a fair price. Beyond that, his work was impeccable and he explained how to work and understand my new system. I received a new LiftMaster LED Garage door opener with all the works. Your customer service people were great as well. I was and am very satisfied with your company. I was also confused as to how to get online to do the review and this morning you sent me a direct link to make it easy for me. Thanks again!

Robert Kotlowitz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had an emergency situation with our wooden garage door at 12:30 AM. When the door started to open, the old tension spring on the right-side track broke, causing the rear portion of the spring to impact and break the track supports, causing the track to fall down. The right side of the garage door remained down, while the left side was partially lifted. The door was jammed in this slanted position and the top portion was off the track and leaning into the garage. I called Precision at about 1 AM and was quickly connected to their answering service. The agent was very professional, collected my contact information, and scheduled a service call for later that day at about 10 AM. I received text and email confirmations of the service date/time. The repair technician, Tom, promptly arrived at about 10:30 AM, surveyed the damage, and suggested repair options. He then requested assistance from his supervisor, Lou, in managing this extensive repair job. Tom and Lou carefully straightened the garage door, rebuilt the right-side track supports, replaced all the rollers and springs, and got the door smoothly moving on the original tracks. A new LiftMaster garage door opener was installed with a new keypad and remote controls. The repair was completed the same day. Our 50-year-old garage door now operates smoothly, quietly, and better than before. The repair technicians were professional, fully explained the repair plan, worked carefully to avoid damage to the garage door and the car that was still parked in the garage, tested the new installation, answered all my questions, cleaned up, and maintained a sense of humor during a challenging repair operation. The total repair cost was shared with me before the work started and there were no surprise additional charges. This was my first customer experience with Precision. I will certainly contact them in future if repairs are needed, and will recommend them to neighbors as a reputable repair service with highly competent technicians.

Michael Garrett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great, fast, same day service. Swapped out broken sensor and made minor adjustments to garage door that they installed about a year ago. I highly recommend Precision to anyone looking for a complete motor/door/rail package or just for modifications and repairs of existing door.

Jim Karas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent, efficient and thoroughly professional service. Alan was courteous, knowledgeable and very helpful. We called for a repair and received an immediate response - the repair was done within an hour of our call! Highly recommended.

Stuart Thomas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Awesome customer service....they came out with no hassle and on time for their appointment time which was set up easily by the pleasant office staff....Our tech, Glen, took no time assessing the issue and repaired the problem quickly and easily....

Arthur Linfante

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The Faber Velasquez team does top notch work. Fast, clean & complete. Art Linfante West Orange, NJ

Seymour Chase

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Glen was very prompt and courteous. He knew exactly what was needed & fixed the problem. Thank you Glen for your help.

Ed Remsen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Awesome job by two experienced installers

Abegail Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt, courteous, efficient service. A bit pricey though!

Herbert Reiner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The emergency service was timely and efficient. The installer was friendly, helpful and professional.

Cynthia Lay

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Craig was fantastic! We are very pleased with the work done and the care taken for the job.

Jason Otero

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very impressed with the service we received. From the great service provided at the call center all the way to the field tech dispatched to us. Glen was very professional, informative and knew exactly what he was doing! Thanks!

Brookdale Christian Church

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Alan Ramirez was a terrific tech. He got the job done quickly and efficiently. He gave good advice and gave me a free estimate for a new door.

BTaylor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

What can I say about Precision Door Service. I called because I used Precision before and was impressed by their fast response after my first call, as well as, their workers, including customer service. Firstly, the estimator Tammy Dehaan was awesome, she understood my dire needs and urgency due to the damage caused by the Ida storm. Secondly, Wilmer, the garage door expert/installer was pleasant and completed the installation of my remote garage door in a timely fashion, the job was done neatly/professionally, he answered all my questions/concerns with a pleasant attitude and Wilmer stated that I am not to hesitate to call Precision Doors if I have any issues with the garage doors. I will use Precision Doors again and will refer them to anyone who needs their service. Big thank you, New Jersey.

Carmine Somma

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kevin did a great job. We are very pleased with the results.