Garage Door Repair in Morris, NJ - Page 33

Gloria Aranda

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service.

Frank Harder

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My Garage Door was serviced by Luigi Fusaro. He did an excellent job. He diagnosed the problem and made the repairs quickly and efficiently. Thank you.

Edward & Tanya Friedman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

WOW! White glove service. I am very impressed with this company. I will contact them for all my garage door needs. We called for a repair service. Our technician John took excellent care of our 3 garage doors. He replaced springs, installed a new opener, and just took the time necessary to make sure everything was just right. John was very professional, courteous, and knowledgeable!! This was a great customer experience!!!

Marion Liloia

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt service....great technician. Matt was very personable, quick, efficient an super neat. Thank you so much.

Josh Vogel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris did a great job explaining what he was checking out with the broken spring and did a good job fixing and installing new components for the garage door.

Sean Egan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service tech Chris did a great job. All parts were replaced and works better then previous set up. Couldn’t ask for anything else.

Adrian Toma

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service and decent prices !

Kevin Doyle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Professional service, great communication. Problem solved. Exactly like every service professional should act. The job was done effectively, efficiently, and with no mess. We are very pleased with the work.

Jacquie Bednarski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Both Chris and Ryan were a pleasure to work with, very professional, courteous and efficient. So glad we went with your company to install our door 4 years ago. Thank you again!

jean fritz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was great...really liked Luigi... Thank You Jean

Lisa Ramaswamy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Luigi was so helpful! He quickly made the repair to our keypad opener and was easy to work with. I highly recommend both Precision and Luigi!

George Lavecchia

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great, fast, friendly service at a reasonable price...couldn’t ask for anything more...highly recommended!!

Dinesh Gupta

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service in time . Tim Rainey is really good ,explains everything in detail and did job to our satisfaction . He is honest and loyal . He will be asset for the company.

Maryann Boyle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

John was very professional describing the job that needed to be done. Gave us a new remote opener and programmed it so we could press any number to open. He even cleaned the leaves out of our garage so they would not interfere with the sensors. He was Very nice and professional. Would be happy to have him service our garage door every time. You should be pleased to have him as an employee.

Kim Defabio

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Luigi installed two openers for me today. He was courteous, professional, and answered all of my questions. Highly recommend Precision!

Jamison Scott

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tim came out within 2 hours of making a call to Precision. He's knowledgeable, professional, and just a good guy. He knows his stuff and took the time to explain the issues, our options, and the fixes. Precision and Tim have earned my highest recommendation!

Nathalie Berger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Timely and professional service from Rob who came a first time to give me an estimate and came back the following day to perform the repair. Happy to recommend this company.

Lisa Jachera

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Came same day and promptly done.

Robert Basinski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

extremely well pleased with efficiency of making and confirming appointment and arrival of technician. Brian was very professional and completed the repair in a friendly and business like manner. He is rated 5+. I believe he is an asset to your company. Thank you.

Marge Rivchin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision installed a new belt drive door opener today. I found dealing with Precision easy. They showed up when they Promised, even called ahead to advise they were on their way. Bryan the installer was very pleasant and professional. He was also very neat and efficient and there was not any extra movement during the install. And he even connected new code into two automobiles before he left.

Diane Esposito

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose Precision based on the following; I receive your ads in my coupon pack, I see your commercials and was impressed with your website. Your customer service rep was friendly and knowledgable when I called to make an appointment. I was so pleased that I was able to get an appt on the weekend and not charged extra to do so. John Delpiu was my tech today. He was very professional, knowledgeable and very thorough. He did an outstanding job on the install and I would certainly recommend your company to everyone. I love the fact that you send a picture and background of the tech prior to them showing up at your home.

Gladys Driscoll

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision answered my chat almost immediately and scheduled an appointment that very morning. The kept me updated as to who was coming and when. The technician was wonderful. Explain everything so I could understand and gave me my options. He worked quickly and did a wonderful job. The cost was what I had expected and reasonable. I would recommend them to all my friends.

John Newhouse

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

MAtt was punctual, professional and very helpful

Prashant

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door was acting up, it would open without an issue but refuse to close. It wasn't a safety sensor issue, as I had inspected the sensors and nothing was blocking it's path. Dumbfounded, I called Precision as I have limited exp. with garage door openers. I spoke to Emily who was nice enough to give me an appointment time-block for the same day. She scheduled me with Chris for 2-6pm. Chris reached out to me literally an hour later (around 12:30pm) explaining that he can get to my house in 30mins. I was relieved as I had some grocery shopping to do and shoehorned the appointment in my schedule as I needed my garage door fixed. I received an auto confirmation text from Precision which included Chris' name, rating and short bio. I thought the bio was a bit much but still a nice touch as I guess it helps build rapport. Chris showed up exactly 30mins later, he greeted me and I explained the issue I was having with the opener. He instantly went into troubleshooting mode and counted the flashing lights on the back of the opener. I asked him if he knew what was wrong, he said he had a hunch but would like to open up the side panel before confirming -- this is something I appreciated. It exhibits the whole "measure twice, cut once" principle that I'm fond of. A few mins later Chris delivered the news, circuit board was bad and my gears were begin to strip. He explained my options in great detail so I could make the most informed decision as possible. After weighing out the pro's and con's, I decided it was best to opt for a new opener. The deal made sense because just the cost of repairs to my 20 year old unit would've been 70% of a newly installed system. Chris began his work and he was off to the races. All said and done, it took him about an hour. Not bad at all considering he: removed the old system and accessories (outside key pad, inside opener button, metal rail and chain), installed and configured the new system and accessories. He even replaced the brace/holder for the opener with a heavier duty material. Mind you, he did this with below freezing temps outside in an unheated garage all with a smile on his face, and on top, by garage was also spotless. Not a single strand of plastic, or debris in sight. He transported all of the rubbish/trash back to his van. He helped me set the new pass code for the opener and let me set it privately. The new opener functioned exactly like how Chris had said it would. He had mentioned that the new system would be a lot quieter than my old one, and he wasn't kidding. I was appalled and amused by how quiet it was. I was also pleasantly surprised of how quickly the turnaround time was. From me making the initial appointment at 11:30am to setting the pass code for my new opener at 2:20pm, it's clear Precision values my time. All in all, I'm very happy with Precision and am especially grateful that they employ such awesome people. I find them to be of great value and will continue using their services in the future.

Susan & Paul Mahler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brian arrived on time, explained how he would fix our problem, gave us options to consider, and did the job quickly. We could not be more satisfied with his professionalism or his good nature

ginger amero

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have used your service before and was very happy so I chose you again. I was pleased that service was the same day and early. John the technician was polite knowledgeable and informative. He completed the work quickly and explained what was to be done beforehand and explained the new equipment when finished. Thank you

David Quirk

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Every aspect of the process was wonderful. Easy to schedule an appointment - my details were quickly noted on the call. The email noting the appointment was clear and showed the technician who was to do the work. When assessing the damage, I was told that the parts needed to replace the springs was covered by my previous warranty and the separate issue related to my opener was quoted and explained clearly. The work was performed quickly. All done without any hassle. Do not hesitate to use!

Nancy Spady

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was very good. Chris communicated well so that I wasn't wondering where in the time window he would arrive. He was informative and clear about what needed to be done. And he was cheerful despite the bitter cold. Prices seem a little high, but I feel like I can trust the work.

Mark & Cindy Spratley Sr.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Christopher Karnacewicz is a very nice person, explains things and performed his task with perfection even thought is was 2 degrees outside. He is an asset and a good ambassador to your company. thank you

Sandra Wynne

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Several of my neighbors have used your service ,based on their positive comments I called and scheduled an appointment for an estimate to replace my garage door & motor. Appreciate the fact that everyone was very professional & helpful. Look forward to having the work completed.