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Read what people are saying
about Precision Overhead Garage Door in:
Morris County, NJ
Precision Overhead Garage Door of New Jerseyhas received 2415 reviews, averaging 4.94 Stars:
Morris Plains, NJ
Randolph, NJ
Ben's knowledge of the equipment he was repairing was impressive. He showed me what caused the problem and how to repair it, but also knew WHY certain things needed to be just so. He said it was because of your good training program, but I think it was also due to his desire to do it right the first time. That's always a sign of quality.
- Sue
Convent Station, NJ
This is the second time that Vince has come to my house. He was so efficient that I requested him this time. He looks at the problem and then explains all the options. No pressure. Good job!
- Valerie O'Connor
Montville, NJ
ANTHONY WAS QUITE KNOWLEDGEABLE. ANSWERED MY QUESTIONS FULLY. DIAGNOSED THE PROBLEM AND QUICKLY FIXED IT. MY OPENING WIRES WERE FRAYED BY RUBBING OF CASTERS. HE EXPLAINED THE CURE BUT I CHOOSE TO HOLD OFF FOR AWHILE. 5 STARS IN SERVICE.
- CARMEN ALLORA
Mendham, NJ
Tim arrived in a timely manner and was able to repair my garage door & opener to my satisfaction. He was polite and personable.
- Barbara Riecker
Morristown, NJ
Very good experience. You were recommended by another resident in our complex. My call was promptly attended. Jeff was punctual and courteous. Obviously knew his stuff and did the work well. Paperwork was handled professionally. Thank you.
- Rana Nanjappa
Whippany, NJ
Your technician was very informative about the problem and the cost. He was very knowledgable and did a great job! I would rate your company as a 5.
- Eileen Saxton
Morristown, NJ
My technician was Stuart Morgan and he called to tell me that he would be at my house at 3:15. At 3:15, the technician promptly rang my doorbell, and proceeded to look at my garage doors and assess the situation. He was so professional, and proceeded to tell me exactly what I needed and did the job in a timely and professional manner. As a long time customer of Precision Garage, I would absolutely recommend this company to anyone needing help with garage doors.
- Randy Haskel
Kinnelon, NJ
Good Morning Doug- I would definitely recommend Brian as my garage door technician. He was incredibly neat, thorough and explained all the features associated with my new garage door and opener/keypad. He even programmed my car to the new system. I am sure he is a valued employee. I would recommend Precision to anyone asking about overhead garage doors.
- Lynn Kaston
Kinnelon, NJ
What wonderful customer service Brian S. has!! After installing a new garage door system for me yesterday, he followed up today and came back to replace the button I had originally had for my door (inside the entryway of the garage) and programmed it for my husband's door. He's a delightful young man and an asset to your company.
- Lynn Kaston
Mt Olive, NJ
I would rate the service as a 5. Vincent was very knowledgeable and did a fine job rebuilding my garage door. The price was higher than I expected, but I have to admit the quality of the new components evidently exceeds the replaced parts.
- edward gadelha
Montville, NJ
Excellent service.
- Ken Mehrhof
Pompton Plains, NJ
very good service, took care of the problem, no fuss no muss, two guy's came, i don't recall one of their names, very nice and courteous.
- Tim W
Succasunna, NJ
I had reported my door wasen\'t goning down unless I held the button. The eyes must have been dirty. When he arrived they worked fine and he explained all the possibilities it could have been.
- William German
Montville, NJ
great job! Took the time to explain everything in detail and after the job was done made sure everything was clean. Garage door works great and i was more than happy with Brian's work.
- rob
Boonton, NJ
This was an efficient and well done installation. The tech was patient and did a fine job. He called right before coming which was appreciated. Thank you Five stars!
- Janet Schreibman
Randolph, NJ
Ben did a great job in repairing our garage door opener. He explained what was wrong and the best course of action. We would rate Precision and Ben a 5 and would recommend them to our family and friends
- Frank & Rosa
Morris Plains, NJ
I was very impressed with Vince! Quite frankly, many years ago, I used Precision and felt like I received a sales pitch. I hesitated to call Precision again but Iâ??m glad I did. I wound up having a very different experience with Vince. He was knowledgeable, explained why he felt certain services were necessary but I trusted him. The recommended job was expensive so I wasnâ??t ready to move forward yet. However, when I do I will be sure to call Precision and will definitely request working with Vince!
- Susan Marcovsky
Kinnelon, NJ
I have heard stories from people regarding garage door companies and their repair services being shoddy and unreliable.I was really relieved when Anthony showed up at my door. He was professional, personable, and extremely knowledgable. We would not hesitate to call again. Thanks Anthony!
- Jackie Sanczyk
Morristown, NJ
your service was prompt (called in the evening and technician was at my house at 9 AM the next day). The tech explained the problem and provided with two repair options (I selected the full rebuild) and installed the necessary parts. The door is now functioning well. Your technician was polite and efficient with his time. Great job. Thanks: Otto
- Otto Ratz
Parsippany, NJ
Service was explained and work was done very quickly. Service repairman was knowledgeable of what could solve my garage problems. I would recomend this company because of their honesty
- angela
East Hanover, NJ
I personally wouldnâ??t use you again. I was a little thrown off by the cost and I had just had the other side repaired for the same thing and I had the company come out that installed the doors and the cost was about a 5th of what I was charged. I know I was told everything will last longer and was better but you should be given an option, even for the simple repair it was still almost triple in cost compared to what I paid. This is not a good time to be ripping off the consumer.
- Ogonna Orjiekwe
Thank you for your review. We need feedback from our customers, both satisfied and unsatisfied, to improve our business. It will help us achieve our goal which is 100% CUSTOMER SATISFACTION. In your case I know you were displeased with our pricing. I have attempted to reach out to you to no avail. Absent from a conversation with you I can only speculate what your comments are based upon. As you may already know our technicians do not set our prices, the company's management and myself do. Although our prices are not established to be the lowest in the industry we need to make sure we can maintain a profit which will enable us to stand behind our product in the years to come. I can not speak as to why the person who installed your door was less. What I can say is when we install new doors most repair issues for the next five years are serviced with no cost to the customer. Perhaps this is why there was such a disparity between our prices and theirs. I thank you for your feedback and await a response to my calls at your convenience. Regards
Product:
Mendham, NJ
Doug, Sorry to take so long to reply. Tech was excellent. Also excellent was Joe who helped me out via telephone a few weeks earlier. (This is the second e-mail I′ve sent, ever.)
- Karen
Parsippany, NJ
Vince arrived on time and was very polite. He fixed the immediate problem with the garage door and carefully explained other repair options to me which my husband and I are considering. He was most knowledgeable and helpful.
- Linda
Boonton, NJ
When my opener malfunctioned, I called the manufacturer and was given your company based on location. I assumed that all I needed was a repair of the motor. When Anthony came for the service call and recommended a new motor and two redoâ??s of two garage doors, I would have assumed that he was working just on comission and just selling something that I did not need. However, he mentioned his credentials and was totally believable. He was courteous, efficient and immaculate. I am so happy with his representation of hyour company. I give him an A plus. If he had medical training, wqould offer him a job immediately in my medical oncology practice. Sincerely, Stephen Schreibman, MD
- Stephen Schreibman, MD
Mendham, NJ
Your technician was very courteous, and patiently explained my options to me. He also made a recommendation, which my husband and I ultimately followed. The door seems to be working very well. Thanks!
- Carla
Montville, NJ
Rebuild (new springs, rollers, pulleys, cables). Tech was curteous, extremely knowledgeable and explained things clearly. Worked quickly and was very thorough. Very pleased with the young man’s work. Thanx.
- Charles Fisher
Mendham, NJ
Sean explained what I needed clearly and worked quickly; I really appreciated how he worked to get me the most cost-efficient solution to my problem. I will certainly call Precision again if I need anything else.
- Vicky
Long Valley, NJ
On time. Knows what he is doing. Had necessary tools and parts. Finished quickly. Cleaned up. Door works
- Doug
Morristown, NJ
The service I received today was very good. The Technician was able to get the job done quickly. It is a 5 stars quality work, and I will recommend Precision Garage door to my friends, neighbors. Best regards,
- xiaofeng
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
Garage door was found to be in very good condition. I had all of the hardware components replaced and a new door opener installed. The work was done quickly and neatly. Tim was professional in his explanation on how the system works,the safety features and the guaranties.I was out to have one spring and a cable replaced--after Tim showed me all of the bad and exhausted parts I had him do a complete overhaul.Now I feel safe.Thanks Tim
- Joe Serino